Tag: Structured Notes

Keep Calm: Just avoid OMI/Quilter

OLD MUTUAL INTERNATIONAL HYPOCRISY OVER NEW MALTA REGULATIONS

OMI’s Peter Kenny advises the industry to “keep calm”.

He obviously wants to be able to keep flogging these useless, pointless and exorbitantly expensive insurance bonds to thousands of innocent victims.

With the announcement of new regulations in Malta for QROPS, International Adviser has quoted managing director of OMI (soon to be Quilter) Peter Kenny: “Old Mutual International is encouraging all market participants to help rid the industry of inappropriate structured products“.

Kenny´s statement, to the untrained eye, may seem logical and thoughtful. However, here at Pension Life we are well educated about OMI´s dirty laundry and routine use of toxic structured notes.

The statement Peter Kenny made is downright hypocritical. He is clouding the irresponsible and negligent actions OMI have made in the past, and the damage the high-risk structured products have inflicted on pension funds. Kenny hasn´t even mentioned the huge quarterly fees OMI have applied to ever-dwindling pension funds.

These fees are OMI´s way of clawing back the commissions paid to the scammers. And this is why victims are tied into these insurance bonds for so many years, and why there are such enormous penalties for exiting the bonds.

Kenny told International Adviser:

“The Malta Financial Services Authority’s proposed new regulations are sensible, appropriate measures to be taking.

Specifically, we welcome greater restrictions on structured notes. Old Mutual International is encouraging all market participants to help rid the industry of inappropriate structured products which are having a damaging impact on investor confidence and outcomes.

Over the years, Old Mutual International has taken action to tighten its criteria, introduced a maximum fee level, and in some cases banned certain types of structured products from certain institutions.

Not all structured products are bad, and they can be useful for clients who want a degree of capital protection whilst also providing exposure to investment markets or a fixed return. However, many structured products are often very complex in design. Regrettably, some investors and advisers will not always possess the depth of knowledge required to fully understand the risks and rewards associated with investing in such structured products.”

Doesn´t that sound lovely in theory! However, I´m sure the victims of the CWM pension scam would not agree.

“Specifically, we welcome greater restrictions on structured notes. Old Mutual International is encouraging all market participants to help rid the industry of inappropriate structured products which are having a damaging impact on investor confidence and outcomes.”

For the last eight years at least, OMI have allowed the use of structured notes. We have seen many examples of victims having 100% of their portfolios invested in structured notes – including the fraudulent Leonteq ones. We have the hundreds of victims of the CWM pension scandal as evidence of this.

Peter Kenny must surely be aware that OMI were happy to invest the life savings of the CWM victims into structured products which clearly stated at the top of the investment sheets (so as even the most short-sighted OMI employee could not miss it):

HIGH-RISK AND FOR PROFESSIONAL INVESTORS ONLY

Here at Pension Life, we do hope that even trainees at OMI are aware that pension fund members are retail investors and should be placed into low to medium risk, liquid investments. However, it seems that these details obviously don´t feature in OMI´s training manual.

Structured products are illiquid and they often lock the fund in for fixed terms – up to 5 years. Added to this is the fact that victims were also locked into ten or eleven-year term OMI´s life assurance policies. It is absolutely ridiculous to lock people into a product which does nothing to protect the funds and only serves to erode the value of the funds with the exorbitant quarterly charges which inexorably “drag” the fund down.

“Over the years, Old Mutual International has taken action to tighten its criteria, introduced a maximum fee level, and in some cases banned certain types of structured products from certain institutions.”

This is an outright lie and we have hard evidence that even in the past couple of years, OMI has done nothing to tighten its criteria in any of the CWM cases. In fact, OMI were still accepting fraudulent Leonteq structured notes up until very recently. Peter Kenny is being dishonest as the reality is that there was no thought or care at all over a very long period.

One Pension Life member started with a fund of £38,000. His last valuation showed that it was now worth just £800. When OMI apply their next quarterly fee, the entire fund will be wiped out as OMI simply kept taking their fees based on 11% of the original value (as opposed to the constantly dropping value). But clearly OMI didn’t care or even show any interest – they made a packet in fees, paid a huge commission to the CWM scammers and sat back and did nothing while the fund dwindled to nothing.

“Not all structured products are bad, and they can be useful for clients who want a degree of capital protection…”

I highlight here a “degree of capital protection” – just a degree? Pension funds are normally a person’s life savings. So what does a “degree” mean? 10%, 50% perhaps 75%? The degree of capital protection in the case of the CWM/OMI scam was 0%.

“Regrettably, some investors and advisers will not always possess the depth of knowledge required to fully understand the risks and rewards associated with investing in such structured products.”

Regrettably for the investors who were victims of the CWM scammers and OMI, they most definitely did not possess the depth of knowledge required to fully understand the risks. They put their faith in the smartly- dressed scammers. With promises of high returns, the high risk of the investments and high fees to be charged were left unmentioned. OMI were supposed to protect the victims’ interests but failed dismally to lift a finger to help arrest the downward spiral of the funds.

