High Court Rules in Trafalgar Multi Asset Fund Case against James Hadley and associates.
In a recent High Court judgment, Judge Mr. Nicholas Thompsell found that the Cayman-Islands based Trafalgar Multi Asset Fund (TMAF) was involved in an illegal conspiracy to “extract commissions from the investments.” The defendants, who were also behind the 2013 Store First pension investment scam, were found guilty of acting together to establish TMAF and deceive investors.
The claimant, Doran & Minehane, the liquidator of TMAF, argued that the investments were uncommercial transactions, potentially fictitious, or involved undisclosed self-dealing benefiting the conspirators. The investments were designed to exploit and misappropriate pension funds for the defendants’ benefit.
The judge determined a deliberate intention to harm TMAF, stating that the arrangements aimed to generate commissions for the conspirators at the fund’s expense. The accused faced a range of serious accusations, including breach of financial services regulation, fiduciary duties, and involvement in unlawful means conspiracy.
The victims, who suffered significant losses due to these schemes, have our sympathy. The court’s judgment establishes solid principles of liability, which may lead to a faster receipt of claimed monies and reduced legal costs for the defendants.
For the full judgment, click here: High Court Rules in Trafalgar Multi Asset Fund Case against James Hadley and associates.
This is a helpful lesson for victims and potential victims of pension and investment scams. The FSCS compensation payments will be funded by levies on the decent, qualified and ethical IFAs who don’t operate scams. Justice and education combined in one bitter pill.
Our last blog in this series recreated the offshore pension scam process. We covered the set up and hard sell. The slick salesman prepared the unwitting victim and convinced him his pension would be better off out of the UK.
The silver-tongued spiv, Darren, posing as an adviser, conned his new client with no problem at all. The poor victim was duped into believing he should transfer his pension into a QROPS – an overseas pension scheme. The con worked because the experienced scammer pressed all the right buttons:
Your pension will be looked after better, it will be cheaper to manage, you’ll pay less tax, you won’t lose half of it when you die, you’ll get to choose your own pension investments!
Of course, the scammer, didn’t point out that once out of the UK, John’s pension would have no protection. Complete control of the money would be squandered will now lie in the hands of the unqualified, unlicensed scammers.
The victim, John had stressed:
I’ve paid tax all my life, so I feel I’ve paid my dues. I definitely don’t want to pay too much once I’m retired because every penny is going to count.
But sadly he’s played right into the scammer’s hands. His precious pension will be transferred into a QROPS and then into an insurance death bond:
John: I worked for thirty years to build up that pension and I don’t want anything to happen to it.
Darren: So, let’s look at all the ways you can improve your pension and make sure its protected.
But far, far from improving or protecting the investor’s pension, the scammer has removed the precious retirement fund from the safety of the UK. He’s sent it off to Malta or Gibraltar and then on to the Isle of Man or Guernsey. The money is now well beyond the protection of British regulation or compensation.
John had stressed how he wanted low risk, but has now signed dozens of forms – and this will guarantee that his pension will be exposed to high risk. Darren didn’t give him a chance to read or understand these long and complex forms. And the most important form of all was a blank investment dealing instruction. Once this has been signed by John, the scammer can copy it dozens of times and invest the pension money in whatever pays the highest commission.
The whole point of this scam is for the scammer to make money out of the victim by a whole series of hidden commissions.
Darren: My firm would charge you a small fee for setting up the transfer and then looking after your pension investments moving forwards.
But what will actually happen is that the scammer will openly charge three or four – or more – percent in set-up fees, plus one or two percent a year service charge. But, under the table, he will earn a further 7% hidden commission from the death office – such as Quilter International, Utmost International, RL360 or Friends Provident.
Darren: Right. And then we can start investing your pension and making it grow – so you’ll be able to have a happy and healthy retirement.
John, and all the other victims, will be a long way from being happy or healthy. Because the death office has a platform that the scammer will use to pick the highest-commission investments. So John’s pension fund will be used to line the scammer’s pockets for the next ten years – as he will be stuck in the death bond for that long.
Investments that pay the highest commissions – such as structured notes and unregulated collective investment schemes – are also the highest in terms of risk. John’s pension can now only lose money. And as the value of his hard-earned retirement savings goes down and down, the scammer’s commissions will keep on going up and up.
John, along with all the other victims, will end up losing part – or all – of his pension. He may well lose his home, see his marriage break up, develop depression or a life-threatening illness. He may even take his own life.
But John and his dire poverty will be long forgotten by the slick, silver-tongued scammer. He’ll be busy rubbing his hands with glee at his next batch of victims. Because there’s plenty of them and this form of pension fraud is showing no sign of slowing down any time soon.
I don’t often disagree with highly-regarded pensions expert Henry Tapper. Too much respect and awe. But his recent blog: “The Balls of Old Bailey” (about Andrew Bailey) merits a polite argument. It has made me cross – not cross with Henry, per se. But cross with the failure of Britain’s culture, government, regulation and legal system to address justice justly (or at all).
Henry has questioned the point of revisiting the balls-up made by former FCA CEO Andrew Bailey and has suggested that “we need to move on”.
The point of examining Bailey’s sickening catalogue of balls-ups is that we must make sure it never happens again. Part of that mission is to follow the example of the criminal justice system: we don’t give convicted criminals a jolly good talking to – or even a good bollocking. We take away their liberty and put them in prison. This is called a “deterrent”.
What did Old Bailey do that was so bad? The answer is, indeed, a long list – starting with British Steel, Toby Whittaker’s Park First and Neil Woodford’s Fund, and moving on to London Capital & Finance and a long list of other mini-bond scams – including the Blackmore Bond. Bailey should have stopped that entire horrific catalogue of investment fraud if he’d been doing his job properly. He could – and should – have prevented hundreds of thousands of victims from losing their life savings and pensions in all of those investment scams.
The advantage to be had from putting the bollocks – and preferably the head – of Bailey on the block is to send out a warning to future FCA bosses. They all need to understand that they are public servants, and that with huge salaries come huge responsibilities. Current overpaid bosses Nikhil Rathi, Christopher Woolard and Charles Randall must be reminded that running the FCA is a serious public duty – and not just an easy stepping stone to an even bigger and better job (however badly they fail consumers).
Bailey’s numerous failures were rewarded with an eye-watering salary followed by promotion to governor of the Bank of England.
But Bailey’s balls-up is by no means unique. He’s in good company with a whole raft of over-paid public servants who have betrayed the public:
Post Office boss Paula Vennells was awarded a CBE for falsely prosecuting hundreds of innocent Post Office subpostmasters for fraud – even though she knew full well they were innocent. In arguably the biggest scandal of corruption and injustice in British history, Vennells oversaw the wrongful conviction and sometimes imprisonment of 700 victims. Many of these people were financially ruined, lost their homes and committed suicide. One pregnant woman was sent to jail, and many marriages and families were destroyed.
Former HMRC boss Lin Homer was rewarded for her vast catalogue of disasters and failures with another huge salary and a £2.2m pension
Paula Vennells (left), Dave Hartnett (middle), Lin Homer (right)
But to revert to the failings of Andrew Bailey, Henry has suggested that we need to “move on”. However, those who have lost their life savings and pensions because of the FCA’s defects will have great difficulty putting their losses and harrowing ordeals behind them. Living in abject poverty won’t help them forget. They will certainly never forgive the fact that Andrew Bailey could have prevented them becoming victims of investment scams such as mini bonds, Store First, Park First, the Woodford Fund and Blackmore Global etc.
Henry’s blog concludes that Andrew Bailey, as Governor of the Bank of England, has a great deal on his plate: cost of living crisis, looming recession and Brexit. But does anybody seriously think that such a negligent, lazy, incompetent person is capable of dealing with that lot – when he couldn’t even listen to frantic whistleblowers such as Paul Carlier, Mark Taber and Brev at Bond Review who were offering to do his job for him?
This silly twerp got caught looking at lewd images on his mobile in the House of Commons. His excuse was that he thought porn was spelled “tractor”. Parish has now resigned and his political career is almost certainly over. His wife might also be quite cross. He probably won’t be rewarded with a promotion, a CBE or any kind of public “moving on”.
What Parish did was foolish. But he didn’t cost thousands of people their pensions and life savings; he didn’t ruin hundreds of subpostmasters’ lives and send some of them to prison or to their deaths; he didn’t aid and abet hundreds of millions of pounds’ worth of tax evasion; he didn’t overcharge millions of taxpayers or lose their records.
Parish embarrassed himself and was caught doing something unbelievably silly – that hurt nobody except himself (and his own family). But the price he will pay for this will be crippling and may have ruined his life. Meanwhile, Bailey, Vennells, Hartnet and Homer have evaded any kind of sanction and gone on to glittering success, awards and eye-watering pensions.
On the web of pension scams It seems as though criminal convictions against pension scammers might be getting popular. More than a decade has gone by with virtually none of the usual suspects getting jailed – despite a few criminal investigations (that, so far, have not resulted in convictions). Is the system really that hopeless or do these criminals just know how to work it? Probably, both. But is it getting any better?
Almost all scammers and scams are, in some way, related or connected. If the earliest scammers (circa 2010) had been prosecuted and put behind bars, much of today’s damage could have been prevented.
Now that there is an intricate web of them passing around their tricks of the trade, it’s no wonder they’ve all been able to bypass the laws and regulations.
Two scammers have, however, recently been brought to justice:
Much of the £13m ended up in the hands of well-known scammer David Austin – who committed suicide after being caught in another pension scam (using his daughter Camilla as the “front man”).
Susan Dalton & Alan Barratt
The Barratt and Dalton scheme, was also promoted by Julian Hanson – one of the main promoters of the £27m Ark pension scam in 2010/11. Hanson’s vigorous promotion efforts resulted in £5.5m worth of Ark victims (100 in total). One of Hanson’s co-scammers was the notorious Stephen Ward of Premier Pension Solutions who was the “architect” behind the Ark scheme – along with Andrew Isles of Isles and Storer Accountants. Hanson, Ward and Isles were never prosecuted and so went on to operate and promote millions of pounds’ worth of further pension scams – ruining many thousands more lives.
Ryan Playford
Sue Dalton, after moving on from the Barratt and Dalton scheme, went to work at Continental Wealth Management in Spain – reporting to head scammer Darren Kirby and his partner Jody Smart (who was the sole director of the company). Dalton’s extensive experience in pension scamming made her a hit at CWM. Ironically, Hanson has not been jailed along with Barratt and Dalton.
Playford got 15 years for supplying cocaine and canabis. Clearly a wrong-un, and someone who has no respect for the law or for the wellbeing of people’s lives who would inevitably be ruined by drug abuse.
But what does Playford’s drug conviction have to do with pension scams – you may ask? We have to go back a decade to discover the answer:
In 2008, Playford and an associate – Natasha Beesley – registered a drug company inCyprus:R. P. Med Plant. Presumably, the authorities were convinced that by “drugs”, this meant legitimate drugs for medicinal purposes.
Stephen Ward
In 2012, however, the pension scammers pounced on this Cyprus company as being the ideal sponsoring employer for another one of Stephen Ward’s pension scams: Capita Oak. Ward and his pension-lawyer friend Alan Fowler, used R. P. Med Plant Limited (Cyprus) as the so-called employer for an occupational scheme – registered by HMRC and the Pensions Regulator.
Ward and Fowler forged signatures on a trust deed for their new pension scam, and slightly changed the name of the employer to R. P. Medplant Limited (so that nobody could find it easily on the Cyprus Companies House register). It seems likely that Ward and Fowler must have known Ryan Playford somehow, in order to be able to get their hands on his drug company.
Patrick McCreesh
Capita Oak then became the vehicle for the scamming of 300 victims into investing their entire pensions in Store First store pods. Ward took charge of all the victims’ pension transfers, while another group of scammers took care of the cold calling of thousands of potential victims and signing up of the actual 300 victims.
Capita Oak’s 300 members were not the only victims invested in Store First store pods. There were thousands more in the Henley Retirement Benefits Scheme and various SIPPS including Carey (now Options and owned by STM), as well as Berkeley Burke and Rowanmoor. There have so far been no convictions – other than Playford’s for drug dealing.
This interconnected web of lies and deceit will keep on spreading unless these criminals actually fear the consequences of their actions. Let’s keep the convictions coming and not just save them for drug lords.
At the end of January 2022, Boris Johnson claimed he had reduced crime by 14%.
Boris shocked a lot of people with this figure. But, apparently, he wasn’t talking about fraud. He’d forgotten that even some of his own constituents had been defrauded into the Ark pension scam (and that he had promised to “sort it out” back when he was Mayor of London).
Norgrove headed up the Pensions Regulator (which used to be known as OPRA) from 2005 to 2011. He had issued dire warnings to pension providers against handing over pensions to scammers – saying that just ticking boxes (without checking the receiving scheme was bona fide) would lead to a huge rise in pension fraud. He was, of course, ignored – especially by Standard Life, Aviva, Scottish Widows and Prudential.
Norgrove’s correction of Blonde Boris’ clumsy gaff is not surprising at all. This government’s attention and time spent into looking into fraud has been somewhere between minimal and non-existent. Combine that with putting an utter nitwit in charge of the FCA, and you have the perfect breeding ground for an explosion of fraud and scams.
It is disgraceful to know that this government’s focus on crime ignores fraud as though it were irrelevant. This huge aspect has been – and is still – affecting hundreds of thousands of people. I suppose our ill-informed P.M. thinks the person in the black balaclava seems a lot more dangerous than the one in the designer suit and tie.
But we know the damage these fraudsters can cause. Such misinformation being spread is highly dangerous; leaving consumers with a false sense of security, and making them even more likely to be scammed.
Terence Wright & his wife
Let’s take Terence Wright for example. Wright’s activities in the pension scam world flourished in 2014 and 2015. Although he most definitely didn’t look like a typical burglar, he caused the destruction of millions of pounds of pensions across the UK.
Wright had an unregulated Spanish firm called Commercial Land & Property Brokers (CL&P) which introduced hundreds of people to the pension SIPP provider Carey Pensions. From here he invested the victims’ money into Store First and Australian farmland via Gas Verdant where the money will have dwindled away into nothing.
One victim, Russell Adams, got his destroyed pension reinstated in the Appeal Court. But thousands more are still left stranded with illiquid and sometimes worthless pension assets.
There are many more examples: Trafalgar Multi Asset Fund (in an STM QROPS and invested in Dolphin Trust); Blackmore Bond, Blackmore Global (in STM, Optimus, EFPG, Quartermaine and GFS QROPS); Forthplus SIPP which has just gone bust and is full of toxic investments. The list is endless.
This type of fraud is committed against British victims routinely. The crime goes on (and on!) in the UK and offshore. By destroying pension funds with toxic investments, the fraudsters earn millions in hidden commissions. Which is supposed to be illegal. Perhaps Boris the Johnson will wake up to this fact one of these days. Or perhaps this is as unlikely as him using a hairbrush.
2021 was a tough year for everybody in the world. But for Pension Life it was especially frustrating because courts and law firms were severely held up as they got to grips with the challenges of Covid, travel restrictions and working remotely.
Attending hearings and meetings by video conference was a hit-or-miss affair. The success of the communication depended on the reliability of the wifi, the quality of the microphone and camera, the ability of the participants to manage (often complex) IT issues.
Holding virtual meetings with lawyers working from home often became challenging when interrupted by small children or pets (or partners in the background nipping to the bathroom wearing only a towel).
The term “beware of the dog” took on a whole new meaning – as well as extending to the cat and budgie. Conversations became disrupted by all sorts of background sounds, and it was frequently possible to miss important bits of a conversation because of noise pollution. This was made even more challenging when trying to work in Spanish and wearing a mask and glasses.
But still the essential task of working towards pursuing those who carried out or facilitated the scams and preparing claims for victims of pension scams continued. Albeit more slowly and haltingly than normal.
So, here is a brief round-up of the main developments for Pension Life from 2021 and the plans for 2022.
Ark – Tax Tribunal trial for pension scam victims
Judge Peter Kempster
After a frustrating ten-year wait, the pre-trial conference took place with Judge Kempster and all the parties involved in the Ark Tax Tribunal trial. With desperate attempts by HMRC to put the trial off until the end of 2023, the trial date was finally – thankfully – set for December 2022.
There are more than half a dozen different categories of appellant; member who did receive a loan; member who didn’t receive a loan; member who did make a loan; member who didn’t make a loan; member who paid their loan back; member who paid the tax on the loan…….
Most of the appellants have dropped out of the trial for one reason or another. I think the reality of actually appearing in court and being subjected to HMRC’s barrister’s inevitably hostile cross examination may have finally sunk in for some people. We are now down to just two appellants – one represented by me and one by Rebecca Sheldon from Old Square Tax Chambers. Essentially, this will be a contest about who is going to have to pay the tax: those with a loan or those without a loan.
The next eleven months will see an increasingly urgent series of communications between the court, the appellants and their representatives. In the background, there are now two separate All Party Parliamentary Groups trying to lobby parliament for an amnesty for victims of pension and investment fraud who are facing tax penalties.
Also, the FCA has asked pension scam victims to submit evidence following an investigation into the activities of Premier Pension Solutions, AES Financial Services and International Pension Transfer Specialists (all involving Stephen Ward and Sam Instone).
Capita Oak – Tax liabilities and recovery of Store First assets
Stephen Ward of Premier Pension Solutions with his mythical employer
Capita Oak was a bogus “occupational” pension scheme set up with a mythical employer in Cyprus by Stephen Ward of Premier Pension Solutions and his pensions lawyer Alan Fowler. The scheme remains in the hands of Dalriada Trustees (appointed by the Pensions Regulator).
With £10 million of the 300 members’ funds invested solely in Store First, and “loans” paid out by a Gibraltar company called Thurlestone, the victims remain trapped and unable to withdraw their tax-free 25% lump sums, or access a retirement income.
Dalriada had rejected an offer to sell the store pods back to Store First several years ago. There may be another offer this year – although it is unlikely to be as high as the one Dalriada previously turned down. Sadly, whatever offer is made and accepted, a large chunk of this money would be used up in paying trustees’ and other fees (such as legal costs).
There had been a large crew of scammers behind the Capita Oak scheme – as well as the parallel Henley and Westminster schemes. Two significant figures among those who operated and distributed these scams were Phillip Nunn and Patrick McCreesh.
Despite the Insolvency Service carrying out a comprehensive investigation into these cases, Nunn and McCreesh were not sanctioned by either the Insolvency Service or the FCA for carrying out regulated activities illegally. Nunn & McCreesh went on, in 2014, to set up the Blackmore Group and launched the Blackmore mini bond which was promoted by Surge Group (which also promoted the London Capital & Finance mini bond which is now being wound up by Duff & Phelps).
Nunn and McCreesh also issued the Blackmore Global investment fund which is now reported to be worthless. The destruction of the original value of the fund is believed to be due to investing in over-priced, speculative property. Any remaining value was extinguished by paying out hefty commissions to the introducers and “advisers” who promoted the fund.
Adams v Carey
In 2021, the Appeal Court ordered the SIPP provider Carey (now Options and owned by STM) to reinstate appellant Russell Adams’ pension. Adams had been “advised” by unlicensed scammer Terence Wright of Country Land and Property in Spain. The advice had been to transfer his pension into a Carey SIPPS and invest all of it into Store First.
The Appeal Court decided that Carey should have rejected the advice as there had been an FCA warning about Terence Wright. However, Christine Hallett – CEO of Carey – deliberately ignored this warning and accepted Wright’s instructions to invest not just Mr. Adams’ pension in Store First, but also hundreds of others.
The Appeal Court determination has set a powerful precedent for hundreds more victims to take similar action to have their original pensions reinstated. Ironically, the Store First store pods are now doing well and more storage facilities are going to be built. However, the fact remains that store pods are not suitable assets for a pension, as they are illiquid and – as Justice Andrews ruled – they are “hard to value”.
Acquisition of Quilter by Utmost
In 2020, RL360 acquired Friends Provident International. And late in 2021, Utmost (formerly Generali) acquired Quilter (formerly Old Mutual International). So, as hundreds of millions of pounds have changed hands across these two buyouts, deceased victims of fraud facilitated by these four death offices will inevitably turn in their graves.
Former CEO of Quilter, Peter Kenny, has moved on to even greener pastures as he “pursues different opportunities”. Kenny, who – in 2018 – promised to pay compensation to some of the victims (two of whom have since died), will have done very nicely out of the Utmost acquisition.
As a former regulator, Kenny should certainly have known better than to do business with the hordes of unlicensed scammers. Who knows – perhaps he will use his ill-gotten gains to set up a charity for death office victims in 2022….
GFS – Hong Kong QROPS gone bad
In 2022, the pension-scam focus will drift as far offshore as Hong Kong. Bogus occupational schemes had originally been the speciality of Stephen Ward (Ark, Capita Oak, Westminster, Henley, London Quantum etc). But, in 2014, a group of scammers set their sights on a bogus superannuation scheme in Hong Kong.
In the UK, anyone with any kind of earnings can join an occupational pension scheme. A person does not need to be employed by the sponsoring employer – as determined by Justice Morgan in the Hughes v Royal London case. This does, of course, sound completely barmy and opens the doors wide for all sorts of scams and scammers.
However, in Hong Kong, a person can only – by law – join an occupational (superannuation) pension scheme if they are genuinely employed by the sponsoring (principal) employer.
In 2014, a group of scammers got together. This included John Ferguson, David Vilka and Charlie Goldsmith of the Square Mile group, and Phillip Nunn and Patrick McCreesh of Blackmore Group.
David Vilka (right) & John Ferguson (left) of Square Mile
Hundreds of mainly UK-based pension holders were conned into transferring their pensions into the GFS QROPS in Hong Kong. The money was then invested in toxic UCIS funds and unregulated mini bonds. Of course, none of these British victims was employed by the employer.
The investments included Blackmore Global, Christianson Property Capital, Swan, GRRE and other investment scams. In total at least £27 million was invested – some of it in insurance bonds such as Quilter, Utmost, Hansard and Friends Provident. An attempt was made to transfer some of the funds into Gravitas bonds (a death office in Mauritius), but this was thwarted in 2015 when a new trustee took over.
