Tag: Gary Barlow

  • GERARD ASSOCIATES – FCA-REGULATED SCAMMING

    GERARD ASSOCIATES – FCA-REGULATED SCAMMING

    Gerard Associates – an FCA-regulated firm – makes the case for regulating the “profession” of scamming. 

    One of Gerard Associates’ victims, a Police officer, complained to the Financial Ombudsman.  He had been scammed out of his Police pension and into the London Quantum pension scam by Gary Barlow of Gerard Associates and Stephen Ward of Dorrixo Alliance and Premier Pension Solutions.  But, as scamming is not a regulated activity, the complaint could not be investigated.

    Gerard Associates’ website claims: “We specialise in Savings and Investments, Pensions, Life Assurance and Income Protection.”  But omits to mention pension scams and rubbish investments.

    It goes on to explain why Gerard Associates should be chosen as an advisory firm:

    “Everyone’s financial situation has different individual needs and requirements. As an impartial financial expert we are well placed to provide our clients with a bespoke service that works in your best interests, not ours.”

    But who exactly are Gerard Associates’ clients?  The firm was working for Stephen Ward and his Premier Pension Solutions firm back in 2010, introducing victims to the Ark pension liberation scam.  Perhaps the firm – led by Gary Barlow – was busy with non-scamming activities between 2011 and 2014.  Or perhaps not.  What we do know for sure is that in 2014, Gerard Associates plunged into Stephen Ward’s final scam: London Quantum.

    Gary Barlow should have known the simple fact that everyone’s needs and requirements are actually identical: i.e. they need to avoid being scammed.  And yet Barlow was happy to support Stephen Ward in his quest to scam further victims out of their pensions and act as a sort of financial adviser who claimed he didn’t give any financial advice.

    Gerard Associates’ website goes on to claim:

    “Whether you want a professional to manage your investment portfolio and free you up to enjoy your wealth, or you are simply looking for a little guidance, we are able to help.”  

    I wonder if victims would really want a “professional” who cons people out of their pensions – including final salary pensions.  And how do people “enjoy” their wealth when it is invested in all sorts of high-risk, illiquid, speculative crap that only serves to pay the scammers high commissions?  The only “help” potential victims of Gerard Associates need is to avoid this firm like the plague.  Nearly 100 people lost their pensions to the London Quantum scheme – facilitated by this rogue firm.  Correction, this rogue FCA-regulated firm.

    “By letting us look after your financial planning needs, you pass the responsibility onto us and save yourself valuable time, sometimes money.

    I think the London Quantum victims would argue with this “promise”.  Far from saving them valuable time and money, these victims spent at least three years agonising over the loss of their pensions and waiting for news that the Pensions Ombudsman would uphold their complaints that their ceding providers should be brought to justice for negligently transferring their life savings to a scam.

    “This is because your impartial financial adviser will have access to a wider range of products than you get from high street banks or comparison websites.”

    What Gerard Associates actually means is that the “wider range of products” includes the usual load of rubbish that pays the scammers high commissions (such as eucalyptus plantations, forex trading, Dolphin Trust unsecured loan notes, collapsible flats in Cape Verde, and mythical Middle Eastern business centres).  The reason that high street banks don’t offer such toxic investments, is that they don’t want their customers to be financially ruined.  Obviously, Gerard Associates has no such reservations.

    In August 2014, a Police Constable (Mr. N) from the North East of England received a phone call from an unregulated “introducer” called Viva Costa International, and was referred to Gerard Associates who advised him to transfer his Police (final salary) pension to the London Quantum Retirement Benefit Scheme.  This was an occupational scheme – and Mr. N had no employment relationship with London Quantum (which is now in liquidation – surprise surprise!).

    The London Quantum scheme was administered by Stephen Ward’s company, Dorrixo Alliance (UK) Limited – and Dorrixo was also the trustee. Gerard Associates obtained a cash equivalent transfer value (CETV) quotation from the providers of Mr. N’s existing pension fund – the Police Authority.  At this point, Gary Barlow of Gerard Associates should have advised Mr. N – and all the other victims – that under no circumstances should they transfer their valuable and safe existing pensions to the London Quantum scam as they would be bound to lose most – if not all – of their funds.  But, of course, Barlow was paid handsomely by Ward to help scam Mr. N and all the other victims.  And Barlow earned £5,000 out of Mr. N’s transfer alone.  And with almost one hundred victims in total, Barlow would probably have earned close to half a million quid out of the London Quantum scam.

