Tag: Pension Life

  • £1 billion + investment losses in 2019

    £1 billion + investment losses in 2019

    By August 2019, one billion pounds’ worth of investments had been lost.  That’s an awful lot of noughts: £1,000,000,000 (I nearly ran out of fingers).  How many hours’ worth of work went into earning that huge amount?  How many miles of travelling to work to earn that money?  How many dreams have been shattered?  How many lives ruined?

    This was published in Brev’s Bond Review. But, of course, that was when there was still 25% of 2019 left – plenty of time for another couple of hundred million to go down the toilet.  

    I have great respect for Brev who does a wonderful job in informing the public about investment disasters.  In fact he (or she) could (and should) replace the FCA single-handedly. 

    With absolutely no respect to Brev intended, however, my blind and senile dog could do a better job than the FCA.

    Brev highlights the fact that these high-risk, illiquid investments – which might be fine for investors with more money than brain cells – were all targeted at low-risk, retail investors.

    They all promised the same old same old “guaranteed” returns – and had slick marketing and promotion machines behind them.  Here’s Brev’s depressing and desperately sad list:

    London Capital and Finance £230m

    MJS Capital £30m

    Mederco £27m

    Store First £200m

    Harewood Associates £33m

    Park First £190m

    Allansons £20m

    Hudspiths £50m

    MBI £50m

    Carlauren £88m

    So what did all these investment disasters have in common?  They were all unregulated; all fiercely promoted and offered fat commissions to the scammers who flogged them to unwary victims; all promoted by the bottom feeders (interpret that as you will) of the financial services world.

    Brev also draws attention to the government’s failures to take any action to deal with this catastrophe.  Any sensible government would have immediately sacked Andrew Bailey and ordered a radical reform of the regulators from the top to the bottom (that word again!).

    Along with an intelligent suggestion to “close all Intelligent Finance ISAs immediately to new business and reserve tax relief for regulated investments”, Brev also mentions that the Chair of the Treasury Select Committee was extremely cross about it.  Phew, well that’s alright then!

    However, to add to this horribly depressing big number with nine noughts, there are a few other impending catastrophes in the pipeline.  These include:

    Dolphin Trust (German Property Group); Blackmore Bond and Blackmore Global; Future Fuel Renewables Plc, anything on the Old Mutual International “platform”; dozens of property developments (for students, the elderly, young professionals) guaranteeing 6% to 12% returns (cluttering up my inbox every morning).

    Plus, we still don’t know what the future holds for the precarious Woodford Equity Income Fund. If that collapses we could add at another £ billion to the cricket score.

    So, in fact, 2019’s losses could well be nearer £1.5 billion by Hogmanay.  But Brev draws our attention to the fact that the FCA costs us £1 billion a year to run – of which £600k accounts for the Mumpsimus Andrew Bailey (who couldn’t regulate his way out of soggy paper bag even he was paid an extra couple of hundred grand – and assisted by my dog).

    Bearing in mind the FCA is a total waste of money, we could well be £2.5 billion out of pocket by the end of 2019.

    Does Andrew Bailey look bothered?
  • DB transfers: FCA hasn’t a Scooby

    DB transfers: FCA hasn’t a Scooby

    The FC A hasn’t got a ****ing Scooby. The Federation of Consolidated Apathy has now proved way beyond reasonable doubt that it is clueless about pensions in general.  And worse – much worse – that it doesn’t understand the deadly problems with DB pension transfer advice.

    The Federation of Consolidated Apathy has published a video which deliberately misleads people into thinking that advisers will provide DB transfer advice which is in the victims’ interests.

    This incredibly boring video seems to have been produced by some clot called Mark Goold who claims to work for the “Communications Division” of the FC A. He clearly has no understanding of communications since he has made a video that is so incredibly monotonous and dreary that it is impossible to watch – and even harder to believe. Either Goold knows nothing about ten years’ worth of DB pension transfer scams – or he is deliberately ignoring it.

    Goold the goon says he “wants to talk about our expectations of financial advisers when they provide pension transfer advice”.  A noble aim – just a shame he did no research before opening his mouth (and putting his foot in it).  If he’d had even half a brain, he would have consulted the British Steelworkers before making such an utter fool of himself.  Equally, he could have consulted a few of the thousands of victims of DB scheme members who have been scammed over the last few years because of FCA-regulated transfer sign-offs.

    The one thing that Goold says that is true and accurate is “it will generally not be in a client’s best interests to leave a pension scheme that will provide them with a guaranteed and sustainable income when they retire”.

    But he does not say what action the FCA is proposing to take against the negligent – and, in some cases, fraudulent – FCA-regulated advisers who have been signing off such transfers for so many years.  These firms have facilitated widespread financial crime and this has led to the destruction of millions of pounds’ worth of pensions.  But the nits at the FCA are far too busy knitting to take any action against these firms.

    The FCA goon goes on to spout: “we would expect advisers should follow certain steps, ask certain questions and provide specific documentation when reviewing your personal situation and recommending something to you”. He then goes on to list a number of “steps” that should “generally be carried out” by advisers. But he forgets to mention that the unethical FCA-regulated transfer advisers will deliberately omit these steps. These rogue advisers may be relatively rare, but they will – between them – feed the majority of the scammers in the UK and offshore.

    Of course, the subject of “contingent” charging has not reared its ugly head. The Federation of Consolidated Apathy is obviously expecting advisers to make a choice:

    1. Advise to transfer and earn a fee or
    2. Advise not to transfer and earn nothing

    I expect ethical advisers will easily walk away empty handed – happy that they’ve done the right thing (and prevented a transfer to criminals). But that’s a bit like expecting that a regulator will do a bit of regulating between knitting sessions. There are, of course, plenty of decent advisers in the UK – but their reputation is called into question because of the few FCA-regulated snorters.

    Finally, after a load of excrutiatingly boring waffle about what the FCA “expects”, Goold gets to the most important question of all:

    “Did the adviser explain that the employer scheme provides a guaranteed income in retirement?  Did they explain that, if you transfer, you may run out of money. You may live longer than your pension does?” – how would you feel about that?

    Goold clearly comes from the planet Zogolob.  And he really ought to go back there asap before he poses any more daft questions such as:  “How would you feel about running out of money?”.  What the hell does he expect a client to say: “Fine, thank you.  I can just print some more if I need it.  Or if the money printer is out of ink, I’ll just go pick some from the money tree”.  Beam me up Scottie FFS!

    This moron then goes on to raise the very issue that the scammers use to dupe their victims: CONTROL.  The criminals of the financial services world use “control” as a powerful weapon to seduce clients into transferring their DB pensions – not so the member can have control but so the adviser has control.

    Having passed control of the pension over to an unscrupulous – and often criminal – adviser, the rogue FCA-regulated transfer sign-off then facilitates a number of fatal steps which will guarantee the destruction of the fund.  And, inevitably, will guarantee that the victim will run out of money.

    There are two types of crimes that then follow – depending on whether the victim is in the UK or offshore.

    Arguably, if the victim is based in the UK there may be less risk and more protection.  But you can ask the many thousands of scam victims who have lost their life savings as to whether this is true. The answer is likely to be that the actual protection is slightly less than an ashtray on a twist’n go.

    The Goold twerp should have asked not just the British Steelworkers but also the victims of the London Quantum scam; the Berkeley Burke, James Hay and Suffolk Life SIPPS scams; Ark; Capita Oak; Westminster; STM Fidecs/Trafalgar Multi Asset fund; Integrated Capabilities/Blackmore Global fund; GFS/Blackmore Global and dozens more. But, of course, he didn’t bother.