OMI just sat there like a lazy, greedy, callous parasite and watched the victims’ retirement savings dwindle.

Malta´s new regulations have been put into place to protect investors from scammers like CWM and firms like OMI. I think OMI are secretly seething as the changes to the regulations will surely affect their already dropping profits.

International Adviser also reported on 30 Apr 18:

“Quilter, formerly Old Mutual Wealth, said its assets under management and administration had fallen in the first quarter of 2018.”

Here´s hoping they fall further – much further – 2/3rds further like Pension Life members Pete and Val´s did. Peter Kenny needs to experience a taste of how the victims of the CWM scam felt at finally receiving the news that their pension funds had been left in tatters.

May 10, 2018
SEB – DESTROYING LIFE SAVINGS
SEB – DESTROYING LIFE SAVINGS – accepting business and investment instructions from unlicensed scammers.

SEB Life International Assurance offers so-called life assurance policies to expats living in Spain. SEB claim that their policies are straightforward and help investors to construct investment portfolios specifically to individual needs. The truth is, life assurance policies with SEB destroy life savings.

In reality, SEB – along with many other life offices – merely serves to facilitate financial crime. In the case of victim Dave, SEB accepted investment instructions from a known firm of unlicensed scammers: Continental Wealth Management. SEB allowed them to invest 100% of Dave’s retirement portfolio in toxic structured notes which resulted in him losing nearly two thirds of his life savings.

SEB – DESTROYING LIFE SAVINGS: Dave, resident in Spain, transferred his pension fund to a QROPS in December of 2012. The scammers put him into an SEB “bond” which was supposedly “Spanish compliant”. Continental Wealth then invested £160,000 into one high-risk, professional-investor-only structured note and kept £7,000 in cash for SEB’s fees – basically a claw-back of the commission paid to the scammers.

In December 2015 Dave was sent his annual policy valuation by SEB. The opening policy value was just over £90,000 – £60,000 LESS than the original value three years earlier. A year later, the fund was worth just under £55,000. Two thirds of Dave’s pension pot had dribbled out from bad investments and high policy charges – thanks to SEB letting the scammers play fast and loose with the money.

Despite these crippling losses, SEB continued to charging their quarterly policy fees.

In 2013 and 2016 SEB wrote to Dave, informing him that he did not have a “nominated asset” to keep his cash balance positive – so that SEB could keep taking their own fees while they sat and watched Dave’s funds being destroyed by the scammers. This entailed Dave’s fund suffering a further loss as an early redemption of structured notes inevitably results in a loss.

The SEB website claims:
- “Commitment to outstanding client servicing” If sitting back like a lazy parasite and watching a client’s life savings lose 2/3 of its value is “outstanding” we hate to think what “bad” client servicing is.
- “Highly secure and reputable company with sound financial backing” We are glad to hear SEB has financial backing – it is going to need it to pay redress to Dave and all the other victims whose pensions were destroyed by scammers. This will be the real test of whether SEB is “highly secure and reputable”.
- “Competitive products” We would not consider high-risk structured notes to be “competitive” in any way – they are totally unsuitable for pensions. SEB should have known this and should not have allowed the victims’ life savings to be invested in such toxic products.
- “SEB Life International aims to provide superior long-term investment performance and a broad range of products to suit complex investment needs. So, whatever your investment needs, managing a sophisticated portfolio or simply saving for the future – you’ll find solutions here.” In Dave’s case, there was NO superior long-term investment performance. Just massive losses through investing his hard earned cash into toxic, high-risk structured notes which were clearly labeled “for professional investors only”.
Dave can certainly vouch for the fact that in his case, the only outstanding client service SEB delivered was the guarantee of taking their quarterly fees – and even causing him further losses to keep sufficient cash in the portfolio so they could help themselves to his money.

SEB’s website also claims that the only investments they will accept are:

• SEB Life International internal Unit-Linked Funds (including Internal and Select List Funds and Standard
Profiles)
• Undertakings for Collective Investments in Transferable Securities (UCITS)
• Retail Authorised EU based Collective Investment Schemes1
• Cash and Fixed Deposits
The policyholder may only switch from among the different groups of assets detailed above.

Structured Notes will not be accepted.

So, in addition to facilitating financial crime and paying known scammers huge commissions to destroy victims’ life savings, SEB Life International are outright liars. Dave, along with hundreds of other victims, had their retirement funds invested in structured notes provided by Commerzbank, RBC, Nomura and the fraudsters at Leonteq.
May 8, 2018
OMI SUES LEONTEQ over undisclosed commissions

A fine journalist at International Investment reports that Old Mutual International is taking legal action against Leonteq. She reports that this action is being taken on the basis that Leonteq lied about commissions paid to advisers for using high-risk structured notes.

This news is, of course, very welcome news – especially if it succeeds in securing redress for the “significant financial losses” for the Continental Wealth Management victims. OMI has stated:

“Had the true level of commission been disclosed, the high-risk structured notes would not have passed Old Mutual International’s (OMI) criteria, and no investments would have been made”.

