Tag: Pension Fraud

  • INTERNATIONAL ADVISER’S GLOBAL FINANCIAL SERVICES AWARDS 2025 By Gary Robinson

    INTERNATIONAL ADVISER’S GLOBAL FINANCIAL SERVICES AWARDS 2025 By Gary Robinson

    Gary Robinson of International Adviser celebrates global undisclosed commissions on June 25th 2025.

    Gary Robinson,  journalist and filmmaker, now heads up International Adviser. IA poses as a financial services news magazine. In reality, it is a rag for promoting the products of the life offices (more accurately known as death offices) such as Utmost International, RL360, Hansard and Investors Trust. This enriches the commission-hungry firms – such as DeVere, Guardian Wealth Management, Holborn Assets and Mondial in Dubai.  (See victims’ reviews below).

    Gary Robinson, also MD of Money Map Media, pictured above promoting Nigel Green of DeVere, claims:

    “Really exciting to bring back the IA Global Financial Services Awards 2025 where the shortlist is solely decided by our advisers, brokers and wealth managers.”

    Death Office Quilter - now Utmost - set to win awards for misrepresentation and undisclosed commissions.
    Death Office Quilter – now Utmost – set to win awards for misrepresentation and undisclosed commissions.

    But Gary’s “excitement” is disingenuous as he knows full well that the advisers, brokers and wealth managers are at the receiving end of the fraudulently-concealed commission machine operated by the death offices. This leads to sales of inappropriate and risky investment products. And the word “adviser” is grossly misleading as the majority of the firms don’t sell advice – they sell products for fat and destructive commissions.

    Gary’s predecessor was Kirsten Hastings.  In 2020, Hastings handed out awards to her paymasters to rapturous canned applause:

    “And the winner of international life group non-UK is Quilter International. Congratulations!”

    “And the winner of International Portfolio Bond is Quilter International.  Congratulations!!”

    “And the winner of Digital Proposition is Quilter International. Congratulations!!!

    Hastings said that Quilter had been “overwhelmingly nominated by the advisers”.  Hardly surprising since that’s where their juicy, fraudulent commissions come from.

    Kirsten Hastings of International Adviser gushing over Quilter International (now Utmost International).

    These undisclosed commissions come in two layers: 7% or 8% on the portfolio bond itself.  Then commissions of up to 19% or more on the toxic, high-risk assets on the investment platforms provided by the death offices. So the “advice” to get sucked into these products is certainly not “independent”.

    Five years later, the 2025 IA awards not only target the death offices but also the rogue jurisdictions which act as enthusiastic incubators for so much international financial crime.  IA Nominations for International Financial Centre of the Year include:

    Hong Kong, Guernsey, Jersey and the Isle of Man. 

    All of which have harboured fraud, negligence and mis selling – with little or no intervention by the regulators.  

    Hong Kong is not as popular among fraudsters as Malta, Gibraltar and the Isle of Man.  However, in 2014 a group of conmen in Hong Kong – including Neil Masters, Michael Foggo, Mark Wearmouth and Chris Beale – launched the GFS Superannuation Scheme 2 occupational pension.  They then operated a multi-million-pound investment fraud in partnership with Czech broker Planet Pensions (aka Aktiva and Square Mile). 

    Neil Masters - Mastering the art of investment fraud.
    Neil Masters – Mastering the art of investment fraud.

    Hundreds of UK-residents were then conned into transferring their pensions to GFS in Hong Kong.  They lost everything in toxic, unregulated, high-commission investments.  Convicted criminals Mark Donnelly and Gordon Couch of Brite Advisors then tried to take over the scheme using Donnelly’s Hong Kong company Tribune – set up jointly with Nigel Green of DeVere.  Donnelly then bought Planet Pensions for £650,000 using money stolen from his Brite Advisors clients.

    The Hong Kong regulator did at least deregister the scheme when it realised it had been used for investment fraud – but then took no criminal action against the perpetrators.

    Guernsey and Jersey have also been involved with various investment scams over the past decade.  These include the 💲100 million unregulated collective investment EEA Life Settlements scam based in Guernsey and the £40 million Privilege Wealth payday loans swindle used as 100% investments in pension portfolios in Jersey.

    The Isle of Man hosts some of the World’s worst facilitators of fraud – including Hansard, Utmost, Quilter, Friends Provident International and RL360.  These firms have been responsible for the destruction of billions of pounds of life savings and are currently standing trial in the Isle of Man for misrepresentation and undisclosed commissions in two claims for £400 million worth of losses for hundreds of victims.  And these death offices have for many years paid millions of pounds in secret commissions to the worst of the commission-driven “advice” industry.  

    Hopefully Gary Robinson will give the audience, at the awards ceremony on 25th June, details of the crippling losses caused by Friends Provident International and Quilter International (now Utmost).

    The IA Award nominations for best international pension provider include Momentum Pensions in Malta.  This is astonishing as Momentum has the most Arbiter complaints of all the QROPS providers in this ineptly-regulated and corrupt jurisdiction.  The Malta Arbiter’s website clearly contains details of nearly 100 serious complaints against Momentum – most of which were upheld.  The Arbiter found that Momentum had failed to comply with the Malta financial services regulations and to have failed in its fiduciary duty to the scheme members.  And yet still the Malta regulator – despite the Malta Arbiter’s damning condemnation – has still not shut down Momentum (or STM for that matter – which came a shameful second to Momentum).

    Momentum Pensions had allowed millions of pounds’ worth of investments in toxic, high-risk structured notes by unregulated Spanish firm CWM.  Most of these failed, wiping out hundreds of members’ pensions.   The sole director of CWM has recently been convicted of fraud and sentenced to four years in prison.

    Momentum Pensions was not the only QROPS provider in Malta to facilitate investment fraud by rogue brokers.  This is borne out in detail through serious complaints published on the Malta Arbiter’s website also include Dominion Fiduciary Services, STM, Optimus, ITC and Mark Donnelly’s MC Trustees.  All these firms negligently allowed high-risk, high-commission, unsuitable investments by unscrupulous brokers (resulting in total loss for the victims).

    These Malta-based pension providers open the gateway to the death offices in the Isle of Man – who host the high-risk investments and facilitate the illegal commissions.  The Asset Review Team at Quilter International had reported concerns about this a decade ago:

    “Commerzbank and Leonteq structured products appear to be risky and not good value due to relatively high commissions.”

    The Asset Review Team also described the undisclosed commission arrangement operated by Nigel Green’s DeVere:

    “DeVere’s model is that they take 4% for advice plus an arrangement fee of 4%.  The 4% advice fee is disclosed.  The arrangement fee is not disclosed to the customer.  The client pays 104% for a structured product with an issue price of 100%.  If the client tried to exit the product on day 2 they would receive 96% for something that they paid 104% for.”

    (And let us not forget that this is just DeVere’s commission on the investments – they also receive up to 8% on the insurance bonds as well).

    Former IoM regulator Peter Kenny – as MD and CEO of Quilter International – did accept liability in 2018 for facilitating the CWM fraud.  He agreed to compensate the victims.  But then he realised this could compromise the £200 million claim against rogue structured note provider Leonteq – and reneged on the agreement.

    So, Gary Robinson, Head of International Adviser, before you start popping the champagne corks and handing out awards to firms which have facilitated fraud, why not announce a minute’s silence to remember the victims.  Describe the misery they have suffered; the poverty; the loss of a lifetime’s work to build up a pension; the broken marriages; the lost homes; the distress and depression.  And don’t forget the deaths.  NEVER FORGET THE DEATHS GARY.

    Gary Robinson of International Adviser celebrating global financial services fraud
    Gary Robinson of International Adviser celebrating global financial services fraud

    DeVere Reviews

    de Swaan 30 Mar 2025

    Rated 1 out of 5 stars

    Stay away from DeVere at all cost

    A few weeks ago I wrote a review of the pathetic service that, for four years (from 2020 to 2024) I received from the Mexican subsidiary of de Vere Group. Today I received a message from Trustpilot informing that my review was removed for “containing possible defamatory accusations”. I have expressed to Trustpilot my absolute willingness to present the evidence for each of the arguments contained in that message, which I summarize below.

    1. de Vere Group is the typical financial company that will approach you with a lot of kindness and good treatment in the first meetings, but then it will basically disappear and it will be up to the customer to chase it to be served.
    2. de Vere Group has the highest personnel rotation you’ve ever seen in a company. In four years I had five financial advisors, which basically leaves the client in an absolute state of defenselessness, because there is no institutional strategy and invariably the advisor in turn will blame the previous one for the decisions and poor performance of your portfolio.
    3. De Vere Group has no incentive for its clients to do well (and it shows) because its commissions are totally unrelated to the financial performance of its clients. Always look for advisors whose fees are related to the performance of your financial boards.
    4. After the departure of each advisor, with de Vere Group it will be up to the client to pursue the company to be served again and it is impossible to demand that there be the slightest continuity in the strategy because the new advisor will start the relationship as if you were a new client and promote new strategies criticizing his predecessor.
    5. When they retire, each advisor will seek to get you to maintain the relationship with him or her by talking badly about the company they are leaving (and I don’t blame them)

    I have dozens of emails that can prove every word of what I expose here. I wish de Vere were as good a financial advisor as he is to accuse defamation.

    Date of experience: 30 June 2024

    Joe Dobert 24 Feb 2025

    Rated 1 out of 5 stars

    Avoid

    They have possibly up to 10% markups on their structured notes and their advisors are not even aware of this. My recommendation: always compare with other providers.

    Date of experience: 24 November 2024

    David 15 Apr 2025

    Rated 1 out of 5 stars

    I have lost more than 80 % of what I invested in cash more than 18 years ago.invested USD 103,000 in a collective…

    I invested USD 103 000 in a collective investment bond with this company in Qatar in 2007. I was promised quarterly meetings with the advisor for him to give me advise. Subsequently, the company closed their Qatar office, closed their Dubai office, closed their Oman office, closed their South African office etc. As of 2025, My investment is worth USD 21000 and I am battling to get the money out of a company Utmost in the Isle of man. They are making me jump through hoops to provide them with all sorts of information before they will pay out. I have received no advice in 18 years, the bond has been handled by several organisations over the years and I have made several attempts to stop the constant fees. I hold De Vere totally responsible for the losses. What they are doing is destroying peoples lives by hiding behind their lawyers, the small print in their systems and collusion with other corrupt financial organisations.