    These UK-based victims saw their funds being transferred to bogus occupational schemes or negligent SIPPS and QROPS providers. The money was then destroyed by being invested in worthless assets – such as store pods, car parking spaces, derelict German buildings, collapsible flats in Cape Verde and mouldy chia seeds.

    Offshore victims fare even worse in the hands of rogue commission-hungry scammers:

    1. The fund will be under the full control of a rogue “adviser” who could well be unqualified – and whose only mission is to rinse commissions out of the victim’s retirement money
    2. This adviser could well be with a firm which only has an insurance license (if it has any license at all) – so any investments made by the firm will have zero regulatory protection
    3. The funds will then be transferred to a QROPS.  And the degree of regulatory observance by the QROPS provider will depend on the jurisdiction.  Malta is now getting its act together, but Gibraltar still has no ombudsman or arbiter. And seems to actively encourage scams and scammers.  A QROPS may be entirely the wrong vehicle and a low-cost, UK-based SIPPS could be a much better solution.  However, leaving the pension where it was would, undoubtedly, have been the best choice (but wouldn’t have earned the scammers any commissions).
    4. The scammer, now fully in control of the victim’s life savings, will transfer the whole lot into an insurance “bond” with a rogue firm such as Old Mutual International, Friends Provident International, RL360 or Hansard.  This will earn the scammer 8% on the amount invested – and could lock the victim in to this arrangement for up to ten years.  The scammer will ignore the fact that he is committing a fraud.
    5. The “bond” provider will now claw back the commission paid to the scammer over the term of the contract – plus, of course, the life office’s own commission.
    6. The life office (Old Mutual, Friends Provident etc) will then offer the victim, and his scammer who now has total control over how the fund is invested, a selection of high-risk, expensive funds and structured notes which will pay the scammer further fat commissions. Many of these funds – such as Axiom, Premier New Earth, Mansion Student Accommodation etc will fail and become worthless. The high-risk structured notes – such as Commerzbank, Royal Bank of Canada, Nomura and Leonteq – will destroy most (if not all) of the victims’ funds.
    7. The scammer will lie to the victim and say that the “bond” is necessary for tax efficiency.  This, of course, is untrue since there are only any tax savings if the fund makes a profit – which it won’t.

    Goold goes on to mention that “Having more control over your pension money may be important to you but if you have to transfer your pension fund to enable you to do it, it may impact on your family and lifestyle.”

    Being obviously clueless, this moron forgets to mention that many of the victims of the devastating “impact” on their family and lifestyle are dying.  They are devastated by the loss of their valuable pensions and are facing a wretched, poverty-stricken retirement.  Many are considering suicide.  Some have already taken their own lives or died miserable deaths caused by stress.

     Goold plumbs new depths by claiming that the FCA “would also expect advisers to carry out a detailed comparison of the benefits available in the employers’ pension scheme against the benefits available in any proposed new arrangements”.  But he clearly hasn’t bothered to find out what the devastating consequences of the “new arrangements” are likely to be.

    Goold has also failed to mention that some of the transfer advice is given with only one single aim: to earn commission on the fund value.  The advice is almost always “yes, go ahead and transfer” – irrespective of whether it is obviously not in the victim’s interests. 

    An example of this is Stephen Ward of Premier Pension Solutions who signed off many hundreds of DB pension transfers knowing full well that he was condemning the victim to certain death at the hands of the scammers who would gain control of the fund and would inevitably destroy it.

    There is no possible argument that Ward did not know how the victims’ funds were going to be invested – because he himself was doing the very same thing to his own clients. 

    In fact, the tactic is now changing so that the standard DB transfer advice is routinely “DON’T TRANSFER – IT IS NOT IN YOUR INTERESTS”. The victims are carefully prepared for this and are classified as “insistent” – so the transfer goes ahead anyway.

    Finally, Goold commits the ultimate in offensive indecency and suggests that victims should ask: “What are the death benefits available within the employers’ pension scheme against what are the death benefits available in any proposed new arrangement?”

    This cretin should have asked me before committing such a vile gaff.  I could have referred him to the case of one of the Continental Wealth Management victims – whose £415,000 Shell DB pension fund was totally destroyed.  The stress of facing poverty killed him in July 2019.  He had not one single penny left.  His ex wife had to pay for his funeral.

    FCA morons such as Goold should not talk about “death benefits”. Goold, and his expensive boss Andrew Bailey, should try talking to the pension scam victims so that they understand just how dreadfully the FCA has failed the public.

  • Alliance Partnership – ‘ere we go again!

    Alliance Partnership – ‘ere we go again!

    Alliance Partnership – ‘ere we go again! Just how many warning signs do you need?

    How many warnings do you really need?

    Alliance Partnership – ‘ere we go again! After the Continental Wealth Management debacle – a fraud facilitated by the usual suspects: Old Mutual International, Generali and SEB – the public must be warned about similar firms which are likely to scam unsuspecting victims.

    In the case of Alliance Partnership Limited – a firm registered in Nevis (where so many scams and scammers are registered because of the secrecy afforded them), there is just about every single warning sign possible. The public must be aware of the dangers posed by this firm.

    With an office in the Czech Republic, this firm has been selling insurance products and investing victims’ funds into unregulated collectives – such as LM – illegally.

    Look at the Alliance Partnership Limited website and you will find all the warning signs are clearly there in black, white, green and red:

    The exact same three death offices as used by Continental Wealth Management to destroy up to £50,000,000

    You simply couldn’t make it up: Alliance Partnership Limited is proudly displaying the three worst insurance companies: Generali, Old Mutual International and SEB, which facilitated the £100 million Continental Wealth Management scam between 2008 and 2017.

    Generali, Old Mutual International and SEB accepted investment instructions from this unregulated firm of scammers into high-risk, toxic structured notes and risky, illiquid UCIS funds. Long after the losses became evident, as low-risk investors were placed into these entirely inappropriate high-risk investments – only suitable for professional or sophisticated investors – Generali, Old Mutual International and SEB carried on accepting identical investment dealing instructions from the scammers at Continental Wealth Management.

    Alliance Partnership Limited has an insurance license in the Czech Republic and boasts that it can “help all of our clients and their unique needs related to the life journey of their financial aspirations”. They claim to be “financial planners” and that “no future is too big or too small for us”

    Alliance Partnership – ‘ere we go again! Yet another firm with an insurance license flogging expensive insurance bonds that nobody needs. If an investor wants to be stuck in a toxic, unnecessary insurance bond – provided by Old Mutual International, Generali, Hansard Global or SEB – which will cost a huge amount in fees and will offer high-risk, unregulated investments – then this is indeed the solution!

    But sensible investors, who don’t want to lose their life savings, should steer well clear. Alliance Partnership claims they are “here to help”. They are using unethical, unscrupulous insurance companies which will take business from any old unregulated scammers. Old Mutual International, Generali, Hansard and SEB deliberately ruin their clients’ funds with high-risk toxic funds, so the public needs to be warned about this firm.

    The only reason firms such as Alliance Partnership use these death offices, is because insurance bonds pay 8% commission. And we know there is a history of using rogue funds such as LM. So steer well clear! Others have been ruined so it is important to learn from them.

    How many more alarm bells do you want?