OMI has mentioned the “true level of commission”. What it is referring to is the fact that for some particularly toxic notes, the commission paid to the scammers was 8% instead of 6%. The victims ultimately pay this commission – which is always hidden from them – but in reality the difference between 8% and 6% pales into insignificance when compared to the actual losses themselves.

Leonteq’s high-risk structured notes had been failing and causing crippling losses for years. Just as RBC’s, Commerzbank’s and Nomura’s had also done. One victim saw his £38,000 pension pot dwindle down to £800 since 2015.

The truth of the matter is the none of the victims should have had any of their retirement savings invested in high-risk structured notes which clearly state on the term sheets:

FOR PROFESSIONAL INVESTORS ONLY

Continental Wealth Management – an unlicensed firm of scammers – bought more and more structured notes. CWM was not licensed for either insurance or investment advice.

But this raises an important question:

Why aren’t SEB and Generali suing Leonteq?

The SEB and Generali victims suffered very similar crippling losses to OMI’s. What are they doing about this fiasco? What would their “criteria” have done to intervene had they realised Leonteq was paying the scammers 8% instead of 6%?

Apparently, Leonteq is now disclosing commissions on the term sheets for their products. Great. Problem is that the victims never get to see the term sheets – or at least not until it is way too late and they have lost half of their life savings. Having had access to a Leonteq termsheet which clearly states:

This Product may only be sold to qualified investors (the term “qualified investor” has the meaning as defined in Section 10 of the Swiss Federal Act on Collective Investment Schemes “CISA”).

and

Given the complexity of the terms and conditions of this Product an investment is suitable only for experienced Investors who understand and are in a position to evaluate the risks associated with it.

But even if the victims had seen these warning and the fact that they were paying 6% or 8% – on high-risk structured notes – to have their fund systematically destroyed, what could these people have done about it? Because, at the end of the day, the client is not the client (apparently). The client is the life office. OMI, SEB and Generali are the legal owners of these dodgy structured notes. Or perhaps the trustee is the legal owner? Depends on who you ask and why – the answer is always different.

Fortunately for OMI clients – the MD of OMI – Peter Kenny – has said the company is “taking a firm stand against the behavior which has led to such devastating consequences”.

Kenny goes on to say that OMI “will do all that we can to bring to account those responsible.” And is “encouraging all market participants to help rid the industry of inappropriate structured products, which are having a damaging impact on investor confidence and outcomes”.

The International Investment journalist ends her article with Kenny’s parting comment:

“I would encourage all industry participants to work together to eradicate poor practices once and for all.”

For some, however, the damage has already been done.

A life’s worth of savings has already been destroyed.

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As always, Pension Life would like to remind you that if you are planning to transfer any pension funds, make sure that you are transferring into a legitimate scheme. To find out how to avoid being scammed, please see our blog:

What is a pension scam?

FOLLOW PENSION LIFE ON TWITTER TO KEEP UP WITH ALL THINGS PENSION RELATED, GOOD AND BAD.

April 12, 2018
DEALING WITH STRESS WHEN SCAMMED OUT OF YOUR PENSION

DEALING WITH STRESS WHEN SCAMMED

OUT OF YOUR PENSION

Being scammed out of a big chunk of your pension once is bad enough. But TWICE is awful. Double pension scam victim Jessica M.J. talks about her experience and gives other victims advice about how to cope with the stress that results from being a pension scam victim.

Jessica was scammed by Continental Wealth Management – one of Pension Life’s top-ten worst scammers – into the Evergreen QROPS scheme. Continental Wealth Management was acting as the cold callers and lead generators to Stephen Ward’s firm Premier Pension Solutions. Evergreen was a New Zealand pension scheme which was being used for pension liberation fraud using Ward’s pension loan company, Marazion. Jessica did not get (and was not offered) a loan.

Jessica was brave and generous enough to share her own story – which, sadly, was so typical of hundreds of other cases. However, she was one of the few who were actually scammed twice by Continental Wealth Management. She spoke of her own feelings: “I was very angry. I felt betrayed, cheated.”

After losing a third of her pension, Jessica was then moved by Continental Wealth Management to a Malta QROPS and put into an Old Mutual International insurance bond (which she didn’t need and couldn’t afford – and only served to earn the scammers a hefty commission). By investing what was left of the fund in high-risk, professional-investor-only structured notes, half of what was left of Jessica’s pension was then destroyed. So she ended up losing two thirds of her hard-earned retirement savings.

Continental Wealth Management collapsed at the end of September 2017, leaving hundreds of victims with their pension funds in ruins and facing poverty in retirement. Old Mutual International, Generali and SEB – the life offices who allowed this devastation to happen and stood idly by while the structured notes destroyed the victims’ funds – have done nothing to compensate the victims for their losses.

Jessica has advised the public:

“There’s a lot of scammers out there – check ’em out!”