In 2022, the Hong Kong version of the Pensions Regulator (the MPFA) will be deregistering the GFS scheme and a liquidator will be appointed. The liquidator will need a robust shovel to dig through all the toxic rubbish assets and recover several million pounds’ worth of stolen cash.
The good news for some of the members, however, is that Square Mile is now in liquidation. This means that there is a valid claim on the Financial Services Compensation Scheme of up to £85,000 per victim.
FSCS claims will be made for qualifying GFS members early in 2022 and hopefully this will result in at least some victims getting part or all of their pensions back.
CWM Criminal Trial – awaiting court’s decision
The trial against the members of Dénia-based Continental Wealth Management finally concluded in December 2021. The criminal proceedings had been held up for a year due to COVID. But finally, the last of the defendants testified before the judge and procurador. These included Darren Kirby and his girlfriend Jody Smart (formerly Bell, Kirby and now Pearson). While Jody did appear and testify in court, her former boyfriend Darren Kirby remains on the run.
“Advisers” Dean Stogsdill, Neil Hathaway and Anthony Downs also appeared – along with Darren Kirby’s original partner and co-founder Paul Clarke. Clarke had left CWM early on to run AES Spain for Sam Instone – and continued to operate Darren Kirby’s business model by scamming victims into illegally-sold death bonds and structured notes. Clarke now runs a new firm called Roebuck Wealth under the German license of Trafalgar International.
In December, the last of the victims appeared in the Dénia court to testify. The judge has now heard 17 victims’ testimonies, and seen the documentary evidence of the investment scams operated by the various members of the CWM team – headed up by company director Jody Smart/Bell/Kirby/Pearson. One victim passed away in early 2021, so the re-starting of the criminal proceedings sadly came too late for him.
Also in 2021, Jody denounced me for sharing a photograph of her dressed as a prostitute. I did indeed share the photo – as did hundreds of other CWM victims as it was all over social media. Everyone who saw this revolting picture felt and expressed the same disgust. It became ever more astonishing that Quilter, Utmost and SEB had been accepting investment instructions from this woman’s firm.
The judge dismissed the accusation against me. The photo is now irreversibly in the public domain. (It was so graphic that it can unfortunately never be “unseen” – and would put even a rhinoceros off its lunch).
This will, hopefully, encourage death offices such as Quilter, Utmost, RL360 and Friends Provident, to be a bit more discerning in 2022 about the parties to whom they give terms of business and from whom they accept investment dealing instructions.
Malta Arbiter Appeals – Civil Court upholds most of the Arbiter’s determinations
Since 2017, around 70 victims of pension scams complained to the Malta Arbiter. The complaints were that QROPS trustees had accepted transfers and investment instructions from unlicensed and unqualified advisers. Many of the complainants reported that their pension funds were placed into insurance bonds and then invested in high-risk investments which were only suitable for professional investors.
These investments – many of them toxic structured notes from providers such as Commerzbank, Leonteq, Royal Bank of Canada and Nomura – were placed on the insurance bond providers’ platforms. From here, the scammers who had terms of business with these providers could pick and choose the highest-risk investments which paid them the most commissions. These providers included Quilter (formerly Old Mutual – recently taken over by Utmost/Generali), Utmost and SEB.
Millions of pounds’ worth of pensions were destroyed in the past decade. The Arbiter upheld most of the complaints against the QROPS trustees, but only awarded the complainants 70% of their net investment losses. This was on the basis that the defendants were only partly responsible, and that the advisers as well as the insurance bond providers were also culpable – and contributed to the losses.
The defendants appealed against the Arbiter’s decisions. In late 2021, the first civil court decisions were issued – dismissing the defendants’ appeals. The rest of the appeal decisions are expected during 2022 and are expected to uphold the Arbiter’s decisions.
Civil Cases against life offices in Spain
A determination obtained from the Spanish insurance regulator confirms that virtually all insurance bonds are sold illegally by the scammers who peddle them across the Iberian peninsula and the Balearics. This is because there are very specific regulations which must be observed when advising on any insurance products – and the scammers operating in Spain routinely ignore these.
Spanish legal experts advise that insurance bond providers have indeed facilitated fraud, abusive practices and contravention of EU and Spanish laws and regulations. There are therefore strong cases against the insurers which will be pursued during 2022 – with the first claims due to be issued during the first quarter of the year.
Obviously, the strength of the civil cases against the insurance companies will be reinforced once the criminal court issues their determination in the CWM case.
The civil claims will be seeking rescission – i.e. the reversing of the single-premium payments and subsequent unlawful investments in unsuitable, high-risk investments.
Civil Cases against life offices not in Spain
While Spanish law is fairly unique, and does not resemble the laws of England, the Isle of Man, Ireland or Guernsey (where the majority of death offices are based), there are thousands of pension scam victims who are not based in Spain.
Preparations are now being made to bring civil cases against all insurance companies such as Quilter, Utmost, Friends Provident and RL360 who have facilitated fraud and mis-selling (resulting in serious loss for the victims).
There are already several groups trying to get civil litigation against these insurers off the ground. One is being brought by Signature Litigation against Quilter and Friends Provident – mainly for the investment losses caused by the failure of UCIS funds such as LM, Axiom and Premier New Earth.
The other cases are being brought by Forsters LLP. This case suffered a setback when their funder – Affiniti – went bust in November 2021 and is now being wound up by Quantuma:
Forsters’ clients have also been told they can make claims against the QROPS providers in Malta for the losses not covered by the Malta Arbiter’s awards.
Trafalgar Multi Asset Fund – Cayman Islands
The victims of the STM Fidecs/Trafalgar Multi Asset Fund pension and investment scam are now mostly out of time to bring civil claims in Gibraltar. The scammers behind the investment of the funds transferred into the STM Fidecs QROPS are now under criminal investigation by the Serious Fraud Office. Once convicted, this should help with the criminal proceedings being launched in Gibraltar – although this does not stop the criminal proceedings from going ahead anyway. As they are criminal, as opposed to civil, the time limits do not apply.
Much of the Trafalgar Multi Asset Fund was invested in the Dolphin Trust investment/loan scam – later re-named as the German Property Group. This fund was paying out huge commissions of around 19% to the scammers who introduced thousands of victims to the “loan” scheme. There is now mounting evidence that Dolphin was nothing more than a Ponzi scheme and that many of the purported property purchases were fictional.
In summary, progress this last year has indeed been slow due to the pandemic. However the legal teams and professional advisors have never slowed down in their efforts to bring redress and justice to the victims.
The world of pension and investment scams is dominated and driven by commissions on investments (usually unregulated). The scammers’ strategy is always identical: get the pensions away from the safety of a reputable pension provider and into the hands of a SIPP, a SSAS or a QROPS. One purported benefit of these types of schemes is that the member has control over where the funds are invested. This means that the scammers have control over where the funds are invested. These types of schemes are open to abuse by unscrupulous commission hunters whose only mission is to fill their own pockets – at the expense of the victim. Once transferred, the victims’ retirement funds are controlled by the scammers and invested in unsuitable, unregulated investments which pay fat introduction commissions.
It could be argued, however, that not all the investments are necessarily bad. There are some basic rules for pension investments – so let’s take a look at the different types and how they could (or should) fit into a pension portfolio.
Funds. Funds come in all shapes, sizes, flavours and types. As long as the funds are regulated, have a good track record, are appropriate to the risk profile of the individual investor and are competently managed by qualified investment professionals, they can be appropriate for a pension. However, pension scheme members must not be locked into any funds, and the charges must be transparent and affordable. There must not be any hidden commissions, and any one fund should form part of a diverse portfolio.
Bonds. Bonds are term loans with supposed “guaranteed” returns or interest. They are not regulated investment products, so there is no guarantee or protection in the event that they fail (as they often do). Typically, they are sold to victims as being “asset backed” and with unrealistically high returns or interest. They also typically pay high commissions to the scammers who promote them. These should be avoided at all costs as they are entirely unsuitable, risky and illiquid for retail investors – and so many of them are out and out scams.
Structured Notes. These are “derivatives” and are very complex instruments which are only suitable for sophisticated or professional investors. They also pay hefty commissions to the scammers who use them indiscriminately to “churn” their victims’ funds. Churning means investing the same sum of money multiple times in different structured notes to generate the maximum amount of (hidden) commissions. An experienced and sophisticated investor might want to consider having a small part of a pension portfolio invested in structured notes – as long as the commission taken by the “adviser” is low enough (or preferably non-existent).
Property. Residential property cannot form part of a pension’s underlying assets. However, commercial or agricultural land or property is acceptable. The main problem with property, however, is that it is illiquid – so it should only be used with extreme caution as part of a diverse portfolio of well-spread assets. Property also typically attracts high commissions and can frequently be used and abused by scammers. Store pods and car parking spaces fall into this category, along with holiday accommodation, forestry and industrial units.
The key to building a sensible and appropriate portfolio of assets for a pension is to ensure that only a licensed and qualified adviser is used to recommend the investments. Such professionals should only be charging for advice – and should not be earning commission on the investment products which are sold. If an adviser is receiving commission from the investment provider, then he cannot be independent – and should not be giving advice at all.
The key to making sure that the whole pension investment package is in the interests of the investor – rather than purely in the interests of someone posing (often fraudulently) as an adviser – is to look at each stage in the process.
What I mean by the “package” is this:
A. The transfer out of the existing pension scheme should be in the interests of the investor
B. The transfer in to the new pension scheme should be in the interests of the investor
C. The investment of the pension fund should be in the interests of the investor – and not just the adviser (or introducer)
D. There must be no offers of “loans” or “cashback”
The timeline of the past eleven years is littered with sordid and tragic examples of the whole “package” being nothing but a scam. But often this is true even when one of the component parts is legitimate or even harmless. It is the combination of all the elements which can, together, produce a fatal result: loss (to the investor).
In the UK, every pension scheme member has a statutory right to a transfer from one HMRC-registered scheme to another HMRC-registered scheme. However, this can often be a terrible move if it results in the investment of the money falling under the control of a commission-hungry scammer who has no regard for the interests of the victim.
The most risky part of any pension transfer “package” is always the investment. Here are some examples:
Bogus occupational scheme set up by a squad of known, serial scammers with a mythical sponsoring employer (in Cyprus). Promoted and distributed by boiler-room cold callers and “introducers”. 300 victims’ pensions transferred into the Capita Oak scheme, and all £10 million of their funds invested in Store First. The scammers behind the scheme earned up to 46% in commission. The scheme was placed in the hands of Dalriada by the Pension Regulator. Dalriada reported that the investments were worthless and Store First was placed into liquidation in 2019.
Hundreds of victims’ pensions were transferred to the Carey SIPP scheme purely so their funds could be invested in Store First. With the same result as in the Capita Oak scam, victims found that the “guaranteed” returns of 16% did not materialise. This was because the 16% had been paid “accidentally” to the scammers. One such victim – Russell Adams – took his case to the High Court and lost. But the judgement was overturned in the Court of Appeal and Carey must now reinstate his original pension. Other SIPP providers involved were Berkeley Burke, Montpelier (Curtis Banks) and Lifetime (Hartley).
Another bogus occupational scheme – run by the notorious Stephen Ward. 100 victims were scammed out of their pensions for the sole purpose of investing their funds in high-commission, unregulated funds and bonds. Investments included Quantum PYX – a forex trading fund; Dolphin Trust – now in liquidation; Park First Glasgow; Colonial Capital Loan Notes; The Resort Group holiday flats in Cape Verde and The Reforestation Group in Brazil. The scheme was placed in the hands of Dalriada by the Pension Regulator. Dalriada reports that most of the investments are worthless.
A group of known unlicensed scammers – including Square Mile in the Czech Republic – advised hundreds of UK residents to transfer their pensions to this Hong Kong scheme. All the victims had their pensions invested in worthless, high-commission, unregulated funds and bonds such as Blackmore Global, Swan, GRRE, Granite and Christianson Property Capital. The scheme is now being re-registered by the Hong Kong regulator – and the funds are deemed to be worthless.
Unlicensed CWM, based on the Costa Blanca in Spain, defrauded 1,000 British expats out of £100 million worth of pensions and life savings. Victims had their funds invested in high-risk (and high-commission) structured notes which were only suitable for professional investors. The clients’ signatures were forged on the investment dealing instructions. Most of the structured notes suffered catastrophic losses, and what little remained of the victims’ funds were further eroded by the high fees on the illegally-sold insurance bonds provided by Quilter, Utmost and SEB. The CWM crew – along with Stephen Ward of Premier Pension Solutions (who signed off all the pension transfers) – are now facing criminal charges of fraud and forgery in Spain.
A pension scheme is a bit like a store pod. It is a container – no different to a cardboard box or shopping trolley. By itself, the scheme (or the pod) is harmless. The harmful ingredient is the greedy, unlicensed introducer or “adviser”. Fill a shopping trolley with unhealthy foods, alcohol and cigarettes and you have a recipe for an untimely death. Fill a store pod with flammable chemicals, and you risk an explosion. Fill a pension scheme with high-risk, high-commission, toxic investments, and you have the perfect recipe for poverty in retirement.
The FCA seems to have woken up. It only took eleven years. Eleven years of laziness, torpor, disinterest and deliberately ignoring the problem. But, completely out of the blue, the FCA has suddenly got bored with crapping on bathroom floors and has decided to do a spot of rather belated regulating.
The object of this sudden fit of uncharacteristic activity, is the Ark pension scam. This was operated between 2010 and 2011 by a team of scammers. This team included so-called financial advisers, introducers, a pensions lawyer and an accountant. The principal architect of the six Ark schemes, however, was Stephen Ward of Premier Pension Solutions in Spain. His Spanish firm specialised in (pretty much what it said on the tin) pensions. In particular pension transfers.
Stephen Ward of Premier Pension Solutions
From August 2010, Ward’s company Premier Pension Solutions (PPS) was run as an agent of AES Financial Services – which was regulated by the FSA (now the FCA). Before this, Ward’s company was in the Inter-Alliance network in Cyprus. Coincidentally, the “sister” firm Continental Wealth Management (CWM) was also a member of the Inter-Alliance network. PPS and CWM worked together in close collaboration. CWM often did the cold calling and warm up act for Ward’s various pension scams – including the New Zealand Evergreen liberation scam.
An agency agreement was in place between Ward’s firm PPS and Sam Instone’s firm AES. But the agreement specifically excluded pension transfers. Which was pretty odd, bearing in mind pension transfers were PPS’ main activity. This resulted in Ward’s firm giving victims the false impression that the pension advice he provided was regulated. Which, of course, it wasn’t. The exclusion in the agency agreement between PPS and AES was, naturally, hidden from clients and victims.
Complaints directed at Ward about the various pension scams he had been operating over the years were always firmly rebutted. Ward always claimed that his own activities were the responsibility of AES as the regulated party – and that it was up to Instone to decide what PPS could and couldn’t do.
Kirsten Hastings from International Adviser has published some excerpts from the FCA’s questionnaire about Ark, PPS and AES:
A questionnaire has been sent by the FCA to customers of AES Financial Services (which also traded as International Pension Transfer Specialists (IPTS), Premier Pension Solutions (PPS) and Premier Pension Transfers (PPT).
These clients invested or transferred pensions into schemes managed by Ark Business Consulting and/or the Ark pension schemes.
The questionnaire was sent to consumers to gather more information about their dealings with these firms.
They have until 17 October to respond.
Director of AES Sam Instone told IA: “We are absolutely certain AES Financial Services Ltd has never provided any advice at all in relation to Ark schemes, so it seems like a strange questionnaire.”
Sam Instone seems to have forgotten that AES Spain was run by rogue “adviser” Paul Clarke for some years – after leaving unlicensed firm CWM in 2010. Clarke advised several victims to transfer into Ark. And good old Sam himself advised his own Dad to transfer into Ark. I guess three destroyed pensions – with accompanying tax penalties – can be easy to forget?
Kirsten Hastings goes on to talk about the history of Stephen Ward’s Ark scam:
TPR took action following concerns that the Ark schemes were being used for pension liberation.
According to Dalriada, such schemes generally have high charges and invest money in risky and esoteric vehicles.
They also put members at risk of having to pay large sums of tax.
The latest Dalriada update to members states it is “not able to place a value on any members’ benefits at the time and are therefore unable to make payments to members”.
Kirsten also mentions some further points in the FCA questionnaire:
Kirsten Hastings editor at International Adviser
Did the client (Ark victim) approach the firm or vice versa?
Where was the client based when these services were provided?
Would clients be willing to sign a witness statement?
What regulatory protections was the client told there were?
All Ark victims would certainly be more than happy to sign a witness statement to evidence what Stephen Ward, PPS and AES did, wrote, promised, assured and persuaded.
The regulatory protection, of course, for anyone advised by Stephen Ward’s Premier Pension Solutions (which was most of them) in the Ark scam, was Sam Instone’s AES Financial Services – according to all the documentation.
Ward promoted the Ark £27 million scam during 2010 and 2011 – cases being documented on PPS headed paper announcing that the firm was a “Partner” of AES and regulated through AES. Ward would have earned at least £1 million through the Ark scam – all of which would have been paid through AES.
When Ark went tits up, Ward launched his next pension liberation scam: Evergreen Retirement Benefits QROPS in New Zealand – with his accompanying 50% Marazion “loans”. Again, all advice was given on PPS headed paper announcing that the firm was an AES partner and regulated through AES. This meant another 300 victims lost more than £10 million worth of pensions. It also meant that PPS and AES between them earned at least £1 million from the scam (10% of transfer values). These fees were paid direct to AES.
When Evergreen collapsed (as all PPS pension scams eventually did) in 2012, Ward set up the Capita Oak scam. Another 300 people lost over £10 million – all invested in Store First store pods. Again, all pension transfers were done by Ward. Alongside Capita Oak, Ward carried out all the transfers for Henley (another 250 victims losing £8 million in Store First) and Westminster (another 79 victims losing £3.3 million in other toxic, high-commission investments). All these schemes are currently under investigation by the Serious Fraud Office.
Throughout this era – during which all business done by PPS went through AES – Ward ran multiple, multi-£million pension scams – mostly involving liberation fraud:
Bollington Wood
Capita Oak
Dorrixo Alliance
Endeavour QROPS
Evergreen QROPS
Feldspar
Halkin
Hammerley
Headforte
Henley Retirement Benefits
London Quantum
Southlands
Randwick
Randwick Estates
Southern Star QROPS
Superlife QROPS
The above list comprises QROPS which were used abusively, and bogus occupational schemes.
All these PPS scams resulted in many hundreds more victims losing millions of pounds’ worth of pensions. Many of these unfortunate people were also persuaded by Ward to liberate their pensions, and so they would have faced crippling tax penalties as well.
Ward’s final triumph in his long-running pension scam campaign was London Quantum. He proudly announced this scheme saying that “Ark is history” and that he was now going straight. Still trading as an AES partner and agent, Ward conned 100 victims into the London Quantum scheme. This was invested in the usual high-risk, high-commission and entirely inappropriate assets (including Dolphin Trust loans and car parking spaces at Park First Glasgow). London Quantum ended up being classified by Dalriada Trustees as being “probably worthless”.
In the Ark Pensions scam, it is clear why so many victims thought PPS was a properly-regulated firm – AS AN AGENT AND “PARTNER” OF AES:
“Premier Pension Solutions SL …..is an authorised agent of AES Financial Services Ltd authorised to conduct investment and insurance business. AN AES INTERNATIONAL PARTNER.“
In the subsequent £100 million Continental Wealth Management pension and investment scam, Ward continued to “advise” hundreds of victims to transfer their precious pensions into the hands of known scammers – in the full knowledge that their pensions would be invested in high-risk, high-commission rubbish funds and structured notes:
But Stephen Ward was a bit more than just an “agent” and “partner” of AES. He was also an integral part of the AES management team – and boasted that he was Director of International Pensions. When all the pension scams finally collapsed, leaving thousands destitute and desperate – as well as hounded by HMRC – Ward and Instone set up IPTS: International Pension Transfer Specialists. This new venture was run from Ward’s office in Moraira – although they tried to hide this by using a PO Box at nearby LettersRUs. And so the misery continued…..
Stephen Ward in the front row of the AES team of “experienced experts”.
April 2019 sees the battle between Store First and the Insolvency Service. On April 15th, the High Court proceedings will kick off. As a result, the Store First v Insolvency Service will determine how many people will lose their pensions permanently. Two sets of very expensive lawyers – DWF and Eversheds Sutherland – will battle it out to see if Store First can continue trading. In the end, if the Insolvency Service wins the war, then both law firms and an insolvency practitioner will get rich.
As a result of the Insolvency Service winning, 1,200 pension scam victims will probably lose the majority of their investments in Store First. In most insolvencies, there is little left after the various snouts in the insolvency trough have had their fill. Investors will be lucky to get 10p in the pound. If there’s an “R” in the month. And if it is snowing. And if Brexit has a “happy ever after” ending.
The Insolvency Service says it is “in the public interest” to wind up Store First. But are they right? Isn’t winding up the company going to do even more unnecessary damage?
One very important issue is that the Insolvency Service’s witness statement dated 27.5.2015 (by Leonard Fenton) is so full of inaccuracies, misunderstandings, incomplete facts and an obvious failure to understand how the scam worked – as to be utterly laughable. The Insolvency Service and the High Court will rely heavily on this witness statement – and yet it has so many holes and errors that it is misleading, incomplete and meaningless. I asked the Insolvency Service questions about the incorrect and incomplete statements and made numerous comments on the failings contained within the statement. But the Insolvency Service did not even have the courtesy to reply or even acknowledge my contribution. In my view, this is arrogance and incompetence in the extreme.
This impending legal battle (which will cost the taxpayer £millions) is riddled with many more questions than answers. Here are a couple of my questions:
QUESTIONS RE STORE FIRST V INSOLVENCY SERVICE BATTLE
Why did HMRC and tPR register Capita Oak and Henley Retirement Benefits Scheme as pension schemes in the first place?
How many of the many scammers behind Capita Oak and Henley have been prosecuted?
The reason for my questions is that both HMRC and tPR were negligent in registering the two occupational pension schemes. This was because the schemes were obvious scams from the outset. They both had non-existent sponsoring employers which had never traded or employed anybody. And they weren’t even in the UK.