    How many alarm bells would you like? If the above warnings aren’t enough, here are some more – all there in black and white on the Alliance Partnership website: http://www.alliancesro.com/about.html

    • Alliance Partnership claims to offer savings plans. As it is openly promoting the likes of Generali and RL360, these are bound to be the same savings plans as used to scam thousands of victims into these toxic, expensive, inflexible plans.
    • Alliance Partnership is promoting “alternative investments”. We know that it was selling the LM fund to its victims, and this should ring loud alarm bells – because most of these so-called alternatives only serve to pay the introducer large commissions. Funds such as LM have ruined thousands of investors who have lost all their life savings thanks to unscrupulous brokers and introducers posing as “advisers”.
    • Alliance Partnership claims to offer portfolio and wealth management. The firm does not have an investment license – so it can’t legally give investment advice.
    • Alliance Partnership says it can provide pension planning services – but with just an insurance license, this is illegal.
    • Alliance Partnership is promoting the Canaccord Genuity fund – a fund which is under investigation by the FCA for non-disclosure of fees.
    • Alliance Partnership is featuring not just rogue insurance companies such as OMI, SEB and Generali on its website, but also RL360, Zurich Hansard and FPI. It is disappointing to see Investors Trust advertised on the website: this is the only life office which has ever done anything decent for investment scam victims.
    • Alliance Partnership claims to have a “team of financial planners”, and yet there is no “meet the team” section on the website. This means potential victims have no idea who the team are and can’t check up on their qualifications.
    • Alliance Partnership is promoting Azure Pensions – a QROPS run by Integrated Capabilities. This was a firm which facilitated the Blackmore Global investment scam and should be given a wide berth. https://pension-life.com/azure-pensions-a-reputation-built-on-lack-of-trust/

    Don’t take my word for it. Read the Alliance Partnership website. All the alarm bells are clearly there. Learn from past victims’ mistakes – don’t be next!

  • Action Fraud biggest fraud of all

    Action Fraud biggest fraud of all

    “Action Fraud” – no action, but plenty of fraud

    Action Fraud – the biggest fraud of all. No “action”; plenty of “fraud”. Fraud victims defrauded into believing action will be taken.

    Of course, pension scam victims have known this for years. This is true of all the thousands of victims of frauds committed by serial pension scammers – such as Stephen Ward, Alan Fowler, Bill Perkins, Stuart Chapman-Clarke, David Vilka, John Ferguson, Phillip Nunn, Patrick McCreesh, James Lau, George Frost, Julian Hanson, Darren Kirby, Paul Clarke, Gary Barlow, Peter Moat, David Austin, Simon Swallow, and other assorted conmen.

    And now The Times newspaper has published a detailed expose outlining how Action Fraud is just a fraud itself – a “front” for the British government’s apathy towards victims of pension and investment fraud.

    The article reveals how “victims are misled and mocked as police fail to investigate”. Most disgusting of all – call handlers employed by the police are deliberately trained to insult victims of fraud and mislead them into thinking their cases will be investigated. However, the reality is that most fraud reports end up in the rubbish bin and are never followed up.

    I heartily applaud The Times for exposing this disgraceful fraud on the part of the government and the police. But, in fact, victims themselves could have written this article and told this story as far back as 2014. These victims are members of multiple scams including: Ark, Capita Oak, Evergreen, Westminster, Henley, Fast Pensions, London Quantum and dozens more. Although there have been a few lukewarm attempts by the Serious Fraud Office to get convictions, there are pitifully few cases where these criminals are actually jailed.

    The only two I know of personally are Peter Bradley and Andrew Meeson – two Inland Revenue employees who operated the Salmon Enterprises pension scam in 2010/11 (at the same time as the Ark scam). Bradley and Meeson were jailed for eight years for cheating the Public Revenue – although never brought to justice for cheating the public. Nearly 100 Salmon Enterprises victims are now being pursued by HMRC.

    Read this and weep: “An undercover Times reporter was among staff who were banned from telling victims that the overwhelming majority of their cases are dismissed, either by low-wage employees at an outsourced call centre or a computer algorithm.”

    And this: Managers in charge of collating police fraud reports also mocked those who lost money as “morons”, “screwballs” and “psychos”.

    This, of course, explains why even police officers who get scammed out of their police pensions can’t get the police to prosecute the scammers.

    The whole point of a civilised society is that citizens deserve effective protection from crime. And it just isn’t happening. Messrs Buckland, Keen, Frazer, Morton, Argar and Heaton need to sort this out as a matter of priority. Decent, hard-working people are losing millions – billions! – to scammers every year. And it simply isn’t good enough to scam them into thinking that Britain is doing something – when, in fact, it is doing nothing.

    Terrified, distressed – sometimes suicidal – victims of pension fraud have been advised to contact Action Fraud. But nothing has ever happened – other than giving the victims a useless “crime reference number”, no action is ever taken. Nobody ever gets back to the victims. None of the scammers ever go to prison.

    The FCA advises scam victims to make a report to Action Fraud – knowing full well that no action will be taken. And that Action Fraud itself is, actually, the biggest fraud of all. Well done Andrew Bailey!

  • Fact Finds and Risk Assessments are about Ethics and Morals (both for mattress salesmen and financial advisers)

    WRITTEN BY ELIZABETH FLYNN: I went to buy a new mattress the other day.  Thought I’d treat myself to a good quality mattress from a reputable retail outlet. The latest developments in bedding technology mean that choosing a new mattress requires much soul searching after an incredibly detailed fact find and risk assessment.

    Naively, I assumed this new mattress purchase wouldn’t take more than 20 minutes so I could fit it in between the gym and the weekly shop. All I had to do was bounce on a few mattresses within my price range and hope my boobs didn’t jiggle about too much (or, if they did, that nobody would notice).  Easy.

    The sales adviser, Tom, booted up his computer and took me through the finer details of how mattress technology has evolved from simple springs and horse hair to high-tech foam with a better memory than mine. Tom produced a detailed questionnaire – and that was the end of getting home in time for lunch. The questions ranged from my health to my sleep patterns and then some probing stuff about who I was likely to share my bed with – and whether this person had a bad back.

    How was my back?  Did my life involve physical strain?  What side did I normally sleep on? Did I have kidney problems?  Did I use a mattress topper?  Did my house have air conditioning?

    There were no simple Goldilocks options here: “hard, soft or just right”.

    Tom spent nearly an hour getting to know the intimate details of my life and sleeping habit before letting me loose to bounce on the display beds.

    In the end the mattress I ended up was an absolute joy – the essence of comfort and my sleep is now amazingly refreshing.  Who would have thought that the quality of my mattress would have such a profound effect on the quality of my life?

    All the fact-finding and risk assessing of all factors relating to my horizontal life paid off.  I got the mattress of my dreams. 

    It felt great to be treated so well and guided so carefully in finding the option that was just right for me – all for a €500 mattress.

    By contrast, imagine you have a pension – representing your entire life savings. You’ve seen the adverts: “Thousands of expats have benefited from their free expat savings review”. You want to keep your pension safe and hope it will increase (and certainly not decrease).  A 2% increase would be nice.  An 8% increase would be fantastic.

    Then you find a financial adviser you think you can trust.  He offers you a cool “guaranteed” 8% growth.  And you think: “what could possibly go wrong?”

    This happens all the time in the unethical sector of the offshore financial services community.  Advisers jump straight into a promise of tempting end results. Such advisers seldom discuss whether this 8% growth would entail too much risk for you. 

    The salesman (adviser) offers the buyer something in a very convincing manner.  The buyer finds the offer very attractive (even exciting) – and the sales patter very convincing. In an ethically and morally correct world, the adviser would calm the excitement down and talk the investor through the finer details of the transaction.  Just like Tom – the mattress sales guy curbing my desire to bounce on the beds – a financial adviser should really get to know the potential client before (in fact, long before) advising what is the right solution.  In so many cases, the best thing is to leave the pension where it is – but this can only be determined after a proper fact find and risk profile.

    In reality, some advisers are not really advisers at all – but salesmen.  They don’t investigate their potential clients’ facts, needs, and risk profile.  All they want to do is make a sale and earn as much commission as possible as quickly as possible.  They are not interested in giving proper advice. The seedy salesmen of the offshore financial services world will make empty promises, and stick their clients’ funds into an unnecessary death bond (such as OMI, SEB, Generali, RL360 or Friends Provident).  Then they will invest the funds in expensive, poorly-performing, risky funds or structured notes.