    On 26 June 2014, Mr. N met Gerard Associates to discuss his pension transfer, and signed an agreement to transfer his benefits from the Police pension scheme to London Quantum. At no point did Gary Barlow of Gerard Associates warn Mr. N that Stephen Ward, the trustee, was a known scammer with a history of scamming hundreds – probably thousands – of victims out of their pensions.

    On 15 August 2014 – long after the Pensions Regulator’s pension fraud warning (Scorpion) was published (Valentine’s Day in 2013), Mr. N received confirmation that £112,077.66 had been transferred from the Police Scheme to London Quantum. Gerard took their fee of  £5,000 for “advising” on this scam out of the transfer payment.

    In 2015, Mr. N looked again at his London Quantum documents, and was realised he’d signed up to a high-risk investment as a “sophisticated” investor. He scratched his head and wondered what a “sophisticated investor” was.  Alarm bells started ringing loudly in his head – especially as news of Stephen Ward’s involvement in the Capita Oak pension scam started to get into the public domain.

    On 18 June 2015, Dalriada Trustees Limited (Dalriada) was appointed by the Pensions Regulator as an independent trustee to London Quantum. Dalriada then published the list of assets in the London Quantum scheme and Mr. N realised the true horror of where his pension had been invested:

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    Quantum PYX Managed FX Fund

    A high-risk forex-trading fund.  Fun for currency traders to lose a bit of pocket money during their coffee break, but totally unsuitable for a pension fund.  The fund sponsor predicted a return of 12%-15% per annum – an astonishing amount by any standards.  But in practice, the fund – of course – performed badly and lost a lot of money.

    Dolphin Trust GmbH

    Stephen Ward bought nine five-year-term loan notes with no early exit options. Dolphin is a German outfit that claims to buy and renovate derelict listed German property.  The lenders are promised rates of return ranging from 12% to 13.8% per annum.  This is an unregulated investment and is high risk in nature, with no guarantee that the capital and interest will ever be fully repaid.  Also, there has never been an independent audit – so there is no proof that the properties even exist or that this is anything other than a Ponzi scheme.

    London Quantum One Limited

    This was a social media app called VIP Greetings providing personalised messages and celebrity endorsements. Another long-term, high-risk, speculative, unsecured investment with no early exit options and no secondary market for selling it on.  When Dalriada took it over, they suspected it was actually worthless.

    Park First Glasgow Limited

    Between 2014 and 2015 Stephen Ward invested in 17 car parking spaces in a car park near Glasgow Airport.  An entirely unsuitable investment for pension schemes, although jolly handy for people flying from Glasgow Airport and wanting to guarantee the best parking spot.

    Mallets Solicitors Limited

    On 20 August 2013, Stephen Ward invested in an unsecured loan note issued by the law firm Malletts Solicitors Limited.  The loan note had an investment period of 6 years with an obligation for the note holder to redeem 25% of the note per annum after year 2. No early exit options existed.  The loan note purported to return 8% per annum payable half yearly.

    Malletts Solicitors Limited went in liquidation on 11 November 2016. Dalriada submitted a proof of debt respect of the loan note but the fact it has gone into liquidation suggests the money is gone.  Before Malletts had gone pop, it had been representing one of the Ark victims who had been scammed by Stephen Ward.  Read into that what you will!

    Colonial Capital Group Plc

    On 31 January 2015, Stephen Ward invested London Quantum funds in a three-year corporate bond with Colonial Capital Group Plc. Colonial operates in the distressed US social housing market and has issued a number of bonds.

    The corporate bond is for a period of three years. No early exit options exist.  The bond has a fixed return of 12% per annum. Interest will be rolled forward and paid at the end of the three-year investment period.

    This is an unregulated investment which is illiquid and high risk.  Colonial Capital Group Plc was then placed into administration on 8 March 2017. So all the money is probably lost.

    The Resort Group

    There’s a reason why Cape Verde properties are called “flats”!   Investors do not own the land nor do they have a charge over it. An investor has simply a right to share in any profit generated from the occupation of the properties.  This is an unregulated investment scheme which is illiquid and way too risky for any pension scheme.