HMRC was blind, stupid and lazy at the start – when these two schemes were registered by known scammers. But several years later, HMRC woke up pretty smartly and sent out tax demands for the “loans” the victims received. The Store First v Insolvency Service Battle is probably doomed to ignore HMRC’s negligence in causing this disaster in the first place.
James Hay and Suffolk Life had been facilitating the Elysian Fuels investment scam at around the same time. And this was with the considerable “help” of serial scammer Stephen Ward. So, this was a prime time for scams and scammers. However, both HMRC and tPR failed the public back then and have continued to do so ever since.
In 2015, the Insolvency Service identified and interviewed most of the scammers behind the Store First pension scam. In their witness statement dated 27th May 2015, Insolvency Service Investigator Leonard Fenton cited statements and evidence from all the key players.
KEY PLAYERS IN THE STORE FIRST PENSION SCAM:
Ben Fox
Stuart Chapman-Clarke
Michael Talbot
Sarah Duffell
Bill Perkins
XXXX XXXX
Alan Fowler
Jason Holmes
Karl Dunlop
Christopher Payne
Keith Ryder
Craig Mason
Patrick McCreesh (of Nunn McCreesh – along with Phillip Nunn)
Tom Biggar
Paul Cooper (Metis Law Solicitors)
That is fifteen scammers who have never been prosecuted. They have not only never been brought to justice, but many of them went on to operate further scams and ruin thousands more lives – destroying more £ millions of hard-earned pension funds.
And what of Toby Whittaker’s Store First? There is no question that store pods are not suitable investments for pension fund investments. Car parking spaces are unsuitable for pensions as well. There are, in fact, a long list of inappropriate investments for pensions – including anything high-risk, illiquid and expensive or commission-laden.
All the above are routinely used and abused by pension scammers as “investments” for some dodgy scheme. Invariably, the above investments come with pension liberation fraud and/or huge introduction commissions and hidden charges. However, it is rarely the fault of the artist, wine maker, start-up entrepreneur, truffle farmer or property developer that the scammers profit so handsomely from abusing their products.
Store First v Insolvency Service Battle
I hope Store First defeats the Insolvency Service in the forthcoming battle in the High Court this month. And I hope that the public and British government will finally get to see what embarrassingly inept, corrupt, lazy regulators and government agencies we have. I will publish the Insolvency Service’s witness statement separately for anyone who wants to read the Full Monty.
Let us not forget that the solicitors acting for the Insolvency Service – DWF LLP – also act for serial scammer Stephen Ward. It was Ward who was responsible for the pension transfers which subsequently invested in Store First. Had it not been for him, 1,200 victims’ pensions totaling £120 million wouldn’t now be at risk. But, somehow, DWF LLP doesn’t think that is a conflict of interest?!?
Let us be clear: if the Insolvency Service wins the court case, the investors will get nothing. This will mean that, yet again, the victims will get punished. If Store First wins, the investors will get at the very least half their money back. If they are patient, they may even get it all back.
In the run up to the High Court proceedings to hear the Insolvency Service’s petition to wind up Store First, here is some background. This is an abridged version of the Insolvency Service’s witness statement regarding the Store First pension investment scam. It involved two bogus occupational pension schemes set up and administered by Stephen Ward of Premier Pension Solutions: Capita Oak and Henley Retirement Benefit Scheme. Ward also administered the transfers from the ceding schemes. In addition to Capita Oak and Henley, there were hundreds of transfers from SIPPS such as Berkeley Burke and Carey Pensions.
One very important issue is that the below Insolvency Service’s witness statement dated 27.5.2015 (by Leonard Fenton) is so full of inaccuracies, misunderstandings, incomplete facts and an obvious failure to understand how the scam worked – as to be utterly laughable. The Insolvency Service and the High Court will rely heavily on this witness statement – and yet it has so many holes and errors that it is misleading, incomplete and meaningless. I asked the Insolvency Service questions about the incorrect and incomplete statements and made numerous comments on the failings contained within the statement. But the Insolvency Service did not even have the courtesy to reply or even acknowledge my communication. In my view, this is arrogance and incompetence in the extreme.
Let us hope that justice will prevail, and the appalling failings of the Insolvency Service will be publicly laid bare. My comments and questions are in RED CAPS.
Petitioner: Leonard Fenton – Date: 27.5.2015
High Court of Justice, Chancery Division, Manchester District Registry
Transeuro Worldwide Holdings Ltd and Imperial Trustee Services Ltd in the matter of the Insolvency Act 1986
WITNESS STATEMENT
(SUMMARIZED TO CONCENTRATE ON CAPITA OAK AND WITH COMMENTS/QUESTIONS IN RED BY AB):
The scheme was offered to members of the public as an opportunity to transfer their pension funds into a new pension vehicle, CAPITA OAK, of which IMPERIAL was appointed as trustee and administrator. Members of the public have been misled into transferring their pension funds into the occupational scheme on the basis that they would receive a guaranteed return for a fixed period of time and, if eligible, be entitled to immediately access funds and receive an inducement payment of 5% of the transferred fund which would be treated as a non-repayable loan. There has been no transparency as to the investment or the administration of the occupational pension scheme, fees and charges have been deducted of which members were not aware and for which there has been no apparent benefit and members’ funds have not received the guaranteed return. READING YOUR WITNESS STATEMENT WILL FILL ANY VICTIM OR PERSON INVOLVED IN THE RESCUE OF THE ARK SCHEMES WITH REVULSION SINCE CAPITA OAK IS MERELY A RE-RUN OF THE ARK DISASTER – WITH MANY OF THE SAME PERPETRATORS BEHIND ARK HAVING PLAYED PIVOTAL ROLES IN CAPITA OAK. THE POINT MUST BE MADE THAT WHOEVER THE CAPITA OAK “SALES ENTITIES” WERE, IT WAS INCUMBENT UPON THE TRUSTEE I.E. IMPERIAL TRUSTEE SERVICES LTD TO ENSURE THAT THE SCHEME WAS OPERATED DILIGENTLY IN ACCORDANCE WITH HMRC AND TPR REGULATIONS. THIS INCLUDED THE TRUST DEED BEING MADE PROPERLY; THE SPONSORING EMPLOYER BEING A PROPER COMPANY WITH DUE DILIGENCE ON THE ACCOUNTS AND DIRECTORS; A STATEMENT OF INVESTMENT PRINCIPLES THAT INCLUDED DUE OBSERVANCE OF LIQUIDITY AND DIVERSITY; THE TRUSTEE (AND ANY DIRECTORS, DE FACTO DIRECTORS OR OFFICERS OF IMPERIAL) MEETING FIT-AND-PROPER REQUIREMENTS; SCHEME AND MEMBER ACCOUNTS; PROPER REPORTING TO MEMBERS; DUE DILIGENCE ON ANY INVESTMENTS; STRICT AVOIDANCE OF UNAUTHORISED PAYMENTS; PROPER SUPERVISION OF ANY PROMOTION OR SALES ACTIVITIES OR BROCHURES; TRANSPARENCY REGARDING FEES.
The sales entities were JACKSON FRANCIS, SANDERSON CLARKE and BARNCROFT ASSOCIATES. JACKSON FRANCIS and SANDERSON CLARKE were incorporated on 6.9.11 and 10.4.12 respectively, with STUART CHAPMAN-CLARKE being recorded as the sole registered director of both companies. JACKSON FRANCIS and SANDERSON CLARKE are not the subject of petitions by the Secretary of State and both companies are in Creditors Voluntary Liquidation.
I sent out a total of 753 questionnaires to members of the public who “invested” their monies in CAPITA OAK and Henley and of those some 289 were returned completed. From consideration of those questionnaires returned, it is noted that members of the public were initially cold called by JACKSON FRANCIS/SANDERSON CLARKE and other introducers in an attempt to persuade the potential client to make an appointment for a representative of JACKSON FRANCIS to visit them at home. During that visit the members of the public were offered a transfer of their pension into CAPITA OAK which invested only in Store First storage pods. YOU HAVE NOT MENTIONED JP STERLING WHO WERE INVOLVED IN PROMOTING CAPITA OAK TO MANY VICTIMS. IT HAS NEVER BEEN DISCOVERED WHO JP STERLING ACTUALLY WAS.
JACKSON FRANCIS and SANDERSON CLARKE informed prospective clients that an 8% return would be guaranteed for the first two years, with subsequent rates predicted to be 10% or more.
Investors of CAPITA OAK were also informed they could receive an inducement payment of 5% of the transferred fund value. This was treated as a-non repayable loan from the company called Thurlstone, a company purportedly registered in Gibraltar, but I have been unable to confirm the existence of a company with this name.
From the questionnaire responses I became aware that employees of SANDERSON CLARKE had been contacting members of the public stating they were calling on behalf of SANDERSON CLARKE and BARNCROFT ASSOCIATES in an attempt to persuade members of the public to transfer their pension into CAPITA OAK. SANDERSON CLARKE and BARNCROFT ASSOCIATES were dissolved on 7.1.14 and 26.3.13 respectively and the directors were Ben Fox and STUART CHAPMAN-CLARKE respectively.
An analysis of SANDERSON CLARKE’s bank account with Barclays shows that between 21.6.12 and 29.5.13, SANDERSON CLARKE received the following funds:
£3,390,275 from TRANSEURO
£501,000 from ADVANTAGE ACCOUNTING on behalf of TRANSEURO
£50,000 from Store First
£51,596 in deposits
These funds were used to meet the operating costs of SANDERSON CLARKE and subsequently JACKSON FRANCIS. SANDERSON CLARKE and JACKSON FRANCIS were almost entirely financed by TRANSEURO which operated as the facilitator of the Scheme, funding SANDERSON CLARKE and JACKSON FRANCIS almost entirely and providing the sales leads.
On 17.6.14, MSB Solicitors, on behalf of STUART CHAPMAN-CLARKE informed me that JACKSON FRANCIS and SANDERSON CLARKE had ceased to trade on 22.5.14 (ten days after the commencement of the investigation).
While I have been frustrated in my attempts to obtain information from TRANSEURO or those who are in control of the company, I note that:
TOBY WHITTAKER, MD of Store First, advised me that he had been approached by MICHAEL TALBOT and STUART CHAPMAN-CLARKE acting for TRANSEURO to purchase storage on behalf of their own “super” fund, CAPITA OAK. The conditions of the agreement was that payment of the two years’ 8% guaranteed return had to be paid up front to TRANSEURO plus rent earned on the store pods. TOBY WHITTAKER confirmed that the 8% guaranteed return due on the funds invested via CAPITA OAK was paid to TRANSEURO. In total TRANSEURO has received 46% of the total sales made to the CAPITA OAK scheme by Store First. There is no evidence that prospective members of CAPITA OAK were told of the commission payment or that TRANSEURO was funding the companies which had cold called the member in order to persuade them to transfer their pension fund. IT IS CLEAR THAT TALBOT, CHAPMAN-CLARK AND XXXX WERE ALL 100% AWARE THAT THE 8% “GUARANTEED RENTAL” WAS ALREADY SPOKEN FOR UNDER THE TERMS OF THE AGREEMENTS ENTERED IN TO BETWEEN STORE FIRST AND TRANSEURO. AND, FURTHER, WHY HAVE TALBOT, CHAPMAN-CLARKE AND XXXX NOT BEEN PROSECUTED YET – SINCE THIS WAS CLEAR FRAUD?
TRANSEURO entered into a number of marketing and sales agreements with Store First. TRANSEURO was entitled to a commission of either 30% or 46% on any sales that it introduced to Store First. The aggregate value of business transacted by Whittaker, Store First and TRANSEURO, as at 25.2.14, was £97,166,914. From this TRANSEURO received commissions in excess of £33m. AN EXPLANATION IS REQUIRED AS TO HOW AND WHY THE DISTINCTION WAS MADE BETWEEN 30% AND 46% COMMISSION AND UPON WHAT BASIS IT WAS DECIDED THAT A PURCHASE WOULD BE SUBJECT TO A SUB-LEASE OR NOT AS THIS APPEARS TO HAVE DETERMINED THE COMMISSION LEVEL. FURTHER EXPLANATION IS REQUIRED AS TO WHY THIS WAS NOT COMMUNICATED TO IMPERIAL TRUSTEES OR TO METIS LAW SOLICITORS WHEN CONTRACTS FOR PURCHASE WERE IN PROGRESS.
According to Bermans LLP acting on instructions from TRANSEURO and Octopus International Business Services, who provided nominee director services to TRANSEURO, TRANSEURO is owned by JJT Associates International Foundation a Panamanian registered company. According to Bermans, the “protector” of JJT is stated to be Stephen Michael Talbot.
In accordance with the pension scheme documentation dated 23.7.12, IMPERIAL acts as trustee and administrator of CAPITA OAK and has received £10.8m of transferred pensions into the bank account that was held in its name at Barclays. IMPERIAL subsequently transferred £10.1m to Metis Law, who, on instructions, facilitated the purchase of £9.8m of storage pods from Store First. These pods are held by IMPERIAL as the trustee of CAPITA OAK. I established that the 5% inducement payments to members who transferred to CAPITA OAK were made via the client account of ADVANTAGE ACCOUNTING into which Store First transferred £1.8m commission on behalf of TRANSEURO.
While IMPERIAL was trustee and administrator of CAPITA OAK, IMPERIAL entered into a services agreement with TKE for the provision of administration services. IMPERIAL deducted an administration fee of 5% from any pension fund transfers and provided these monies to TKE. Sarah Duffell is the sole director of TKE. She told me her duties included dealing with administration and answering the phone. She told me she worked closely with Bill Perkins who calculated the payments that were due out of TKE. Duffell told me she just did what she was told by Perkins who agreed her wages.
Of the 5% admin fee received by TKE, 2% was transferred to NATIONWIDE BENEFIT CONSULTANTS of which XXXX XXXX is sole director. The remaining 3% was used to pay Alan Fowler, Bill Perkins and Jason Holmes. IT NEEDS TO BE MADE CLEAR WHAT ROLE HOLMES PLAYED IN THIS.
In total, fees of £541,776 were transferred from IMPERIAL to TKE which were utilized to make payments as follows:
Paid to Metis Law on behalf of Hawkshead Properties in lieu of fees due to NATIONWIDE BENEFIT CONSULTANTS (XXXX XXXX) £100,873
Paid to Alan Fowler £86,632
Paid to WJP Admin and Copeland South for Bill Perkins £83,485
Paid to KE Media Services Ltd for Jason Holmes £73,811
No fee payments were made by TKE direct to NATIONWIDE BENEFIT CONSULTANTS but in addition to the payment made to Metis Law on behalf of Hawkshead Properties a payment of £100,558 was made from funds held by Metis Law to THURLSTONE on the instruction of Karl Dunlop who told me that XXXX XXXX was the person behind Thurlstone CAN YOU PLEASE CONFIRM THAT YOU HAVE SEEN INVOICES FOR ALL THE ABOVE PAYMENTS?
On 12.5.14 I was authorised pursuant to Section 447 and S463A of the Companies Act 1985 in respect of TRANSEURO. TRANSEURO provided the funding to the sales operation of the scheme and received funds by way of a sales commission from Store First. In total TRANSEURO has received in excess of £30m from Store First. CAN YOU PLEASE EXPLAIN HOW, WHEN AND WHY YOU WERE AUTHORISED IN RESPECT OF IMPERIAL? ONE OF THE CAPITA OAK MEMBERS HAD BEEN REPORTING THE CAPITA OAK SCAM TO TPR FOR MORE THAN A YEAR AND ALSO I HAD HANDED EVIDENCE OF CAPITA OAK BEING A PENSION LIBERATION SCAM TO HMRC IN JUNE 2014, BUT NO ACTION HAD BEEN TAKEN BY EITHER TPR OR HMRC.
On 9.10.14 I was authorised in respect of IMPERIAL, trustee of CAPITA OAK. AS ABOVE.
On 28.1.15 I was authorised in respect of TKE Admin which purportedly provided administration services to IMPERIAL. AS ABOVE.
TRANSEURO was incorporated in Gibraltar on 19.4.10. BY WHOM WAS TRANSEURO REGISTERED? THERE MUST BE A RECORD OF THIS AT THE GIBRALTAR COMPANIES HOUSE SURELY?
According to the annual return made up to 19.4.13, the issued share capital of TRANSEURO is £12 comprising 1 ordinary share of £1 held by Toc Nominees Ltd in Nevis, West Indies.
According to the Registrar of Companies, Gibraltar, the sole director of TRANSEURO on incorporation was Octopus International Business Services Ltd (Octopus Gibraltar who resigned on 20.4.10 and was replaced by Tosca Nominees of the Nevis address). SOMEBODY HAS OBVIOUSLY GONE TO A LOT OF TROUBLE TO OBSCURE THE BENEFICIAL OWNER/DIRECTOR OF TRANSEURO. THIS SMELLS OF TAX EVASION AND MONEY LAUNDERING. WHAT ACTION HAS BEEN TAKEN TO REPORT THIS TO THE SFO?
No trading address in the UK has been disclosed for TRANSEURO. However, I have been informed by Toby Whittaker, MD of Group First, Store First and Business First, that TRANSEURO has been based at B1 Business Centre, 25 Goodlass Road, Liverpool L24 9HJ.
On 15.10.14 TRANSEURO applied to Companies House Gibraltar to be struck off the Company Register.
On 19.5.14 I served the S447 authority relating to TRANSEURO on Stephen Michael Talbot at Apt 518 at the Quebec address.
On 18.6.14 I served the S447 authority relating to TRANSEURO on Keith Ryder at his home address of 14 Norton Vale, Thornton Cleveleys, Lancashire FY5 5QB.
I served the authorities relating to Sycamore and TRANSEURO on Deborah Smith of D. Smith Associates at 14 Yellow House Lane, Southport PR8 1ER.
According to the Registrar of Companies, the directors of JACKSON FRANCIS have been Ben Fox and Stuart Chapman-Clark. The registered office of JACKSON FRANCIS was Apt 518 Quebec Building, Bury Street, Salford, Greater Manchester M3 7DU (the Quebec address) until 6.9.14 when it was changed to Station House, Midland Drive, Sutton Coldfield, W. Midlands B72 1TU.
On 11.9.14 Gerald Irwin was appointed liquidator. The statement of affairs of JACKSON FRANCIS as at 11.9.14 shows JACKSON FRANCIS to have no assets and liabilities of £6,321.
ADVANTAGE ACCOUNTING was incorporated on 16.6.2008 with share capital of 1,000 ordinary shares of £1 each and the issued shares are one ordinary share, one ordinary A share and one ordinary B share issued to the subscriber, Online Nominees Ltd., Carpenter Court, Maple Road, Bramhall, Stockport SK7 2DH
According to the Registrar of Companies, the directors of ADVANTAGE ACCOUNTING since incorporation have been Keith John Ryder and Helen Mary Ryder. ADVANTAGE ACCOUNTING was struck off the Company Register and dissolved on 28.9.10. On the application of a creditor who had been a client of ADVANTAGE ACCOUNTING who had a claim for £580,400 plus interest for funds misappropriated from ADVANTAGE ACCOUNTING’s client accounts, ADVANTAGE ACCOUNTING was subsequently restored to the Company Register and wound up on 3.12.13.
Imperial was incorporated on 6.7.12 (8133190) with issued share capital of £1 which has been issued to Roger Chant. THE ORIGINAL DIRECTOR AND SOLE SHAREHOLDER WAS CHRISTOPHER PAYNE. HAS HE BEEN QUESTIONED AS TO WHO INSTRUCTED HIM TO SET IMPERIAL UP AND WHY? IT IS OBVIOUS FROM THE HISTORY OF THE CLASS ACTION’S INVESTIGATIONS AND FROM YOUR WITNESS STATEMENT THAT HE WAS MERELY A “PUPPET” AND THAT PERKINS AND FOWLER WERE THE DE FACTO DIRECTORS AS WELL AS XXXX. HOWEVER, EVIDENCE SUGGESTS THERE WAS A DISPUTE BETWEEN XXXX AND PERKINS OVER FEES AND OTHER ARRANGEMENTS.
The directors of Imperial have been as follows:
Christopher Payne 6.7.12 to 15.10.12
Christopher Payne 1.10.14 to 24.10.14
Karen Burton 15.10.12 to 16.11.12
Karl Dunlop 16.11.12 to 1.2.13
Maria Orolfo 18.10.13 to 25.8.14
Angela Brooks 1.10.14 to 13.10.14
Roger Chant 24.10.14 to present
Although termination of Karl Dunlop’s appointment is recorded as 1.2.13, notice of the termination of his appointment was not filed at Companies House until 10.6.13 and he appears to have continued to act as director until July 2013. XXXX XXXX appears to have acted as a de facto director of Imperial which does not have a company secretary. XXXX MAY HAVE ACTED AS DE FACTO DIRECTOR OF IMPERIAL, BUT WHY HAVE YOU NOT MENTIONED THAT BOTH PERKINS AND FOWLER WERE ALSO CLEARLY DE FACTO DIRECTORS AND THAT NONE OF THE OTHERS MENTIONED WERE MORE THAN “PUPPETS” AND TOOK NO ACTIONS IN RELATION TO IMPERIAL WITHOUT SPECIFIC INSTRUCTIONS AND PERMISSION FROM PERKINS AND FOWLER? IN FACT, MARIA OROLFO WAS APPOINTED BY XXXX BUT RESIGNED WHEN SHE REALISED SHE WAS A NOMINEE DIRECTOR OF A PENSION SCAM. OROLFO WAS ALSO APPOINTED AT THE SAME TIME TO THAMES TRUSTEES (WESTMINSTER SCAM) AND HIGHGATE TRUSTEES (REGENT SCAM). SHE RESIGNED FROM ALL THREE IN OR AROUND AUGUST 2014 AND I APPOINTED MYSELF AS DIRECTOR OF ALL THREE IN ORDER TO TRY TO PROTECT THE VICTIMS (MEMBERS OF CAPITA OAK, WESTMINSTER AND REGENT PENSION SCHEMES) AS COMPANIES HOUSE WAS ON THE POINT OF STRIKING ALL THREE COMPANIES OFF.