Sadly, if Jessica had known the questions to ask, the warning signs were there from the start. Continental Wealth Management was not licensed for investment advice. Few of the so-called advisers had any qualifications relevant to financial advice. The investments were professional-investor-only structured notes provided by RBC, Commerzbank, Nomura and Leonteq – among others. Continental Wealth Management used life bonds provided by Old Mutual International, Generali and SEB. These bonds served absolutely no purpose except to pay the scammers huge commissions. Dealing instructions had forged client signatures and the advisers lied about the losses when they were first reported claiming they were “only paper losses, and would recover”.

March 18, 2018
LEONTEQ “DRIVEN BY POSITIVE CLIENT SENTIMENT”
LEONTEQ “DRIVEN BY POSITIVE CLIENT SENTIMENT” (Really?) In their 2017 annual report, rogue structured note provider Leonteq has reported “GROWTH ACROSS ALL REGIONS – Driven by positive client sentiment and solid demand for structured products”.

I have no idea what sort of claptrap Marco Amato, CEO and CFO of Leonteq, thinks he is spinning in the 2017 annual report, but if Leonteq really is “experiencing growth across all regions”, this is very serious indeed. If hundreds more victims are going to lose their retirement savings across the globe due to Leonteq’s toxic, professional-investor-only structured notes being sold to low-risk retail investors, then he should hang his head in shame.

Leonteq’s Chairman – Christopher M. Chambers – is quoted as saying:

“We are immensely grateful to Marco Amato for having served as interim CEO during a very difficult phase for our company. He has done an outstanding job. We look forward to continuing to count on his experience and leadership as Deputy CEO and CFO.”

I just hope the new CEO – Lukas Ruflin – will start paying compensation to the CWM victims.

The only positive client sentiment that I can see, is that the Continental Wealth Management victims are positive that Leonteq should pay compensation for the terrible losses caused by their dodgy, toxic structured notes.

And Leonteq can, of course, afford to pay. Here are their 2017 results:

I note they paid their staff £87 million in that year. Way too much – I suggest they halve all employees’ wages until the Continental Wealth Management victims are fully compensated.

I have some other suggestions for Leonteq:
- Don’t take business from unlicensed firms
- Don’t take business from known scammers who put investors into extortionately expensive insurance bonds such as OMI, Generali and SEB
- Don’t take business from known scammers
- Don’t allow low/medium risk investors to be invested in Leonteq’s high-risk, toxic, professional-investor-only structured products which are clearly labelled:
“Danger of losing part or all of your capital”

Rogue life office, Old Mutual International, has been wittering on about suing Leonteq for many months – but never actually does anything about it other than spout a lot of meaningless hot air.

Time to make up your mind Old Mutual. Your victims are suffering terribly – and you don’t seem to care.
March 2, 2018
Say NO to structured notes for pensions!

Structured notes – say NO to them if an adviser wants to invest your pension in them. They are high-risk investments which are for professional investors ONLY – and not for ordinary retail investors – especially pensions.

Say NO to structured notes for pensions!

Structured notes have been used as pension investments for some years. Many advisers don’t understand them – and certainly, no retail pension investors understand them either. Structured notes are definitely not the low risk, high return investments originally promised – and the capital is NOT protected as claimed by some advisers.

As in the above example, it is a disgrace that structured note providers such as Commerzbank, Nomura, RBC and Leonteq have allowed their toxic products to be used for retail pension savers. Even when these rotten products have nosedived repeatedly, these dishonest and dishonourable providers keep on flogging them to destroy victims’ retirement savings.

Along with the rogue advisers – such as the scammers from Holborn Assets and Continental Wealth Management – and the rogue structured note providers, there are also rogue insurance companies who accept these toxic, high-risk, professional-investor-only investments. These insurers know full well that accepting these notes will doom the policyholders to poverty in retirement, but they don’t care. Some of the worst of these “life offices” are Old Mutual International, SEB, and Generali. These companies are no better than scammers and really should be called “death offices” since they effectively kill off thousands of victims’ life savings with their extortionate charges.

Commerzbank, Nomura, RBC and Leonteq all claim to be “award winning and innovative companies” and yet they show zero compassion to the victims who lose huge proportions of their retirement savings. The structured note providers keep paying commissions to the scammers – ranging from 6% to 8% of the investments. And then, when the structured notes go belly up, they simply sell more of the same toxic rubbish to the same scammers in an attempt to further ruin the victims.

So what the hell are structured notes? And why should investors say NO to them?

A structured note is an IOU from an investment bank that uses derivatives to create exposure to one or more investments. For example, you can have a structured note betting on the S&P 500 Price Index, the Emerging Market Price Index, or both. The combinations are almost limitless.

Say NO to structured notes for pensions!

Structured notes are frequently peddled by less-scrupulous financial advisers – as well as outright scammers – as a “high-yield, low-risk” supposedly backdoor way to own stocks. However, regulators have warned that investors can get burned – which they frequently do. If the investment banks can flog it, they will make just about any toxic cocktail you can dream up. In reality, a structured note is an unsecured debt issued by a bank or brokerage firm – and the amount of money the investor might (or might not) get back is pegged to the performance of stocks or broad market indexes.

Read more: Structured Notes: Buyer Beware!