    It is important to be aware that commissions of 6%, 8%, 10% and above are the norm for financial advisers that sell death bonds and risky, unregulated investments. In a profession where there are good standards of financial advice and in jurisdictions where regulators are at last beginning to recognise the urgent need for robust regulations (and enforcement) there are some advisers who do act ethically.

    Good financial advice always starts with the fact find. This should be a deep and detailed summary of the client’s circumstances.  To arrive at an accurate and meaningful fact find and risk profile, there must be a comprehensive set of questions and review of financial documentation, life assurance, pensions and savings.

    According to Forbes the 10 important question a financial adviser ask should be

    1. What are your most important financial concerns?
    2. How do you make important investment and financial decisions?
    3. How do you envision your life 1 year from now? 5 years from now?
    4. What changes do you expect in the future in your finances that you wish to plan for?
    5. Is your outlook generally optimistic or pessimistic concerning the future?
    6. What are your most important non-financial concerns and objectives right now?
    7. Have you ever worked with a financial advisor before?  
    8.  What are they keys to making the financial advising relationship successful for you?
    9. What would you like to accomplish through financial planning?
    10. Why do you think you need help?

    These questions are just the beginning. The second part is the risk assessment. There are many types of investor but the majority of people are conservative, keep it safe, type investors. As you can imagine, this is completely normal. If you have worked and saved all your life to accumulate a pension pot, you will want to look after it.

    If you were a gambler, you would have been taking your wages down to the local betting shop every time you got paid. People don’t just become gamblers when they retire. If you have saved so hard for a pension, you are not going throw it away on an unnecessary pension transfer laden with risk, high charges and hidden commissions – and probably a scam.

    Yet this happens all too often – both offshore and in the UK.  People get scammed into a transfer they don’t need; a death bond they can’t afford and investments that will destroy part or all of their life savings.

    Smart people do get scammed because smart people are usually the ones with bigger pension pots. The scammers know this and they have developed techniques to sell their rubbish to these hard-working people.

    A proper risk assessment comprises:

    1. identifying and analysing potential events that may negatively impact individuals, assets, and/or the environment; and

    2. making judgments “on the tolerability of the risk on the basis of a risk analysis” while considering influencing factors. (Wikipedia)

    So what is the difference between unethical financial advisers who are only interested in their commission, and my mattress salesman Tom?

    Tom’s business relies on satisfied customers who will appreciate his good advice – including the fact find and risk profile – every night of their lives until they change their mattress.

    Unethical, commission-based financial services salesmen posing as advisers care nothing about their clients’ interests.  All they want to do is “pump and dump” and then move onto the next victim.  Once they’ve flogged a death bond and some expensive, no-hoper funds or structured notes, their only interest is to enjoy the proceeds of what is – in reality – theft.

    We have created an animated analogy on how important fact-finding and risk assessing are – they are literally matters of life and death.

  • Fighting pension scams – Qualifications

    Fighting pension scams – Qualifications

    Fighting pension scams needs to be done logically and methodically.  Decent advisers need to use high standards to help fight scams.  If these standards become the norm, the scammers won’t survive and flourish so easily.

    Fighting pension scams – Qualifications

    Most qualified advisers want nothing to do with pension scams.  Many offshore firms employ advisers who have not passed the required exams.  Even if an adviser has qualified, he or she must still be registered.  We recently surveyed a number of offshore advisory firms:

    Belgravia Wealth     Square Mile      Robusto   Spectrum     Blevins Franks     Seagate Wealth     Woodbrook Group     Globaleye

    Lots of offshore advisers consider they don’t need to be qualified.  Let’s have a look at an example:

    The Chartered Institute for Securities & Investment (CISI) is the largest and most widely respected professional body for those who work in the securities. The Chartered Insurance Institute (CII) is a professional body dedicated to building trust in the insurance and financial planning profession.

    All financial advisory firms should list their advisers, provide clear details of each adviser’s qualifications and a link to the institute’s register showing evidence of the qualifications.

    Here is a useful guide to qualifications: Qualified Adviser for QROPS

     “Qualifications are not the be all/end all.  A certificate does not prove professional competence in the field , ethics or experience. But the public have to start their due diligence somewhere.”

    Sadly, there are a few well qualified advisers who are the exception to the rule.  Stephen Ward of Premier Pension Solutions ran numerous scams:

    Ark     Evergreen     Capita Oak     Westminster     Southlands     Headforte

    Randwick Estates     Bollington Wood     Hammerley     Halkin     Feldspar

    and many others such as Westminster and London Quantum – ruining thousands of lives.  Several of his schemes are under investigation by the Serious Fraud Office.  He also provided the transfer advice in the Continental Wealth scam.

    Any decent adviser will want to be fully qualified.  And registered.  The rest should go back to selling snake oil.  But consumers must remember there are exceptions.  Some regulated firms get it wrong.  Qualified advisers can get it wrong.

    The trick is to know all the questions to ask.  Here’s where the ten standards come in handy:

    1. Firm must be fully regulated – with licenses for insurance and investment advice
    2. Advisers must be qualified to the right standard pension-life.com/ten-essential-standards-for-pension-advice
    3. Firm must have Professional Indemnity Insurance
    4. Clients must have comprehensive fact finds and risk profiles
    5. Firm must operate adequate compliance procedures
    6. Advisers must not abuse insurance bonds
    7. Clients must understand the investment policy
    8. All fees, charges and commissions must be disclosed
    9. Investors must know how their investments are performing
    10. Firm must keep a log of all customer complaints

    Fighting pension scams – why qualifications are so essential

    If clients used only firms that tick all ten Standards boxes, it would be harder for the scammers to get business.  Decent firms who care about their reputation should make sure there are clear links to all advisers’ qualifications.  Make it easy for the consumer to understand how to check that the stated qualifications are genuine.  And help educate people to understand what qualifications are required.

    All too often, advisers claim to have qualifications that don’t exist – or that aren’t appropriate for investment advice.  For example, some advisers who are assuring clients they can advise on pensions and investments, only have qualifications suitable for mortgages.  Or worse still, no qualifications at all.  Whatever the adviser says his qualifications are, the client must be able to double check.

    You wouldn’t go to an unqualified solicitor would you?  So don’t use an unqualified financial adviser.  Being qualified goes hand in hand with being regulated.

  • Fighting pension scams: Regulation

    Fighting pension scams: Regulation

    Fighting pension scams: Regulation

    If it was easy to stop pension scams, everyone would be doing it.  Clearing up the mess left behind a pension scam is a huge challenge.  This is why clear international standards need to be recognised and adopted.  The scammers are like flocks of vultures.  If people only used regulated firms, they could avoid a lot of scams.

     

    Here is our list of standards

    1. Firm must be fully regulated – with licenses for insurance and investment advice
    2. Advisers must be qualified to the right standard
    3. Firm must have Professional Indemnity Insurance
    4. Clients must have comprehensive fact finds and risk profiles
    5. Firm must operate adequate compliance procedures
    6. Advisers must not abuse insurance bonds
    7. Clients must understand the investment policy
    8. All fees, charges and commissions must be disclosed
    9. Investors must know how their investments are performing
    10. Firm must keep a log of all customer complaints

    Why is regulation so important?:

    • If a firm sells insurance, it must have an insurance license.
    • If a firm gives investment advice, it must have an investment license.

    Many advisers will claim that if they only have an insurance license, they can advise on investments if an insurance bond is used.  This practice must be outlawed, because this is how so many scams happen.

    Most countries have an insurance and an investment regulator.  They provide licenses to firms.  Some regulators are better than others.  Most regulators do some research and only give licenses to decent firms.