On 15.5.14, when I exercised the JACKSON FRANCIS authority I was informed that Stuart Chapman-Clark was not at the office so I asked to speak to whoever was in charge. Eventually, a man attended reception who declined to provide his name or position within JACKSON FRANCIS and he would only take from me a letter addressed to Stuart Chapman-Clark. I have subsequently identified that individual from photographs as being Michael Talbot. The fact that he was on the premises on the day of my visit and was the person who came to speak to me in Chapman-Clark’s absence would appear to be consistent with Melyssa Green’s description of him as a “big boss” and her statement that he shared an office with Chapman-Clark.
Chapman-Clark told me that he had instigated the Store First product and that he had always had a good relationship with Toby Whittaker, the MD of Store First. He said that Sycamore received the loan when money had been tight and that he believed that the loan had been repaid, although I have been unable to identify any loan repayments and no documentation has been produced to verify this loan.
Toby Whittaker, MD of Group First and Store First, told me that he was approached by Mike Talbot and Chapman-Clark acting for TRANSEURO to purchase storage on behalf of their own “super” fund (CAPITA OAK and Henley) but with conditions attached including the payment of the two years 8% guaranteed return upfront to TRANSEURO plus rent earned on the store pods. Toby Whittaker confirmed that the 8% guaranteed return due on the funds invested via CAPITA OAK was paid to TRANSEURO and the 8% guaranteed return due on the funds invested via Henley was paid to a Delaware, USA registered company called Graylaw International.
TRANSEURO is registered in Gibraltar. The sole director of TRANSEURO on incorporation was Octopus International Business Services (Octopus Gibraltar who resigned on 20.4.2010 and was replaced by Tosca Nominees Ltd of the Nevis address. The joint secretaries are Toc Nominees and R.E. Services of 13/1 Line Wall Road, Gibraltar, both of which were appointed on 20.4.14.
According to enquiries made with Octopus on 13.5.14, I was initially informed by Sharron Smith, CEO of Octopus Gibraltar, that whilst the director of TRANSEURO was a Nevis registered company, Tosca Nominees, their client was Stephen Michael Talbot of Quebec Buildings, Bury St, Salford M3 7DU, who gave instructions to Toc Nominees and Tosca Nominees in relation to TRANSEURO and who was introduced to them by Keith Ryder. In spite of my concerted attempts, Mike Talbot has declined to be interviewed in relation to TRANSEURO.
Octopus Gibraltar subsequently provided their Know Your Client information which showed that a Panamanian company JJT Associates International Foundation was the beneficial owner of TRANSEURO from 18.7.11 which appears to be the date on which JJT was incorporated and that their representative was Mr. Ryder.
In an email dated 9.6.14, Ms. Smith of Octopus Gibraltar indicated, contrary to the information supplied on 13.5.14, that it was Mr. Ryder who was their client and that Mr. Talbot only had rights to speak to them regarding TRANSEURO in the absence of Keith Ryder.
Notwithstanding what I was told by Octopus, I note an Owners Declaration document signed by Keith Ryder confirming that instructions to them would be in writing and that the same document empowered Octopus to contact the founder/protector of JJT in the event of a breakdown in communications with Ryder and that the protector of JJT is said to be Talbot. Octopus also provided an Owners Indemnity signed by Ryder as the “intermediary” and in which he is identified as the representative of the owners of JJT. Further confirmation of Ryder’s role is contained in the Bermans correspondence with the liquidator of ADVANTAGE ACCOUNTING in which they state “our clients were introduced to Keith Ryder of Advantage in or around July 2011…Mr. Ryder was engaged to incorporate Transeuro and JJT” and also “Mr. Ryder and Advantage acted, effectively, as Transeuro’s accountant”.
Although Sycamore and JACKSON FRANCIS have been mainly financed by TRANSEURO, Chapman-Clark initially declined to provide me with details of the persons responsible for the management of TRANSEURO without, he said, speaking to the people involved and seeking advice. He eventually provided the name of a Marthinus Joubert with a contact email of mjj@transeuroworldwideholdings.com and the names of a Felix and Fiona whose surnames he could not remember. When I asked where Mr. Joubert was from, Mr. Chapman-Clark said that he was from “everywhere” but he had met him in Malaga and in South Africa. When I subsequently asked him on 7.8.14 about flights paid for by Sycamore for Chapman-Clark, he told me that he sometimes travelled to Spain to meet with “the guys from TRANSEURO”. I received no response to an enquiry email sent on 26.8.14 to the email address provided for Mr. Joubert although I note that the same email address was subsequently used to send an email, purportedly from Mr. Joubert, to Metis Law on 9.12.14.
I have been provided with a number of marketing and sale agreements between TRANSEURO and Store First under which TRANSEURO was to act as Store First’s agent for which they would receive commission on all sales of store pods to the pension schemes.
Enquiries I have made with the liquidator of ADVANTAGE ACCOUNTING, Tony Murphy of Harrisons Business Recovery of London revealed that he has been advised by Bermans Solicitors acting for TRANSEURO that Store First transferred funds, being commissions due to TRANSEURO to an ADVANTAGE ACCOUNTING client deposit a/c at the request of TRANSEURO due to the Cypriot banking crisis. Bermans produced to Mr. Murphy a marketing and sale agreement between TRANSEURO and Store First dated 5.9.11 for a term of 12 months which showed that the rate of commission to be paid to TRANSEURO by Store First was 30%.
In response to enquiries I made with Store First concerning the non-payment of the 8% return guaranteed for two years to CAPITA OAK, Ruth Almond explained to me that there were different marketing and sale agreements depending on whether the store pods were sold either with or without a sub-lease which would be managed by Store First. In the event of the pods being sold with a sub-lease, the commission to be paid to TRANSEURO was to be 30% whilst if the store pod was sold without a sub-lease, the commission to be paid to TRANSEURO was 46%. Toby Whittaker produced to me a printout from Sage of Store First’s supplier activity summary dating from 23.9.11 to 29.9.14 which shows that Store First has paid in excess of £33m to TRANSEURO.
The liquidator of ADVANTAGE ACCOUNTING, Tony Murphy of Harrisons Business Recovery, revealed that he has been advised by Bermans Solicitors instructed by TRANSEURO that Store First transferred funds, being commissions due to TRANSEURO, to an ADVANTAGE ACCOUNTING client deposit a/c at the request of TRANSEURO due to the Cypriot banking crisis. Regarding ownership of these funds, Bermans explained the trading relationship between Store First and TRANSEURO and stated that TRANSEURO is “owned by JJT Associates International Foundation – the protector of which is Stephen Michael Talbot”.
TRANSEURO banked with FBME Bank of Nicosia, Cyprus and during the Cypriot banking crisis of 2013 it obtained a banking facility via a client deposit a/c of ADVANTAGE ACCOUNTING of which Mr. Ryder was director.
Extracts from that ADVANTAGE ACCOUNTING client deposit account 13664368 show a number of transactions which are related to the transfer of funds between Store First, TRANSEURO, Sycamore and CAPITA OAK as follows:
3.13 to 26.4.13 Store First transferred £1,822,127 and on 10.4.13 Store First transferred £6,270. According to the Bermans correspondence, TRANSEURO has a claim in the liquidation of ADVANTAGE ACCOUNTING for a sum of £677,427 representing the balance of these funds.
On 28.3.13 JJT transferred £2.5m to this account and on 2.4.13 an identical amount was transferred to Stirling Law Solicitors of Manchester.
Between 3.4.13 and 6.9.13, £501,000 was transferred to SANDERSON CLARKE on specific instruction from TRANSEURO.
Between 8.4.13 and 23.8 2013, £175,738 was paid to members of CAPITA OAK purportedly on behalf of Thurlstone as inducements to transfer their pension funds to CAPITA OAK and as such represent unauthorised payments from the pension scheme. I note that these payments were made during the hiatus period when Karl Dunlop was seeking to have his resignation filed at Companies House and yet, when I asked him about them on 17.12.14 he told me that he was not aware that ADVANTAGE ACCOUNTING’s bank account had been used to make payments on behalf of CAPITA OAK. THIS REINFORCES THE POINT THAT DUNLOP WAS MERELY A PUPPET AND HAD NEITHER DAY-TO-DAY AUTHORITY NOR RESPONSIBILITY. ALTHOUGH CLEARLY HE WAS PAID BY XXXX, HE DIDN’T APPEAR TO HAVE HAD ANY RECOGNITION OF HIS LEGAL RESPONSIBILITIES TOWARDS IMPERIAL FOR WHICH HE WAS ACCOUNTABLE.
A request was made on 15.10.14 by TOC Nominees who are named as the secretary of the company (Companies House Gibraltar) for the company to be struck off.
Documents and information received from four members of CAPITA OAK indicated they were initially contacted by Craig Mason or Patrick McCreesh of Nunn McCreesh of Its Your Pension Ltd and offered pension review services prior to them being referred to JACKSON FRANCIS or Sycamore for the transfer of their pension to CAPITA OAK.
On 3.3.15 I received an undated letter in which it was stated that Its Your Pension had not traded and was a dormant company and that Nunn McCreesh had traded as an insurance brokerage between 2009 and 2012 when they entered into a verbal arrangement with TRANSEURO where in return for providing pension leads to JACKSON FRANCIS they received a commission from TRANSEURO.
Nunn McCreesh provided JACKSON FRANCIS with 100-200 leads per month which were provided by email and/or telephone for which they received £899,829.86 from TRANSEURO during the period 26.3.12 to 14.5.14.
Chapman-Clark produced a spreadsheet containing details of 921 clients who had transferred pensions totaling at least £16.3m to SIPP providers.
The SIPP providers that Sycamore/JACKSON FRANCIS dealt with include Berkeley Burke, Rowanmoor Pensions, Carey Pensions, London & Colonial and Stadia Trustees. HAVE THESE FIRMS BEEN REPORTED TO THE FCA?
Andy Dibley of Archer Wealth Management produced a list of 118 clients referred by JACKSON FRANCIS who transferred into a SIPP invested in Store First HAS ARCHER WEALTH BEEN REPORTED TO THE FCA?
Alfie Morrison of Moneywise produced a list of 104 clients referred by JACKSON FRANCIS who transferred their pensions into a SIPP invested in Store First. 76 clients transferred to a Berkeley Burke SIPP and 28 clients to a Rowanmoor SIPP. HAS MONEYWISE BEEN REPORTED TO THE FCA?
Capita Oak Pension Scheme
Alan Fowler states he was approached by XXXX XXXX in March 2012 and requested by XXXX “to assist in establishing the Scheme”. Fowler informed me that RP Medplant, a company registered in Cyprus, established a pension scheme the membership of which was made available to persons other than employees and that it accommodated the requirements of XXXX. Fowler states he does not know the individuals responsible for the management and control of RP Medplant. Fowler produced a copy of the “governing document of the scheme” dated 23.7.12 between RP Medplant, the scheme sponsor, and Imperial who was appointed to be the administrator of the scheme. IT STRIKES ME FOWLER IS MAKING A POOR EFFORT TO COVER UP THE TRUTH. HOW DO YOU “ASSIST IN ESTABLISHING A SCHEME”? IT TAKES ONE PERSON TO REGISTER A SCHEME WITH HMRC AND TPR. NOT ONE PERSON TO OPERATE THE MOUSE AND AN ASSISTANT TO OPERATE THE KEYBOARD. HOW CAN RP MEDPLANT HAVE ESTABLISHED A PENSION SCHEME? FIRSTLY, RP MEDPLANT DOESN’T EXIST (ALTHOUGH THERE IS A COMPANY REGISTERED IN CYPRUS CALLED RP MED PLANT) AND SECONDLY IF FOWLER STATES HE DOES NOT KNOW THE INDIVIDUALS RESPONSIBLE FOR THE MANAGEMENT AND CONTROL OF RP MEDPLANT, HOW COULD ANY OFFICER OF THE COMPANY (EVEN IF IT HAD EXISTED) HAVE COMMUNICATED WITH FOWLER TO TELL HIM THAT THEY JUST HAPPENED TO HAVE SET UP A PENSION SCHEME? IS FOWLER SERIOUSLY EXPECTING YOU TO BELIEVE THAT JUST WHEN HE HAD BEEN ASKED TO “ASSIST” IN ESTABLISHING A PENSION SCHEME THAT SOME PERSON IN CYPRUS CALLED HIM OUT OF THE BLUE AND BY SHEER COINCIDENCE INFORMED HIM THEY HAD A SPARE PENSION SCHEME? BUT THEN NOT LEAVE A NAME.
ACCORDING TO THE CAPITA OAK TRUST DEED, RP MEDPLANT APPOINTED IMPERIAL AS THE TRUSTEE/ADMINISTRATOR. AND SOMEONE WHOSE SIGNATURE LOOKS LIKE IT MIGHT BE ALAN FOWLER SIGNED ON BEHALF OF RP MEDPLANT. CAN YOU CHECK THE SIGNATURE ON THE TRUST DEED PLEASE AND COMPARE IT TO ALAN FOWLER’S SIGNATURE? ALSO, SOMEONE WHOSE SIGNATURE LOOKS LIKE “KAREN BURTON” SIGNED ON BEHALF OF IMPERIAL. HOWEVER, IT IS NOTHING LIKE THE SIGNATURE ON VARIOUS COMMUNICATIONS I HAVE SEEN WHICH WERE SIGNED BY THE REAL KAREN BURTON (PRESUMABLY) BUT IS EERILY SIMILAR TO THE HANDWRITING OF ANTHONY SALIH OF PREMIER PENSION TRANSFERS OF 31 MEMORIAL ROAD, WORSLEY WHICH WAS THE ORIGINAL ADDRESS OF CAPITA OAK AND WHERE THE PENSION TRANSFERS WERE CARRIED OUT.
FURTHERMORE, RP MEDPLANT SET UP A SUBSEQUENT PENSION SCHEME CALLED WESTMINSTER, WHOSE TRUSTEE WAS THAMES AND TO WHICH IMPERIAL WAS APPOINTED AS ADMINISTRATOR. THIS SCHEME WAS ANOTHER ONE OF XXXX’S AND THE SAME “TEAM” CARRIED OUT THE ADMINISTRATION I.E. “ANTHONY, BILL, SARAH AND ALAN” (SALIH, PERKINS, DUFFELL AND FOWLER). THE TRANSFER RECORDS OF BOTH CAPITA OAK AND WESTMINSTER WERE KEPT IN THE SAME FORMAT AND COLOURS AND HAD THE SAME SPELLING AND GRAMMAR MISTAKES. ERGO, IT IS CLEAR BOTH SCHEMES WERE OPERATED BY THE SAME “TEAM” – ALTHOUGH THIS HAS BEEN EMPHATICALLY DENIED BY BRIAN DOWNS (ACCOUNTANT).
It is noted that the CAPITA OAK scheme documentation has been signed by unidentified individuals whose signatures have not been witnessed. Fowler states he has no knowledge of who signed the document on behalf of RP Medplant or Imperial and he states he did not sign the document in any capacity. AS ABOVE, PLEASE CHECK FOWLER’S SIGNATURE. IF FOWLER REALLY DID NOT SIGN THE DEED, WHY DID HE NOT CHECK THE DOCUMENT TO MAKE SURE IT DID NOT HAVE FORGED SIGNATURES? FOWLER WAS PAID £86K TO “ASSIST” IN SETTING UP CAPITA OAK AND HE IS A QUALIFIED, EXPERIENCED PENSIONS LAWYER, SO HE COULD HARDLY HAVE GOT THIS WRONG – COULD HE?
The scheme document appears as if it may have been signed on behalf of Imperial by “K Burton”, however she was not appointed until 15.10.12. Burton has not responded to my enquiries. Payne, who was the sole director of Imperial at the date of the scheme document, told me that he had not signed the scheme document and he guessed that the document had been signed by Burton on behalf of Imperial. Payne said he didn’t know who had signed the document on behalf of RP Medplant. SO PAYNE IS ASKING YOU TO BELIEVE THAT HE WAS SOLE SHAREHOLDER AND DIRECTOR OF IMPERIAL WHICH WAS APPOINTED AS TRUSTEE/ADMINISTRATOR TO A PENSION SCHEME BUT HE DID NOT CHECK THE DEED OR VERIFY WHO HAD SIGNED THE DOCUMENT ON BEHALF OF RP MEDPLANT? THIS IS STRETCHING CREDIBILITY BEYOND THE LIMIT.
Payne told me he is an accountant who supplies clients with incorporated companies and that he incorporated Imperial, of which he was at one time a director, at the request of Fowler who he described as a “one off client” and legal advisor to CAPITA OAK and who, Payne said, also requested the incorporation of TKE. IF FOWLER REQUESTED THE INCORPORATION OF BOTH IMPERIAL AND TKE, AND WAS “LEGAL ADVISOR” TO CAPITA OAK, THEN IT IS CLEAR FOWLER WAS RESPONSIBLE IN A “SHADOW” CAPACITY FROM THE VERY BEGINNING BUT FOR REASONS OF HIS OWN NEVER APPEARED AS A DIRECTOR FOR EITHER. HE OBVIOUSLY “PULLED THE STRINGS” OF PAYNE AND SUBSEQUENT DIRECTORS (ALONG WITH XXXX IN THE CASE OF DUNLOP) BUT OPERATED IN THE SHADOWS. FOWLER USED TO PRACTICE AS A PENSIONS LAWYER WITH THE FIRM STEVENS & BOLTON IN GUILDFORD SO HE KNEW ABOUT THE LEGAL REQUIREMENTS FOR A PENSION SCHEME, SO WHY DID HE NOT ENSURE THAT THE SCHEME WAS LEGITIMATELY SET UP AND RUN?
Payne informed me he resigned as director of Imperial on 15.10.12 in favour of Burton at the request of Fowler as, according to Payne, Burton had experience of acting as a trustee. Although Payne had resigned as director of Imperial he told me that he continued to act as Imperial’s accountant and signatory to Imperial’s bank account. He also retained the Companies House authentication (pin). Payne told me that he arranged for the 5% administration fees to be transferred from Imperial to TKE after the receipt of pension transfers and arranged the transfer of funds to Metis Law on the authorisation of Dunlop who was director of Imperial at the relevant time. IF PAYNE CONTINUED TO ACT AS IMPERIAL’S ACCOUNTANT AND SIGNATORY TO IMPERIAL’S BANK ACCOUNT, WHY DID HE NOT ENSURE THAT ALL TRANSACTIONS WERE COMPLIANT? HE KNEW FULL WELL THAT IMPERIAL WAS BEING USED TO RUN A PENSION SCHEME AND WAS HANDLING MILLIONS OF POUNDS’ WORTH OF MEMBERS’ FUNDS BUT DID NOTHING TO CHECK THAT THE SCHEME WAS BEING OPERATED IN A COMPLIANT AND LEGAL MANNER. THE ANSWER, UNDOUBTEDLY, IS THAT HE ONLY EVER ACTED ON THE INSTRUCTIONS OF FOWLER WHO WAS THE DE FACTO DIRECTOR OF IMPERIAL.
Payne was also director of TKE from incorporation until 1.4.14 when he was replaced by Sarah Duffell and he told me it was an oversight that she had not been appointed in his place much earlier as it was Duffell who was in control of TKE’s bank account. PAYNE CLAIMS TO BE AN ACCOUNTANT WHO SPECIALIZES IN COMPANY INCORPORATION. HOW CAN THIS POSSIBLY HAVE BEEN AN “OVERSIGHT”?
Burton has not responded to my enquiries, however I note she resigned on 16.11.12 on the same day Dunlop was appointed.
Dunlop was appointed director of Imperial on 16.11.12. He told me he was asked by XXXX to take on the role on a temporary basis and that he did not receive any payment from Imperial as he was just doing a favour for XXXX. From other documents I have seen it appears that Dunlop’s statement regarding payment was factually correct but, nonetheless, misleading. Specifically, I have been sent copies of emails by Perkins and while it is clear they have been extracted from a string of messages and while Perkins has ignored my request for copies of the entire conversation, I nevertheless note the contents of those messages. I AM CURIOUS AS TO WHY YOU HAVE NEVER ASKED ME FOR ANY EVIDENCE DURING YOUR INVESTIGATIONS, AS YOU KNEW I HAD BEEN INVESTIGATING CAPITA OAK AND IMPERIAL. HAD YOU ASKED ME, I WOULD HAVE BEEN ABLE TO PROVIDE YOU WITH COMPLETE EMAIL STRINGS, RATHER THAN CROPPED ONES PROVIDED BY PERKINS WHO WAS CLEARLY TRYING TO BE SELECTIVE ABOUT THE EVIDENCE HE GAVE YOU IN ORDER TO PROTECT HIMSELF AND FOWLER.
On 22.5.13 Dunlop sent an email to Perkins, principally in connection with his removal as a director of Imperial. He states: “James pays my fees directly himself from his own fees sent by yourselves. I now have remaining fees to collect from him. Can you deal with his fees immediately please so I can complete my tenure as director of Imperial”.
Later the same day, in a further email to Perkins, Dunlop stated: “it is approximately 4 weeks since I requested removal as director of Imperial, I charge £2k per month for my services”. As director of Imperial, Dunlop gave instructions to Perkins, Holmes, Duffell and Payne to transfer funds to Metis Law for the investment in store pods with Store First. I SUGGEST THIS IS PURE NONSENSE. DUNLOP WOULD NOT HAVE KNOWN WHAT TRANSFERS HAD BEEN RECEIVED INTO THE IMPERIAL BANK ACCOUNT WHICH WAS SET UP AND CONTROLLED BY PAYNE, SO WOULD NOT HAVE KNOWN HOW MUCH TO TRANSFER OR WHEN. HE MAY HAVE SIGNED A MANDATE FOR METIS LAW PURPOSES BUT THAT WOULD HAVE BEEN THE EXTENT OF HIS INVOLVEMENT.
Dunlop, upon appointment, authorised the transfer of funds to Metis Law for the purpose of purchasing store pods from Store First. DUNLOP MAY HAVE SIGNED SOMETHING AT SOME POINT, BUT TO BE HONEST I CAN’T SEE HOW HIS INVOLVEMENT IN THE FUND TRANSFER PROCESS WAS ANYTHING OTHER THAN A FRONT TO PROTECT PERKINS AND FOWLER AS THEY CLEARLY WISHED TO REMAIN “ANONYMOUS” IN THE PROCESS.