On the surface, the ‘cocktails’ the structured note providers make seems like they could generate a great return. However, the truth is they often benefit the financial adviser rather than the investors.

Structured notes are suitable for professional investors only – and the fact sheets issued by the providers state this clearly. Whilst they do offer high returns if successful, they are also high risk with no protection on the amount invested. Structured notes should not be used for pensions.

Continental Wealth Management(CWM) invested over a thousand low to medium risk clients’ retirement savings in structured notes – mostly provided by Commerzbank, Nomura, RBC and Leonteq. These clients now have seriously decimated funds and are worried sick. But Commerzbank, Nomura, RBC and Leonteq have shown neither remorse for their toxic, high-risk, illiquid products nor concern for the hundreds of victims.

OMI (Quilter), Generali and SEB have also been totally disinterested in the thousands of failed structured notes they have facilitated. Indeed they are even charging the victims crippling early exit penalties when they decide to get out of the expensive and pointless insurance bonds which are further eating into the remaining funds.

Most structures notes have no guarantee, so their worth often depreciates to less than the paper they are printed on. Much like a bet at the races, if you bet £10 on Noble Nag to win in the 2.30 at Kempton Park at ten to one, you are guaranteed to win £100 if the horse wins. But if the horse doesn’t win, you say goodbye to your money.

Most structured notes are dressed up to look appealing to the uninformed victim. But in reality they are high risk and illiquid and can result in total decimation of a victim’s life savings. The advisors rarely disclose the commissions they are earning from the purchase of the structured notes (or from the insurance bond). Plus, once the structured notes start showing a serious loss, the adviser just dismisses this as “only a paper loss”. As the advisors have already taken their cut, they are rarely bothered if this high-risk investment does lose the client money.

So if you hear the term ‘structured note’ in connection with your retirement fund, just say ‘NO’. The only people profiting from this type of investment are the advisers.

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As always, Pension Life would like to remind you that if you are planning to transfer any pension funds, make sure that you are transferring into a legitimate scheme. To find out how to avoid being scammed, please see our blog:

What is a pension scam?

Follow Pension Life on twitter to keep up with all things pension related, good and bad.

January 27, 2018
QUILTER – A NEW HOBBY FOR OMI?

Quilter – Old Mutual International – new name to try to hide past crimes

QUILTER – A NEW HOBBY FOR OMI? OMI – Old Mutual International – needs to compensate thousands of victims of financial crime which they facilitated. I can’t make up my mind whether they are adopting the brand “Quilter” to attempt to shake off their sordid and toxic past, or whether they are actually taking up quilting.

If OMI really is going to become a quilter, it needs to make a quilt depicting all the criminals whose crimes it has facilitated for so many years. And all the victims who have lost part of or all of their life savings.

What OMI really needs to do is to get firmly behind the prosecution of the criminals – from whom they profited for many years. OMI must contribute to the cost of denouncing these criminals and ensuring they are given maximum prison sentences.

Also, OMI – Old Mutual – must stop allowing toxic, professional-investor-0nly structured notes in their bonds. Typically, these were provided by Commerzbank, Nomura, Leonteq and RBC. If Old Mutual International wants to gamble away its own money on these crap products, then be my guest. But don’t expose retail pension savers to these sordid, high-risk instruments – used by the scammers as mere tiles in a game of Scrabble.

Thanks to IFA Al Rush, there is now a criminal investigation into the hordes of vultures who preyed on the British Steelworkers. This has been eloquently reported by Henry Tapper in his blog about the police investigation at Port Talbot.

Al Rush championing the British Steelworkers who have been scammed

Al Rush has suggested the wording which victims can use to report those who scammed – or attempted to scam – them. And all of what Al and his colleagues have done has been done at their own expense and out of a sense of decency.

Hard to tell the difference between OMI and Quilter and Jabba The Hut

This is in stark and stinky contrast to OMI – Old Mutual International. Since 2011, OMI has sat and watched – like a cross between Jabba The Hut and a Black Widow Spider – while thousands of victims have seen their life savings dwindle away to very little or even nothing. And all the while, taking extortionate fees and paying commissions to the very scammers who ruined the victims in the first place.

So does OMI really think that adopting the name “Quilter” will make future victims fail to make the connection – that this is the same firm that took business from dozens of unregulated scammers such as Continental Wealth Management, Abbey Financial Solutions, Holborn Assets, Guardian Wealth Management, and other “chiringuitos”?

Perhaps the worst crime committed by OMI is not that they took business from unlicensed scammers; not that they allowed 100% of victims’ pension funds to be invested in professional-investor-only, high-risk structured notes; not that they sat there idly and negligently while the clients’ pensions and investments shrank inexorably……

Old Mutual International – the rubbish end of financial services

the worst of OMI’s crimes has been that when there are only a few crumbs left of a life-time’s retirement savings, they will still charge crippling early-exit penalties. OMI, or Skandia, or Quilter or Jabba The Hut or whatever the hell this toxic, evil shower call themselves, have no place in financial services. They have facilitated and profited from financial crime for years and benefited from the misery and ruin of thousands of victims.