    History tells us that most pension scams start with unlicensed firms.  Here are some examples:

    LCF Bond, Blackmore Bond, Blackmore Global Fund, LM, Axiom and Premier New Earth all high risk failures.  The investors have lost some or all of their money in these bonds and funds.  They were mostly sold by advisers without an investment license.  Investors lost well over £1 billion.  Advisers (introducers) earned £millions in commissions.

     

    Continental Wealth Management invested 1,000 clients’ funds in high-risk structured notes.  Investors started with £100 million.  Most have lost at least half.  Some have lost everything.  Continental Wealth Management had no license from any regulator in any country.

     

    Pension Life blog - Lack of knowledge leads to loss of funds - rogue advisersSerial scammers such as Peter Moat, Stephen Ward, Phillip Nunn, and XXXX XXXX  all ran unlicensed firms.  Peter Moat operated the Fast Pensions scam which cost victims over £21 million.  Stephen Ward operated the Ark, Evergreen, Capita Oak, Westminster and London Quantum pension scams which cost victims over £50 million.  XXXX XXXX operated the Trafalgar pension scam which cost victims over £21 million.

    Phillip Nunn operates the Blackmore Global Fund which has cost victims over £40 million.  Serial scammer David Vilka has been promoting this fund.  Over 1,000 people may have lost their pensions.

     

    Firms that give unlicensed advice are breaking the law.  Unlicensed advisers often use insurance bonds.  These bonds pay high commissions.  The funds these advisers use also pay high commissions.  The advisers get rich.  The clients get fleeced.  The funds get destroyed.  Insurance bonds such as OMI, FPI, SEB and Generali are full of worthless unregulated funds, bonds and structured notes.

     

    Unlicensed firms hide charges from their clients.  Most victims say they would never have invested had they known how expensive it was going to be.

    Hidden charges can destroy a fund – even without investment losses.  Licensed advisers normally disclose all fees and commissions up front.  This way, the client knows exactly how much the advice is going to cost.

     

    People can avoid being victims of pension scammers.  Using properly regulated firms is one way.   An advisory firm should have both an insurance license and an investment license.  Don’t fall for the line: “we don’t need an investment license if we use an insurance bond”.  Bond providers such as OMI, FPI, SEB and Generali still offer high-risk investments.  The insurance bond provides zero protection.  And the bond charges will make investment losses much worse.

     

    YOU WOULDN’T USE AN UNLICENSED DOCTOR.

    SO DON’T USE AN UNLICENSED FINANCIAL ADVISER.

     

     

  • Olive Press Article on Continental Wealth Management

    Olive Press Article on Continental Wealth Management

    A SLICE OF THE ACTION by Joshua Parfitt of the Olive Press

    EXCLUSIVE: Expats who lost millions to dodgy finance firm CWM fear action group boss may be scamming them too.  It is a sad fact that people who have been victims of a scam will never fully trust anybody ever again.  One thousand people once trusted the slick advisers at CWM with their life savings – and around £50 million was destroyed in the process.  I am now in the front line, and am often the object of mistrust, doubt or – as this journalist puts it – outright fear.  That is the nature of this matter – and when it happens I stand up and deal with it.  The Olive Press journo, Mr. Parfitt, gave me the right to reply to this piece of “journalism” – and this is it.  In bold.

    Angry expats pursuing lost millions in the CWM financial drama have hit another roadblock.  There is no roadblock.  It takes time to put together a viable route to recovering the lost funds.  It isn’t easy and it isn’t cheap – if it were, then everybody would be doing it.  We have indeed hit several major setbacks: OMI agreed to settle in May 2018 and we worked out a payment plan to amortise the redress payments over a workable period.  However, OMI reneged on the deal.  We are now putting in place plans to take legal action against OMI and the other life offices and have now secured litigation funding to deal with this.  We also had plans for legal action in Spain, with a law firm in Marbella.  But despite our best efforts, could not obtain adverse costs insurance (to protect the claimants against the eventuality that we would lose and would end up paying the other sides’ costs).  So we now have litigation funding and are using another law firm on the Costa Blanca and this litigation will be launched on Monday 29th April.

    Sources told the Olive Press a woman supposedly fighting their claims is in fact taking money while in a year and a half has not managed to win a cent of compensation.  Of course the “sources” remain anonymous, while I do not.  But that is to be expected.  I know who some of the “sources” are and they include CWM clients as well as – probably – a firm of ambulance chasers (a claims management company) and some of the advisers.  But, despite the malicious actions of the “sources” who are CWM victims, I will still represent them and help them recover their losses. 

    It comes as Denia court finally began proceedings against CWM’s former directors, including boss Darren Kirby, who we revealed had fled to the UK, this month.  He hasn’t fled to the UK.  He is in Denia.  And is meeting me week commencing 29th April during my meetings in Moraira with our lead cases and lawyer.

    But now disaffected investors have accused expat Angie Brooks, director of a Spain-based company Pension Life, of abuse of trust – a claim she denies.  It is interesting that these so-called “disaffected investors” are apparently happy to discuss their accusations with a freebie magazine’s journalist (although not happy to be named), but haven’t told me directly of their disaffection.  They all have my email address – but if they report their disaffection anonymously to a journalist, how can I put things right or reassure them?  The answer, of course, is that I can’t.  So this calls into question whether these so-called investors either exist at all, or actually want to be reassured.

    It comes after she took on scores of CWM casualties in 2017, charging them £1,500 for a year’s service and a £750 annual retainer.  Every member was free to take their own independent action; pay their own legal fees and decline to join Pension Life.  I have never solicited members and every person has joined knowing full well what the fees were and also how long and challenging the redress avenue was likely to be.  Most solicitors taking on a new client in Spain would charge a minimum of 3,000 EUR plus VAT and then would then charge on an hourly basis thereafter.

    One member of her Pension Life action group said he was left “desperate and depressed” as he could not continue to front the huge fees.  And yet this member has not told me?  If this supposed member is also desperate to get his money back, is he therefore going to pursue another route?  And how much will this cost him?  And how irresponsible was it of Mr. Parfitt not to tell me that one of my members was too desperate and depressed to tell me?  Mr. Parfitt has claimed to be trying to get hold of me since the beginning of April, and yet I don’t have a single email from him (either on my Pension Life email or my personal one – both of which are freely available).

    Now, the Olive Press has discovered that a UK debt collection company has been appointed to pursue a £600k loan taken out by a company for which Brooks is still active director.  This is not true.  There is no debt collection company – there is an insolvency practitioner.  And this firm – Wilkins Kennedy – was appointed several years ago.

    The liquidator, Louise Brittan, from Wilkins Kennedy, has worked on cases involving politicians Jonathan Aitken, Neil Hamilton and singer Kerry Katona, and is now chasing Brooks for the money.  Wilkins Kennedy has appointed solicitors in London and I am dealing with them direct and have been for some years – as is my duty as a director of the company.  Reigate Town Club was wound up on 10th October 2011 but I have never resigned as a director as I take my obligations seriously and if there is ever any chance of getting any of the money owed to the company by the former directors, I will be eager to do everything possible to help bring them to justice.

    The company, Reigate Town Club Ltd – which has not filed accounts since 2009 – owed £617,761 to the unnamed debtor, according to the UK’s official Companies House.  This journalist has got his knickers in a bit of a twist here.  There is a director’s loan account which is comprised of a sum of money owed by former directors Stewart and Marc Simpson to the company, and a sum of money owed by the company to me.  The Simpsons owe the company a total of £617,760.83.  The company owes me £240,050.36 – plus £40k approximately I spent trying (abortively) to sue the Simpsons.  The company was wound up by HMRC because they taxed the Simpsons’ directors’ loans and there wasn’t enough money to pay the tax (as it was all in the Simpsons’ trousers).  These are all facts which are in the public domain – so perhaps Mr. Parfitt might like to study how to become an investigative journalist – and not just listen to idle tittle tattle by “disaffected” unnamed people.