    Date of experience: 15 April 2025

    Guardian Wealth Management Reviews

    R Reames 6 Nov 2023

    Rated 1 out of 5 stars

    Poor communication

    Poor communication. Happy to take their fees but with no portfolio management. Allowed my investment to lose almost 40% with no intervention.

    Date of experience: 06 November 2023

    Martyn Kilburn 30 Sept 2023

    Rated 1 out of 5 stars

    #leavemealone

    I would have not even bothered writing a review but skybound wealth keep hassling me about my investment. I looked on website reviews and they are all 5 stars. I can only imagines they have been left by the friends and family of skybound wealth. For me the whole investment thing was a bit of a mummer’s farce. I can only describe it as imagining you had two uncles visiting your house. 1. Uncle skybound wealth/uncle jimmy saville and 2. Uncle guardian wealth/ uncle rolf harris. Either way they seemed alright at the beginning but in the end violated you financially.

    Date of experience: 30 September 2023

    Holborn Assets Reviews

    Chad Kassis 17 Dec 2024

    Rated 1 out of 5 stars

    Save Your Money And Go Somewhere Else

    Holborn Assets has been one of the most disappointing companies I’ve ever dealt with. A few years ago, I entrusted them with a significant investment, expecting the typical services of a reputable asset management firm, regular updates, performance reviews, and professional portfolio management. Unfortunately, none of these expectations were met. Most of my emails went unanswered, their performance was subpar, and their high annual fees were completely unjustifiable. I was paying 3% annually for literally nothing! I initially thought the issue might be with our manager, but even escalating concerns to his superiors and their superiors proved futile. In reality, Holborn Assets seems to function more as a glorified sales operation than a legitimate asset management firm. If you’re looking for a trustworthy investment partner, a company that does the bare minimum of customer support, I strongly advise looking elsewhere. Save your money and your peace of mind! I will be writing an in-depth blog and video posts to document and share this awful experience!

    Date of experience: 15 December 2024


    Steve Poll
    10 Nov 2024

    Rated 1 out of 5 stars

    Verified

    Lost over 40% in a moderate risk fund over 7 years

    We invested a lump sum with Holburn Assets in 2017 with a risk profile of moderate (so, not high risk). By 2023 we had had enough of the fund depreciating in value each year. Having requested early exit from the scheme, it took 10 months to get our remaining monies transferred out. Whenever we or our new financial advisor provided information required to complete the exit, yet another request for even more information would suddenly appear.

    By the time we paid the early exit fees our investment had depreciated by over 40% (and that’s before you allow for inflation).

    When we complained to Holburn Assets we were told that the low amount of monies we got back was due to the exit fees. While these exit fees were high, most of the losses were from their poor investment and high annual fees. At no time did they suggest we move the monies into another fund.

    Our new financial advisor (who has performed well so far) summed up our experience with Holburn Assets very well – excessively high annual costs and extremely poor performance.

    Date of experience: 10 October 2024

    Verified

    Mondial Reviews

    M Robinson 8 May 2025

    Rated 1 out of 5 stars

    Beware!!!!!!

    Beware. Mark Donnelly owns a large stake in this company. Mark is a convicted criminal in the UK. He oversaw the collapse of Brite Advisors which was forcibly liquidated by Australian regulator because of massive irregularities – Mark then quickly left Australia to come to the UAE.

    Date of experience: 09 May 2025

    15 May 2024

    Be Careful!

    Be Careful!
    A major Owner of this business was the owner of the firm of advisors that managed my retirement savings. Margin loans were raised by the firm of advisors, using our retirement assets (which were supposed to be held in trust) as collateral. Money went missing and the loans were not repaid. The firm has been placed in receivership by Australian Authorities. Our retirement assets are now frozen.

    Date of experience: 15 May 2024

    Useful3Share

    MU

    12 May 2024

    Rated 1 out of 5 stars

    My UK offshore retirement fund (QROPS)…

    My UK offshore retirement fund (QROPS) is now frozen, until the Receivers of Brite have figured out where the missing funds went and how much is left of retirement investors Assets. These assets (supposedly held in trust) were used by Brite as collateral for margin loans, to expand their portfolio of clients and to buy luxury cars. Brite stopped paying the loans, were placed in receivership and investors assets were frozen. The owner of Brite is a major owner of Mondial Dubai, think twice before investing there.

    Date of experience: 12 May 2024

    British Expat in Colorado

    8 May 2024

    Rated 1 out of 5 stars

    AVOID

    I don’t know about how Mondial operated previously, but recently I understand a certain Mark Donnelly acquired 75% controlling ownership. He had previously led Brite Advisors globally which was shut down by regulators in Australia early in 2024 after reporting issues and a significant hole was ‘discovered’ in client’s pensions Assets under Management – I would NOT recommend getting involved with ANY company associated with him.

    Date of experience: 01 May 2024

  • Boris on  Crime (I see no fraud!)

    Boris on Crime (I see no fraud!)

    At the end of January 2022, Boris Johnson claimed he had reduced crime by 14%. 

    Boris shocked a lot of people with this figure. But, apparently, he wasn’t talking about fraud.  He’d forgotten that even some of his own constituents had been defrauded into the Ark pension scam (and that he had promised to “sort it out” back when he was Mayor of London). 

    Sir David Norgrove, chairman of the UK Statistics Authority, came back correcting the PM’s claims. He revealed there has been a 14% INCREASE in crime – including a 47% RISE in fraud and computer misuse.

    Sir David Norgrove
    Sir David Norgrove

    Norgrove headed up the Pensions Regulator (which used to be known as OPRA) from 2005 to 2011. He had issued dire warnings to pension providers against handing over pensions to scammers – saying that just ticking boxes (without checking the receiving scheme was bona fide) would lead to a huge rise in pension fraud. He was, of course, ignored – especially by Standard Life, Aviva, Scottish Widows and Prudential. 

    Norgrove’s correction of Blonde Boris’ clumsy gaff is not surprising at all. This government’s attention and time spent into looking into fraud has been somewhere between minimal and non-existent. Combine that with putting an utter nitwit in charge of the FCA, and you have the perfect breeding ground for an explosion of fraud and scams. 

    It is disgraceful to know that this government’s focus on crime ignores fraud as though it were irrelevant. This huge aspect has been – and is still – affecting hundreds of thousands of people. I suppose our ill-informed P.M. thinks the person in the black balaclava seems a lot more dangerous than the one in the designer suit and tie. 

    But we know the damage these fraudsters can cause.  Such misinformation being spread is highly dangerous; leaving consumers with a false sense of security, and making them even more likely to be scammed.

    Terrence Wright & his wife
    Terence Wright & his wife

    Let’s take Terence Wright for example. Wright’s activities in the pension scam world flourished in 2014 and 2015. Although he most definitely didn’t look like a typical burglar, he caused the destruction of millions of pounds of pensions across the UK.

    Wright had an unregulated Spanish firm called Commercial Land & Property Brokers (CL&P) which introduced hundreds of people to the pension SIPP provider Carey Pensions. From here he invested the victims’ money into Store First and Australian farmland via Gas Verdant where the money will have dwindled away into nothing.

    One victim, Russell Adams, got his destroyed pension reinstated in the Appeal Court. But thousands more are still left stranded with illiquid and sometimes worthless pension assets. 

    There are many more examples: Trafalgar Multi Asset Fund (in an STM QROPS and invested in Dolphin Trust); Blackmore Bond, Blackmore Global (in STM, Optimus, EFPG, Quartermaine and GFS QROPS); Forthplus SIPP which has just gone bust and is full of toxic investments. The list is endless. 

    This type of fraud is committed against British victims routinely.  The crime goes on (and on!) in the UK and offshore. By destroying pension funds with toxic investments, the fraudsters earn millions in hidden commissions. Which is supposed to be illegal. Perhaps Boris the Johnson will wake up to this fact one of these days.  Or perhaps this is as unlikely as him using a hairbrush. 

    Bojo with ridiculous hair
  • Fraud Trial Against Pension Scammers in Spain

    Fraud Trial Against Pension Scammers in Spain

    The Spanish criminal trial of so-called “financial advisers” in Denia has exposed the widespread fraud routinely committed in offshore financial services for over a decade.

    This particular stage of this particular trial may be directed at just eight members of Continental Wealth Management and Premier Pension Solutions. For now. But the case – brought by Pension Life – needs to be extended to all parties who have committed similar offences in offshore financial services.

    Spain is the second-largest expat jurisdiction in the world – after Australia. More than three quarters of a million British expats have settled in the Spanish sunshine. That’s over half the total in the whole of Australia. And these Spanish-resident expats are sitting targets for pension scammers.

    It is not unusual for Brits to be suspicious of foreigners in any country. Expats typically veer towards their own countrymen. They are notorious for being suspicious of foreign food and customs. Hence, the depressing fact that it is British scammers who relieve British victims of their pensions and life savings.

    And this is why so many British expats – especially in Spain – fall prey to bogus “financial advisers” flogging bogus life assurance policies provided by bogus insurance companies – like Quilter International headed up by Peter Kenny.

    The facts of this criminal case are indisputable. One thousand victims were scammed by Continental Wealth Management. Between 2009 and 2017, these victims lost many millions of pounds’ worth of pensions and life savings. And much of this was facilitated by Quilter International (formerly Old Mutual International).

    So how were these losses caused? What on earth went wrong? Financial services – in any country – should be a safe industry which investors can rely on. Depend on. Why have so many expats – not just the Continental Wealth Management victims – lost so much money?

    Who and what is to blame for the loss of hundreds of millions of pounds?

    The short version of the answer is: “COMMISSIONS”. Offshore advisers get rich by selling products for commissions. What they don’t sell is independent financial advice. Proper independent advice (provided by a correctly and properly qualified and licensed adviser) is about recommending an appropriate investment strategy which is in the best interests of the client. And, of course, charging a reasonable and commercially-viable fee for such advice.

    But that rarely – if ever – happens in offshore, expat jurisdictions. What is cleverly presented as “advice” is generally just a dishonest ploy to sell a client unsuitable products which they don’t need and that will make the salesman the most commission.

    The orchestrators, facilitators and architects of all this fraud are the “life offices”. In practice and in reality, these companies are more about death than life. Their business is about destroying life savings and pensions – while enriching the pockets of fraudsters.