In total Imperial received some £10.8m of transferred pensions into its Barclays a/c and some £10.1m was transferred to Metis Law who facilitated the purchase of some £9.8m of store pods which are held by Imperial as the trustee of CAPITA OAK.
Dunlop told me that Bill Perkins and his organisation, including Jason Holmes and Sarah Duffell, controlled Imperial’s bank account and the administration of CAPITA OAK. When I asked how members of the public were introduced to CAPITA OAK, Dunlop said he didn’t know in detail other than that it was done via Chapman-Clark and Mike Talbot’s company, neither of whom he had ever met. THIS DEMONSTRATES THAT HE WAS NOTHING MORE THAN A PUPPET, ANSWERABLE TO XXXX/PERKINS/FOWLER.
Although Companies House records Dunlop resigning as director of Imperial on 1.2.13, notice of his termination of office was not filed until 10.6.13 and he appears to have continued to authorise payments to Metis Law up to 5.7.13. Dunlop said he had instructed Perkins to remove him as director of Imperial but he failed to file the form TM01 so he continued to authorise the transfers and provide instructions to Metis Law. I SUGGEST PERKINS DID THIS DELIBERATELY TO AVOID THE NECESSITY OF FINDING ANOTHER PUPPET DIRECTOR. HOW CAN DUNLOP CLAIM THAT HE DID NOT WANT TO CONTINUE TO ACT AS A DIRECTOR IF HE CONTINUED TO AUTHORISE TRANSFERS TO METIS LAW? IT JUST DOESN’T MAKE SENSE, UNLESS HIS “AUTHORISATION” WAS MERELY A SIGNATURE WHICH REMAINED ON A MANDATE.
Dunlop produced copies of extracts of emails dealing with the matter of his resignation and involving Dunlop, Perkins, Fowler and XXXX. From those which are dated between 23rd and 31st May 2013, it seems clear Dunlop was keen to have his resignation actioned but was unable to process this without input from others, specifically from those involved in the email exchanges, who, for reasons which are not clear to me, were delaying matters. Further in this regard, I note that, when I saw Dunlop on 17.12.14 he confirmed to me that he first asked Perkins to remove him as a director in a telephone call and that it took something like 8 weeks for Perkins to file the form. DUNLOP ONLY HAD TO DOWNLOAD A FORM FROM THE COMPANIES HOUSE WEBSITE AND RESIGN HIMSELF. HE DIDN’T NEED PERKINS OR ANYONE ELSE TO “ACTION” THIS – ALTHOUGH HE CLEARLY BELIEVED THAT HE DIDN’T HAVE THE AUTHORITY TO DO SO HIMSELF WITHOUT PERKINS’ “PERMISSION”. THIS FURTHER CONFIRMS THAT PERKINS (ALONG WITH FOWLER) WAS A DE FACTO DIRECTOR OF IMPERIAL.
Dunlop was succeeded as director by Maria Orolfo (who resides in Spain). XXXX told me that he “sourced” Orolfo as a nominee director of Imperial from Europe Emirates who supply a nominee director service. He said that following Dunlop’s resignation, Imperial was left without a director which he feared may result in advance tax charges on the pension scheme. He said that as Orolfo was an employee of Europe Emirates, he can only assume that she consented to act as director. OROLFO DOES NOT RESIDE IN SPAIN. SHE IS BASED IN DUBAI. SHE WAS APPOINTED AS A NOMINEE DIRECTOR OF THREE PENSION TRUSTEE COMPANIES BY XXXX: IMPERIAL (CAPITA OAK); THAMES (WESTMINSTER) AND HIGHGATE (REGENT). OROLFO DID NOT REALISE (ACCORDING TO HER BOSS, ADRIAN OTON OF EUROPE EMIRATES) THAT ANY OF THE THREE COMPANIES WERE PENSION TRUSTEES OF FRAUDULENTLY-RUN SCHEMES AND SHE RESIGNED FROM ALL THREE IN AUGUST 2014. OTON ALSO INFORMED ME THAT HIS COMPANY HAD SET UP A PREMIER PENSION SOLUTIONS FOR STEPHEN WARD IN RAK A YEAR OR SO EARLIER.
I have seen copies of email exchanges between XXXX, Fowler and Tom Biggar between 17 and 30 October 2013 from which it appears Orolfo was only appointed to prevent Companies House from dissolving Imperial. THEY OBVIOUSLY FAILED TO FIND ANY OTHER MUG WILLING TO TAKE ON THIS POISONED CHALICE.
XXXX said he did not file form TM01 notifying Maria Orolfo’s termination of appointment with Companies House and that his signature on that document is a forgery. THIS CONFIRMS THAT OROLFO AND PREVIOUS DIRECTORS OF IMPERIAL WERE MERELY PUPPETS AND THAT PERKINS AND FOWLER WERE THE DE FACTO DIRECTORS BEHIND THE ENTIRE CAPITA OAK OPERATION, ALONG WITH XXXX TO SOME EXTENT. HOWEVER, WHILE XXXX WAS AT THE “SHARP END” I.E. RUNNING THE PROMOTION AND DISTRIBUTION OF CAPITA OAK, PERKINS AND FOWLER WERE “RUNNING THE ENGINE ROOM” I.E. THE PENSION AND BANK TRANSFERS.
I have not attempted contact with Orolfo because I understand she is not present at the London address given for her at Companies House and have not sought to contact Europe Emirates as it is based in Dubai. YOU ARE RIGHT AS SHE HAS NEVER BEEN TO THE LONDON ADDRESS.
While Orolfo resigned on 25.8.14 (though XXXX claims the signature on the document submitted to the registrar of Companies is a forgery) I note she was not replaced until Payne appointed himself director on 1.10.14. PAYNE DID THIS OUT OF DESPERATION AS IT WAS CLEAR FROM THE WHOCALLSME WEBSITE THAT UNREST WAS GROWING AT THE DISAPPEARANCE OF THE FUNDS, THE 16% “GUARANTEED RENT”, AND THE FACT THAT NONE OF THE MEMBERS WAS RECEIVING RESPONSES TO THEIR DESPERATE PLEAS FOR INFORMATION. PAYNE WAS HIMSELF DODGING CALLS FROM THE BBC AND ME AT THE TIME, ALTHOUGH HE WAS COMMUNICATING TO A LIMITED EXTENT WITH METIS LAW AT THE TIME.
At that same time it would appear Angela Brooks appointed herself director from 1.10.14. I am aware that she is chairman of a group which operates under the title of Ark Class Action and which was set up to deal with the “Ark pension liberation fraud”. I APPOINTED MYSELF DIRECTOR OF IMPERIAL IN CONSULTATION WITH METIS LAW BECAUSE OF PAYNE’S FAILURE TO RESPOND TO COMMUNICATIONS. METIS LAW REALISED THEY THEMSELVES WERE IN A “TIGHT SPOT” AND WANTED TO BE ABLE TO WORK WITH SOMEBODY WHO COULD HELP UNRAVEL THE MESS SINCE THE PENSIONS REGULATOR HAD FAILED TO TAKE ANY ACTION DESPITE REPEATED REQUESTS BY MEMBERS WHO FEARED THEY HAD LOST THEIR PENSIONS TO A SCAM. METIS LAW SAID THAT AS SOON AS I WAS APPOINTED DIRECTOR, THEY WOULD GIVE ME ALL THE INFORMATION AND DOCUMENTATION ON THE CAPITA OAK/STORE FIRST TRANSACTIONS ONCE MY APPOINTMENT WAS PUBLISHED ON THE COMPANIES HOUSE WEBSITE. I WARNED PARTNERS COOPER AND SHARMA OF METIS LAW THAT AS SOON AS PAYNE REALISED I WAS A DIRECTOR HE WOULD REMOVE ME AS HE HAD THE COMPANIES HOUSE PIN NUMBER AND THEY MIGHT ONLY HAVE A FEW MINUTES TO ACT. THEY DID SEND ME THEIR IMPERIAL/CAPITA OAK ACCOUNTING RECORDS BUT MINUTES LATER PAYNE REMOVED ME AND THEY WERE UNABLE TO PROVIDE ME WITH ANY FURTHER INFORMATION.
On 13.10.14 Brooks was immediately removed by Payne who then resigned on 24.10.14 allegedly due to threats made on social media. PAYNE HAD DELIBERATELY IGNORED THE DESPERATE PLEAS OF NUMEROUS CAPITA OAK VICTIMS IN SEPTEMBER AND OCTOBER 2014. I HAVE BEEN THROUGH THE WHOLE WHOCALLSME THREAD FOR SEPTEMBER AND OCTOBER 2014 BUT THERE ARE NO THREATS WHATSOEVER. THE ONLY POSTS OF ANY SIGNIFICANCE CONCERNING PAYNE WERE INFORMATION ABOUT HIS FIRM, PHOENIX ACCOUNTING AND THE FACT THAT LYNN PAYNE OF FJP INVESTMENTS WAS PROMOTING STORE FIRST.
From 24.10.14 the director of Imperial has been Roger Chant, a Bromley businessman (butcher) and associate of Payne. I am not aware that Chant has any experience in being a director of a company which acts as a trustee of a pension fund. CHANT WAS PAID £100 A WEEK TO BE A PUPPET DIRECTOR AND SIMPLY KEEP QUIET AND SIGN LETTERS WRITTEN BY FOWLER.
Chant told me he accepted his appointment in place of Payne as Payne was being “bullied” on the whocallsme website and he didn’t like bullies and to find out on behalf of members of CAPITA OAK what had happened to their investments and their due returns. Nevertheless, I am aware from Brian Downs that Payne first approached him with a suggestion that he become director and that he declined whilst agreeing to provide assistance, which was formalized in the form of an appointment letter signed by Payne on 2.10.14. CHANT HAS NEVER DONE ANYTHING OTHER THAN THE BARE MINIMUM OF SIGNING LETTERS WRITTEN BY PERKINS/FOWLER/DOWNS. HE HAS NEVER REPLIED TO ANY EMAILS OR PHONE CALLS FROM ME OR MEMBERS.
Chant told me he had been in business for over 20 years but he did not have any experience in dealing with pension schemes. He has been assisted by Downs, Adrian Gilan of Bark & Co Solicitors, and Perkins and Fowler in making enquiries of Imperial’s activities and CAPITA OAK’s assets on behalf of members and making announcements in the form of letters issued to members. IF CHANT CLAIMS HE HAS BEEN “ASSISTED” BY DOWNS, PERKINS AND FOWLER HE IS LYING. HE IS THE LAST IN A LONG LINE OF PUPPETS MANIPULATED AND CONTROLLED BY PERKINS AND FOWLER.
Since taking office Chant has caused announcements to be issued to all CAPITA OAK members on 8 and 23 January 2015 and has caused what he refers to as a “detailed financial report” to be prepared. Whilst the information from this report has not been communicated to members, I have seen a copy and note that it is no more than an unaudited analysis of Imperial’s Barclays bank statements for the period from 30.7.12 to 13.9.13. From other correspondence I have received from Chant it appears clear he had no prior knowledge of the scheme and was having to piece together information from a variety of sources. HOW DOES A PERSON “CAUSE” A REPORT TO BE PREPARED? ESPECIALLY WHEN THAT PERSON HAS ZERO KNOWLEDGE OF PENSIONS OR ACCOUNTS. THE REPORT HE IS REFERRING TO WAS A BRIEF BANK RECONCILIATION PRODUCED BY BRIAN DOWNS (WHO BECAME THE “MOUTHPIECE” FOR IMPERIAL) OF DOWNS & CO ACCOUNTANTS IN JANUARY 2015, THREE MONTHS AFTER DOWNS HAD PROMISED THE MEMBERS HE WOULD PRODUCE ACCOUNTS FOR THE CAPITA OAK SCHEME. DOWNS DOGGEDLY REFUSED TO INCLUDE THE METIS LAW ACCOUNTS IN HIS “REPORT” DESPITE REPEATED REQUESTS BY ME TO DO SO. DOWNS CLAIMED HE COULD NOT INCLUDE THE METIS ACCOUNTS BECAUSE HE “DID NOT KNOW THE SOURCE OF THE DATA” DESPITE ME PROVIDING PROOF TO PAUL THOMAS (AN IFA WHO HAS BEEN WORKING CLOSELY WITH DOWNS AND PERKINS BY HIS OWN ADMISSION) THAT METIS SENT ME THE ACCOUNTS BY EMAIL. FURTHER, DOWNS REFUSED TO PROVIDE ME WITH COPIES OF IMPERIAL’S BANK STATEMENTS AND ALSO REFUSED TO ALLOW AN INDEPENDENT AUDIT OF THE ACCOUNTING RECORDS BY BRADBURY STELL ACCOUNTANTS WHOM I HAD ASKED TO CARRY OUT AN AUDIT ON BEHALF OF THE CAPITA OAK MEMBERS.
There is correspondence which has been written on behalf of Imperial in an attempt to locate the missing money and seeking information. I note the responses received have been unhelpful for example this investigation has been used as an excuse to not provide information. DOWNS CLAIMED TO HAVE WRITTEN TWO LETTERS TO TOBY WHITTAKER AT STORE FIRST WHICH HE STATED WERE IGNORED. THIS IS HARDLY THE “DETAILED” INVESTIGATION HE REPEATEDLY CLAIMED TO HAVE CARRIED OUT.
There is a series of emails which document a struggle between parties such as Chant, Payne, Downs, Metis Law and Brooks to gain control/retain control of Imperial. THERE WAS NO “STRUGGLE” AS YOU HAVE STATED. METIS LAW WANTED ME TO BE THE DIRECTOR OF IMPERIAL SO THAT TOGETHER WE COULD ATTEMPT TO UNTANGLE THE MESS LEFT BEHIND BY IMPERIAL PREVIOUS DIRECTORS/SHADOW DIRECTORS AND FULLY EXPOSE THEM FOR THE NEGLIGENCE AND FRAUD THEY HAD BEEN INVOLVED IN. INDEED, AT ONE POINT THEY SAID PAYNE WAS “WARMING” TO THE IDEA, BUT THEN PERKINS AND FOWLER INSTRUCTED PAYNE TO REMOVE ME AS DIRECTOR AS THEY DID NOT WANT ME UNCOVERING AND EXPOSING THEIR INVOLVEMENT IN IMPERIAL/CAPITA OAK. I note that currently there would appear to be £9.8m of illiquid assets namely store pods being held in the name of Imperial as trustee of CAPITA OAK with no one with experience being involved in the management of the investment on behalf of members and the payment of pensions due to those members. Furthermore, from correspondence I have received from Chant, I am aware that a small number of members have sought to transfer their investment out of the scheme but that Chant has determined it would be inappropriate of him to authorise such transfers while he conducts further enquiries. THERE HAVE BEEN FOUR PENSIONS OMBUDSMAN’S DETERMINATIONS IN RESPECT OF MR. X AND THREE OTHER MEMBERS. NEITHER CHANT NOR ANYBODY ELSE COULD HAVE AUTHORISED THE DETERMINED TRANSFERS BECAUSE THERE WAS NO MONEY LEFT TO TRANSFER AND NO SCHEME WOULD HAVE ACCEPTED IN SPECIE TRANSFERS OF THE ASSETS SINCE THEY WERE NON-STANDARD (ACCORDING TO THE FCA).
There is a spreadsheet setting out responses received from members of the public who became members of CAPITA OAK. The questionnaires and responses are discussed further below. There is evidence that the lack of management of Imperial has directly affected the members of CAPITA OAK and there is evidence of members being unable to receive the payment of pensions due to them. IT IS INDISPUTABLE THAT PERKINS, FOWLER AND XXXX – AS DE FACTO DIRECTORS OF IMPERIAL – KNEW THAT 100% OF THE CAPITA OAK MEMBERS’ £10M FUNDS WERE INVESTED IN STORE FIRST STORE PODS; THAT THE PROMISED 8% “GUARANTEED RENT” HAD ALREADY BEEN PAID TO TRANSEURO, AND THAT NO PROPER ACCOUNTS (EITHER FOR THE SCHEME OR THE MEMBERS INDIVIDUALLY) HAD BEEN KEPT. CALLING THIS “LACK OF MANAGEMENT” IS SURELY A BIT LIKE REFERRING TO NIAGARA FALLS AS A STREAM?
Whittaker, MD of Group First and Store First, told me he was approached by Talbot and Chapman-Clark acting for TRANSEURO to purchase storage on behalf of their own “super” fund (CAPITA OAK and Henley) but with conditions attached including the payment of the two years’ 8% guaranteed return up front to TRANSEURO plus rent earned on the store pods. Whittaker confirmed that the 8% guaranteed return due on the funds invested via CAPITA OAK was paid to TRANSEURO.
XXXX told me it was the members of CAPITA OAK who decided to invest in Store First as there was a written instruction in the application pack that the client wanted to invest in Store First. THIS IS AN EXTRAORDINARY STATEMENT! NONE OF THE MEMBERS HAD EVER HEARD OF STORE FIRST UNTIL IT WAS PRESENTED TO THEM AS A “DONE DEAL” AND SOLD TO THEM AS AN EXCELLENT INVESTMENT OPPORTUNITY FOR THEIR PENSIONS ON THE BASIS OF THE GUARANTEED 8% RETURN AND THE 5% “CASHBACK”. NOT A SINGLE MEMBER CAME TO IMPERIAL AND ASKED TO TRANSFER TO CAPITA OAK BECAUSE THEY WERE SO ENTHUSIASTIC ABOUT STORE FIRST AS THEY HAD DISCOVERED IT THEMSELVES AND WERE DESPERATE TO INVEST THEIR PENSIONS IN IT. THEY WERE CONVINCED BY JP STERLING OR WHOEVER THEIR INTRODUCER WAS THAT THERE WERE SIGNIFICANT ADVANTAGES TO BE GAINED FROM TRANSFERRING TO CAPITA OAK WHICH HAD ONLY ONE SINGLE INVESTMENT (STORE FIRST) AND NO ALTERNATIVES WERE OFFERED. THEY WERE ALSO “SWEETENED” WITH THE PROMISE OF THE “NON-REPAYABLE” 5% THURLSTONE “LOANS”.
Dunlop told me that in relation to CAPITA OAK, he acted on clients’ instructions as were recorded in the application documentation to invest in commercial property. When I asked who made the decision to invest in storage with Store First, Dunlop suggested I ask XXXX or the promoters of the scheme, Talbot and Chapman-Clark. When I put the question to XXXX on 4.12.14 he said it was the client’s decision and that there were individual written instructions in the membership application pack. I am aware from documents and information obtained during the course of my investigation that clients were not offered any alternative to Store First. IT APPEARS THERE WAS A CONCERTED “PARTY LINE” BETWEEN DUNLOP AND XXXX. THE EXTRAORDINARY THING THAT APPEARS TO EMERGE FROM RESPONSES TO YOUR ENQUIRIES IS THAT DUNLOP AND XXXX ARE BLAMING THE CAPITA OAK MEMBERS THEMSELVES FOR WHAT WAS SO CYNICALLY, AGGRESSIVELY AND DISHONESTLY PROMOTED TO THEM.
When asked whose decision it was that 100% of the available assets of the scheme should be invested in Store First as opposed to other alternative and more liquid assets, Fowler informed me that “all decisions as to investments were, to the best of my knowledge, made solely by the directors in office at the material time such investments were made. I believe that Dunlop and Orolfo were the directors at the material times”. THIS RESPONSE IS PURE NONSENSE. FOWLER KNEW PERFECTLY WELL THAT DUNLOP AND OROLFO WERE MERE PUPPETS AND SIMPLY DID AS THEY WERE TOLD BY XXXX FOR “MINIMAL” (IN THE GRAND SCHEME OF THINGS) REMUNERATION. IN FACT, FOWLER HIMSELF ADMITTED TO XXXX THAT THE STORE FIRST INVESTMENT WAS THE SUBJECT OF COUNSEL’S OPINION. FOWLER IS BEING DELIBERATELY EVASIVE AND MISLEADING IN HIS ANSWER TO THIS PARTICULAR ENQUIRY.
Fowler advised me that he had not at any time “directed, influenced or controlled the investment of CAPITA OAK’ assets and that all decisions regarding investments were to the best of his knowledge made solely by the directors in office at the material time i.e. Dunlop and Orolfo. THIS MAY INDEED BE TRUE. HOWEVER, FOWLER KNOWINGLY SET UP CAPITA OAK WITH STEPHEN WARD AND ANTHONY SALIH IN THE FULL KNOWLEDGE THAT ALL THOSE WHO TRANSFERRED TO THE SCHEME WERE DOOMED TO HAVE THEIR ENTIRE PENSION TRANSFER INVESTED IN ONE SINGLE ILLIQUID, SPECULATIVE, HIGH-RISK PROPERTY INVESTMENT. AS A PENSIONS LAWYER, HE KNEW FULL WELL THE RISKS TO WHICH HE WAS EXPOSING THE VICTIMS.
I asked Perkins about the decision to invest in Store First and he said it was first suggested by XXXX, who also made the decision to instruct Metis Law at the same time as he, XXXX, decided that Dunlop should replace Burton as director of Imperial. Perkins added that Fowler had sought counsel’s advice on the investment but I have never seen such advice and it has not been mentioned to me by Fowler. FOWLER “MENTIONED” IT IN AN EMAIL TO XXXX. I SIMPLY CANNOT IMAGINE WHAT “COUNSEL’S ADVICE” WOULD HAVE SAID ABOUT THE RISKS OF SUCH AN INVESTMENT, BUT HAD COUNSEL BEEN COMPETENT OR KNOWN THE FIRST THING ABOUT PENSIONS HE/SHE WOULD SURELY HAVE SAID SOMETHING ALONG THE LINES OF “MAKE SURE THE SCHEME’S INVESTMENTS ARE DIVERSE, PRUDENT AND LIQUID”.