    Another of Brooks’ companies, Thames Trust Ltd, was ordered to close by the UK government in 2016 following an insolvency investigation.  Thames Trustees was not my company.  I took over as a director of Thames Trustees, Imperial Trustees and Highgate Trustees in 2014 and was removed immediately by the scammers.  Thames and Imperial were companies set up by Stephen Ward of Premier Pension Solutions to act as the trustees/administrators of two fraudulent pension schemes – Capita Oak and Westminster .  Both these schemes were placed in the hands of Dalriada Trustees by the Pensions Regulator and are now under investigation by the Serious Fraud Office.  The companies had been directed by a string of “puppet” directors who had all headed for the hills when the Insolvency Service started investigating.  Without a director of the trustee companies, the scheme members were in danger of facing unauthorized payment tax charges as the schemes would cease to be registered pension schemes without a trustee (on top of losing the whole pensions as the assets were arguably worthless).  Thames Trustees was wound up by the Official Receiver on 11th July 2016. 

    In alarming circumstances, it was found that the company received “significant commissions” without the knowledge of its clients.  I don’t know where the journo gets this information from.  The company shows zero income in the accounts on Companies House and owes £130,071 to its creditors.  If Mr. Parfitt has credible evidence (as opposed to gossip from his unnamed sources) about undisclosed income, he should report it to the Serious Fraud Office (who will, of course, want to know who his sources are).

    A British legal source told the Olive Press that Brooks, who lives in Granada, has “zero licenses, regulatory status or legal entity in Spain”.  I am not practicing in any capacity that requires a license and I don’t have a company registered in Spain.

    Another source demanded to know where the “huge retainer fees” have gone.  There were no “huge” retainer fees.  This journo really must learn not to rely so heavily on unnamed “sources” as this discredits the provenance of the source information and is just lazy journalism.  The first law firm I was using in Marbella was charging 3,000 EUR plus VAT per client – plus a 30% success fee.  Another law firm quoted me 75,000 EUR plus VAT just to look at the case.  By comparison, the Pension Life membership fees are very modest.

    The demands come after the Olive Press reported that three victims, who collectively lost “hundreds of thousands” to CWM, are having their case processed by Denia Court.  What “demands”?  The journo has mentioned one demand from an anonymous “legal” source.  There is no connection between the action in the Denia Court and the action I am taking.  I have no idea who is taking the action in Denia.

    We revealed that Kirby failed to turn up after other directors appeared in court last month.  I wonder if Mr. Parfitt has actually seen any copies of the court documents or whether he is, again, relying on hearsay emanating from his mysterious unnamed sources.

    Brooks confirmed to the Olive Press that she is “not a licensed solicitor” (and I have never claimed to be – I am a tax adviser) but said the unpaid loan (at Reigate Town Club) was linked to two previous directors before she took her position.  She said she has “nothing to do” with fraudulent practice at Thames Trust Ltd (Thames Trustees) and only has one tax return overdue for ACA Pension Life Ltd.  She added her fees were “far below” what other licensed solicitors charge and said the lack of legal action was due to significant challenges in finding a suitable legal practice to take on the case.  The Olive Press continues to investigate.  Does it?  Since speaking to the journo late last night, he has asked no further questions and requested no further evidence.  I asked the journo why he hadn’t written anything about the huge amounts of money lost by the victims of the CWM group – and the appallingly bleak future so many of them are facing due to having had their life savings decimated.  But he didn’t seem to be particularly interested in that aspect of this case.

    Contact us at the newsdesk@theolivepress.es if you can help.  Help to do what?  Help Mr. Parfitt become a credible reporter?  I really do wish him the best of luck with his journalistic career – but writing half-truths and quoting anonymous sources without credibility is never going to lift him out of the freebie rag ranks and into the realms of serious professional journalism.

    The CWM story is a sickeningly fascinating summary of what is so terribly wrong with financial services in Spain, Europe and beyond.  Mr. Parfitt could have used his talents and energies to help put this right.  He could have focused on the parties who engaged with the systematic destruction of £50,000,000 – instead of spinning half-truths and idle gossip into an inaccurate and untruthful piece of very poor journalism.  This piece benefits nobody – and does nothing to help the victims get their money back.  Shame on you Mr. Parfitt.  You may have tickled a few bitter people – but you have entirely failed to expose the root of the problem: unscrupulous insurance companies who manipulated and abused consumers, advisers and trustees alike.

    There will, of course, be a few people who will be delighted by Mr. Parfitt’s piece. 

    I can think of one little bald guy with bitten fingernails who stinks of fish and works for a claims management company.  Ditto several rogue (unregulated) advisers who have picked off orphaned clients and taken them from the frying pan and into the fire.  I have no doubt they will all be buying you a beer or two in the next few days.

  • Transferring pensions to scammers – the ABC of shame

    Transferring pensions to scammers – the ABC of shame

    HOW DO PENSION SCAMS WORK?

    Every pension scam starts with a negligent transfer.  Ceding providers hand over millions of pounds to pension scammers every year.  Firms – from Aviva to Zurich – ignore warnings by regulators and HMRC.  The providers tick their boxes; the scammers make their millions; the victims are ruined.

    The ceding providers have something significant in common with the scammers.  When we expose some of the scammers, their lawyers swing into action.  I once had letters from Carter Ruck, Mishcon de Reya and DWF land on my desk all in one day.  The scammers’ lawyers bleat loudly about their “poor” clients’ reputations.

    Every pension scam starts with a negligent transfer

    But the ceding providers are just as bad: their lawyers think it is fine to facilitate financial crime.  Here’s an extract from recent letter from one of them:

    “You state you have “hard evidence” that our customers “have suffered serious loss because of our negligence”.  You
    have not provided any such evidence. Please therefore produce such ‘hard evidence’ by return.”

    This lawyer went on to request evidence that the provider ought to have known that the receiving scheme in
    question was a scam.  She went on to state that my allegations were “wholly unfounded” and to demand that I take down this blog:

    PENSION OMBUDSMAN COMPLAINTS AGAINST NEGLIGENT CEDING TRUSTEES

    But this pension provider has given me no reason to take the blog down – and no justification for the claim that the firm is “innocent” of handing over victims’ pensions to obvious scammers.  Back in 2010, the Pensions Regulator warned providers about transferring pension funds to scams:

    “Any administrator who simply ticks a box and allows a transfer post July 2010 is failing in their duty as a trustee and as such are liable to compensate the beneficiary.”

    But the providers have studiously ignored the regulator’s warning for nine years.  And thousands have lost their pensions as a result of this sickening negligence.

    Transferring pensions to scammers

    Here is an “A to Z” of the pensions industry’s negligence in handing over thousands of pensions in defiance of numerous warnings since 2010.  Note: to my knowledge not a single administrator has voluntarily compensated their victims – and all have emphatically denied they did anything wrong.

    Transferring pensions to scammers – the ABC of shame

    Aviva: Second only to Aegon in our list of shame, Aviva transferred numerous pensions from October 2013 onwards.  This was well after the Pensions Regulator’s “Scorpion” warning.  The largest of these was £258,684.05 at the request of well-known scammer Stephen Ward of Premier Pension Solutions.  Ward had been behind the £27 million Ark liberation scam in 2010.  On 21st January 2015, Aviva’s Robert Palmer told me they needed no help or advice with avoiding negligent transfers to obvious scams.  One month later, Aviva handed over £23,500 to the GFS scam.