    There are various ways to combat this widespread fraud facilitated by the life offices:

    • Bring criminal proceedings against ALL those who have defrauded their clients – from bogus, unlicensed advisory firms to the life offices themselves
    • Ensure all so-called advisory firms (sometimes calling themselves “wealth managers”) are correctly licensed in the jurisdiction where they provide advice
    • Make it mandatory for all advisers to be properly qualified to provide financial advice
    • Ban all firms without an investment license from providing investment advice
    • Educate consumers to only use advisory firms which openly disclose their professional indemnity insurance on their website

    The bald truth is that if the life offices – such as Quilter International, Friends Provident International and RL360 – were closed down, this widespread fraud would stop.

    The only way this fraud keeps going so vigorously and relentlessly, is the terms of business given by the life offices to the scammers. And, of course, the fat commissions the life offices pay to them. As well as the toxic, risky, high-commission-paying investments the life offices put on their “platforms” for the scammers to use (and abuse).

    You only have to look at Continental Wealth Management to see how quickly a scamming firm will collapse once life offices withdraw terms of business. The life offices are the life blood of scams and scammers.

    Without the facilitation of the “death” offices (Quilter International, Generali, SEB etc.) frauds such as Continental Wealth Management could not have taken place. The blood of all those who have died wretched, lonely deaths – and those who are suicidal – is squarely on the hands of Peter Kenny and his various cronies.

    The bank statements of Continental Wealth Management show the repeated amounts of fat commissions paid by Quilter International, Generali and SEB. And these amounts were paid willingly and cheerfully in the full knowledge that every payment meant more lives damaged; more funds destroyed; more miserable deaths.

    Quilter and their associates had reported on the victims’ losses for a decade; produced valuations and transaction histories evidencing the repeated, relentless fraud. And yet Quilter (and the other death offices) did nothing – just kept on and on facilitating the same fraud: repeat, repeat, repeat.

    While the “advisers” from Continental Wealth Management and Premier Pension Solutions stand trial – the hundreds of victims have to listen to the defendants’ offensive denials and excuses. But, worst of all, the distressed and impoverished victims know that the life (death) offices should also be on trial – standing shoulder to shoulder with the scammers themselves.

    The cause of the investment losses in the Continental Wealth Management case was almost exclusively toxic, high-risk (and high-commission) structured notes. These are complex investment instruments called “derivatives” and should only ever be used for professional or sophisticated investors. They are certainly completely unsuitable for ordinary people (who are classed as retail investors) or for pension schemes.

    High-risk structured notes are big business for the death offices. Quilter International (formerly Old Mutual International) has historically onboarded over 100 new structured products per month. In the case of the Continental Wealth Management fraud, it was the structured notes – from Leonteq, Commerzbank, Royal Bank of Canada and Nomura – which caused the terrible investment losses. These toxic, high-commission investment products – so beloved by the scammers because of the high commissions – were responsible for the destruction of millions of pounds’ worth of pensions and life savings.

    Quilter International knew perfectly well that these toxic products – totally unsuitable for retail investors – paid 8% commission to the scammers and a further 8% to 10% to the “arrangers”. They knew perfectly well – and admitted internally to their “asset review committee” – that these products were risky and “not good value”. But they still allowed the scammers (to whom they gave terms of business) to keep selling them.

    Quilter has also admitted that they had 2,047 structured products in total, and that the average holding per product was £243,654.03; that the smallest holding was £67.54 and the largest holding was £5,350,833.60. Quilter was concerned that there was a reputational risk to Quilter for allowing these structured products to be held within their offshore bonds. They also acknowledged that these products carried excessive commissions and were causing “suboptimal customer outcomes”. However, their concern for their own “reputational risk” did not extend to concern for their victims.

    Quilter has tried to wriggle out of culpability for the victims’ losses by claiming that investment product “suitability” is the responsibility of advisers. And that these so-called advisers are participating in a “race to the bottom”.

    However, the advisers are mostly scammers to whom Quilter has cheerfully given terms of business. And they are winning the race to the bottom by several lengths. If Quilter withdrew terms of business from all the scammers, the race wouldn’t even take place at all. In fact, all Quilter would have to do would be to ensure that all advisers are qualified and licensed – and that investors’ risk profiles are correctly respected – and the fraud would stop instantly.

    But until Quilter and all the other death offices are put on trial for fraud themselves, this crime is going to continue. And victims are going to keep losing their pensions and life savings – and dying in abject poverty.

    As an interesting post script, Quilter have posted a warning about scams on the internet. Their disingenuous claim that “Your security is our priority, so we have reacted quickly to help you and the financial advisers we work with to spot fraudsters” is ironic and cynical. Quilter themselves routinely work with fraudsters who pose as financial advisers – and who have no license or qualifications to provide financial advice.

  • Quilter: Critical or Hypocritical?

    Quilter: Critical or Hypocritical?

    Recent data obtained by Quilter (formerly Old Mutual International and Royal Skandia) under a freedom of information request has further highlighted the issue of financial education, or rather the lack of it, with many casualties of fraud ‘unaware they may have fallen victim‘ to such a scheme.

    Quilter plc (the well-known asset/wealth management company, “life office”, and old friends of ours) has recently acquired figures clearly showing an absence of any kind of appropriate action from the ironically-named Action Fraud organisation. This data demonstrates that despite 400 pension fraud reports having been submitted to the inept crime-reporting centre in 2019 alone, as few as 26 of these cases were passed on to the police to investigate – representing just 6.6% of the total cases they handled.

    YearPension fraud reports received by Action FraudPension fraud reports reviewed by NFIBPension fraud reports disseminated to the police and other agencies
    20151353208208
    20165479797
    20174096262
    20183464638
    20193944626
    Up to July 2020161*N/K** 24*
    Christopher Copper-Ind @intlinvestment
    14 September 2020

    *Figures omit February 2020 bulk upload of retrospective reports to avoid misrepresenting case volumes in 2020.

    ** Figure not disclosed in the FOI response

    These same figures show that this year (as of July 2020), of the 161 pension fraud reports that were received by Action Fraud, only 24 have been disseminated to the relevant police force for investigation after the information was reviewed by NFIB (the National Fraud Intelligence Bureau). While this may represent a slight statistical improvement on previous years, this is neither good enough nor in any way acceptable – both for the victims of financial fraud, and the honest, decent, hardworking IFA’s out there who have seen the reputation of their profession suffer greatly at the hands of fraudsters and scammers alike.

    The time has come to call out the thieves in their midst!

    Scams, and the lack of an active regulator in place to ensure their non-proliferation, undermine the reputation of the industry itself – and of any decent advisers out there.

    The supposed altruism behind the actions of Quilter, who have seen the story of their plucky attempt at standing up for the little guy circulated by almost every major financial publication available in the UK, and by a fair few online and overseas English-language webpages/articles besides, is questionable at the very best – and a downright attempt at pulling the famous ‘Kansas City Shuffle‘ (when everybody looks right, you go left) at worst. I would like to use this opportunity to call “bull-“, as I believe I have heard my American friends say when faced with a claim that is clearly one of the more than 50 shades of bovine excrement currently available from all major stockers of the substance.

    Quilter has, in the past ten years, facilitated hundreds of millions of pounds’ worth of pension scams with their “fertilizer”-based products.

    Previously operating under the name Old Mutual International, OMI or Old Mutual for short, Quilter has helped the serial scammers behind all kinds of financial skullduggery get away with murder (or should I say fraud, to be more specific) under the – cough – “watchful” gaze of their CEO Paul Feeney, and Peter Kenny (another old friend of this publication).

    It seems that almost every shady offshore firm has been taking advantage of Quilter and other life offices just like them being asleep at the wheel, with hordes of unlicensed investment firms popping up with increasing frequency and success in virtually every expat jurisdiction (especially Spain: e.g. Darren Kirby and Jody Smart at Continental Wealth Management).

    Quilter are (at least partially) to blame. The well-known asset management company’s lack of responsibility when it comes to selling inappropriate products to any suitor who comes a-calling is – at this point – bordering on criminal negligence. (And that’s if you remove the border…)

    Quilter are fully aware that the statistics they’ve obtained (£30,857,329 lost to UK pension scams since 2017) are downright misleading. They fall woefully short of demonstrating even the losses incurred by their own (Quilter’s) facilitation of financial crime in recent years generally – and the last three years particularly.

    Tip of the Iceberg‘ indeed! Even the Titanic was given some sign of the peril hidden in the depths of the Atlantic as it hurtled to its certain and untimely demise!

    Yet when it comes to financial fraud and investment scams (particularly those that involve unsuspecting clients’ pension pots), there is almost no pre-emptive warning given to the public, except for massively underestimated figures produced by the very people who have been clearing the way for the scammers from day one. And by that, I do – of course – mean the life offices (like Quilter/OMI) themselves.

    I would like to take this opportunity to quote Jon Greer, who is the Head of Retirement Policy at Quilter. Mr Greer said: “We are entering a period of considerable economic uncertainty, and one in which generating a decent return on your investments will be extremely challenging. This is the ideal environment for scammers to thrive and it is no surprise to see huge amounts of money still being lost each year at the hands of criminals.

    The fact that it is so hard to investigate and prosecute pension scams is effectively handing pension scammers a get out of jail free card. If you are mugged, it’s highly likely that the police will investigate, but lose your life savings to a pension scammer and your odds don’t look good.

    Jon Greer, Head of Retirement Policy @ Quilter

    Pension scams and other investment frauds are extremely complex, they can span multiple jurisdictions, and can often go uncovered for years before the victim realises their money is gone. This all makes investigating the scams incredibly time-consuming and expensive, which is why the police have to prioritise those few cases where they have a chance of success.

    “The government have taken action on unsolicited pension calls with the ban on cold calling, but scammers are sidestepping the legislation and moving online. Movement on the regulation of search engines and social media platforms has been painfully slow and the regulation has failed to keep up with the evolution of scammers.

    “The government has a perfect opportunity to bring the regulation into the 21st century by including financial harms within scope of the forthcoming Online Harms Bill. This will mean that, for the first time, search engines and social media platforms will be bound by a statutory duty of care to tackle harm caused as a result of content or activity on their services.”

    “In doing so, search engines and social media providers will be legally required to remove suspected scammers immediately on notification, and not allow them to operate in the first place, or face sanctions from the new regulator,” he said.