Perkins produced a copy of an email between XXXX and Fowler dated 30.10.12 which states the following: “I hope you don’t mind but I’ve taken the lead and appointed my guys, Metis Law. We had a conference call with their tax chap in the early days of structuring the holding vehicle. They’re sensible chargers and know what they’re doing as they’re purely a commercial firm. I will need assistance from you in gathering the necessary DD for their regulatory compliance please. This matter is really pressing. We need to complete a purchase this week. With regard to the instruction letter from the client, we can get this done but we have not been advised when this needs to be done. Bill rather unhelpfully said “at the end” when first discussed but other than that nothing has been said.” METIS LAW INFORMED ME THAT THEY WERE “INVITED TO TENDER AGAINST SOME LARGE FIRMS”. I SUBMIT THEY WERE SPECIFICALLY CHOSEN BY XXXX AND THAT THIS WAS ACCEPTED BY FOWLER PURELY BECAUSE THEY WERE A SMALL, INEXPERIENCED AND NAÏVE FIRM WHO WERE UNLIKELY TO ASK ANY QUESTIONS AND WERE DESPERATE FOR THE BUSINESS. THEY CERTAINLY DIDN’T KNOW ANYTHING ABOUT PENSIONS AND DIDN’T DO ANY DUE DILIGENCE EITHER ON THE SCHEME, THE TRUSTEES, OR THE ASSETS PURCHASED. ANY EXPERIENCED FIRM WOULD HAVE INSISTED ON VALUATIONS AND WOULD HAVE ENSURED THAT THE SCHEME’S ASSETS WERE PURCHASED IN ACCORDANCE WITH PENSION INVESTMENT REGULATIONS AND GUIDELINES RATHER THAN JUST ACCEPTING THEIR CLIENT’S INSTRUCTIONS. METIS LAW TOLD ME THAT THEY PURCHASED A VARIETY OF PROPERTY ASSETS FOR THEIR CLIENTS AND THAT IT WAS NOTHING TO DO WITH THEM IF THE PURCHASES WERE IMPRUDENT OR RESULTED IN THE CLIENT LOSING THEIR MONEY BECAUSE THE ASSET TURNED OUT TO BE WORTHLESS. THIS MAY OR MAY NOT BE TRUE (ALTHOUGH I SUSPECT NOT) BUT IN THE CASE OF A PENSION SCHEME’S ASSETS WHERE THE TRUSTEE IS PURCHASING ASSETS IN TRUST FOR A PENSION SCHEME IT MOST CERTAINLY IS NOT TRUE AND METIS LAW WERE UNDOUBTEDLY NEGLIGENT.
This is an apparent contradiction of Fowler’s assertion above. I have also seen other email correspondence dated 19.11.13 involving Fowler, XXXX and Dunlop and the authorisation of a payment to Metis Law, from which it appears that the first named believes Dunlop will follow instructions from XXXX. THIS FURTHER CONFIRMS THE FACT THAT FOWLER AND XXXX WERE DE FACTO DIRECTORS OF IMPERIAL AND CONTROLLERS OF THE WHOLE CAPITA OAK SET UP. HOWEVER, I REITERATE THAT FOWLER WAS CONTROLLING THE “ENGINE ROOM” AND XXXX WAS AT THE “SHARP END” I.E. PROMOTION AND DISTRIBUTION (AS HE HIMSELF ADMITTED TO ME).
XXXX told me he suggested to Fowler that Metis Law could deal with the conveyancing for the acquisition of store pods by CAPITA OAK. However, as shown above according to Fowler and Perkins it was XXXX’s decision to invest 100% of CAPITA OAK funds in Store First and to instruct Metis Law. IT MAY HAVE BEEN XXXX’S DECISION TO INVEST 100% OF CAPITA OAK FUNDS IN STORE FIRST AND TO INSTRUCT METIS LAW, BUT THIS DECISION WAS ACCEPTED BY FOWLER AND REMAINED UNQUESTIONED AND UNCHALLENGED (BY A PENSIONS LAWYER WHO CERTAINLY SHOULD HAVE KNOWN BETTER).
Paul Cooper of Metis Law told me that Metis Law were approached in October 2012 by XXXX to act for CAPITA OAK and acquire store pods on its behalf. XXXX subsequently approached Metis Law to also act for Henley to acquire store pods. COOPER TOLD ME THAT METIS LAW WERE INVITED TO TENDER AGAINST LARGER FIRMS. WHETHER THIS IS TRUE OR NOT, METIS LAW CLEARLY MADE NO ATTEMPT TO ESTABLISH WHAT THE INVESTMENT PRINCIPLES OF A PENSION SCHEME WERE SUPPOSED TO BE. HAD THEY DONE SO, THEY WOULD SURELY HAVE QUESTIONED THE WISDOM OF INVESTING 100% OF A PENSION SCHEME’S ASSETS IN STORE PODS.
Although Dunlop was the director of Imperial and trustee of CAPITA OAK, and nominally authorised all acquisitions of store pods, Cooper of Metis Law said that Dunlop shared information with XXXX. Cooper described XXXX as “shadow director” of Imperial and as “project manager” of the scheme as he gave day to day instructions and chased things up. He said that whilst Dunlop made the key decisions Metis Law considered that he did so on XXXX’s instructions. I SUBMIT THAT DUNLOP MADE NO DECISIONS BUT WAS ONLY ACTING ON INSTRUCTIONS – WHETHER FROM FOWLER OR XXXX. HE HAD CLEARLY BECOME NERVOUS ABOUT THE WHOLE SET UP EARLY ON, BUT CONTINUED NEVERTHELESS. IT IS NOT HARD TO CONCLUDE THAT DUNLOP – ALONG WITH ALL THE REST OF THE PUPPETS INVOLVED IN IMPERIAL/CAPITA OAK – WERE INTIMIDATED BY THE DE FACTO DIRECTORS AND MEEKLY DID AS THEY WERE TOLD.
XXXX told me that he did not agree with Cooper’s description of him as “project manager” and he did not agree that he instructed Dunlop. He said that he may have spoken to Dunlop but there was no need for him to instruct Dunlop. Although XXXX disputes Cooper’s description of him, Dunlop was paid by XXXX and he was accustomed to acting as XXXX’s nominee. In an email sent by XXXX to Fowler on 4.1.13 he states: “re the below, can you shed some light on this please? It was my understanding that after putting in my own director to Imperial (and paying him) and setting up a loan company and loan agreements etc., that the headline rate of fee was dropping to 2%”. THERE HAS BEEN MUCH HEATED DEBATE ON WHOCALLSME AS TO WHETHER IMPERIAL/CAPITA OAK WAS RUN BY THOSE “NORTH OR SOUTH OF THE BORDER”. DOWNS HAS TRIED TO CLAIM THAT THE “BAD GUYS” WERE THE NORTHERNERS WHILE THE “GOOD GUYS” WERE THE SOUTHERNERS. HE WAS CLEARLY REFERRING TO XXXX (NORTHERNER) AND FOWLER (SOUTHERNER). IN MY HUMBLE OPINION, THEY WERE BOTH AS BAD AS EACH OTHER. ALTHOUGH THEY EACH HAD DIFFERENT ROLES, FOWLER FACILITATED XXXX’S ACTIONS AND VICE VERSA.
On 5.2.13 Dunlop instructed Metis Law to settle, from the funds held in their Imperial Client a/c an invoice of the same date raised by Thurlstone for £100,557.58 in respect of management services in respect of CAPITA OAK. Dunlop told me he believed that XXXX was the person behind Thurlstone. DOWNS HAS DOGGEDLY REFUSED TO ANSWER QUESTIONS REGARDING THIS TRANSACTION AND, INDEED, I BELIEVE PART OF THE REASON WHY HE SO DESPERATELY WANTED TO SUPPRESS THE METIS LAW ACCOUNTS WAS THAT HE DID NOT WANT THIS THURLSTONE TRANSACTION TO BE EXPOSED. FOWLER WAS CLEARLY THE “CONTROLLING MIND” BEHIND THE CONTROL OF IMPERIAL AND THE BARCLAYS BANK ACCOUNT, AND IT IS INCONCEIVABLE THAT HE DID NOT KNOW OF THE THURLSTONE LOANS WHICH WERE PART OF THE CAPITA OAK “PACKAGE” (AND INDEED HAD ACKNOWLEDGED THIS IN AN EMAIL TO XXXX). WHETHER HE CONSCIOUSLY OR ACTIVELY PARTICIPATED IN THE INSTRUCTION TO PAY THURLSTONE FROM THE METIS LAW IMPERIAL CLIENT ACCOUNT, OR WHETHER HE ACQUIESCED TO THE PAYMENT IS IRRELEVANT. FOWLER KNEW THAT THE THURLSTONE LOANS WERE USED TO ENCOURAGE MEMBERS TO TRANSFER TO CAPITA OAK AND DOWNS HAS DESPERATELY TRIED TO CLAIM THERE WAS NO CONNECTION BETWEEN THE PENSION TRANSFERS AND THE THURLSTONE LOANS IN ORDER TO HIDE FOWLER’S ACTIVE INVOLVEMENT IN PENSION LIBERATION FRAUD.
Metis Law wrote to Chant on 5.2.15 expressing concern over “serious issues and concerns that have arisen from 2014 concerning Imperial’s purported management of CAPITA OAK”. Metis were instructed by Imperial on 21.10.12 having been introduced to Dunlop by XXXX. Metis understood Imperial were taking advice concerning their trustee function from specialist lawyers and that as such Metis’ role would be restricted to commercial property work purchasing store pods. BEARING IN MIND CHANT WAS APPOINTED AS DIRECTOR OF IMPERIAL IN OCTOBER 2014, I AM SOMEWHAT (BUT NOT ENTIRELY) SURPRISED THAT METIS DID NOT WRITE TO A DIRECTOR OF IMPERIAL “EXPRESSING CONCERN” UNTIL FEBRUARY 2015. THE “SPECIALIST” LAWYERS CONSULTED BY IMPERIAL (I.E. PERKINS AND FOWLER) WERE BARK & CO WHO PROUDLY ADVERTISE ON THEIR WEBSITE THAT THEY ACT FOR THIEVES, FRAUDSTERS, HACKERS, MURDERERS AND ASSORTED SCAMMERS. BARK & CO DO NOT APPEAR TO HAVE ANY PROFESSIONAL EXPERTISE IN PENSIONS.
Metis advised they were not involved in the negotiations between Imperial and Store First. Metis were advised that the purchase of store pods were pursuant to an investment strategy formulated by Imperial upon which it had taken its own independent advice. No mention of any such advice has been made to me during the course of my investigation. IN A RHETORICAL FASHION, I WONDER WHETHER METIS SOUGHT CONFIRMATION OF THE “INDEPENDENT ADVICE ON THE INVESTMENT STRATEGY”. THE ANSWER IS, OF COURSE, THAT THEY DID NOT AND CARED NOT.
Metis noted that no site inspection had been undertaken and that Imperial were acquiring assets without permitting Metis sight of any valuations “we were advised that Imperial had already procured RICS valuations and we should get on with the job”. METIS WERE DESPERATE FOR THE WORK. THEY MAY HAVE BEEN INSTRUCTED TO GET ON WITH THE JOB, BUT ANY CONSCIENTIOUS, RESPECTABLE AND RESPONSIBLE FIRM WOULD HAVE INSISTED ON SEEING THE ALLEGED RICS VALUATIONS BEFORE GOING AHEAD WITH THE PURCHASES.
Metis noted that “we have now come to understand, following subsequent events that a rent/income/return may have been due back to the scheme pursuant to Imperial’s acquisition of the store pods. None of the purchase contracts supplied by or agreed with Store First references any obligation on the part of Store First to pay a return due back to the scheme, albeit it is accepted that Store First have subsequently confirmed that such a return was owed and paid to a company based in Gibraltar known as Transeuro Worldwide Holdings Ltd.” METIS EXECUTED THE PURCHASE CONTRACTS AND HAD AN OBLIGATION TO DO THEIR OWN DUE DILIGENCE AS TO THE TERMS OF THE CONTRACTS. THE STORE FIRST DRAFT CONTRACTS WERE AT THE TIME OF PURCHASE IN THE PUBLIC DOMAIN, AND THE STORE FIRST WEBSITE LOUDLY AND PROUDLY PROCLAIMED THAT THERE WAS A TWO-YEAR 8% GUARANTEED RENTAL AS PART OF THE PURCHASE PACKAGE. I THEREFORE SEE NO EXCUSE FOR METIS HAVING FAILED TO ENSURE THIS WAS PART OF THE PURCHASE CONDITIONS.
Metis confirmed that Imperial was the legal owner of the store pods as they had been advised the scheme possessed “no legal personality”. WHEN A PERSON STUDIES LAW, ONE OF THE ASPECTS OF LAW IS “TRUST”. CAPITA OAK MAY HAVE HAD NO “LEGAL PERSONALITY” BUT IT HAD A TRUST DEED AND IT WOULD HAVE BEEN CLEAR (HAD METIS BOTHERED TO INSPECT THE TRUST DEED) THAT THE ASSETS PURCHASED BY IMPERIAL WERE IN TRUST TO THE CAPITA OAK PENSION SCHEME. SURELY, THIS SHOULD HAVE RAISED QUESTIONS AS TO THE WISDOM OF INVESTING A PENSION SCHEME’S ASSETS IN ONE SINGLE PROPERTY ASSET WHICH WAS ILLIQUID AND CONTRAVENED ALL THE LEGAL REQUIREMENTS OF A PENSION SCHEME?
Metis advised they had been instructed by Imperial to send letters before action to Store First in order to seek the payment of the return and the rent due to CAPITA OAK. THIS IS COMPLETELY UNTRUE. METIS TOOK THEIR OWN DECISION TO SEND A LETTER BEFORE ACTION TO CRAIG HOLLINGDRAKE, STORE FIRST’S SOLICITOR, WITHOUT INSTRUCTION FROM IMPERIAL AS PAYNE WAS DECLINING TO DO OR SAY ANYTHING AT THE TIME. METIS TOLD HOLLINGDRAKE THAT I, DURING MY SHORT TENURE (BEFORE BEING REMOVED BY PAYNE WITHIN FIVE MINUTES OF THE APPEARANCE OF MY DIRECTORSHIP ON THE COMPANIES HOUSE WEBSITE) HAD INSTRUCTED METIS TO ISSUE A LETTER BEFORE ACTION. HOWEVER, WHEN QUESTIONED BY HOLLINGDRAKE AS TO WHETHER I HAD ISSUED SUCH AN INSTRUCTION I HAD NO ALTERNATIVE THAN TO CONFIRM THAT I HAD NOT. THIS RESULTED IN A TERMINATION OF THE PREVIOUSLY COOPERATIVE RELATIONSHIP BETWEEN ME AND METIS LAW. BOTH WHITTAKER AND HOLLINGDRAKE HAD PREVIOUSLY ASSURED ME OF THEIR “EVERY COOPERATION” AND HOLLINGDRAKE HAD EVEN INFORMED ME THAT WHITTAKER WAS PREPARED TO FLY OUT TO SPAIN TO HELP SORT THINGS OUT. BUT AT THIS POINT, HOLLINGDRAKE TOLD ME THAT THEY WERE “PULLING UP THE DRAWBRIDGE”. Metis further advised they had attempted to enter into correspondence with TRANSEURO and that “we have subsequently received correspondence directly from TRANSEURO verifying that they have never received any return owed to the scheme.” Clearly this is at odds with the statements made by Store First. AT THE END OF THE DAY, IT WAS THE RESPONSIBILITY OF THE TRUSTEE TO ENSURE THE CONTRACTS WERE CORRECT FROM THE BEGINNING. HOWEVER, SINCE IT IS ESTABLISHED THAT THE “TRUSTEE” WAS A SERIES OF PUPPET DIRECTORS, AND THE DE FACTO DIRECTORS – XXXX XXXX AND ALAN FOWLER – WERE HIDING BEHIND A FENCE OF ANONYMITY, IT IS HARD TO SEE HOW IT COULD HAVE BEEN POSSIBLE FOR THE TRUSTEE TO DO A PROPER JOB AND TO ENSURE THAT METIS LAW ALSO DID A PROPER JOB.
Metis provided me on 18.2.15 with an email purportedly from Marthinus Joubert dated 9.12.14 as well as a letter from a law firm called Liburd Dash who were stated to be acting for TRANSEURO stating: “the only payments received by TRANSEURO were in respect of commissions in accordance with the agreement in place with Store First. We can also state the Company has never received any payments which would been due to the scheme” AGAIN, THIS MIGHT BE TRUE. IT DEPENDS HOW THE AGREEMENTS WERE SET UP. IT IS CLEAR THERE WERE TWO “FACTIONS”: XXXX RUNNING THE PROMOTION/DISTRIBUTION END; FOWLER RUNNING THE TRANSFER END; NEITHER OF THEM TAKING RESPONSIBILITY FOR OVERSEEING THE PUPPET DIRECTORS OR METIS LAW PROPERLY. HOWEVER, XXXX’S CLAIM THAT METIS LAW WERE “SENSIBLE CHARGERS” PROBABLY MEANS IT WAS CONSIDERED THAT METIS WERE A “CHEAP AND CHEERFUL” OUTFIT WHO WOULDN’T LOOK TOO CLOSELY AT THE PURCHASE CONTRACTS OR ASK TOO MANY AWKWARD QUESTIONS.
I am also aware that similar concerns to those pursued by Metis have surfaced elsewhere, such as on the whocallsme website and in media coverage of the matter and that a sum of £1.6m has commonly been mentioned in respect of the returns payable by Store First on sums invested via CAPITA OAK. When I spoke to Whittaker on 26.1.15 he stated all sums representing guaranteed returns on monies invested by both CAPITA OAK and Henley has been paid and that they had been paid to TRANSEURO on the basis of the terms of sale negotiated with Store First by Talbot and Chapman-Clark. AGAIN, THIS IS PROBABLY TRUE. HOLLINGDRAKE TOLD ME THAT THE RENT WAS (PROPERLY) PAID TO THOSE WHO WERE RUNNING THE SCHEME IN ACCORDANCE WITH THE CONTRACT. IT WAS UP TO THE “TRUSTEE” TO ENSURE THAT THE PROMISES MADE TO THE MEMBERS WERE HONOURED, AND TO ENSURE THAT WHEN THE PODS WERE PURCHASED THE 8% X 2 YEARS WAS WRITTEN INTO THE CONTRACT. FOWLER AND XXXX WERE TOO BUSY HIDING BEHIND PUPPETS TO NOTICE OR CARE, AND METIS LAW WERE TOO NAÏVE AND INEXPERIENCED TO ASK QUESTIONS.
However, on 9.3.15 I was contacted by email by Ruth Almond, director of Store First, who advised me that, contrary to what had earlier been said by Whittaker, payment of the guaranteed returns in respect of Henley had been paid to a company by the name of Graylaw International which was owned by the same people as TRANSEURO. Attached to the email was an invoice from Graylaw dated 20.9.13 addressed to Store First in respect of “commission due” on the sum of £3.5m invested by Henley which appears to represent virtually the entire sum invested in store pods. Whilst the printed sum claimed is difficult to read from the scanned copy, the invoice has been annotated to indicate it was settled by way of a payment of £1,711.850, representing a little under 49% of the sum invested. Graylaw is a company also owned by the same directors as Transeuro”. I note that the Wilmington address is also used by Quantum Global Associates Capital LLC which has as its majority beneficial owner the same as that of TRANSEURO. PERHAPS A COINCIDENCE THAT A SUBSEQUENT SCAM OPERATED BY STEPHEN WARD (AND OBVIOUSLY ASSISTED BY FOWLER) WAS CALLED “LONDON QUANTUM”?
TRANSEURO is described as the agent, that its Gibraltar registered office is cited and that the following clause is included: “with effect from the date of this agreement the agent is to become the non-exclusive selling agent of Store First, with rights to sell the product” and that TRANSEURO was entitled to receive commission at the rate of 30% of the total purchase price of the products sold. The total value of sales transacted by TRANSEURO is £97,166,914
TRANSEURO has raised invoices in respect of sales made via CAPITA OAK totaling £5,164,500 and has received 16% of that sum (£826,320) which I believe should properly have gone back into the scheme. CAN YOU PLEASE CLARIFY THIS? THE TOTAL PAID BY IMPERIAL/CAPITA OAK FOR STORE PODS WAS £9.8M SO WHY DO TRANSEURO’S INVOICES ONLY TOTAL £5.1M? THIS DOESN’T MAKE SENSE.
The service agreement between Imperial and TKE details the services to be provided by TKE as follows:
To deduct specified amounts on entry to membership from transfer payments to the scheme and to apply the same as directed by Imperial. Imperial directs that the amount to be deducted on transfer shall be 5%; 3% of the amount deducted shall be retained by TKE and 2% shall be paid to Nationwide Benefit Consultants (XXXX).
To arrange/provide banking and related arrangements for the scheme
To arrange or assist with the keeping of financial records
To make payments from the scheme as directed by Imperial
To provide/arrange administrative services specified by Imperial
To distribute documents/information as directed by Imperial
To engage other service providers where directed by Imperial
To provide additional services not specified above as directed by Imperial
Payne signed the agreement on behalf of both Imperial and TKE. Payne told me that Fowler drew up the agreement. He said that TKE was to deal with the administrative functions of the invested funds into the new scheme CAPITA OAK. He said that the 5% administration fee had been agreed so the crucial element was that Metis received the 95%.APART FROM DOING AN EFFECTIVE JOB IN RESPECT OF 1 ABOVE, IT DOESN’T LOOK AS THOUGH ANYBODY TOOK CARE OF THE REMAINING 7 POINTS. PAYNE DID NOT TELL BARCLAYS THAT THE IMPERIAL ACCOUNTS WERE IN RESPECT OF A PENSION SCHEME, AND I BELIEVE THIS IS WHY THEY CLOSED THE ACCOUNT SUDDENLY IN JULY 2013 BECAUSE THEY WERE “UNCOMFORTABLE” WITH THE ACCOUNT ACTIVITY. NOBODY APPEARS TO HAVE KEPT ANY FINANCIAL RECORDS, EITHER FOR THE SCHEME OR THE MEMBERS. IT WAS IMPOSSIBLE TO MAKE PAYMENTS FROM THE SCHEME IN RESPECT OF THE MEMBERS BECAUSE EVERY LAST PENNY WAS SPENT ON PURCHASING (ILLIQUID) STORE PODS SO THERE WAS NOTHING LEFT TO PAY MEMBERS WHO WANTED TO TRANSFER OUT. ADMINISTRATION SEEMS TO HAVE BEEN RESTRICTED TO WHAT WAS IN THE INTERESTS OF FOWLER, PERKINS, XXXX, PAYNE AND THOSE BEHIND TKE, RATHER THAN ANY ACTIVITY ASSOCIATED WITH WHAT WAS IN THE INTERESTS OF THE CAPITA OAK MEMBERS. APART FROM OPENING STATEMENTS, NO DOCUMENTS/INFORMATION WAS PROVIDED TO THE MEMBERS.