    British Steel: Long before the much-publicised handing over of multiple members to scammers in 2018, British Steel was handing over pensions to the Hong Kong GFS QROPS scam in 2014 .  Mainly advised by serial scammer David Vilka of Square Mile International Financial Services in the Czech Republic, the GFS scam invested hundreds of victims’ funds in UCIS funds such as Blackmore Global.

    Clerical Medical: Another disgraceful firm with a long history of handing over pensions to Ark, Capita Oak, Westminster and GFS in 2014.

    This A to Z of shame goes on and on – and includes all the big names (who should have known better):

     

     

  • Lack of knowledge leads to loss of funds – rogue advisers

    Lack of knowledge leads to loss of funds – rogue advisers

    Pension Life Bog - Lack of knowledge leads to loss of funds - rogue advisersPension Life blog - Lack of knowledge leads to loss of funds - rogue advisersThe Pension Scams Industry Group (PSIG) has carried out a pilot survey on pension scams. The survey has identified seven key findings and concluded that most scams are carried out by rogue advisers and unregulated “introducers”. This is something we write about regularly, so it is great that PSIG has finally caught up.

    Henry Tapper wrote a blog about the survey, ‘Shining light on pension scams.‘ He wrote:

    “Another significant concern was member awareness of advice. PSIG stated, after they found in almost half (49 per cent) of cases, the member had limited understanding or appeared to be unaware who was providing the advice, the fees being charged, or the receiving scheme to which the transfer would be made.”

     

    A lack of understanding of the way the financial industry works is something that the scammers play on.

    Pension Life blog - Lack of knowledge leads to loss of funds - rogue advisers

    Many of our blogs here at Pension Life focus on getting information across to the public. You owe it to yourself to understand how the pension system works. This understanding will empower you and your money, protecting it from the scammers. We provide the platform for this information, you just need to read it.

    However, time and time again we find we hit brick walls when sharing information.

    Our blogs are shared on lots of social media networks. I find in many cases – especially on Facebook – that the links to our blogs will get deleted after the admins refuse to approve them. Some readers state that the blogs we write about expat scams are not relevant to expat issues.

    We have been told that our blogs which highlight what questions to ask your adviser are of a commercial and marketing nature. Yet in none of our blogs do we try to sell anything – we just offer knowledge and warnings about how to safeguard your pension.

    When met with this negativity, how do we get the information out there? How do we educate the public?

    Future unaware victims need to know what to look out for and how to avoid a scam. Otherwise, the cycle will continue. The scammers will outsmart the public and they will continue to get rich off the ignorance of the public. And the victims will continue to see their life savings vanish.

    As the saying goes, “ignorance is bliss”. However, if the ignorance leads to you signing your life savings over to a rogue financial adviser – whose only interest is purloining as much of your fund as possible – ignorance is in fact negligence.

    Pension Life blog - Lack of knowledge leads to loss of funds - rogue advisersYou may think you can trust a financial adviser, but we live in a world full of scammers and crooks – quite a few of which are financial advisers. Some of them are very greedy and will stop at nothing to fatten their bank balance at your expense. They have no conscience when it comes to living a lavish lifestyle funded from another’s grim fate.

    At school, they teach us about history, geography, maths and more. There is no subject about how to look after your money. Basic education on how to look after our pennies or how to finance our future is not included in the curriculum.

    Knowledge is important when it comes to your finances.

    I can honestly say that before I started this job, I knew very little about pensions and how they work. I simply knew that a pension was something you get when you are ‘old’.

    But ‘old’ comes round too quickly. Whilst working hard, building, saving and living your life. Time flies by.

    It is all too easy for a rogue adviser to contact you out of the blue about a

    “free pension review” and lure you into a scam.

    At Pension Life, we are dedicating our time and words to help educate and inform you about pensions. Our blogs are full of information about scams, what questions to ask when transferring your pension and how to avoid falling victim to a scam.

    Make sure you know what questions to ask your IFA.

    Above all else – safeguard your pension from the scammers.

    Don’t spend your life saving for your future, just to let a rogue adviser snatch it away and spend it on theirs.

    We have put together ten essential standards that we believe every financial adviser and their firm should adhere to. Make sure you read the blog and ensure your financial adviser can meet these standards. If he can´t – find one that can.

     

  • Raising standards – financial advisers and qualifications

    Raising standards – financial advisers and qualifications

    I read an interesting article recently which has prompted this blog, written by Blair duQuesnay, CFA®, CFP® – an investment adviser at Ritholtz Wealth Management, LLC. Blair suggests that the most important change needed in the financial industry is qualifications. Poorly qualified advisers give poor investment advice. Bad investments advice leads to loss of funds.

    Blair has said one thing that underpins all the work we do at Pension Life:

    “The bar to hold oneself out as a financial advisor is low, shockingly low. This is all the more shocking because the stakes are so high. Clients have only one chance to save and invest for retirement. If bad advice leads to the unnecessary loss of capital, there is no time to start over.”

    Read Blair’s piece here:

    http://blairbellecurve.com/substance/?fbclid=IwAR1or8YzCkxUNh_M5-o9e7WngaYJXXV_vjyWI92ZjXEXqG5x9DWzJMA8rgc

    I have written many times in the past about unqualified financial advisers, leading victims blindly into wholly unsuitable investments. These unqualified “snake-oil salesmen” often put most (or sometimes all) of their clients funds into unregulated, toxic, illiquid, no-hoper rubbish which has high commissions for the broker to earn but leave the pension or investment portfolio with an unrecoverable dent.

    If investors are unsure about what qualifications an adviser needs to give advice on investments then please have a read of this blog: “Qualified or not qualified? That is the question”

    Pension Life Blog - Raising standards - financial advisers and qualificationsBlair (pictured) talks about substance and the need for higher standards among financial advisers.  Whilst I love her thoughts, I know how difficult this might be to achieve. We see wholly unqualified scammers posing as fully qualified IFAs time and time again. These scammers are very good at acting the part and the victims have no idea they are dealing with a fraudster – and sometimes go on for years believing they are dealing with a proper financial adviser.

    When accepting financial advice always ask the ‘adviser’ what financial qualifications they have. If it transpires they are not fully qualified to give investment or pension advice – walk away and find someone who is.

    Blair’s words highlight this issue perfectly, stating, “What sort of education, credentials, and work experience do these people have? It depends. You cannot tell which type of firm, business model, or regulatory space in which they operate or if they have the right training and qualifications to give financial advice. One broker is a CFA charterholder, while another down the hall had three weeks of sales training and took the Series 7.”

    Often the best scammers are the ones with the sales training – they know how to push the ‘hard sell’, make the victim think they are ‘missing out’ if they don’t sign straight away. In offshore firms – especially – we see job adverts for new ‘financial advisers’, which state that they are looking for people with sales backgrounds. All too often there is no mention of the necessity of a financial services background, let alone any financial qualifications. Often guys that used to sell cars or holiday apartments will end up selling pension transfers. These are the ones you definitely want to avoid.

    Blair goes on to say, “There’s a common phrase that it takes 10,000 hours to master a skill. Working a 40-hour week with no holidays or vacation, that takes almost five years. I would argue this number is low. I practice ashtanga yoga, a method that adds one new posture when the previous one is mastered. I spent over four years on the same posture. In that daily work of making tiny incremental progress toward the end goal, I overcame fears, corrected weaknesses, and powered through with pure determination. That is substance.”

    Blair highlights that we live in a time of instant gratification and almost laziness in regards to making money. From multi-million-pound Youtubers, rich from being stupid in videos, to big-bottomed rich girls selling their life stories to become famous – it is all about obtaining difficult things easily.

    Twenty-first-century living is driven by the need for wealth and the need for that wealth to be earned FAST!