    As you can see Mr. Greer, and by association Quilter, talk a good fight and hit on almost every relevant point a consumer would want to hear from a company of their standing and stature within the financial industry; projecting themselves as a shining light – pouring their beacon out over the surrounding landscape and frightening any existing/would-be scammers out from their hiding places, while at the same time calling on the government for harsher penalties and swifter action to be taken (measures which Quilter themselves, and companies just like them, have blocked on numerous occasions).

    And all this “bright light-shining” has served its purpose: leaving regulators, government and public alike too dazzled to notice the wrongdoing going on behind the source of the so-called light and within Quilter‘s very own doorstep!”

    The narrative that Quilter/Old Mutual/OMI would have you believe is a ridiculous one, one of the main reasons I have written this piece is to challenge that narrative; and hopefully make you (the reader) think about a company that damns financial fraudsters and scammers alike with one hand, while secretly feeding them with the other.

    The grim reality is substantially different from the one that Quilter aim to project for themselves. That being said, it makes my reply to J. Greer’s well put comments even easier:

    “Actions speak louder than words, and all we’re hearing is a deafening silence. If you truly believe the message your company has spent tens, if not hundreds, of thousands of pounds to tell us – by buying article space from any major financial publication that would have you, and getting them to run the story you wanted to put out there.

    It’s time to put your money where your mouth is, quite literally; and begin funding the financial education sorely needed in schools and workplaces throughout the country that will serve to prevent the kind of investment-based crime you claim to stand against!

    “Oh and maybe, just maybe, improve upon your company’s policies so that you do not sell the very products that facilitate thieves who have stolen hundreds of millions of pounds by misselling those same products in just the last few years, whilst simultaneously trying to absolve yourselves of any blame.

    “To put it simply: don’t take your definition of “action” from Action Fraud…”

    RELATED ARTICLES

    Fraudstermind: Jody Smart

  • Pension Fraud Tax Epidemic

    Pension Fraud Tax Epidemic

    Coronavirus is a terrifying epidemic – just as the scamming and taxing of pension savers is an epidemic of equally-devastating proportions. Governments across the globe are putting in place extraordinary measures to stop the spread of Covid 19. Yet the British government, regulators and law enforcers have achieved nothing in terms of rescuing existing and preventing future pension scam victims.

    Boris Johnson’s government has proved that laws can be changed overnight when necessary. All it needs is the recognition of the reason for the law change. Yet nothing has been done in ten years to change laws relating to pension scams, unauthorised payment charges and accompanying devasting financial consequences for victims.

    Hopeless, lazy and inept pensions ministers have failed to tackle pension scams for a decade

    Britain has had a series of no-hoper pensions ministers. “Pensions minister” seems to be a position where peculiar people are stuck in – as square pegs in round holes – so they are out of the way and can’t do too much damage (as in challenging the government over its shameful failure to tackle pension scams).

    As the Coronavirus crisis escalates, millions of people will face financial hardship. Businesses will fold; jobs will be lost; pensions and investments will collapse. But HMRC will keep scrambling to tax the victims they caused in the first place – heaping more financial misery on victims whose pensions have been stolen.

    Causes of pension scams must be thoroughly understood in order to recognise what must be done:

    • HMRC registers occupational pension schemes – even though there is no sponsoring employer which either employs anybody – or which exists at all
    • The Pensions Regulator registers occupational schemes – knowing the registrant is a serial scammer
    • HMRC keeps QROPS on the list even they know they are running outright scams and operating liberation
    • HMRC and tPR fail to warn ceding providers and the public when they suspect (or have evidence of) fraud
    • Ceding providers hand over £ millions to obvious pension scams without carrying out any due diligence
    • Serial scammers are left free to keep on scamming as the police, the SFO and the Insolvency Service do nothing effective to put them behind bars
    • Pensions and Treasury ministers do nothing to halt the avalanche of scams and the taxing of the victims
    • Opportunistic scammers in the UK and offshore devise ever-more crafty ways of relieving victims of their pensions

    HMRC’s negligent role in pension scams is clearly illustrated in both the Ark and Salmon Enterprises cases. In 2010 and 2011, HMRC knew full well what the scammers – Stephen Ward and James Lau were up to. They met with Ark’s Stephen Ward and his pensions lawyer associate Alan Fowler in February 2011. HMRC also opened an enquiry into the schemes – but didn’t suspend the registration to stop them from attracting still more victims. At the time of their February 2011 meeting with Ward and Fowler, there was £7 million in the Ark schemes. By the time Dalriada was appointed, there was a further £20 million.

    Between April and September 2010, HMRC had the administrators of the Salmon Enterprises arrested on suspicion of fraud – yet still they did not suspend the scheme or warn the public or ceding providers. During this period – and right up until well into 2011 – Salmon Enterprises remained a “valid” pension scheme with a PSTR registration number and nothing was done to stop more victims (such as Mr. R below) from being scammed out of their pensions.

    There’s been well-meaning talk of an “amnesty” for fraud victims. But the problem is that won’t work unless fraud can be proven. And the British authorities have proved themselves to be inept and disinterested when it comes to convicting known fraudsters. It has been left to the Spanish criminal courts to charge Stephen Ward and Paul Clarke with fraud as there’s been no movement in the UK.

    In Britain, however, the scammers mostly just carry on unchallenged. Even a police officer can’t get the police to prosecute; Action Fraud takes no action; Project Bloom is meaningless and does nothing; the FCA is a bad joke and the government couldn’t care less.

    Below is a summary by a Salmon Enterprises victim of his appalling case. He has asked his MP to refer this to the Parliamentary Ombudsman. Hopefully both the MP and the ombudsman will do their jobs properly and get this sickening epidemic resolved once and for all. All the perpetrators (not just the scammers themselves but also HMRC and tPR – as well as the series of pensions and treasury ministers who have all failed in their duty to address this issue) need to be sanctioned. Most important of all, measures need to be put in place to prevent the same thing from happening again – that is what Mr. R and all his fellow victims want.

    SALMON ENTERPRISES/TUDOR CAPITAL MANAGEMENT PENSION SCAM AND TAX PENALTY – by Mr. R:

    “I had a National Grid and a CSC final salary pension scheme, after 35 years of service, which together totalled £528,447.25.

    I was scammed out of these pensions into the bogus Salmon Enterprises occupational scheme, which was registered by HMRC and tPR, by an FCA-regulated adviser (now under investigation by the Insolvency Service for fraud) in June 2011. I took out less than the 25% legally allowed after my 55th birthday. I’ve been forced to pay £37,956.79 in unauthorised payment tax by HMRC.

    TIMELINE:

    • 28/8/09 – Salmon Enterprises occupational pension scheme registered by HMRC and tPR with Tudor Capital Management – TCML – (run by directors Andrew Meeson and Peter Bradley) as administrators.
    • 07/4/10 – FSA wrote to tPR announcing a criminal investigation into Meeson, Bradley and TCML. HMRC wrote to tPR stating arrest warrants issued for TCML directors
    • 08/4/10 – CPS obtained worldwide asset restraint order against TCML director Peter Spencer Bradley.
    • 08/4/10 – tPR met to decide to suspend TCML as trustees/administrators.
    • 29/4/10 – Peter & Alison Bradley (TCML directors) arrested on suspicion of fraud, money laundering and cheating the public revenue – although not for cheating the public.
    • 30/4/10 – HMRC wrote to tPR with evidence of criminal investigation
    • 07/9/10 – Andrew Meeson (TCML director) arrested
    • 28/2/11 – HMRC wrote to tPR with details of ongoing criminal investigation, arrests made, draft report of offences and evidence submitted to Crown Court.
    • February 2011 – no warnings placed in public domain and HMRC refused to comment when asked by ceding providers to comment on the arrest and criminal investigation of the scheme administrators
    • May 2011 – I was introduced to IFA James Lau of Wightman Fletcher McCabe – FCA Reg 185570 – by two existing Salmon Enterprises members who had been offered commissions by James Lau for the introduction of new members
    • May 2011 – James Lau confirmed the scheme was registered by HMRC but did not inform me the administrators were under investigation for fraud
    • June 2011 – Tudor Capital Management sent transfer documents to national Grid and CSC.
    • June 2011 – National Grid transferred £454,647.25 and CSC transferred £73,800 to TCML – asking no questions about the provenance of the scheme, or directors/administrators or whether liberation was involved/intended
    • June 2011 – neither ceding provider checked the receiving scheme was bona fide before transferring £528,447.25
    • June 2011 – while HMRC and tPR were investigating Tudor Capital Management for fraud, neither did anything to warn ceding providers or the public
    • June 2011 – HMRC received a query from one suspicious ceding provider relating to Salmon Enterprises. HMRC’s Leigh Hands responded by quoting the registration number of the scheme – and gave no further details or warnings
    • June 2011 – HMRC received a second query from the same suspicious ceding provider seeking further clarification: “My concern is based on the fact that an article appeared in the pensions press on 21 October 2010 stating: Four people connected with TCML have been arrested on suspicion of fraud, cheating the public revenue and money laundering.
    • HMRC responded: “I am unable to disclose any information regarding TCML due to our strict rules on confidentiality”. The transfer went ahead. And this was prior to my transfers going ahead on 15th July 2011 and 12th August 2011.
    • 31/01/2012 and 1/03/2012 – £49,072 was released from my pension fund – approximately 9.3% of the fund value – after my 55th birthday (16/12/2011)
    • February 2013 – Received annual statement from the Salmon Enterprises scheme.
    • April 2015 – Received a tax assessment from HMRC claiming my £49,072 did not constitute a “valid” PCLS (Pension Commencement Lump Sum).
    • April 2015 – HMRC assessed me on a further £30,000 which I never received
    • March 2016 – Engaged Ms A. Brooks of Pension Life as my agent to appeal the tax assessment. The appeal went to the Tax Tribunals and did not succeed.
    • February 2020 – Paid in full the £37,956.79 tax assessment.

    The remainder of my pension built up after a lifetime’s work – £479,375 – has been stolen by James Lau. I am not aware of any effort being made by any British authority to recover it.” 