Whilst TKE has an agreement to provide administrative services to Imperial, Perkins in an email to me dated 23.2.15 advised that: “I, along with TKE Admin, identified to XXXX in spring/summer 2014 that TKE was unclear whether arrangements had been made by XXXX or others for the required pension scheme reporting, particularly to scheme members and had been completed or was in hand. Neither TKE nor I on behalf of TKE had complete information to enable such reporting, and in particular, were not in possession of information about the investment returns achieved on the scheme investments (store pods), which investments were understood to have attracted a guaranteed rate of return at 8% per annum. Accordingly, for the benefit of scheme members, both myself and Fowler reached out to XXXX and to his assistant Tom Biggar to ensure steps were taken to achieve compliance. The proposal made to XXXX was that a service agreement be prepared, allowing reporting requirements to be observed, and particularly that complete and accurate information could be delivered to scheme members. A separate fee for the service was to be negotiated with XXXX. Despite our best efforts, XXXX declined to conclude the service level agreement, and accordingly the member reporting was not undertaken. Subsequently a number of scheme members became concerned as to their membership of the scheme and investment under it, and this may have led to the position in which the scheme found itself, and Chant has sought to regularize. In relation to this aspect, I am able to attach the email from Biggar indicating he was in possession of the relevant scheme information. Finally I attach an email from which it is clear that, on behalf of TKE, I am pressing for information concerning the expected 8% guaranteed return on the store pods. I did not receive a response to my enquiries as to the 8% return. The same email trail also deals with the request by XXXX for payment of some £100k to Hawkeshead with a subsequent request from XXXX for payment instead to be made for his benefit to Metis. IT IS CLEAR FROM THE EMAIL TRAIL THAT XXXX AND PERKINS HAD A “FALL OUT”. IT WOULD SEEM THAT PERKINS WAS ASKING FOR MONEY IN ORDER TO DO THE PROPER WORK ON THE SCHEME THAT SHOULD HAVE BEEN DONE IN THE FIRST PLACE, AND XXXX WAS OBJECTING BECAUSE PERKINS HAD ALREADY BEEN PAID “ALL THAT MONEY”.
From this email I note that TKE has failed to report to the members of the CAPITA OAK of which Imperial are trustee. I am not aware of any report having been prepared. Despite its administrative function TKE does not have information concerning the 8% return. When I spoke to Perkins on 10.2.15 he told me he had been informed by XXXX or Biggar that the 8% return had been “deferred”. This appears to have been “shutting the stable door after the horse was way up the hill”. This should have been clarified on day one, not long after 300 victims had lost £10.8 million.
According to Payne, TKE received funds totaling £541,775.51 to provide administrative services to Omni ** and Imperial. ACCORDING TO THE RECORDS PROVIDED TO ME, THE ABOVE SUM WAS ONLY IN RESPECT OF IMPERIAL – NOT OMNI.
Funds Received: £10,835,510; fees charged TKE £541,776; paid by Metis Law to Thurlstone £100,558; total fees: £642,334 i.e. 5.9%. THERE IS STILL NO EXPLANATION AS TO WHY THE £100K WAS PAID TO THURLSTONE. DOWNS HAD BEEN DESPERATELY TRYING TO CLAIM THERE WAS NO CONNECTION BETWEEN THE PENSION TRANSFERS AND THE THURLSTONE LOANS, AND YET CLEARLY THE METIS LAW ACCOUNTS SHOW THAT THERE WAS. FOWLER KNEW ABOUT THE LOANS RIGHT AT THE BEGINNING, BUT IT IS OBVIOUS THAT ONCE INVESTIGATIONS COMMENCED INTO THE ACCOUNTING RECORDS HE, PERKINS AND DOWNS WERE ANXIOUS TO SUPPRESS THIS PARTICULAR TRANSACTION BECAUSE IT FIRMLY TIED THE DE FACTO DIRECTORS TO PENSION LIBERATION FRAUD.
It appears XXXX has been central to the promotion of CAPITA OAK. His company, Nationwide Benefit Consultants was to receive 2% of pension transfers, some £216,710, however, instead of payments being made to NATIONWIDE BENEFIT CONSULTANTS, XXXX requested TKE to make a payment of £100,873 to Hawkshead Properties. Furthermore, on instructions from Dunlop, Metis Law made a payment of £100,557 to Thurlstone who according to their invoice are located in the Seychelles. I have been unable to establish who is behind Thurlstone although Dunlop indicated it was XXXX. The funds remaining with TKE for the administration of HRBC (SHOULD THIS READ CAPITA OAK RATHER THAN HRBC? POINT 423 IN YOUR WITNESS STATEMENT?) of £440,903 were utilized to make payments of £86,087 to Fowler, £63,087 and £20,398 to WJP Admin and Copeland South for the benefit of Perkins and £73,811 to KE Media Services for the benefit of Holmes. HAVE YOU ESTABLISHED WHY £73K WAS PAID TO HOLMES?
Out of the £13,328,750 (9.8m of which from CAPITA OAK) paid to Store First, 7.2m has been paid by Store First to third parties by way of an introducer fee/bonus/or for unexplained purposes. Commission paid to TRANSEURO on sale of all store pods in accordance with Marketing and Sale Agreements between TRANSEURO and Store First £3,998,625; 8% x 2 years guaranteed return due to CAPITA OAK paid to TRANSEURO as agreed between Talbot, Chapman-Clark and Whittaker £1,572,600.
No accounts of TRANSEURO’s trading have been filed at Companies House Gibraltar and the only accounting information filed are b/s as at 31.12.12 and 13 at which time there was a credit balance on the P&L a/c of £199,988. These b/s have been signed by Kirsty Platt for Tosca Nominees. The latter Balance sheet was filed at Companies House Gibraltar on 13.1.14.
No bank records for TRANSEURO have been produced.
Whittaker informed me that he had been contacted by Talbot shortly after I commenced my investigation into JACKSON FRANCIS with a request that Whittaker should not disclose any of TRANSEURO’s banking details to me. Whittaker added that Talbot and Chapman-Clark were very nervous of my enquiries and Talbot had even attempted to gain unauthorised access to Store First’s computer network in order to alter information held there about TRANSEURO. SO, HAVE TALBOT AND CHAPMAN-CLARKE BEEN REPORTED FOR FRAUD?
Bank statements for Imperial’s current a/c 03841928 have been produced recording transactions between 30.7.12 and 16.9.13 at which date the credit balance was £154,526. The last bank statement contains a reconciliation made by Payne as follows:
balance b/f £154,526.32
reversal £1,665.56
balance 156,191.88
Chaps (£25)
CWP (£10k)
TKE (£146,166.88)
I understand from the above reconciliation that there was a payment reversal of 1.6k and that from the available funds Payne received a payment of 10k and that the balance of funds of 146k were transferred to TKE.
My analysis of Imperial’s current account between 30.7.12 and 16.9.13 reveals total receipts of 16,260,896 of which 10,835 relates to pension transfers and 5,328,208 relates to transfers from Imperial’s reserve account 83365921. HAVE YOU ESTABLISHED WHAT THE EXTRA £5.3M RELATES TO? IMPERIAL WAS ALSO THE ADMINISTRATOR FOR THE WESTMINSTER SCHEME AND THIS AMOUNT NEEDS FURTHER EXPLANATION.
My analysis of Imperial’s payments from this account reveals total payments of £16,156,479 of which £10,190,598 was transferred to Metis, £5,609,125 relates to transfers from (THIS IS YOUR WITNESS STATEMENT POINT 487 – WHY DO YOU STATE £5.3M ABOVE AND £5.6M HERE?) the reserve account 83365921, £82,911 relates to PCLS paid to members of CAPITA OAK and £168,691 relates to transfers to TKE. I IDENTIFIED (FROM THE TRANSFER RECORDS) THAT THERE WAS AN AMOUNT OF APPROXIMATELY £1.22 MISSING IN TRANSFERS WHICH WERE NOT INCLUDED IN THE PAYMENTS TO METIS LAW. THIS HAS NEVER BEEN EXPLAINED BY DOWNS.
Duffell told me that she dealt with TKE’s online banking and that in May 2014 TKE’s available funds were transferred from its Barclays account to a facility obtained at Metro Bank. Payne produced to me TKE’s Barclays current account 23817857 for the period 12.11.12 to 4.4.14 at which date there was a credit balance of £1.22.
My analysis of TKE’s Barclays account 23817857 statements reveals total receipts of £939,990.33 and total payments of £938,989.11. I have prepared an extract from TKE’s bank payments which shows inter alia that Fowler received payments totaling £86,632, Perkins’ companies £63,087 and £20,398 respectively, KE Media Services £73,811 and Premier Pension Transfers £63,320. THE AGREEMENT WITH PREMIER PENSION TRANSFERS WAS THAT THEY WOULD GET PAID £250 PER TRANSFER. AT 300 MEMBERS THIS WOULD HAVE BEEN AT LEAST £75K. PPT WERE PUT IN PLACE BY FOWLER.
From information obtained in the course of my enquiries I am aware that Metis hold some £31,982 in their Imperial Client a/c and have outstanding fees of £27,624 and that Downs & Co have £99,900 in their Imperial Client Account. METIS LAW RETROSPECTIVELY RAISED INVOICES FOR “TALKING TO THE BBC AND TO ME” AND I DO NOT BELIEVE THEIR (SPURIOUS) OUTSTANDING INVOICE FOR £27K IS VALID.
No accounts of TRANSEURO’s trading have been filed at Companies House Gibraltar. The b/s as at 31.12.13 filed at Companies House Gibraltar on behalf of TRANSEURO show unspecified current assets of £200k and its sole liabilities being its £12 share capital.
I am also aware that the store pods purchased by Imperial on behalf of CAPITA OAK have a liability for ground rents outstanding as at 27.4.15 of £60,551.16. I SUBMIT THAT AS METIS LAW CHARGED AROUND £60K FOR THEIR NEGLIGENT SERVICES IN PURCHASING £9.8M WORTH OF STORE PODS WITHOUT CHECKING THE VALUATIONS OR THE CONTRACTS, THEY THEMSELVES SHOULD PAY THIS.
It is also apparent from my enquiries that some £9.8m of CAPITA OAK assets have been invested by Imperial in an illiquid asset namely store pods with Store First held in the name of Imperial. As such there is no one responsible for the management of the investment on behalf of members and no provision has been made to make pension payments in the future including 25% lump sums when members reach 55 years of age going forward. In addition, no provision has been made for the payment of ground rent. IT IS WORTH ASKING WHY THERE WERE NO ONGOING MANAGEMENT CHARGES SET UP FROM THE START? THE 5% TRANSFER FEE WAS A ONE OFF, AND WAS FULLY SPOKEN FOR IN TERMS OF FEES DIVIDED UP BETWEEN FOWLER, PERKINS, XXXX, HOLMES AND WARD (PREMIER PENSION TRANSFERS). IT IS DIFFICULT NOT TO CONCLUDE THAT NOBODY INVOLVED IN THIS CATASTROPHE CARED ABOUT WHAT WOULD HAPPEN TO THE PENSION FUND GOING FORWARD AND/OR THAT THEY ALL EXPECTED IT TO END IN TEARS AND THAT THEY COULD ALL JUST “WALK AWAY” HAVING POCKETED THEIR SUBSTANTIAL FEES, LEAVING THE CAPITA OAK MEMBERS “HUNG OUT TO DRY”. IT WAS THE TRUSTEE’S RESPONSIBILITY TO ENSURE THE SCHEME WOULD BE MANAGED IN THE LONG TERM AND THIS FAILURE LIES SQUARELY AT THE DOOR OF FOWLER, PERKINS AND XXXX AS DE FACTO DIRECTORS, AND PAYNE/DUNLOP ET AL AS ACTUAL DIRECTORS (ALBEIT PUPPET ONES). NOTHING HAS BEEN MENTIONED ABOUT STEPHEN WARD AND ANTHONY SALIH IN THIS WITNESS STATEMENT AND IT NEEDS TO BE CLEARLY STATED THAT WITH EVERY SINGLE TRANSFER THEY ACTIONED BETWEEN THEM, THEY MUST HAVE KNOWN THEY WERE DOOMING EACH MEMBER TO LOSE THEIR PENSION. WARD IS A HIGHLY-QUALIFIED PENSIONS “EXPERT”, GOVERNMENT CONSULTANT ON PENSIONS AND AUTHOR OF THE TOLLEYS PENSIONS TAXATION MANUAL. TO HAVE TRANSFERRED MEMBERS SUCH AS MR. X, WITH A £370K FINAL SALARY NHS PENSION INTO A NEGLIGENTLY/FRAUDULENTLY SET UP LIBERATION SCAM WITH ONE SINGLE, RISKY, ILLIQUID ASSET WAS NOTHING LESS THAN CRIMINAL.
Members of CAPITA OAK were advised that if they transferred their pensions to the scheme they would receive 8% return guaranteed for the first two years. Responses to questionnaires have indicated that members have not seen any evidence of a return being received. My enquiries have found that no return of any description has been paid to CAPITA OAK for the benefit of members. SO, HAVING CLEARLY ESTABLISHED THIS, WHO IS LIABLE? ALTHOUGH I CAN SEE THAT NOBODY COMES OUT OF THIS WELL, THE BUCK STOPS WITH THE TRUSTEE WHO SHOULD HAVE ENSURED THIS WORKED PROPERLY FROM DAY ONE. FOWLER SET THIS SCHEME UP, ACTED AS DE FACTO DIRECTOR, PUT IN PLACE PUPPET DIRECTORS WHO HADN’T A CLUE WHAT WAS GOING ON, AND FAILED TO ENSURE THAT WHATEVER AGREEMENTS/ARRANGEMENTS HAD BEEN MADE BY XXXX (AND TALBOT, CHAPMAN-CLARKE ET AL) DID NOT COMPROMISE THE INTERESTS OF THE SCHEME.
Metis have stated it was never part of their instructions that there was any form of return in relation to income from store pods and as far as they were aware the store pods were not income producing at that time. THIS IS NOT WHAT THEY TOLD ME. THE STORE FIRST WEBSITE CLEARLY STATED 8% GUARANTEED RETURN AT THE TIME THE PODS WERE PURCHASED, AND METIS SHOULD HAVE DONE THEIR DUE DILIGENCE. THEY SHOULD HAVE ASKED THE QUESTION: “WHAT INCOME IS DUE TO THE SCHEME?” AND THEN ENSURED THE PURCHASE CONTRACTS REFLECTED THIS. THE DRAFT PURCHASE CONTRACTS WERE ALSO IN THE PUBLIC DOMAIN IN 2012/13 SO IT WOULD HAVE BEEN EASY TO CHECK. BUT THEN THE TRUSTEE SHOULD HAVE ENSURED THIS BEFORE ONE SINGLE POD WAS PURCHASED.
XXXX told me he didn’t know who received the 8% guaranteed return. DID HE PUT THAT IN WRITING? HE TOLD ME THAT CHAPMAN-CLARKE WAS VERY UPSET THAT HE WAS GETTING BAD PRESS AND THAT IT WAS BEING SUGGESTED THAT HE HAD STOLEN THE £1.6M. Dunlop told me he thought the scheme should have got the 8% guaranteed return but for the period he was director of Imperial he would not have known. HE IS PROBABLY RIGHT, AS HE DIDN’T UNDERSTAND THAT AS DIRECTOR IT WAS HIS LEGAL RESPONSIBILITY, BUT THEN HE WAS UNDER THE THUMB OF FOWLER AND/OR XXXX AND PROBABLY DIDN’T WANT TO ASK TOO MANY QUESTIONS.
In the case of CAPITA OAK members of the public were induced to enter the scheme on the basis they would receive a payment of 5% of the transferred fund which they were advised would be treated as a “non repayable” loan from a company called Thurlstone Management Services Ltd. The loan agreement is made between the CAPITA OAK member and Thurlstone whose address is Suite 31, Don House, 31-38 Main St, Gibraltar. THE QUESTION MUST BE ASKED: “WHERE DID THE MONEY COME FROM TO PAY OUT THE 5% LOANS?”. SOMEBODY SET THIS UP; ORGANIZED IT; FACILITATED IT. FOWLER KNEW ALL ABOUT IT, AS DID XXXX. FOWLER WAS A PENSIONS LAWYER WHO HAD WORKED CLOSELY WITH STEPHEN WARD OF PREMIER PENSION SOLUTIONS/TRANSFERS (SINCE 2010) AND WAS THE PRINCIPAL PROMOTER AND ADMINISTRATOR OF THE ARK PENSION LIBERATION SCHEME. FOWLER WOULD HAVE READ THE DECEMBER 2011 JUSTICE BEAN RULING AND KNEW THAT WHAT HE WAS INVOLVED IN WITH CAPITA OAK WAS WIDELY REPORTED (BY TPR AND HMRC) AS A SCAM.
I am concerned that the inducement payments received by members could be treated by HMRC as unauthorised payments from a member’s pension fund and will be subject to tax charges of 55%. I have seen no evidence that members were warned that this was a possibility. THE MEMBERS WERE CLEARLY TOLD THE “LOAN” WAS TAX FREE. RECENTLY HMRC HAVE BEEN CONTACTING THE CAPITA OAK MEMBERS AND ARE CONSIDERING WHETHER TO TAX EITHER JUST THE 5% LOANS OR THE ENTIRE TRANSFERS, SINCE THEY ARE LIKELY TO DEEM THAT CAPITA OAK WAS NEVER A BONA FIDE PENSION SCHEME SET UP TO PROVIDE INCOME IN RETIREMENT.
The loan agreements signed by the client that I have seen indicated Thurlstone is registered in Gibraltar and that Gibraltar shall be the governing law and jurisdiction. I have been unable to establish that Thurlstone actually exists, although I have been able to confirm it is not registered in Gibraltar. I HAVE NO DOUBT THAT ALAN FOWLER, A PENSIONS LAWYER, WOULD KNOW EXACTLY WHERE THURLSTONE IS REGISTERED. PERHAPS IT IS REGISTERED (IN GIBRALTAR OR SOMEWHERE ELSE?) UNDER A SLIGHTLY DIFFERENT NAME? RATHER LIKE RP MEDPLANT IN CYPRUS (THE SPONSORING EMPLOYER OF THE CAPITA OAK SCHEME) DOESN’T EXIST, BUT RP MED PLANT DOES.
On 5.2.13, Dunlop instructed Metis to settle an invoice of the same date raised by Thurlstone for £100,557.58. Dunlop told me he would have to make enquiries as to the purpose and nature of the payment to Thurlstone. In an email to me on 5.2.15 Dunlop described the payment as follows: “the payment to Thurlstone related to commissions due in respect of client introductions and management services to CAPITA OAK and was made under agreements by Fowler and Perkins”. SO, DE FACTO, FOWLER AND PERKINS WOULD HAVE KNOWN EXACTLY WHY THE PAYMENT WAS MADE AND FOR WHOSE BENEFIT THIS PAYMENT WAS MADE. THIS IS THE “SMOKING GUN” THAT DOWNS HAS BEEN SO DESPERATELY TRYING TO HIDE SINCE OCTOBER 2014 AND WHY HE (UNDER INSTRUCTIONS FROM FOWLER AND PERKINS) WAS SO KEEN TO SUPPRESS THE METIS LAW ACCOUNTS, AS THEY DID NOT WANT THIS TO COME OUT.
Dunlop told me on 17.12.14 he believed XXXX was the person behind Thurlstone. IT SEEMS TO ME THAT DUNLOP IS TERRIFIED AND REALLY DOESN’T KNOW WHETHER HE IS IN THE PERKINS/FOWLER CAMP OR THE XXXX ONE. PERKINS/FOWLER ARE KEEN TO PIN THE BLAME FOR CAPITA OAK ON XXXX, AND DUNLOP PROBABLY DOESN’T UNDERSTAND (ALTHOUGH HE HAS PROBABLY REALISED BY NOW) THAT HE WAS USED AS A “FALL GUY” BY ALL THE DE FACTO DIRECTORS.
When I asked XXXX about the Thurlstone invoice he said he was not aware he was going to be asked about that company. He said he had no knowledge about Thurlstone and that I would have to write to them to ask them about it. In the email dated 4.1.13 from XXXX to Fowler he referred to “setting up a loan company and loan agreements”. IT IS UNDOUBTEDLY SAFE TO ASSUME THAT WHOEVER SET UP AND OPERATED THURLSTONE DID SO WITH THE EXPLICIT INTENTION OF OBSCURING WHO WAS BEHIND IT. PERKINS AND FOWLER WILL CLAIM IT WAS XXXX; XXXX WILL CLAIM IT WAS PERKINS AND FOWLER. MY GUESS IS THAT STEPHEN WARD WILL HAVE HAD A HAND IN THIS SOMEWHERE ALONG THE LINE. HE IS THE LEADING “EXPERT” ON PENSION LIBERATION FRAUD AND SET UP A LOAN COMPANY CALLED MARAZION (REGISTERED IN CYPRUS) IN 2012 TO OPERATE 50% LOANS IN THE EVERGREEN QROPS SCAM. IN FACT, WARD PROBABLY PLAYED A MUCH BIGGER PART IN CAPITA OAK THAN ANYONE IS ADMITTING: THE TRUST DEED AND FACT SHEETS FOR CAPITA OAK AND WESTMINSTER WERE ON HIS OFFICE COMPUTER IN 2014 (AND HANDED TO HMRC ALONG WITH DETAILS OF HIS VARIOUS OTHER SCAMS). AMONGST WARD’S VARIOUS SCHEMES AND FIRMS WAS INCLUDED DORRIXO ALLIANCE, A PENSIONS TRUSTEE/ADMINISTRATION COMPANY WHICH WAS THE TRUSTEE OF LONDON QUANTUM WHICH WAS PLACED IN THE HANDS OF DALRIADA TRUSTEES BY TPR ON 18.6.15. LQ INCLUDED INVESTMENTS IN GROUP FIRST ASSETS.