    These desires are what the scammers use to their advantage.  They tell their victims that their funds will be placed in high-return investments. Investments that will easily add great value to their pension fund, meaning they will be able to have a lavish retirement.

    The thought of possibly doubling your pension fund in just ten years can seem like something of a dream come true. AND, unfortunately, a dream is usually what this is. Placing your funds in supposedly high-return investments – ALWAYS – means taking a high-risk.

    Whilst some high-risk investments do pay off, they are no place for a pension fund – life savings are what people are depending on to keep them in their later years. A pension fund is not a fund to be risked: it should be placed in a broad spectrum of liquid, low-to-medium risk investments. Maybe a small proportion could go into a higher-risk investment but only if the investor’s risk profile says he is comfortable with that degree of risk.  Most people – even high-net-worth clients – don’t want to lose ANY money.

    A trustworthy and fully qualified financial adviser would know this and he would ensure the advice he gives you is in your best interests – not his. The unqualified salesman giving “advice”, will usually opt for the fund that gives the highest commissions.  He can walk away with a fat wallet (probably never to be seen again) and the bleak future of your pension fund is not something he will lose sleep over. But you will, when the high-risk investment in which your entire fund is trapped starts to rapidly lose value.

    If the gentle reader doubts these dire warnings, just look at the facts about investment losses that we highlighted in a recent blog:

    Who killed the pension? Scammers; ceding providers; introducers; HMRC?

    £236,000,000 London Capital & Finance fund (bond), but also:

    £120,000,000 Axiom Legal Financing Fund

    £456,000,000 LM Group of Funds

    £207,000,000 Premier Group of Funds

    £94,000,000 Leonteq structured notes

    Without stating the blooming obvious, that is well over one billion pounds’ worth of AVOIDABLE losses – and still just the tip of the iceberg.

    Blair finishes her article by saying, “We owe it to our future clients to raise the bar. People deserve the reassurance that the person giving investment advice on their life savings has a baseline of knowledge. Until then, clients must continue to do their research on advisors. Look for those who have put in the time to learn their craft and have degrees and credentials to prove it. Often these are not the best salespeople, but at least these advisers have substance behind them.”

    What a lovely finish and what a very important statement. Financial advisers are not salesmen, they are financial advisers. Their work should be conducted in a way that best suits the needs of the individual – each individual, separately. And there is one way and one way only to invest a client’s money: do a proper, thorough, professional risk assessment and then invest strictly in accordance with that the resulting risk profile.

    Slow, steady and fully qualified financial advice always wins the race.

  • London Capital & Finance collapses

    Pension Life Blog - London Capital & Finance collapsesAnother high-risk investment fund goes belly up. London Capital & Finance (LCF) has gone into administration, not long after taking a whopping £236m of investments – much of which was from first-time investors.  It is thought that 12,000 investors have been financially ruined.

    This tragic news comes as plans are being drawn up to take recovery action for the victims of three other failed funds: Axiom with £120m worth of investors’ funds (£30m of which was with life offices FPI and OMI); LM £456m (£90m with FPI and OMI); and Premier New Earth £207m (£62m with FPI and OMI).

    With so many millions having been lost between LCF, Axiom, LM and NERR well over one billion pounds – this does beg the question as to when regulators are going to take some effective action to restrict the promotion of such funds to retail investors.  Because, without the active and highly-efficient marketing machine which operates so successfully in so many jurisdictions, these no-hoper funds would never get off the ground.  But, of course, they pay fat commissions to the introducers and brokers who peddle them.  So, obviously, exposing naive-investor clients to high-risk funds was very profitable.

    This also begs the question as to why the success of such dreadful funds continues to flourish – and why trustees and life offices continue to offer/accept them.  Certainly, life offices have a great deal to answer for when it comes to doing due diligence on start-up funds with no decent provenance or evidence that they have even the tiniest chance of succeeding.

    The London Capital & Finance investment bond was touted as a “Fixed-Rate ISA”, with promises of 8% returns over a fixed term of three years. BBC News reported on the collapse and stated that “Administrators said investors could get as little as 20% of their money back.” Read the full report.

    What is interesting in this case, is that the promoters – a Brighton-based firm called Surge PLC – are the same marketing firm that Blackmore Global used to promote their very expensive Blackmore Global Bond. Another high-risk and expensive investment bond, that up until recently failed to be transparent about the costs involved in the investment.

    It is thought that LCF paid Surge PLC some £60m to run their marketing campaign, which amounts to a commission of about 25%! Surge ran a series of marketing campaigns comparing the bonds from LCF to high-street bonds, promising consumers an 8% return. Comparison websites put LCF at the top of the retail market for bond investments and did not highlight the high risk of the bond.

    Pension Life Blog - London Capital & Finance collapses - LCFThese ads were pulled by the FCA, due to LCF  being regulated and authorised to provide consumer financial advice ONLY. They were not regulated for the sale of bonds or ISAs. It has also been found that the comparison websites were not independent, but rather had a connection to Surge PLC and are also owned by Paul Careless – we have mentioned Paul Careless in other blogs: he is the Director of Surge PLC and seems to be one of the only parties involved in these high-risk investments to be making any profits!

    As with so many high-risk unregulated investments like this, the age-old question is, “Where did the money invested into LCF´s bond go?”

    We know that LCF paid Surge that huge commission fee, and this then meant returns of up to 44% would be required in order for LCF to make good on its promises. Even in a great investment, this is an unbelievably high return and totally unrealistic.

    Once the investments had been completed, the money was then ‘loaned’ out to twelve other companies, and some of these companies then sub-loaned the money. There are concerns that the companies who received these ‘loans’ have a connection to the directors of London Capital & Finance. Many of the firms were very new and four of them have never filed any accounts!

    Pension Life Blog - London Capital & Finance collapses - LCFMichael Andrew Thomson, known as Andy Thomson, took over as the boss of LCF in 2015 and is also director of horse riding company GT Eventing. He and Careless are under investigation over the mis-selling of this bond and their connection to the other companies invested in. However, Careless claims he has only carried out marketing practices that were requested of him and his 25% commission fee is in line with market averages.

    BBC News spoke to Neil Liversidge – an IFA who came across the scheme back in 2015 and consequently wrote to the FCA to warn them about the connections and possible mis-selling of the investment.

    Mr Liversidge said: “The way it was promoted, a great many people could have fallen for this.  A client brought it to us, but when we looked into it there was a lot of interconnection between the people they were lending to and the management of LCF themselves.  We warned our clients off and the same day we wrote to the regulator raising our concerns about the promotion.”

    Mr Liversidge, of course, was proved to be absolutely right.  But, uPension Life Blog - London Capital & Finance collapses - LCFnfortunately, it took the FCA a further three years to shut the bond down, which ended up with 11,605 victims investing £236m in LCF’s bond. Investigations show that recovery is likely to be as low as 20% of the initial investments made.

    Whilst the investigation goes forward, there have been no promises of compensation from the Financial Services Compensation Scheme (FSCS).

    BBC News reported:

    The FCA findings included that LCF’s bonds did not qualify to be held in an ISA account and therefore investors were being misled by being told the interest they earned would be tax free.

    The FCA said it was “unlikely” investors of London City & Finance would be protected under the Financial Services Compensation Scheme (FSCS) but it was “for the FSCS to determine”.”

    Yet again we see unregulated investments being mis-marketed, to innocent retail investors – and the high risks being masked by promises of high returns. With high commissions – also masked – lining the pockets of the introducers, these toxic investments only make those who receive the commissions any profit. The victims, again and again, lose their hard-earned savings and there is little that they can do to recover them without expensive litigation.

    For more on this story listen to BBC Moneybox by clicking here.