    This personal account of the fraud committed against Mr. R raises a number of serious questions:

    1. Why did neither HMRC nor tPR suspend the registration of the Salmon Enterprises scheme in April 2010 when the criminal investigation into the trustees was first launched – to prevent victims such as Mr. R from being scammed?
    2. Why did tPR’s Determinations Panel not even bother to have a meeting until October 2011 to “consider” whether to use special procedures? They had known about suspected criminal activity in the Salmon Enterprises scheme since early 2010 – 18 months earlier.
    3. Why did the investigation into suspected fraud against the “Public Revenue” not extend to an urgent investigation into the “fraud against the public?
    4. After the State was reasonably prompt with the investigation, prosecution and jailing of Andrew Meeson and Peter Bradley, why was James Lau – the FCA-registered adviser who promoted and operated the Salmon Enterprises scheme – not simultaneously investigated, prosecuted and jailed?
    5. Why didn’t the Pensions Regulator place the Salmon Enterprises scheme into the hands of a competent independent trustee immediately the fraud was suspected? Since 2011, there is no evidence that any effort has been made by any party to recover the £ millions stolen by James Lau, Andrew Meeson and Peter Bradley
    6. Why has no pensions minister since 2010 raised any questions on the issues relating to the multiple failures of HMRC and tPR in the case of Tudor Capital Management and Salmon Enterprises? (Or, indeed, in the case of dozens of other pension scams). This shameful and negligent failure falls squarely on the shoulders of them all: Steve Webb; Iain Duncan-Smith; Ros Altman; Stephen Crabb; Damian Green; David Gauke; Esther McVey; Amber Rudd, Therese Coffey and Guy Opperman.

    The shame of the above lazy, incompetent bunch of ministerial failures in charge of Britain’s pensions must also extend to three prime ministers: David Cameron, Theresa May, Boris Johnson. None of them have done anything about pension fraud – or even shown the slightest interest in intending to tackle it – beyond empty promises.

    All the same questions raised about Tudor Capital Management and Salmon Enterprises must also be asked about the Ark scam. HMRC knew that Craig Tweedley and Stephen Ward and Co were operating and promoting what was probably pension liberation in the summer of 2010. Yet nothing was done until nearly 500 people had fallen victim to the scam and faced hefty losses and tax liabilities – as well as an agonising wait of at least ten years to find out their eventual fate and get a sniff of closure on this shameful episode.

    In order to get a tax amnesty for fraud, there have to be investigations and convictions for fraud. The new trustees, Dalriada – appointed by tPR in May 2011 – didn’t feel it was “in their remit” to report the perps for fraud.

    And so Craig Tweedley, Amanda Clarke, Andrew Hields, Andrew Isles, Geoff Mills, Jeremy Dening, Julian Hanson, Mark Ainsworth, Mark Tweedley, Michael Rotherforth, Stephen Ward, Richard Davies, Stephen Tennent, George Frost, Gary Collin, Anthony Salih, Paul Clarke and Alan Fowler remain at large. Not one of them has ever been brought to justice.

    It may be that while some of the above players in the Ark scam were more guilty than others, it is a matter of record that Stephen Ward was the most prolific of all those flogging Ark and the “MPVA” reciprocal loan arrangement. Ward sold more than a third of the whole fund at £10,693,332 worth of transfers – followed by Julian Hanson at £5,330,525 and Jeremy Dening at £2,216,720. Dalriada’s failure to have any of these players investigated for fraud is shameful. It is also utterly astonishing that Andrew Isles – an accountant – was still flogging Ark even after he knew HMRC was sniffing around and that he was condemning his own clients to an unauthorised payment tax charge.

    It is also a matter of record that Craig Tweedley, Stephen Ward, Alan Fowler and Andrew Isles continued operating and promoting Ark months after HMRC expressed their unease and suspicions – making no effort to stop the promotion and operation of the Ark schemes.

    There are many questions to be asked about both the Salmon Enterprises and Ark scams. It would be good to think that complaints by the victims to their MPs will result in a bulk complaint to the Parliamentary Ombudsman. It would also be wonderful to think that an amnesty for fraud victims would be possible, but the question remains: who is going to have the fraudsters prosecuted? Dalriada Trustees says it is “watching with the interest” the prosecution of Stephen Ward and Paul Clarke for fraud (on an entirely different case involving an unconnected scam in Spain). But this purported “interest” has yet to become intense enough to provoke a simple phone call to ask how it is all going (or how they could do the same thing themselves).

    I still wish that tPR had appointed an independent trustee to the Salmon Enterprises scheme. All the victims – such as Mr. R – would also like to know the answer to that burning question. But they are also painfully aware that tPR-appointed independent trusteeship isn’t without its own problems. In the Ark case, Dalriada has taken far more money out of the funds than the scammers ever did, and the members still to this day – after nine years – don’t have a sniff of ever getting their pension funds transferred into a proper pension scheme. But at least they know that what little is left is “relatively” safe and the only risk to it is the possibility of another nine years of Dalriada at the helm and another £7 million being spent on trustees’ and legal fees.

    Mr. R is in contact with some other victims of the Salmon Enterprises scam. They are all planning on submitting summaries and complaints to their MPs and asking them to refer the matter to the Parliamentary Ombudsman. Ark victims have tried contacting their MPs and pensions ministers for many years, but not one single MP or minister has ever engaged with the process of an ombudsman complaint against HMRC and tPR. Perhaps that will now change – as all MPs and ministers are now working from home and will no longer have to spend so much time travelling to and from the House of Commons.

    Coronavirus has taught us an important lesson: the law must be about safety and justice – and must be changed quickly when a crisis arises. Pension fraud has been an epidemic for ten years – and now the law must finally be changed QUICKLY so that the perpetrators of pension scams are brought to justice.

  • Chancellor must dump Andrew Bailey

    Chancellor must dump Andrew Bailey

    Chancellor Rishi Sunak must dump Andrew Bailey as governor of the BoE

    Dear Mr. Sunak

    I write to implore you on behalf of the British population in general; British victims of financial services scams in particular and the financial services industry in the UK, to dump Andrew Bailey as the next governor of the Bank of England.  Immediately.

    Secondly, I urge you to sort out the FCA, the Pensions Regulator, HMRC, FOS and POS, the Insolvency Service and the police authorities.  Limp, ineffective regulation and law enforcement have long been the facilitators of pension and investment scams in Britain.  This devastating and highly embarrassing failure on the part of the British government for so many years has got to be addressed – once and for all.

    The case of Andrew Bailey’s appointment as governor of the Bank of England is one which demonstrates beyond doubt that both failure and fraud are rewarded in equal measure in the UK.  Bailey has single-handedly proved that Britain’s government and authorities care not a jot about the reform of the toxic element of British financial services.  Bailey has turned his back on our country; our people; our reputation as a financial services centre which should be the best in the World.  Sadly, Britain has now become not just one of the worst in the World, but a laughing stock internationally.

    https://www.youtube.com/watch?v=tBGVB2OWBYc

    Those who are laughing loudest are the scammers and fraudsters who have made fortunes – repeatedly for years – out of innocent, hard-working British people.  The criminals are still out there, scamming away merrily, while the FCA does nothing.  This sends out the message that while petty burglars who steal a few hundred pounds’ worth of goods may get prison sentences, those who steal millions are left free to continue to ply their evil trade and ruin hundreds – sometimes thousands – more innocent lives.  And all because neither the FCA nor any other British government agency or law enforcement service is willing or able to bring these filthy criminals to justice.

    Rishi Sunak - genius or nitwit as the new chancellor?

    Your predecessor, Sajid Javid, made one of the biggest bungles in British history by appointing Bailey as the next governor of the BoE and acclaiming him as an “outstanding candidate” in the wake of his years of negligence and outright laziness at the FCA.  It is clear that Boris Johnson manoeuvred Javid out of office by insisting he should sack all his political advisers.  The fact that not one of them came out publicly to condemn Javid’s appalling judgement, demonstrates their incompetence.  And they should never have any place in British government again.

    Bailey’s multiple failures have been showcased by many prominent financial services figures.  Well-respected True and Fair Foundation’s Gina Millar has publicly shamed the FCA and Bailey’s long-standing record of miserable failure.

    https://www.investmentweek.co.uk/news/4011346/gina-miller-calls-chancellor-review-andrew-bailey-appointment-boe

    Miller has quite rightly warned that Bailey’s appointment as governor of the BoE would be a gross betrayal of consumers’ interests.  She has eloquently described Bailey’s and the FCA’s catalogue of negligence, incompetence and indifference.  She has listed the many failures which have resulted in thousands of British citizens losing their life savings:

    • M&G Property Fund £2.5bn +
    • Woodford EI Fund £1bn +
    • London Capital and Finance £236m +
    • Dozens of fraudulent investment bonds
    • Dozens of fraudulent investment funds
    • Dozens of fraudulent banks
    • Thousands of victims who have lost a lifetime’s taxed savings and wasted a life of hard, diligent work.

    The finance ministry has apparently argued that Britain needs experienced, credible leadership.  And it is right.  But Bailey is not credible (except with the scammers) and his experience at the FCA is limited to weakening and discrediting financial regulation.

    Ask yourself why FCA staff have problems: they have mental health issues; they are demoralised and resentful of their masters; they defecate on the floor; they vandalise the kitchens. 

    On top of this, the FCA has been fined by the Pensions Regulator for not following regulations, and have wrongfully published complainants’ data on the FCA website.  This extensive list of embarrassing and shameful failures cannot be explained away with a wave of Bailey’s grubby hand.  The ethical sector of the financial services industry is paying for all this through FSCS levy hikes and vastly increased PII premiums.  And the buck stops with the chancellor, Mr. Sunak.

    Campaigner Mark Taber – a professional investor – has successfully shown the FCA that their job can, and should, be done relatively easily.  All it takes is the will and incentive to do the work.  In a matter of weeks, Taber has identified dozens of mini bond scams which are being openly promoted by Google.  And the FCA has done nothing.  Admittedly, the FCA might be somewhat rudderless while Bailey measures himself for a new suit and Mont Blanc for his new gig at the BoE, but they’ve shown zero interest in the fact that all it takes is for someone to actually care about financial services and for the public to be warned effectively. And further, for these fraudulent mini bonds to be banned and those responsible for promoting them (including Google) to be sanctioned.

    Mark Taber https://www.ft.com/content/83485d90-f832-11e2-92f0-00144feabdc0#axzz2bTtvusN4 is doing the FCA’s work for nothing.  Because he believes the public have a right to be protected. 