IN EXAMINING WHAT HAPPENED (AND HOW AND AT THE BEHEST OF WHO) IN THE CAPITA OAK CASE, IT IS NECESSARY TO TAKE INTO ACCOUNT THE WHOLE SERIES OF EVENTS IN ORDER TO UNDERSTAND THE BIGGER PICTURE:
IN 2010/11 STEPHEN WARD WAS VIGOROUSLY PROMOTING AND ADMINISTERING THE ARK SCAM WHICH HAS LEFT 486 VICTIMS WITHOUT ACCESS TO THEIR £30M WORTH OF PENSIONS AND WITH MILLIONS OF POUNDS’ WORTH OF TAX LIABILITIES FOR THE 50% LIBERATIONS FROM HMRC. BY THE TIME THE SCHEME WAS PLACED IN THE HANDS OF DALRIADA BY TPR ON 31.5.11, ARK WAS GAINING TRACTION AND THE TRANSFER APPLICATIONS WERE FLOODING IN. CRAIG TWEEDLEY, WHO RAN ARK, TOLD ME THAT WARD AND FOWLER WERE TRYING TO GAIN CONTROL OF ARK AND TAKE OVER THE SCHEME ENTIRELY. OF THE 5% ARK TRANSFER FEE, WARD WAS ORIGINALLY TAKING 2%, BUT OVER A NUMBER OF MONTHS THIS HAD INCREASED TO 3.5% AND HE AND FOWLER WERE EAGER TO TAKE THE ENTIRE 5% AND WERE GRADUALLY LEVERING TWEEDLEY OUT OF THE PICTURE. JUSTICE BEAN RULED THAT THE PENSION LOANS WERE A “FRAUD ON THE POWER OF INVESTMENT” AND DALRIADA INFORMED ALL THE MEMBERS THAT THE “LOANS” (TOTALING £11M) WOULD HAVE TO BE PAID BACK AND THAT THERE WOULD BE A SCHEME SANCTION CHARGE BY HMRC OF 55% FOR MAKING UNAUTHORISED PAYMENTS – AS WELL AS 55% FOR THE MEMBERS THEMSELVES.
WARD’S FIRM IN SPAIN WAS, UNTIL VERY RECENTLY, A TIED AGENT OF FCA-REGULATED FIRM AES FINANCIAL SERVICES AND HAS PERMISSION UNDER THE “PARTNERSHIP” AGREEMENT FOR INSURANCE AND INVESTMENTS BUT NOT PENSION TRANSFERS. WARD’S UK FIRM, PREMIER PENSION TRANSFERS, IS NOT FCA REGULATED.
FAR FROM REALIZING/ACKNOWLEDGING HE (WARD) HAD MADE A TERRIBLE ERROR OF JUDGEMENT (AND TRYING TO PUT IT RIGHT OR EVEN SUPPORT THE VICTIMS) WHEN ARK GOT SHUT DOWN, WARD IMMEDIATELY SET UP AN AGREEMENT WITH SIMON SWALLOW OF CHARTERSQUARE IN NEW ZEALAND AND THE EVERGREEN QROPS/MARAZION LOAN PENSION LIBERATION SCAM WAS SET UP JUST MONTHS AFTER ARK TERMINATED. 426 BRITISH EXPATS IN SPAIN ARE NOW LEFT STUCK IN EVERGREEN (WHICH WAS REMOVED FROM THE QROPS LIST IN NOVEMBER 2012) WITH 50% 5-YEAR TERM LOANS WHICH WILL HAVE INCREASED IN VALUE BY 50% BY THE END OF THE TERM. HMRC ARE NOW MAKING ENQUIRIES INTO THE TRANSFERS AND LOANS AND UNDOUBTEDLY ALL 426 MEMBERS WILL FACE FINANCIAL RUIN.
WHEN EVERGREEN GOT SHUT DOWN, WARD TRANSFERRED ALL HIS PENSION LIBERATION CASES TO TWO OCCUPATIONAL SCHEMES CALLED HEADFORTE AND SOUTHLANDS AND AGAIN CONTINUED HIS OPERATIONS SEAMLESSLY. FOWLER WAS STILL WORKING CLOSELY WITH HIM IN THE BACKGROUND, AND BETWEEN THEM THEY WERE CONTACTING LARGE NUMBERS OF OFFSHORE IFA’S TO HELP PROMOTE THEIR “NEW GENERATION” OF PENSION LIBERATION SCAMS THROUGHOUT EUROPE.
WARD HAD A PORTFOLIO OF OTHER SCHEMES AND FIRMS ON HIS OFFICE COMPUTER WHICH INCLUDED: DORRIXO ALLIANCE, EVERGREEN, MARAZION (LOANS), FELDSPAR, HAMMERLEY, MARIBEL, HALKIN, RANDWICK, BOLLINGTON WOOD, CAPITA OAK, WESTMINSTER AND THAMES TRUSTEES. IMPERIAL WAS THE ADMINISTRATOR FOR BOTH CAPITA OAK AND WESTMINSTER; RP MEDPLANT (OR MED PLANT) THE SPONSORING EMPLOYER FOR BOTH.
IN 2014, WARD SET UP THE LONDON QUANTUM SCHEME, WITH DORRIXO ALLIANCE AS THE TRUSTEE, AND A COLLECTION OF HIGH-RISK, ILLIQUID ASSETS INCLUDING GROUP FIRST’S PARK FIRST WERE PURCHASED ON BEHALF OF THE SCHEME. THIS SCHEME WAS OPERATING RIGHT UP TO 18TH JUNE 2015 WHEN TPR PLACED IT IN THE HANDS OF DALRIADA.
I THINK (AND THE CAPITA OAK VICTIMS WILL UNDOUBTEDLY AGREE) THAT YOUR WITNESS STATEMENT RAISES MANY MORE QUESTIONS AND LEAVES MUCH OF THE EXISTING QUESTIONS UNANSWERED. BUT THE BIGGEST QUESTION OF ALL IS WHY HMRC AND TPR ALLOW THESE SCAMS TO BE REGISTERED AS PENSION SCHEMES IN THE FIRST PLACE? THE VICTIMS OF ARK, EVERGREEN, CAPITA OAK AND WESTMINSTER WERE ALL ASSURED THE SCHEMES WERE “SAFE” BECAUSE THEY WERE HMRC/TPR “APPROVED”. SOMETHING HAS TO CHANGE, BECAUSE CLEARLY CEDING PROVIDERS ARE STILL – TO THE PRESENT DAY – ALLOWING TRANSFERS INTO THESE SCAMS RUN BY WARD, PERKINS, FOWLER ET AL. ONE OF THE LATEST VICTIMS TO LOSE HIS PENSION IS A POLICE OFFICER WHOSE POLICE PENSION OF WELL IN EXCESS OF £100K WAS TRANSFERRED TO LONDON QUANTUM WITHOUT A SINGLE QUERY BY THE CEDING TRUSTEE AS TO HOW A MEMBER WHO IS A SERVING POLICE OFFICER COULD POSSIBLY TRANSFER TO AN OCCUPATIONAL SCHEME WITH A NON-EXISTENT SPONSORING EMPLOYER THAT HAS NEVER TRADED, LET ALONE EMPLOYED ANYBODY.
REVERTING TO THE ROLE OF XXXX IN CAPITA OAK/IMPERIAL, IT MUST BE STATED THAT XXXX CONTACTED ME IN SEPTEMBER 2014 OUT OF THE BLUE. HE ASKED ME FOR HELP AND ADVICE ON THE CAPITA OAK “PROBLEM”. HE TOLD ME THAT HE WAS BEING “FRAMED” AND IN SUBSEQUENT CONVERSATIONS AND EMAILS MADE IT CLEAR HE FELT THAT PERKINS, FOWLER AND PAYNE WERE TRYING TO DIVEST THEMSELVES OF BLAME AND LAY ALL THE BLAME ALL XXXX’S DOOR. TO WHATEVER EXTENT XXXX WAS CULPABLE, HE CALLED ME ON SEVERAL OCCASIONS AND GAVE ME INFORMATION ABOUT CAPITA OAK, WESTMINSTER AND REGENT. FURTHER, HE PROVIDED ME WITH THE IMPERIAL/TKE ACCOUNTS AND SENT ME SOME CRUCIAL EMAILS WHICH CLEARLY SHOWED THAT FOWLER WAS AWARE CAPITA OAK WAS OPERATING LIBERATION FRAUD AND THAT FOWLER WAS SEEKING “COUNSEL’S OPINION” ON THE STORE FIRST ASSETS. XXXX’S LAST EMAIL TO ME WAS IN FEBRUARY 2015: “HI ANGIE, I JUST THOUGHT I’D DROP YOU A QUICK EMAIL TO LET YOU KNOW WHERE THINGS ARE UP TO. AS PREVIOUSLY STATED, WE ARE COOPERATING WITH AN INQUIRY FROM THE INSOLVENCY SERVICE. FOR YOUR BACKGROUND INFORMATION WE HAVE BEEN ENTIRELY OPEN WITH THEM, AND BOTH TOM AND I HAVE BEEN INTERVIEWED AND HAVE SUPPLIED DOCUMENTARY EVIDENCE ALONG WITH ANSWERING REPEATED REQUESTS FOR INFORMATION. BECAUSE OF THIS ONGOING INQUIRY WE STILL CAN’T SAY ANYTHING FURTHER TO ANY THIRD PARTIES – WHICH IS FRUSTRATING FOR ALL OF US. ARE THEY KEEPING INTERESTED PARTIES SUFFICIENTLY UPDATED? WARMEST REGARDS, JAMES”
I HAVE NOT HEARD FROM XXXX SINCE.
I HAVE TO SAY THAT XXXX’S ATTITUDE HAS BEEN IN STARK CONTRAST TO THAT OF PERKINS, FOWLER AND DOWNS WHO HAVE WAGED A SAVAGE WAR OF ATTRITION AGAINST ME SINCE OCTOBER 2014 AND BEEN ENTIRELY OBSTRUCTIVE TOWARDS MY ATTEMPTS TO UNTANGLE THE WEB OF DECEIT BEHIND IMPERIAL AND CAPITA OAK. DOWNS HAS ACCUSED ME OF WORKING WITH XXXX AND HAS REFERRED TO HIM AS MY “BOSS”.
FINALLY, AN EMPLOYEE OF PERKINS AND FOWLER SENT ME A LARGE NUMBER OF ANONYMOUS EMAILS TOWARDS THE END OF 2014 WHICH INCLUDED MANY EMAILS BETWEEN PERKINS, FOWLER, PAYNE AND XXXX. ALTHOUGH I DO NOT KNOW THE IDENTITY OF THIS PERSON, HE/SHE WAS CLEARLY CLOSE TO THE IMPERIAL “TEAM” AND HAD ACCESS TO PERKINS’ AND FOWLER’S EMAILS SOMEHOW. THIS “WHISTLE BLOWER” CLEARLY STATED THAT PERKINS, FOWLER AND WARD WERE BEHIND CAPITA OAK AND IN HIS FINAL EMAILS TO ME CLAIMED THAT HE FEARED FOR HIS LIFE. I HAVE NOT HEARD FROM HIM SINCE HIS LAST EMAIL DATED 30.11.14 WHEN HE INFORMED ME THAT A NEW SCAM THAT I WAS LIKELY TO HEAR ABOUT SHORTLY WAS IN THE PIPELINE.
PERHAPS YOUR WITNESS STATEMENT MIGHT HAVE BEEN MORE CONCLUSIVE HAD THIS INSIDE INTELLIGENCE BEEN INCLUDED?
ANGELA BROOKS, CHAIRMAN – ARK CLASS ACTION 8.7.2015
In every pension scam there is one beginning, lots of middles, and always a wretched ending for the victim and a profitable ending for the scammers. The beginning is always a negligent, lazy, box-ticking transfer by a ceding provider – the worst of which always tend to be the likes of Standard Life, Prudential, Scottish Widows, Aviva, Scottish Life, Aegon, Zurich etc.
Pension scams are rarely simple and there are many different culprits to blame for the losses. The one common theme though, is that not one of the parties involved is prepared to take the blame for the victims’ losses – EVER. It was always someone else’s fault.
The pension scam trail is rather like a game of Cluedo. The question is: “who murdered the pension fund?”. We travel around the board trying to decipher who is to blame: at which point was the pension fund truly put at risk? – and with what weapon was the pension fund murdered?
While the pension fund transfer always starts with the negligent ceding provider, there are financial crime facilitators long before this: our old friends HMRC and the Pensions Regulator. HMRC registers the scams – often to repeat, known scammers. HMRC does no basic due diligence and deliberately ignores obvious signs that the scheme is an out and out scam. Then HMRC does nothing to warn the public when they discover there are dastardly deeds afoot. In the case of an occupational scheme, the Pensions Regulator allows the scheme to be registered and is slow to take any action even when obvious signs of financial crime emerge.
In recent cases, we have seen complaints – by the victims of scams – upheld against the ceding provider’s negligence in releasing the pension funds to the scammers and financial crime facilitators. And yet neither HMRC nor the Pensions Regulator is ever brought to account. The biggest problem is that – in the case of pension liberation – HMRC will pursue the victims and not the perpetrators. This then compounds the appalling damage done to thousands of people’s life savings.
We have often seen serial scammers like Stephen Ward behind scams such as Ark, Capita Oak, Westminster, London Quantum etc., and yet neither HMRC nor tPR take any action (except to pursue the victims for unauthorised payment tax charges). This is neither just nor reasonable – and yet this practice continues unchallenged.
Any half-decent detective would then turn his attention to the “introducers” and cold callers. These people draw in the victims with unrealistic promises of fat returns and “free” pension reviews. In the case of the London Capital & Finance investment scam, we have seen hard evidence of how lucrative introducing and lead generation has become. Surge Group earned over £50 million promoting the scam which saw 12,000 victims lose £236 million worth of life savings. Surge boasts that it has over 100 staff and that they are treated very well: “We have our own in-house Barista who makes the best flat whites in Brighton. Every day you will find healthy breakfasts, fridges brimming with drinks and snacks, weekly massages and haircuts provided onsite.”
In the case of the Continental Wealth Management scam, there was a further trio of suspects: life assurance companies – Generali and SEB and OMI. These providers of expensive “life bonds” pay the scammers 7% commission and facilitate the crime of defrauding victims into investing into high-risk, expensive, unsuitable investments that earn the scammers further fat commissions. Even when the portfolios have been partially or even fully destroyed (murdered), the life offices still take the huge fees and blame the advisers such as CWM – or even the victims themselves.
We also have the so-called regulators – such as the FCA (Facilitating Crime Agency) and tPR (the Pension Rogues), who are supposed to help protect the public from becoming pension scam victims. But these limp and lazy organisations are so slow off the mark, that the scammers have long since vanished by the time they take any action. This is evident in the recent London Capital and Finance investment scam; the FCA was warned back in 2015 but – of course – did nothing.
Another suspect in the pension murder crime scene is the Insolvency Service. Back in May 2015, the Insolvency Service published their witness statement in the case of a large cluster of pension scams – including Capita Oak, Henley Retirement Benefits, Berkeley Burke and Careys SIPPS – all invested in Store First store pods. The total scammed out of 1,200 victims was £120 million – and yet the only action that the Insolvency Service has taken has been to try to wind up Store First. Four years later. And all this will do is punish the victims even further – on top of HMRC punishing the victims by issuing tax demands.
The burning question is:
How long can all the parties involved in these pension scams, go on letting this happen and say it has nothing to do with them? In some cases we have the ceding providers blaming the victims for their losses!
Still, to this day, we see victims’ life savings invested in toxic and expensive assets. Nothing meaningful is being done to put a stop to it. The victims lose their money and the scammers escape with bulging pockets full of cash.
In the offshore advisory space, regulation is still hit and miss – with some firms providing investment advice with only an insurance license. And many providing advice with no license at all. But still QROPS and SIPP trustees routinely accept business from these “chiringuitos”. But even the properly-regulated ones still routinely use expensive, unnecessary “life” bonds – and we now have hard evidence that this is a criminal matter in Spain after our recent DGS ruling against Continental Wealth Management and all associated parties.
The saddest footnote to this blog is that many so-called “experts” seem to think that the real culprit is the victim himself. They state that people who fall for scams were “stupid” or “greedy” or “should have known better. The well-worn trite phrase: “if it sounds too good to be true, it probably is” gets trotted out all too frequently. But when even regulated and qualified firms and individuals have convincing sales patters that effectively con people into expensive, high-risk arrangements with hidden commissions and fake promises of “healthy” returns, is it any wonder that so many pensions are murdered every day? And when large institutions like Old Mutual International and Friends Provident International facilitate such pension and investment scams, is it any wonder that so many highly-intelligent, well-educated people get scammed?
Ask the victims of not just the £236,000,000 London Capital & Finance fund (bond), but also:
Axiom Legal Financing Fund – £120,000,000 (most of which offered by OMI and Friends Provident International)
LM Group of Funds – £456,000,000 (most of which offered by OMI and Friends Provident International)
Premier Group of Funds – £207,000,000 (most of which offered by OMI and Friends Provident International) – including Premier New Earth and Premier Eco Resources
Leonteq structured notes – £94,000,000 (all of which offered by OMI)
The ongoing war against pension scammers continues with no sign that the end is near. The authorities stand idly by – facilitating mis-selling and outright fraud.
The only conclusive way to stop scammers is to ensure there are no victims for them to scam. AND the only way to do this is to educate consumers and drum the TEN STANDARDS into them.
PENSION SCAMMERS MUST BE STOPPED!
Ten Essential Standards For Pension Advice:
Do you know what a pension scammer looks like? The unfortunate answer is, he looks like any other Tom, Dick or Harry (or James, Stephen or Darren) walking down the street. Not only is he good at disguises, he also has the gift of the gab and he will have you convinced that the pension transfer he is offering you will pave the rest of your life with gold. In reality though, the gold will be short lived (or non-existent), and some or all of your fund will probably go poof! (along with the adviser).
Much as a master illusionist takes your breath away with his magic, a master scammer takes your money away with his silver tongue. You will be left wondering just how this smart-looking, sleek-talking ‘adviser’ managed to leave your pension – and probably your life – in tatters.
We have compiled a list of ten standards that EVERY firm offering pension advice should adhere to. Every qualified adviser working for an advisory firm should also be able to meet all of these standards. On Facebook recently, one reader stated: “Why would anyone respond to an unsolicited offer to manage their money from a complete stranger?” The answer is, “I don’t know, but they do!“. So, get to know a financial adviser long before you let them anywhere near your finances.
In the case of Capita Oak, for example, we saw many targeted victims who were struggling financially. So, the offer of a lump sum release and the opportunity of an investment that promised “guaranteed returns” was music to their ears.
Many of the victims didn’t stop to think; didn’t pause to ask the right questions; or do any research to make sure the pension offer came from a viable, credible, regulated firm. The victims just said “yes” as they thought the transfer would make life easier.
For example, with the awful benefit of hindsight – six years on – the Capita Oak victims are grappling with tax demands from HMRC and the possibility that the investment they are trapped in will go into liquidation. These people all wish they had stopped and thought before going ahead.
Sadly, the Capita Oak members who were defrauded by a bunch of scammers, (many of which are under investigation by the Serious Fraud Office) such as XXXX, Stuart Chapman-Clarke and Stephen Ward, are not alone. Thousands of other victims of both UK-based and offshore scams and mis-selling are facing similar regrets: these include victims of scams such as Evergreen New Zealand QROPS; Fast Pensions, Trafalgar Multi Asset Fund/STM Fidecs; Blackmore Global Fund; and Continental Wealth Management.
Mastermind serial scammer Stephen Ward has orchestrated a whole array of different scams over the last nine years. One of the biggest ones was Continental Wealth Management – a 1,000-victim scam. Ward was once a fully qualified and registered adviser and a pension trustee. He has destroyed dozens of pensions funds and thousands of victims’ lives. Yet he has never been prosecuted or forced to pay back even one penny of his victims’ losses. Only at the end of 2018 was he finally banned from being a pension trustee.
Most of the known scams used cold-calling techniques to reel in their victims. Whilst we saw a cold-calling ban on pension sales in 2019, we have already had reports that sneaky firms have changed their scripts to avoid fines. AND we are now seeing scammers focus their targets back onto expats. Which makes us worry there will be more QROPS disasters in the pipeline from now on.
Just a few minutes of research – as well as knowing the right questions to ask and understanding what standards an adviser and firm should adhere to – could have prevented past victims from losing so much of their precious pension pots. We can’t change what happened in the past – other than to take action against the scammers and negligent advisers – but we can help consumers understand what they should be looking for in an adviser:
STANDARDS ACCREDITATION CHECKLIST FOR FINANCIAL ADVISERS:
Proof of regulation for all services provided by the firm and individual advisers in the jurisdiction where advice is given
Evidence of appropriate qualifications and CPD for all advisers
Professional Indemnity Insurance
Details of how fact finds are carried out, and how clients’ risk profiles are determined and adhered to
Details of the firm’s compliance procedures – assuring clients of the highest possible standards
Clear and consistent explanation and justification of the use of insurance bonds for pensions and investments
Clear policy on structured notes, UCIS and in-house funds, non-standard assets and commission-paying investments
Full disclosure of all fees, charges and commissions on all products and services at time of sale, in writing
Account of how clients are updated on fund/portfolio performance
Evidence of customer complaints made, rejected or upheld and redress paid
If the firm you are thinking about using for your pension transfer do not adhere to all of these standards, find one that does. Your pension pot is your life savings – so don’t entrust it to any old unregulated firm or dishonest scammer. Remember, thousands of victims have already failed to ask the above ten questions – and will regret it for the rest of their lives.