In an attempt to emulate Al Rush’s suggested police report for British Steel victims at the hands of the various scammers who targeted, stalked and scammed them, here is my suggested report for OMI victims to make to the police and the regulators. Naturally, this will work equally well for victims of Generali, SEB, RL360, Friends Provident, Hansard, Investors Trust etc.

OMI must be sanctioned for facilitating financial crime

‘I was advised to transfer out of my personal/occupational (delete as appropriate) pension scheme and was lied to when I asked about how much money would be taken from me. I think, over time especially, I will lose/have already lost many tens of thousands of pounds (probably, hundreds of thousands of pounds) in fees which were hidden from me.

This will bleed my pot dry, leave me exposed to poverty in old age and create a burden on the local council.

I was specifically told there would be no penalties or lock-in periods.

Can you help me please, I would like to make a formal statement and help you bring charges against those who did this, and those who helped them’.

January 20, 2018
OMI? OMG! SAME OLD, SAME OLD MUTUAL – SAME OLD LIES
Old Mutual International (OMI) is at the heart of much of what is wrong with offshore financial services. The CWM debacle clearly evidences this.

OMI, formerly Skandia and soon to be Quilter, provided the vehicle used to wipe out thousands of victims’ life savings – not only in the CWM scam, but also with many other rogue financial advisers (often referred to by the Spanish regulator as “chiringuitos”).

OMI (Old Mutual International) is used as a bogus life assurance policy to “wrap” dodgy investments which subsequently nose dive and destroy portfolios.

The so-called “life wrapper” serves absolutely no purpose from the investors’ point of view, other than to pay exorbitant fees to OMI and the adviser (which is often not licensed to provide either insurance or investment advice). These fees, of course, mean that the victims’ pensions and investments never have a hope in hell of growing – or even maintaining their original value.

High-risk, illiquid, professional-investor-only structured notes bought with the victims’ retirement savings by rogue advisers (such as Continental Wealth Management – CWM) frequently fail – and sometimes are even fraudulent – so bring victims’ funds crashing down even further. In the case of the CWM debacle, the structured notes were mostly Commerzbank, Nomura, RBC and Leonteq, and many of the notes crashed – costing the victims millions of pounds.

OMI charged the victims the following fees:
- Regular Management Charge 1.15% for ten (yes – TEN!) years
- Admin Charge Eur 144.00 annually
- Early Surrender Charge 11.5% – reducing by 1.15% a year to nil after ten years
But did OMI do any actual “management”? No. They never monitored the losses, alerted the investors or offered to do anything to help stem the hemorrhaging of victims’ funds. OMI just sat there like a lazy, greedy, callous parasite and watched the victims’ retirement savings dwindle. OMI must have known that this would be condemning thousands of people to poverty in retirement and yet they obviously did not care two hoots.

Did they do any actual “admin”? Yes. They reported the losses and ever-shrinking funds. But they took no action to help the thousands of victims or prevent further losses.

Was it reasonable to tie victims into a useless, pointless insurance bond for ten years? After all, the bond clearly offered no protection or guarantee of the capital invested. And was it right to charge 11.5% for the privilege of losing huge proportions of the funds? No, absolutely not. In law, a pension scheme member has a right to transfer and needs the flexibility to alter their pension arrangements whenever they need to. Being tied into a useless and expensive insurance bond FOR TEN YEARS is the last thing a retirement saver needs.

In the wake of this appalling tragedy, what has OMI done to put things right?

Has OMI offered to pay compensation to the victims?

NOPE

Has OMI offered to rebate its (extortionate) charges?

NOPE

Has OMI offered to waive the punitive exit fees for those who want to try to rescue what’s left?

NOPE

Has OMI lowered the 25% barrier so that ruined and desperate victims can access some income to avoid starving to death?

NOPE

Has OMI learned anything whatsoever from the CWM debacle? Has it turned over a new leaf and stopped accepting business from unlicensed scammers such as CWM? Has it stopped making exorbitant charges which drag retirement savings down? Has it stopped paying huge commissions to scammers to encourage them to destroy thousands of victims life savings? Has it stopped allowing and promoting toxic structured notes?

The answer to all of the above is a resounding NO. OMI knew exactly what terrible fate it was condemning the victims to for the past seven years.

OMI knew that the victims could face losing significant parts of their retirement savings – and stood by while it happened. Well, not exactly just stood by – they made huge profits in the process.

Has OMI learned anything from this tragedy? Has it turned over a new leaf? Absolutely not. In November 2017, it was still offering – and even aggressively pushing – structured notes to financial advisers and offering meaty commissions – obviously trying to replicate the huge success it made out of the Continental Wealth Management scam. On 30th November 2017, OMI sent out a bulk email to advisers:

From: Old Mutual International mail: intmarketing@engage.omwealth.com]

Dear Greedy Broker, HURRY HURRY HURRY! SPECIAL OFFER ON STRUCTURED NOTES TO FLOG TO UNSUSPECTING VICTIMS. GET YOUR RUNNING SHOES ON – THIS OFFER CLOSES 15TH DECEMBER 2017. WE NEED MORE UNSUSPECTING MUGS LIKE THE CWM VICTIMS SO WE CAN MAKE MORE HUGE PROFITS AND CONDEMN MORE PEOPLE TO POVERTY IN RETIREMENT.