    Gina Miller https://en.wikipedia.org/wiki/Gina_Miller#True_and_Fair_Foundation is trying to protect the public from the failures of the FCA and Andrew Bailey.

    Look on Twitter and see the cacophany of financial services professionals – some highly respected and high profile – who are embarrassed by and furious at the FCA’s multiple failures.  Ask the thousands of victims of financial scams in Britain and beyond.  And ask the loved ones of those who have died due to the FCA’s and Andrew Bailey’s multiple failings.  Then ask yourself: do you really think Bailey should be the governor of the Bank of England?

    This disgusting mess needs to be sorted out once and for all.  The British authorities and government have facilitated – and even encouraged – financial crime for more than a decade: openly and brazenly.  And you, Mr. Sunak, are now firmly in the hot seat.  I do hope you are wearing neoprene y-fronts – because you are going to need them.

    For several years, it has been claimed that there is an alliance called Project Bloom – of which the FCA and tPR are supposedly members.  But what has this so-called project achieved?  Pension and investment scams are flourishing more successfully than ever, and very few of the fraudsters are behind bars.  Still the victims of pension liberation scams are the ones facing penalties from HMRC while the scammers luxuriate in their country mansions and Florida holiday homes, sipping champagne and having a good laugh at the ineptitude of the British authorities.

    I will be writing to you openly and publicly over the next few weeks to encourage you to do the right thing.  If Bailey’s appointment as governor of the Bank of England goes ahead, it will thoroughly discredit Britain and the British government.  Your tenure as chancellor will be recorded in history as starting on a shameful note.  Boris Johnson will be remembered as the prime minister who disgraced Britain and destroyed the reputation of Britain’s financial services.

    Johnson is already on shaky ground as he promised to help and support some of his constituents who had fallen victim to the Ark pension scam (and has subsequently betrayed them by doing nothing to honour his promises).  The action you take next will determine whether you are another betrayer of the interests of consumers, or whether you have the balls to be proactive.

    Read Henry Tapper’s wonderful blogs:

    Talk to some victims who’ve had the courage to take their case to a Spanish criminal court: https://www.thisismoney.co.uk/money/pensions/article-8044237/Victims-rogue-pensions-scandal-fight-courts.html

    Talk to Dalriada Trustees who are custodians of more than 30 scam pension schemes (but who don’t think it is their remit to report the perps to the police or initiate private criminal prosecutions).  Ask them how many of the schemes promoted and run by Stephen Ward and Peter Moat (since 2011) they now have under their control: https://www.fscs.org.uk/failed-firms/1-stop-fast-pensions/

    Go onto the Blackmore Bond and Global Fund Facebook Group and read the anguish of the betrayed lenders/investors: https://www.facebook.com/groups/498072800835888/

    But most important of all, go onto the Smith and Williamson website and read about what the FCA can do if it puts its mind to it: https://smithandwilliamson.com/en/services/restructuring-and-recovery-services/park-first/

    Having known about the high-profile Store First matter in 2014, the FCA is only now taking regulatory action against Park First more than five years later.  The funds of the 6,000 Park First investors have now been used to pay several £ millions in fees to Smith and Williamson and their lawyers Mishcon de Reya and Park First’s lawyers Paul Hastings.  And all because five years after the event, the FCA decided Park First was a collective scheme.  Five years after 6,000 people have invested in the scheme.

    But Park First exists.  The car parks exist.  And they are making money.  The FCA could have gone to the airports where the Park First car parks are operating.  Andrew Bailey could have driven his (undoubtedly luxurious) car into the Park First car parks and actually stood on the tarmac and watched the thousands of other car park users doing the same.

    Then Bailey could have asked what were the assets of Woodford, M&G Property, LC&F, Blackmore Bond and Blackmore Global Fund.  And he could have done the maths.  But, of course, he didn’t bother.

    Mr. Sunak – you can be a hero or a disgusting disgrace.  You choose.

    Regards, Angela Brooks – Pension Life

  • Dalriada Trustees – Ark Pension Liberation Scam

    Dalriada Trustees – Ark Pension Liberation Scam

    While Dalriada Trustees and Pinsent Masons count their handsome earnings, HMRC prepare to ruin the victims with unauthorised tax charges from the Ark pension liberation scam.

    Dalriada Trustees - a better way than what?

    Dalriada Trustees were appointed by the Pensions Regulator on 31st May 2011 to take over the six Ark schemes: Cranbourne; Grosvenor, Tallton Place, Lancaster, Portman and Woodcroft.

    Designed, set up, promoted and operated by Andrews Isles of Isles and Storer Accountants, Stephen Ward of Premier Pension Solutions and Craig Tweedley of Castlerock Consulting, the Ark schemes were operating pension liberation fraud. Other promoters and introducers included Gary Collin of Asset Harbour (FCA-registered mortgage broker and will writer) and Julian Hanson (who went on to promote and distribute the Barratt and Dalton pension scam) through a scheme called:

    MAXIMISING PENSION VALUE ARRANGEMENTS (a reciprocal version of straightforward pension busting).

    Since their appointment, Dalriada Trustees have paid themselves a total of £1,637,795 in trustees’ fees from the Ark members’ cash. This is broken down as follows:

    • £293,976 Cranbourne
    • £209,620 Grosvenor
    • £292,469 Tallton
    • £246,177 Lancaster
    • £402,677 Portman
    • £192,876 Woodcroft

    In addition to the £1,637,795 paid to Dalriada, £4,041,579 was paid to their solicitors, Pinsent Masons. This figure will have included fees paid to their QC Fenner Moeran.

    This means that 20.85% of the original transfer value of £27,237,257 has now been spent on trustees’ and solicitors’ fees.

    Pinsent Masons - hired by Dalriada Trustees to bankrupt the Ark victims.

    During the past eight years, none of the liquid funds have been invested by Dalriada. Every year, the value of the funds shrinks naturally as there is nothing to protect them from inflation and the impact of charges on the cash and investments.

    After Dalriada’s appointment on 31.5.2011, they allowed a further £1,730,626 worth of transfers which should have been rejected. Ark victims who were given MPVA “loans” are now being taxed at 55% by HMRC. Ark victims who weren’t given MPVA “loans” are also now being taxed at 55% by HMRC. Dalriada and Pinsent Masons are forcing victims to repay the “loans” – even though they will still be taxed by HMRC.

    Despite the fact that nearly 500 Ark victims have paid Dalriada Trustees and Pinsent Masons £5,679,374 in fees, what have they actually delivered?

    • What financial help has been given to the members for challenging HMRC? Answer: NONE
    • How many victims have been allowed to transfer out of the Ark scheme? Answer: NONE
    • How many victims have been allowed to take their PCLS? Answer: NONE
    • Is there any idea how many more years Dalriada will keep the Ark pensions suspended? Answer: NONE
    • Is there any limit on how much more Dalriada and Pinsent Masons can keep paying themselves in fees? Answer: NONE
    • How many of the scammers behind Ark have been prosecuted? Answer: NONE
    • How much of the Ark members’ funds have been invested? Answer: NONE

    How many more pension schemes have Dalriada been appointed to since 2014? Answer: 31

    Based on an average of £1,000,000 a year paid to Dalriada and Pinsent Masons out of the members funds since 2011, the total to May 2019 will be at least £6.5 million (although the accounts won’t be available until at least January 2020).

    And based on all of the above – IS THERE A BETTER WAY?

  • Fighting pension scams: Regulation

    Fighting pension scams: Regulation

    Fighting pension scams: Regulation

    If it was easy to stop pension scams, everyone would be doing it.  Clearing up the mess left behind a pension scam is a huge challenge.  This is why clear international standards need to be recognised and adopted.  The scammers are like flocks of vultures.  If people only used regulated firms, they could avoid a lot of scams.

     

    Here is our list of standards

    1. Firm must be fully regulated – with licenses for insurance and investment advice
    2. Advisers must be qualified to the right standard
    3. Firm must have Professional Indemnity Insurance
    4. Clients must have comprehensive fact finds and risk profiles
    5. Firm must operate adequate compliance procedures
    6. Advisers must not abuse insurance bonds
    7. Clients must understand the investment policy
    8. All fees, charges and commissions must be disclosed
    9. Investors must know how their investments are performing
    10. Firm must keep a log of all customer complaints

    Why is regulation so important?:

    • If a firm sells insurance, it must have an insurance license.
    • If a firm gives investment advice, it must have an investment license.

    Many advisers will claim that if they only have an insurance license, they can advise on investments if an insurance bond is used.  This practice must be outlawed, because this is how so many scams happen.

    Most countries have an insurance and an investment regulator.  They provide licenses to firms.  Some regulators are better than others.  Most regulators do some research and only give licenses to decent firms.

    History tells us that most pension scams start with unlicensed firms.  Here are some examples:

    LCF Bond, Blackmore Bond, Blackmore Global Fund, LM, Axiom and Premier New Earth all high risk failures.  The investors have lost some or all of their money in these bonds and funds.  They were mostly sold by advisers without an investment license.  Investors lost well over £1 billion.  Advisers (introducers) earned £millions in commissions.

     

    Continental Wealth Management invested 1,000 clients’ funds in high-risk structured notes.  Investors started with £100 million.  Most have lost at least half.  Some have lost everything.  Continental Wealth Management had no license from any regulator in any country.

     

    Pension Life blog - Lack of knowledge leads to loss of funds - rogue advisersSerial scammers such as Peter Moat, Stephen Ward, Phillip Nunn, and XXXX XXXX  all ran unlicensed firms.  Peter Moat operated the Fast Pensions scam which cost victims over £21 million.  Stephen Ward operated the Ark, Evergreen, Capita Oak, Westminster and London Quantum pension scams which cost victims over £50 million.  XXXX XXXX operated the Trafalgar pension scam which cost victims over £21 million.

    Phillip Nunn operates the Blackmore Global Fund which has cost victims over £40 million.  Serial scammer David Vilka has been promoting this fund.  Over 1,000 people may have lost their pensions.

     

    Firms that give unlicensed advice are breaking the law.  Unlicensed advisers often use insurance bonds.  These bonds pay high commissions.  The funds these advisers use also pay high commissions.  The advisers get rich.  The clients get fleeced.  The funds get destroyed.  Insurance bonds such as OMI, FPI, SEB and Generali are full of worthless unregulated funds, bonds and structured notes.