    The Reforestation Group Limited

    This scheme claimed to have purchased ‘land rights’ to 21 plots of Brazilian farmland for growing eucalyptus trees. The investment term is 21 years – covering three cycles of seven years, which is the projected time period to grow and harvest the trees. The investment purportedly offers returns of 28-32% compounded over each seven-year cycle.  

    The crop cycle of a eucalyptus tree is seven years. With the investment being made in 2014, the first return on this would not be realised until around 2021.  And that is assuming the trees didn’t die – or that the land existed at all.

    ABC Alpha Business Centres UK Limited

    This was an investment consisting of 11 four-year bonds bought by Stephen Ward between 27 October 2014 and 15 May 2015.  ABC Alpha Business Centres UK Limited and ABC Alpha Business Centres VI UK Limited went into administration on 20 January 2017.

    The Bonds are corporate bonds in ANC UK Limited. ABC UK Limited is the capital raising vehicle for the investments.  ABC UK Limited is wholly owned by a United Arab Emirates (UAE) entity, ABC LLC.  ABC LLC owns and operates the investment portfolio of real estate investments.

    ABC LLC is wholly owned by another UAE entity, the Property Store. The Property Store purportedly provides security of 200% of the value of the invested funds.  If you’ve followed that little lot, you’ve probably concluded it should have been avoided at all costs.

    Best Asset Management Ltd

    This unregulated investment consists of a “lease” on seven car parking spaces in a new office development in Dubai taken out between 1 October 2014 and 17 April 2015.  Under the Operator’s Agreement, there is five years’ worth of s0-called guaranteed rental income.  The car parking spaces are located at Churchill Towers, Dubai – where NCP Ltd owns the freehold.  Best Asset Management should probably be renamed “Worst Asset Mismanagement”.

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    Mr. N complained about Gary Barlow’s advisory firm Gerard Associates to the Financial Ombudsman Service. In January 2016, this complaint was rejected as being outside the Financial Ombudsman Service’s jurisdiction on the basis that no regulated activity had been carried out by Gerard.  Gerard’s position was that it had not given advice to Mr. N.  And, of course, scamming isn’t a regulated activity so the ombudsman can’t investigate it.

    And this is why I maintain that scamming should be a regulated activity – so that the Financial Ombudsman Service can deal with such complaints.

    In 2016, Mr. N complained to the Pensions Ombudsman about the Police Authority’s negligence in allowing the transfer to an obvious scam run by a well-known scammer (Stephen Ward).  Back in 2014, Gerard Associates had conned Mr. N into signing a declaration that he was a sophisticated investor and was looking for a high-risk investment strategy. He was told that Gerard Associates – an FCA-registered company – would find the best pension for him.  Of course, what he didn’t know was that Gerard Associates had only one solution: the London Quantum scam run by Stephen Ward.  And, naturally, Gerard Associates was certainly not “independent” as it was only out for the eye-watering commissions it would earn from scamming victims such as a serving police officer out of his pension.

    International Investment interview with Pension Life´s Angie Brooks

     

  • Trustees Must Block Transfers to Pension Scams

    Trustees Must Block Transfers to Pension Scams

    Pension Life Blog - Trustees Must Block Transfers to Pension Scams - ceding pension trustees - Trustees have the power to block pension transfers if they suspect a scam – they must use it!  Now the Ombudsman has upheld a complaint against the Police trustee, there is hope for further justice against negligent pension trustees.

    In the Royal London v Hughes case, Royal London suspected an attempted transfer was destined to go into a scam and blocked it.  The member, Ms Hughes, complained to the Pensions Ombudsman – but he did not uphold her complaint.  He said that Royal London was quite right to block the transfer.  But Ms Hughes appealed the matter to the High Court and the judge overturned the Ombudsman’s determination.

    The industry was, naturally, appalled.  But this matter left many questions unanswered:

    • Why was a singing teacher so desperate to transfer her £8,000 pension and have it invested in Cape Verde property? (Had she developed a passion for collapsible flats?)
    • Where did she get the many thousands of pounds it must have cost her to have a barrister represent her in the High Court?  (Considerably more than eight thousand quid I reckon).
    • How come the mighty Fenner Moeran QC (for Royal London) got so soundly defeated by a public access barrister?  (Was his sharp stick a bit blunt that day?)
    • What happened to the several hundred people queuing up behind Ms Hughes to have their pensions invested in Cape Verde flats?  (“Flat” being the operative word).