“The latest, tranche of structured products provided by BNP Paribas is available now through our portfolio bonds. But you don’t have long to get business in – this tranche will now close on 15th December 2017.

The products on offer during this tranche are:

Global Equity Income 5 – with a five year term paying quarterly income of 6% a year in USD or 5% a year in GBP – capital at risk product

Global Equity Autocall 9 – autocall product with a six year term paying 10% a year in USD or 8.25% a year in GBP – capital at risk product

Multi-Asset Diversified Global Certificate 10 – with a five year term and 100% capital protection

Full details, including how to access the products, are on our dedicated structured products page.”

Notes pay initial commission of 5.88% to Old Mutual of which 4.69% is paid to the adviser. OMI pockets 1.19%. No wonder OMI are pushing this!

The BNP Paribas “handbook” spouts the same old same old rubbish that CWM was using to con around 1,000 victims out of their retirement savings between 2011 and 2017:

“Structured Products are investments that are fully
customised to meet specific objectives such as capital
protection, diversification, yield enhancement, leverage,
regular income, tax/regulation optimisation and
access to non-traditional asset classes, amongst others.
The strength of a Structured Product lies in its
flexibility and tailored investment approach.
In their simplest form, Structured Products offer
investors full or partial capital protection coupled
with an equity-linked performance and a variable
degree of leverage. They are commonly used as a
portfolio enhancement tool to increase returns
while limiting the risk of loss of capital.”

The hundreds of CWM victims know that this is all lies: with structured notes, there is no capital protection; no flexibility; no portfolio enhancement; no increased returns and no limit to the risk of loss of capital. Shame on BNP Paribas for helping OMI to dupe more victims into losing their retirement savings and facing financial ruin.

So, the message to the public is:

DON’T TOUCH OMI – OLD MUTUAL INTERNATIONAL – WITH A BARGEPOLE

DON’T TOUCH STRUCTURED NOTES IN GENERAL WITH A BARGEPOLE

DON’T TOUCH STRUCTURED NOTES BY BNP PARIBAS WITH A BARGEPOLE

DON’T BELIEVE THE LIES TOLD BY ROGUE FINANCIAL ADVISERS, OMI OR BNP PARIBAS

DON’T BECOME ANOTHER VICTIM OF THE INSURANCE BOND/STRUCTURED NOTE SCAM

Lastly, OMI’s self-congratulating rubbish on their website crows about their “customer principles” and the many awards they have won. An example of this is the following statement:

Giving good service to financial advisers and their clients is at the heart of our business. We work hard to constantly improve our standards in this area. Our track record speaks for itself.

And yes, OMI’s track record does speak for itself – and anyone who does even the most basic maths will inevitably say “Oh My God!”.

And BNP Paribas’ claim that “a Structured Product lies” sums it all up nicely.
January 7, 2018

HOLBORN ASSETS (OR LIABILITIES?)

This is the claim made by Holborn Assets’ CEO Bob Parker: “We are professional advisers adhering to the company’s mission which is to ensure that you get quality, independent advice and service, that your money is put in the right place at the right time and that you are treated with integrity and respect. Moreover, our unparalleled relationships with the best product providers help to assure that we make available superior investment and protection solutions for the increasingly sophisticated expatriate community we serve.”

Let’s examine this claim in the context of Holborn victim Glynis Broadfoot. She was given rotten advice and service in 2011 which resulted in her losing a significant portion of her final salary pension. Thanks to Holborn Assets, her gold-plated local authority pension was put into high-risk, professional-investor only investments and she then suffered years of extreme worry and distress while she watched the value of her pension plummet.

Far from treating Mrs. Broadfoot with “integrity and respect”, Holborn refused to help her and simply kept taking their fees from her ever shrinking pension pot.

With Holborn recently ordered by the FCA to immediately stop DB pension transfers:

http://www.international-adviser.com/news/1034897/holborn-assets-immediately-cease-pension-transfers

it is now time to put Holborn clearly in the spotlight, make the complaint against them public and correct their claims of “superior investment solutions”. For several years now I have offered Holborn CEO Bob Parker the opportunity to choose between emerging from this debacle the hero or the villain – but Parker has refused to engage. However, Holborn’s Caleb Burgess reached out to me on LinkedIn yesterday so I am sure he will be eager to engage with me to help resolve this matter.