     

    Unlicensed firms hide charges from their clients.  Most victims say they would never have invested had they known how expensive it was going to be.

    Hidden charges can destroy a fund – even without investment losses.  Licensed advisers normally disclose all fees and commissions up front.  This way, the client knows exactly how much the advice is going to cost.

     

    People can avoid being victims of pension scammers.  Using properly regulated firms is one way.   An advisory firm should have both an insurance license and an investment license.  Don’t fall for the line: “we don’t need an investment license if we use an insurance bond”.  Bond providers such as OMI, FPI, SEB and Generali still offer high-risk investments.  The insurance bond provides zero protection.  And the bond charges will make investment losses much worse.

     

    YOU WOULDN’T USE AN UNLICENSED DOCTOR.

    SO DON’T USE AN UNLICENSED FINANCIAL ADVISER.

     

     

  • Transferring pensions to scammers – the ABC of shame

    Transferring pensions to scammers – the ABC of shame

    HOW DO PENSION SCAMS WORK?

    Every pension scam starts with a negligent transfer.  Ceding providers hand over millions of pounds to pension scammers every year.  Firms – from Aviva to Zurich – ignore warnings by regulators and HMRC.  The providers tick their boxes; the scammers make their millions; the victims are ruined.

    The ceding providers have something significant in common with the scammers.  When we expose some of the scammers, their lawyers swing into action.  I once had letters from Carter Ruck, Mishcon de Reya and DWF land on my desk all in one day.  The scammers’ lawyers bleat loudly about their “poor” clients’ reputations.

    Every pension scam starts with a negligent transfer

    But the ceding providers are just as bad: their lawyers think it is fine to facilitate financial crime.  Here’s an extract from recent letter from one of them:

    “You state you have “hard evidence” that our customers “have suffered serious loss because of our negligence”.  You
    have not provided any such evidence. Please therefore produce such ‘hard evidence’ by return.”

    This lawyer went on to request evidence that the provider ought to have known that the receiving scheme in
    question was a scam.  She went on to state that my allegations were “wholly unfounded” and to demand that I take down this blog:

    PENSION OMBUDSMAN COMPLAINTS AGAINST NEGLIGENT CEDING TRUSTEES

    But this pension provider has given me no reason to take the blog down – and no justification for the claim that the firm is “innocent” of handing over victims’ pensions to obvious scammers.  Back in 2010, the Pensions Regulator warned providers about transferring pension funds to scams:

    “Any administrator who simply ticks a box and allows a transfer post July 2010 is failing in their duty as a trustee and as such are liable to compensate the beneficiary.”

    But the providers have studiously ignored the regulator’s warning for nine years.  And thousands have lost their pensions as a result of this sickening negligence.

    Transferring pensions to scammers

    Here is an “A to Z” of the pensions industry’s negligence in handing over thousands of pensions in defiance of numerous warnings since 2010.  Note: to my knowledge not a single administrator has voluntarily compensated their victims – and all have emphatically denied they did anything wrong.

    Transferring pensions to scammers – the ABC of shame

    Aviva: Second only to Aegon in our list of shame, Aviva transferred numerous pensions from October 2013 onwards.  This was well after the Pensions Regulator’s “Scorpion” warning.  The largest of these was £258,684.05 at the request of well-known scammer Stephen Ward of Premier Pension Solutions.  Ward had been behind the £27 million Ark liberation scam in 2010.  On 21st January 2015, Aviva’s Robert Palmer told me they needed no help or advice with avoiding negligent transfers to obvious scams.  One month later, Aviva handed over £23,500 to the GFS scam.

    British Steel: Long before the much-publicised handing over of multiple members to scammers in 2018, British Steel was handing over pensions to the Hong Kong GFS QROPS scam in 2014 .  Mainly advised by serial scammer David Vilka of Square Mile International Financial Services in the Czech Republic, the GFS scam invested hundreds of victims’ funds in UCIS funds such as Blackmore Global.

    Clerical Medical: Another disgraceful firm with a long history of handing over pensions to Ark, Capita Oak, Westminster and GFS in 2014.

    This A to Z of shame goes on and on – and includes all the big names (who should have known better):

     

     

  • Raising standards – financial advisers and qualifications

    Raising standards – financial advisers and qualifications

    I read an interesting article recently which has prompted this blog, written by Blair duQuesnay, CFA®, CFP® – an investment adviser at Ritholtz Wealth Management, LLC. Blair suggests that the most important change needed in the financial industry is qualifications. Poorly qualified advisers give poor investment advice. Bad investments advice leads to loss of funds.

    Blair has said one thing that underpins all the work we do at Pension Life:

    “The bar to hold oneself out as a financial advisor is low, shockingly low. This is all the more shocking because the stakes are so high. Clients have only one chance to save and invest for retirement. If bad advice leads to the unnecessary loss of capital, there is no time to start over.”

    Read Blair’s piece here:

    http://blairbellecurve.com/substance/?fbclid=IwAR1or8YzCkxUNh_M5-o9e7WngaYJXXV_vjyWI92ZjXEXqG5x9DWzJMA8rgc

    I have written many times in the past about unqualified financial advisers, leading victims blindly into wholly unsuitable investments. These unqualified “snake-oil salesmen” often put most (or sometimes all) of their clients funds into unregulated, toxic, illiquid, no-hoper rubbish which has high commissions for the broker to earn but leave the pension or investment portfolio with an unrecoverable dent.

    If investors are unsure about what qualifications an adviser needs to give advice on investments then please have a read of this blog: “Qualified or not qualified? That is the question”

    Pension Life Blog - Raising standards - financial advisers and qualificationsBlair (pictured) talks about substance and the need for higher standards among financial advisers.  Whilst I love her thoughts, I know how difficult this might be to achieve. We see wholly unqualified scammers posing as fully qualified IFAs time and time again. These scammers are very good at acting the part and the victims have no idea they are dealing with a fraudster – and sometimes go on for years believing they are dealing with a proper financial adviser.

    When accepting financial advice always ask the ‘adviser’ what financial qualifications they have. If it transpires they are not fully qualified to give investment or pension advice – walk away and find someone who is.

    Blair’s words highlight this issue perfectly, stating, “What sort of education, credentials, and work experience do these people have? It depends. You cannot tell which type of firm, business model, or regulatory space in which they operate or if they have the right training and qualifications to give financial advice. One broker is a CFA charterholder, while another down the hall had three weeks of sales training and took the Series 7.”

    Often the best scammers are the ones with the sales training – they know how to push the ‘hard sell’, make the victim think they are ‘missing out’ if they don’t sign straight away. In offshore firms – especially – we see job adverts for new ‘financial advisers’, which state that they are looking for people with sales backgrounds. All too often there is no mention of the necessity of a financial services background, let alone any financial qualifications. Often guys that used to sell cars or holiday apartments will end up selling pension transfers. These are the ones you definitely want to avoid.

    Blair goes on to say, “There’s a common phrase that it takes 10,000 hours to master a skill. Working a 40-hour week with no holidays or vacation, that takes almost five years. I would argue this number is low. I practice ashtanga yoga, a method that adds one new posture when the previous one is mastered. I spent over four years on the same posture. In that daily work of making tiny incremental progress toward the end goal, I overcame fears, corrected weaknesses, and powered through with pure determination. That is substance.”

    Blair highlights that we live in a time of instant gratification and almost laziness in regards to making money. From multi-million-pound Youtubers, rich from being stupid in videos, to big-bottomed rich girls selling their life stories to become famous – it is all about obtaining difficult things easily.

    Twenty-first-century living is driven by the need for wealth and the need for that wealth to be earned FAST!

    These desires are what the scammers use to their advantage.  They tell their victims that their funds will be placed in high-return investments. Investments that will easily add great value to their pension fund, meaning they will be able to have a lavish retirement.

    The thought of possibly doubling your pension fund in just ten years can seem like something of a dream come true. AND, unfortunately, a dream is usually what this is. Placing your funds in supposedly high-return investments – ALWAYS – means taking a high-risk.

    Whilst some high-risk investments do pay off, they are no place for a pension fund – life savings are what people are depending on to keep them in their later years. A pension fund is not a fund to be risked: it should be placed in a broad spectrum of liquid, low-to-medium risk investments. Maybe a small proportion could go into a higher-risk investment but only if the investor’s risk profile says he is comfortable with that degree of risk.  Most people – even high-net-worth clients – don’t want to lose ANY money.

    A trustworthy and fully qualified financial adviser would know this and he would ensure the advice he gives you is in your best interests – not his. The unqualified salesman giving “advice”, will usually opt for the fund that gives the highest commissions.  He can walk away with a fat wallet (probably never to be seen again) and the bleak future of your pension fund is not something he will lose sleep over. But you will, when the high-risk investment in which your entire fund is trapped starts to rapidly lose value.

    If the gentle reader doubts these dire warnings, just look at the facts about investment losses that we highlighted in a recent blog:

    Who killed the pension? Scammers; ceding providers; introducers; HMRC?

    £236,000,000 London Capital & Finance fund (bond), but also:

    £120,000,000 Axiom Legal Financing Fund

    £456,000,000 LM Group of Funds

    £207,000,000 Premier Group of Funds

    £94,000,000 Leonteq structured notes

    Without stating the blooming obvious, that is well over one billion pounds’ worth of AVOIDABLE losses – and still just the tip of the iceberg.

    Blair finishes her article by saying, “We owe it to our future clients to raise the bar. People deserve the reassurance that the person giving investment advice on their life savings has a baseline of knowledge. Until then, clients must continue to do their research on advisors. Look for those who have put in the time to learn their craft and have degrees and credentials to prove it. Often these are not the best salespeople, but at least these advisers have substance behind them.”

    What a lovely finish and what a very important statement. Financial advisers are not salesmen, they are financial advisers. Their work should be conducted in a way that best suits the needs of the individual – each individual, separately. And there is one way and one way only to invest a client’s money: do a proper, thorough, professional risk assessment and then invest strictly in accordance with that the resulting risk profile.

    Slow, steady and fully qualified financial advice always wins the race.

  • Generali – jumping ship to avoid new regulations?

    Generali – jumping ship to avoid new regulations?

    Pension Life Blog - Generali jumping shipThe mis-selling of life assurance policies and long-term savings plans has been a regular topic in our blogs.  Many victims of pension scams see their funds mis-invested into life assurance policies. These life assurance policies do little more than drain the fund value with their expensive fees and costs.