    I could ask loads more pertinent and searching questions – like why did Ms Hughes’ public access barrister, Frances Ratcliffe of Radcliffe Chambers, think it was a good use of her considerable skills to defend an obvious pension scam?  How drunk was the judge on the day?  How many more people got scammed out of their pensions because of this abomination – and proof the law is not just an ass but a whole donkey farm?

    Anyway, enough already.  The damage was done in the Royal London v Hughes case.  And now, hopefully, the door to justice has been opened in the Police Authority v Mr N case – as eloquently reported by Henry Tapper in his blog on 2.8.18.  But there is a great deal more work to be done on this now: the scammers who organised and promoted the London Quantum scam need to be prosecuted and jailed; and the FCA-regulated firm – Gerard Associates – which gave the advice to the police officer (Mr N) needs to be sanctioned by the FCA.  Gerard Associates – run by Stephen Ward’s associate Gary Barlow – also needs to refund the £5k they charged Mr N – and indeed all of the £220k they charged the 98 London Quantum victims.

    Now is the time to bring to justice not only the pension scammers, but also the negligent ceding pension trustees who allowed the scammers to succeed – and facilitated financial crime.

    At the time Mr N was scammed by Stephen Ward; Viva Costa International (the “introducers”); and FCA-regulated advisers Gerard Associates, the Pensions Regulator’s “Scorpion” campaign was in full flow.  But it was unbelievably inept.  It only really talked about liberation and ignored the many other kinds of fraud being perpetrated at the time – i.e. investment fraud.

    The London Quantum pension scam came hard on the heels of the Capita Oak and Henley scams – which straddled the Scorpion watershed of February 2013.  The transfer administration for Capita Oak was done by Stephen Ward of Premier Pension Solutions (Spain) and Premier Pension Transfers (Worsley, Manchester).  Ward knew from first-hand experience how ceding trustees were starting – albeit agonisingly slowly and gradually – to resist transfer requests.

    Here is evidence of the first tentative – and very inconsistent – moves to do some long-overdue diligence on pension transfer requests – as reported by Stephen Ward’s team of transfer administration scammers:

    24.4.2013 – ReAssure Pensions – “The scheme now want the client’s application and new-dated screenshot emailed to Alan (Fowler – Ward’s pension lawyer chum) – on hold at Tom’s (Biggar – XXXX XXXX’s mate) request”.

    11.4.2013 – Prudential – “Transfer canceled as per XXXX (XXXX XXXX’s wife)”

    26.4.2013 – Zurich – “Unwilling to process – not sure why – need to cancel”

    11.7.2013 – Zurich – “On hold as there may be an issue with Scorpion”

    26.4.2013 – Friends Life – “Awaiting trust scheme rules – with Anthony (Salih – Ward’s mate) – need to cancel”

    30.5.2013 – Aviva, NHS, Co-op, Friends Life – “Schemes are refusing to transfer”

    11.6.2013 – Scottish Life – “Scheme contacting client – believed not transferring”

    However, during this same period, there were plenty of transfers being made in defiance or ignorance of Scorpion.  These included ceding schemes NHS (£43k), Scottish Widows (£25k), LGPS Newham (£47k), Aviva (£54k), Xerox £92k, Zurich (£21k), Prudential (£25k) and Standard Life (£53k).

    But the most worrying was the Firefighters Pension Scheme: £69K after the following notes were made:

    “Advised that the trustees committee are meeting to discuss cases and we are awaiting a call back next week.  Transfer sent today 2.7.13 and paid on 16.8.13.  Statement sent to XXXX  and Tom (Biggar)”. 

    So the Firefighters were no better than the Police Authority in terms of ignoring the Scorpion warning.

    And here is what the Scorpion warning was saying from 2013 onwards – and, indeed, was still saying in 2016 when the last couple of hundred Continental Wealth Management victims were in the process of being scammed:

    Pension Life Blog - Trustees Must Block Transfers to Pension Scams - ceding pension trustees - Predators Stalk Your Pension

    Companies are singling out savers like you and claiming that they can help you cash in your pension early.  If you agree to this you could face a tax bill of more than half your pension savings.

    Don’t let your pension become prey.

    Pension loans or cash incentives are being used alongside misleading information to entice savers as the number of pension scams increases.  This activity is known as ‘pension liberation fraud’ and it’s on the increase in the UK.