Formal Complaint against Holborn Asset Management, Dubai in respect of victim Glynis Broadfoot

Desired Outcomes:

Full reinstatement of original pension transfer value
Full refund of all fees paid to all parties
Interest at the same rate as would have been earned had the fund remained in the original scheme
Compensation for the anxiety, stress and pressure which have put at risk Mrs. Broadfoot’s health and life for the past five years

Holborn’s Failures:

False and misleading representations about the investments
Mis-sale of professional-investor-only financial products which were unsuitable for a low-risk investor
Undisclosed fees and commissions which were deliberately concealed
Absence of integrity and professionalism
Firm not licensed to provide pension and investment advice in Spain
Negligent and uncooperative in dealing with the complaint for several years

Summary:

Mrs. Broadfoot had been a member of the Local Government Employee Superannuation Scheme for 29 years
Holborn advised the transfer of pension to a QROPS with Gower Pensions, Guernsey, using estimated figures to make the transaction appear more attractive
Holborn did not advise Mrs. Broadfoot of the benefits of remaining in her final salary secured pension
Holborn informed her that the transfer value would be £195,105 – rather than the actual value of £146,376 which gave her false and misleading information about the transfer
Holborn subsequently admitted that the investment choices were poor and claimed that “if there was something (they) could do to turn the clock back (they) would”
Holborn did not advise Mrs. Broadfoot of her initial losses and when she complained they were dismissive and assured her they were “only paper losses”
Holborn Assets informed her, at the height of her distress over her losses, that they “had closed the case, and would not enter into any further correspondence”
Holborn did not disclose their fees of £11K which they were continuing to charge even while her pension was losing money at an alarming rate
Fees of £5,594 paid to Gower were not disclosed by Holborn or agreed by Mrs. Broadfoot
Due to negligent, inappropriate investments made by Holborn, she has lost a substantial proportion of her pension which may result in having to sell the family home and the possibility of her family having to live on government benefits
A Suitability report was undertaken by Holborn Assets which clearly stated: “Annual review to ensure that the underlying investment strategy is still within the member’s attitude to risk”
Annual return was promised at 8% and that Mrs. Broadfoot would never lose any money

Below is an e-mail sent from Robert Parker CEO at Holborn to staff advising them of what to state in an e-mail to Mrs. Broadfoot regarding documentation she had requested:

From:	Bob Parker (robert@holbornassets.com)
Sent:	26 February 2015 07:59:02
To:	Caleb Burgess (caleb.burgess@holbornassets.com)
Cc:	Simon Parker (simon@holbornassets.com); Philip Parker (philip@holbornassets.com); John Broadfoot (broadfootjf@hotmail.co.uk)

If you have already sent transaction detail change the wording on the holding letter and resend. Something like “the attached was sent to you on xx date we are searching our archives for any further information.”

But no transaction details were ever sent to her by Holborn.

In summary, despite the expensive advice given to Mrs. Broadfoot by Holborn Assets, and assurances that her pension would grow at 8% per annum, she ended up losing nearly a third of her fund. So contrary to the firm’s grandiose claims on their website, this victim’s money was put in the wrong place at the wrong time and she was treated with complete callousness and contempt.

March 28, 2017

Tag: Structured Notes

OLD MUTUAL INTERNATIONAL HYPOCRISY OVER NEW MALTA REGULATIONS

Peter Kenny must surely be aware that OMI were happy to invest the life savings of the CWM victims into structured products which clearly stated at the top of the investment sheets (so as even the most short-sighted OMI employee could not miss it):

OMI just sat there like a lazy, greedy, callous parasite and watched the victims’ retirement savings dwindle.

Here´s hoping they fall further – much further – 2/3rds further like Pension Life members Pete and Val´s did. Peter Kenny needs to experience a taste of how the victims of the CWM scam felt at finally receiving the news that their pension funds had been left in tatters.

SEB’s website also claims that the only investments they will accept are:

Structured Notes will not be accepted.

“Had the true level of commission been disclosed, the high-risk structured notes would not have passed Old Mutual International’s (OMI) criteria, and no investments would have been made”.

Leonteq’s high-risk structured notes had been failing and causing crippling losses for years. Just as RBC’s, Commerzbank’s and Nomura’s had also done. One victim saw his £38,000 pension pot dwindle down to £800 since 2015.

“I would encourage all industry participants to work together to eradicate poor practices once and for all.”

DEALING WITH STRESS WHEN SCAMMED

OUT OF YOUR PENSION

“There’s a lot of scammers out there – check ’em out!”

“We are immensely grateful to Marco Amato for having served as interim CEO during a very difficult phase for our company. He has done an outstanding job. We look forward to continuing to count on his experience and leadership as Deputy CEO and CFO.”

I just hope the new CEO – Lukas Ruflin – will start paying compensation to the CWM victims.

“Danger of losing part or all of your capital”

Time to make up your mind Old Mutual. Your victims are suffering terribly – and you don’t seem to care.

Say NO to structured notes for pensions!

So what the hell are structured notes? And why should investors say NO to them?

Say NO to structured notes for pensions!

So if you hear the term ‘structured note’ in connection with your retirement fund, just say ‘NO’. The only people profiting from this type of investment are the advisers.

Al Rush has suggested the wording which victims can use to report those who scammed – or attempted to scam – them. And all of what Al and his colleagues have done has been done at their own expense and out of a sense of decency.

The answer to all of the above is a resounding NO. OMI knew exactly what terrible fate it was condemning the victims to for the past seven years.