    Generali has for years been aggressively peddling these toxic products.  Interestingly, they have just pulled their contractual savings plans – Vision and Choice – from the UAE market.  Interesting and attractive names for profoundly ugly, expensive and destructive products.

    We have to wonder if all the negative press surrounding Generali’s life assurance bonds has anything to do with it? Since 2016 there has been a huge rise in complaints surrounding the mis-selling of these products. With huge, concealed start-up costs, the funds rarely ever reach their original investment amount, let alone make a gain.

    Furthermore, there has been a third push on regulations to improve how savings, investment and life insurance policies are sold. AND the Spanish insurance regulator (DGS) just confirmed that all such products sold in Spain have been done so illegally But Mr Vitiello of Generali claimed their decision to stop selling the Vision and Choice products in the Emirates was not linked to the new regulations. REALLY?!?!

    Reported by The National. ae, Generali’s Marco Vitiello stated:

    “We will not be accepting any new business applications for our current unit-linked saving products,” said Vitiello – General Manager of Generali’s Dubai branch. “There will be no impact at all to existing clients and contracts. They will continue to be serviced in the same manner as before.”  In other words, they will just keep on losing money, being tied in for an unacceptable length of time and paying extortionate charges.

    This is not the only big change Generali has made this month. The National.ae also reported that:

    “Generali’s decision to stop distributing its contractual savings plans in the UAE came less than a week after the company sold its entire shareholding in its unit, Generali Worldwide Insurance, to the Guernsey-based Utmost Group”

    We wrote about the proposed merger between Generali and Utmost Group back in August 2018.

    Pension Life Blog - Generali - jumping ship to avoid new regulations?

    The Utmost Group now has over £33bn in assets under administration and over 240,000 customers. We can only hope that customers of The Utmost Group will not become victims of mis-sold life assurance policies like the ones of Generali.

    Generali was one of the culprits involved in the huge Continental Wealth Management pension scam, which saw as many as 1,000 victims, invested into high-risk, toxic, professional-investor-only structured notes.

    Whilst the bulk of the victims were placed into OMI bonds, at least 25 (but probably nearer 100) of the victims were placed into Generali bonds by the scammers. The sum total of 25 pension funds invested into these toxic insurance bonds was a whopping £6,314,672. The losses on this amount are calculated to be approximately £3,604,528.

    One victim invested £793,612 and has just £62,703 left! Losing a massive £730,909.

    Another victim invested £142,626 and has lost £90,618! Leaving him with a fund of just £52,028.

    Please note these figures are correct as at 2017/2018, so today’s value is now even lower. Despite the funds’ huge decrease in value, Generali continues to take their fees (based on the original amount deposited – not the current depleted value). Therefore, these amounts will continue to fall AND despite the massive loses be locked in for a fixed term.

    It is, of course, a relief to know that they have decided to stop peddling these toxic, inappropriate bonds to victims. But we can’t help wondering why Generali have suddenly done this and really feel for those already caught up in these bogus “life” policies. Seems to us Generali are jumping ship to avoid the new regulations. With sudden revelations that maybe they should have checked all the details just a little bit more – and declined to take business from unregulated scammers.

    As Generali are busy making changes and sales, we can only hope that compensating the victims of the CWM scam is on their to-do list. As they have sold their entire shareholdings, you might think that an honest firm would want to make right the wrongs they have done.

     

    Not only did Generali allow these 25 victims to be put into wholly inappropriate funds and high-risk structured notes, but these investment instructions were also accepted from unregulated advisers. The scammers were paid high commissions by Generali and there is no sign of any remorse for the huge losses suffered by the victims.

    What we do know is that victims are now preparing their complaints against Generali and CWM. The DGS has found that there is no doubt that the regulations of sale surrounding these products were breached by Generali.

    Generali are not the only life office guilty of financial crimes: Old Mutual International and SEB were even worse – facilitating losses on a massive scale in the Continental Wealth Management case.  OMI bought £94,000,000 worth of ultra-high-risk structured notes for retail investors – resulting in huge losses.  Old Mutual was also heavily involved in more than £1,000,000,000 worth of losses in the Axiom, LM and Premier investment scams.

    Seems it is no accident that “Generali” is an anagram of “Liar Gene”.

     

     

    .

     

  • Hidden charges that destroy your pension funds

    Hidden charges that destroy your pension funds

    Pension Life blog - The hidden charges that put your investment in dangerWhen we buy certain products, they have a warning on them.  Cigarette packets, for instance, state that smoking is bad for your health. The wrappers show hideous images of what might happen to you if you use tobacco.

    However, when it comes to investments, the ‘advisers’ selling dangerous investments are able to disguise the risks and costs. Offshore, there seems to be no effective code of conduct, or regulation as to what they must disclose and what they can conceal.

    Last week the FCA slammed asset managers and retail investment firms over hidden fund charges.

    When selling their investments, these firms are really good at omitting details of the full charges that will apply – not only initially – but on an ongoing annual basis as well. These hidden charges put your investment in danger.

    The FCA has stated:

    “In one case it found an asset manager had omitted a 4 per cent a year transaction cost from the UCITS Key Investor Information Document (KIID).”

    In so many pension scams, we hear that the victims were sold a ‘free pension review’; they were not told about the transfer costs; that they were not told about annual fees either.  In many cases, the transfer costs and fees work out to be considerably higher than if they had paid a proper fee for the review in the first place. These hidden costs put a huge strain on the fund and sometimes victims can lose up to 25% of their fund to hidden charges.

    Pension Life blog - The hidden charges that put your investment in dangerWhat worries us most is the lack of regulatory concern or control in respect of expensive and risky investment products. You can’t buy cigarettes without a stern health warning. The same goes for alcohol: bottles and cans clearly state how many units are in the container, and how many units men and women can safely drink per day.  They also state that alcohol should not be consumed by pregnant women.

    Alcohol companies manage to fit all this info about the dangers of drinking on a tiny label. And this poses the essential question as to why financial advisory firms are able to sell risky investments again and again – omitting clear warnings about the dangerous aspects of them.

    Also highlighted in an article by Corporate Adviser:

    “The FCA reserved its fiercest criticism for asset managers, saying it found instances where asset manager fact sheets or websites did not mention costs. When they did, they often gave the ongoing charge figure, which omitted transaction costs, performance fees and borrowing charges which are shown in the Key Information Document (KID). In one example, total charges in the PRIIPs KID equated to around 3 per cent per annum – but the only costs given in the fact sheet was the 1.2 per cent annual management charge (AMC).”

    This is not news to us at Pension Life.  It is something we have been writing about for sometime – and we have a great deal of evidence that hidden, excessive charges are a terrible blight on the face of financial services internationally.  It is indeed excellent news that the FCA has finally highlighted the dangers of such hidden charges, but now we need to make sure these dangers are highlighted to the public. CLEARLY AND VISIBLY.

    A prime example of advisers and hidden charges is the dastardly duoPhillip Nunn and Patrick McCreesh.  This pair of scammers received £ millions promoting the Capita Oak, Thurlstone Loans, Henley Retirement Benefits Scheme and Berkeley Burke SIPPS scams – leaving 1,200 victims facing poverty in retirement.  With that disaster comfortably behind them, they then launched the £40 million Blackmore Global scam and now their network of scammers are promoting the Blackmore Bond which pays a 20% introduction commission to the introducers.

    Pension Life blog - The hidden charges that put your investment in dangerYou can’t buy a gun without going to a registered shop and having a licence.  (Although, I guess on the black market you can). If you buy a gun on the black market, it is going to be ‘hot’. The person you buy it from is going to be dodgy and it certainly won’t come with the correct paperwork.

    So if you are a normal, law-abiding citizen (and cautious investor), you would want a legitimate investment which fits your risk profile – and full paperwork disclosing ALL the charges. Make sure you pick the right adviser who will give you evidence of all these essential details.

    Dodgy advisers are still getting away with selling ‘hot’ investments: funds that are clearly toxic and dangerous to your pension fund.  These advisers manage to do this very successfully by wrapping them in a fluffy cover and selling them with an array of unrealistic promises of high returns and alleged capital protection to reel the victims in.

    When considering a pension transfer, we urge you to familiarise yourself with our ten standards.  Your adviser ought to adhere to these standards anyway – and if he doesn’t then walk away. Number eight covers what we have talked about in this blog: CHARGES.

    Your adviser MUST GIVE YOU: Full disclosure of fees, charges and commissions on all products and services in writing, before you commit. So before you sign anything regarding a pension transfer and subsequent investment, please ensure you know exactly what charges will be applied to your fund: before, during AND after.  It is also imperative to know if there is a lock-in period and early exit penalty and to make sure you are comfortable with that.

    Excessive and concealed fees can ruin a once healthy and happy pension fund – just like smoking can ruin your lungs and drinking can ruin your liver.  Hidden charges can put your funds in danger and ruin your retirement savings beyond repair.

    Here is a list of our ten standards.

    STANDARDS ACCREDITATION CHECKLIST FOR FINANCIAL ADVISERS:

    1. Proof of regulation for all services provided by the firm and individual advisers in the jurisdiction(s) where advice is given and the clients are based.
    2. Verifiable evidence of appropriate, registered qualifications and CPD for all advisers. (Where there are insufficient qualifications, there must be clear evidence of plans and preparation to achieve required goals within a reasonable, stated time frame).
    3. Professional Indemnity Insurance
    4. Details of how fact finds are carried out, how clients’ risk profiles are determined and adhered to.
    5. Details of the firm’s compliance procedures – assuring clients of the highest possible standards and assurance that risk profiles are always accurately and faithfully respected.
    6. Clear and consistent explanation and justification of the use of insurance bonds for investments.
    7. Unambiguous policy on structured notes, UCIS funds, in-house funds, non-standard assets and any ongoing commission-paying investments. Report of all investment recommendations for all clients and evidence as to how these match individual risk profiles.
    8. Disclosure of fees, charges and commissions on all products and services at time of sale, in writing, before clients commit.
    9. Account of how clients are updated on fund/portfolio performance.
    10. Public evidence of complaints made, rejected or upheld and redress paid.

    For more in depth explanation check out our other blog on the ten standards:

    Cartoon blog – Don’t be the next pension scam victim