    In rare cases – such as terminal illness – it is possible to access funds before age 55 from your current pension scheme.  But for the majority, promises of early cash will be bogus and are likely to result in serious tax consequences.

    What to watch out for?

    1. Being approached out of the blue, over the phone or via text message
    2. Pushy advisers or ‘introducers’ who offer upfront cash incentives
    3. Companies that offer a ‘loan’, ‘savings advance’ or cash back’ from your pension
    4. Not being informed about the potential tax consequences

    Five steps to avoid becoming a victim

    1. Never give out financial or personal information to a cold caller
    2. Find out about the company’s background through information online. Any financial advisers should be registered with the FCA
    3. Ask for a statement showing how your pension will be paid at retirement and question who will look after your money until then
    4. Speak to an adviser that is not associated with the proposal you’ve received, for unbiased advice
    5. Never be rushed into agreeing to a pension transfer

    If you think you may have been made an offer, contact Action Fraud.

    But, the Scorpion warning failed tragically in so many different ways:

    • The warning only talked about liberation.  Many victims thought this warning didn’t apply to them as they had no intention of liberating their pension fund
    • No information was given on how to find out about a company’s background – and how to establish whether it was regulated
    • The warning talked about advisers being FCA regulated – but ignored the question of offshore advisers who obviously wouldn’t be FCA regulated
    • The public was advised to contact Action Fraud – but did not disclose that Action Fraud would do absolutely nothing

    Pension Life Blog - Trustees Must Block Transfers to Pension Scams - ceding pension trustees - In 2015, we went to see the Pensions Regulator to talk about the failings of the Scorpion campaign – as well as the failings of the Regulator.  Two Ark victims and I met the then Executive Director for Regulatory Policy – Tinky Winky.  Our intention was to explain to him how the Scorpion campaign had failed and how it needed to be made more robust and comprehensive.

    Tinky Winky, flanked by two lawyers and a paralegal, told us to “hop it” – and warned us that if we tried to interfere with the authority of the powers of the regulator, our arse would be grass and he’d be a lawnmower.  A year later the Scorpion warning had still not been updated or improved and hundreds more victims lost their life savings.

    The Pensions Ombudsman is, naturally, the hero of the hour in the Mr N v Police Authority case.  And hopefully, he will find for the rest of the victims if they all now bring complaints against their negligent ceding trustees in the London Quantum case.  But we must remember that, contrary to what the Ombudsman’s service has said for the past few years, the industry did know about pension scams long before the Scorpion Campaign in February 2013.

    In fact, a clear warning had been given in 2010.  The Pensions Regulator had been fully aware that since 1999 pension scams were on the increase, and yet did not make it clear to ceding pension trustees what their statutory obligations were in respect of transferring victims into scams. On 13.7.2010, tPR Chair David Norgrove stated that: “Any administrator who simply ticks a box and allows the transfer, post July 2010, is failing in their duty as a trustee and as such are liable to compensate the beneficiary.” 

    But pension trustees claim they never read that message (let alone heeded it) and that it was neither publicised nor distributed.  Further, in the same year Tony King, the Pensions Ombudsman, reported that he had “found that pension trustees failed in carrying out serious fiduciary responsibilities to others in circumstances in which the law specifically states that they should not be protected from liability.”  And still tPR did nothing.  And the Pension Schemes Act 1993 was not amended to reflect the urgent need to protect the public.

    The Pensions Regulator’s predecessor – OPRA (Occupational Pensions Regulatory Authority) had warned about the dangers of pension scams years before 2013 – as had HMRC.  The last thing I want to do is criticise the Ombudsman – as this must be his hour of glory and we must all be hugely grateful to him.  Especially Mr N and his fellow London Quantum victims.  But we must remember that the industry in general, and pension trustees in particular, should have been alert to pension scams long before Scorpion.

    Now is the time to bring to justice not only the pension scammers, but also the negligent ceding pension trustees who allowed the scammers to succeed – and facilitated financial crime.

     

     

     

     

  • HMRC’s APN £1 Billion (or £2 Billion) Tax Demand: “TAKE THAT!”

    HMRC’s APN £1 Billion (or £2 Billion) Tax Demand: “TAKE THAT!”

    Gary Barlow was allowed to keep his OBE after being caught using a tax avoidance scheme

    HMRC is reported to have collected a billion quid in APN tax demanded (Accelerated Payment Notice) in the past year.  A figure of £2 billion is also reported in other Google searches according to other reports.

    We are talking about over 1,000 different types of tax – er – “planning” schemes flogged by accountants and tax advisers.  If the gentle reader wants to be picky, the actual number is 1,181.  Should the gentle reader still want to be picky, tax planning is another term for tax avoidance.  Which is legal – as opposed to evasion which is illegal – but HMRC still doesn’t like it.

    When HMRC issues an APN (aka “demand”) the tax must be paid within 90 days without appeal.  Challenges and appeals don’t have much effect and HMRC loves APNs because it allows them to collect the tax and ask questions later (or possibly never).  APN recipients can get tax demands for crippling amounts and even face bankruptcy.

    So how would a person know whether an avoidance scheme was likely to result in an APN tax demand?  Most people rely on their accountant to advise them.  If an accountant says “here’s a legal way to pay less tax – it will work, trust me I’m an accountant”, the client usually jumps at the opportunity.  After all, what could possibly go wrong if one’s own accountant suggests it?  The answer is, sadly, everything.  Because at the end of the day, if HMRC decides to issue an APN, it is not the accountant who gets clobbered for the tax, it is the client.

    How would the client know if his accountant was giving him wrong advice?  He could try checking the HMRC website – but all he would get is a bewildering list of numbers rather than the names or descriptions of the avoidance schemes themselves.  Sometimes the accountant isn’t even using a named scheme but rather relying on his own experience and expertise to use a strategy he thinks/believes/considers/hopes will work for his client without risk of challenge by HMRC.

    So why am I going on about tax avoidance schemes? What has this got to with pension and investment scams?  The answer is EVERYTHING.  HMRC’s £1 billion (or £2 billion – take your pick) tax take from APNs – at the rate of 3,000 a month – is designed to plug loopholes exploited by taxpayers and their advisers. The “everything” bit is in the word “approved” – which is what the advisers tell their clients the tax avoidance scheme is.  Tax avoidance schemes can be registered by HMRC.  But that doesn’t make them safe or approved as they can be added to the naughty list at any time without either warning or explanation.

    Similarly, many financial advisers (or chiringuitos masquerading as financial advisers) tell their clients that a pension scheme – such as an occupational scheme or a QROPS (or a ROPS, or an OPS, or a PS, or an S) – is HMRC “approved”.  Of course, there is no such thing.  Just because HMRC registers a scheme doesn’t mean it is safe and not a scam registered by a known serial scammer.  In fact, all the big, high-viz pension scams were HMRC registered. It is, indeed, a curious thing that HMRC never thinks to ask any questions about the validity of a scheme – but then they are probably far too busy issuing APNs to do so.

    Celebrities are particularly at risk of being sold high-risk – and ultimately highly expensive – tax avoidance schemes:

     

    • Michael Caine, George Michael, Anne Robinson and Gary Barlow among 1,600 people who contributed £1.2 billion to the Liberty tax avoidance scheme: artificial losses created to reduce tax liabilities
    • David Beckham, Wayne Rooney and Andrew Lloyd Webber among a group of people stung with a £520 million tax bill after investing in blockbuster films such as Life of Pi and The Girl with the Pearl Earring
    • Gary Barlow (again) in the Icebreaker scheme involving intellectual property rights set up to make tax-deductible losses
    • Chris Moyles and 450 other celebrities in the Working Wheels scheme – a car dealership which cranked up huge losses so the investors could claim tax against them
    • Sven Goran Erickson and Alex Ferguson in the Eclipse 35 scheme
    • Jimmy Carr among 1,100 participants in the K2 offshore loans scam run by Roy Lyness of Peak Performance

    The term “offshore loans” will, of course, ring some very unpleasant bells for victims of pension scams such as Capita Oak who started receiving their tax demands in March 2017.  The pension scheme was 100% invested in Store First store pods and the victims received “loans” (you know – the sort you never have to repay, nudge/wink) from Seychelles-based loan company: Thurlstone.

    So, what a murky old World!  Seems accountants and tax advisers can be just as bad as the rogue cohort of the financial and pension advice industry.  Meanwhile, HMRC continues to crank the tax-take machine while the victims face financial ruin.