Tag: PENSION SCAM

  • Store First v Insolvency Service Battle – the Insolvency Service’s Witness Statement

    Store First v Insolvency Service Battle – the Insolvency Service’s Witness Statement

    Pension Life Blog - Store First v Insolvency Service Battle - the Insolvency Service's Witness Statement Store First pension - Capita Oak

    In the run up to the High Court proceedings to hear the Insolvency Service’s petition to wind up Store First, here is some background.  This is an abridged version of the Insolvency Service’s witness statement regarding the Store First pension investment scam.  It involved two bogus occupational pension schemes set up and administered by Stephen Ward of Premier Pension Solutions: Capita Oak and Henley Retirement Benefit Scheme.  Ward also administered the transfers from the ceding schemes.  In addition to Capita Oak and Henley, there were hundreds of transfers from SIPPS such as Berkeley Burke and Carey Pensions.

    One very important issue is that the below Insolvency Service’s witness statement dated 27.5.2015 (by Leonard Fenton) is so full of inaccuracies, misunderstandings, incomplete facts and an obvious failure to understand how the scam worked – as to be utterly laughable.  The Insolvency Service and the High Court will rely heavily on this witness statement – and yet it has so many holes and errors that it is misleading, incomplete and meaningless.  I asked the Insolvency Service questions about the incorrect and incomplete statements and made numerous comments on the failings contained within the statement.  But the Insolvency Service did not even have the courtesy to reply or even acknowledge my communication.  In my view, this is arrogance and incompetence in the extreme.

    Let us hope that justice will prevail, and the appalling failings of the Insolvency Service will be publicly laid bare.  My comments and questions are in RED CAPS.

    Petitioner: Leonard Fenton – Date: 27.5.2015

    High Court of Justice, Chancery Division, Manchester District Registry

    Transeuro Worldwide Holdings Ltd and Imperial Trustee Services Ltd in the matter of the Insolvency Act 1986

    WITNESS STATEMENT

     

    (SUMMARIZED TO CONCENTRATE ON CAPITA OAK AND WITH COMMENTS/QUESTIONS IN RED BY AB):

     

    • The scheme was offered to members of the public as an opportunity to transfer their pension funds into a new pension vehicle, CAPITA OAK, of which IMPERIAL was appointed as trustee and administrator. Members of the public have been misled into transferring their pension funds into the occupational scheme on the basis that they would receive a guaranteed return for a fixed period of time and, if eligible, be entitled to immediately access funds and receive an inducement payment of 5% of the transferred fund which would be treated as a non-repayable loan.  There has been no transparency as to the investment or the administration of the occupational pension scheme, fees and charges have been deducted of which members were not aware and for which there has been no apparent benefit and members’ funds have not received the guaranteed return.  READING YOUR WITNESS STATEMENT WILL FILL ANY VICTIM OR PERSON INVOLVED IN THE RESCUE OF THE ARK SCHEMES WITH REVULSION SINCE CAPITA OAK IS MERELY A RE-RUN OF THE ARK DISASTER – WITH MANY OF THE SAME PERPETRATORS BEHIND ARK HAVING PLAYED PIVOTAL ROLES IN CAPITA OAK.  THE POINT MUST BE MADE THAT WHOEVER THE CAPITA OAK “SALES ENTITIES” WERE, IT WAS INCUMBENT UPON THE TRUSTEE I.E. IMPERIAL TRUSTEE SERVICES LTD TO ENSURE THAT THE SCHEME WAS OPERATED DILIGENTLY IN ACCORDANCE WITH HMRC AND TPR REGULATIONS.  THIS INCLUDED THE TRUST DEED BEING MADE PROPERLY; THE SPONSORING EMPLOYER BEING A PROPER COMPANY WITH DUE DILIGENCE ON THE ACCOUNTS AND DIRECTORS; A STATEMENT OF INVESTMENT PRINCIPLES THAT INCLUDED DUE OBSERVANCE OF LIQUIDITY AND DIVERSITY; THE TRUSTEE (AND ANY DIRECTORS, DE FACTO DIRECTORS OR OFFICERS OF IMPERIAL) MEETING FIT-AND-PROPER REQUIREMENTS; SCHEME AND MEMBER ACCOUNTS; PROPER REPORTING TO MEMBERS; DUE DILIGENCE ON ANY INVESTMENTS; STRICT AVOIDANCE OF UNAUTHORISED PAYMENTS; PROPER SUPERVISION OF ANY PROMOTION OR SALES ACTIVITIES OR BROCHURES; TRANSPARENCY REGARDING FEES. 
    • The sales entities were JACKSON FRANCIS, SANDERSON CLARKE and BARNCROFT ASSOCIATES. JACKSON FRANCIS and SANDERSON CLARKE were incorporated on 6.9.11 and 10.4.12 respectively, with STUART CHAPMAN-CLARKE being recorded as the sole registered director of both companies.  JACKSON FRANCIS and SANDERSON CLARKE are not the subject of petitions by the Secretary of State and both companies are in Creditors Voluntary Liquidation.
    • I sent out a total of 753 questionnaires to members of the public who “invested” their monies in CAPITA OAK and Henley and of those some 289 were returned completed. From consideration of those questionnaires returned, it is noted that members of the public were initially cold called by JACKSON FRANCIS/SANDERSON CLARKE and other introducers in an attempt to persuade the potential client to make an appointment for a representative of JACKSON FRANCIS to visit them at home.  During that visit the members of the public were offered a transfer of their pension into CAPITA OAK which invested only in Store First storage pods.  YOU HAVE NOT MENTIONED JP STERLING WHO WERE INVOLVED IN PROMOTING CAPITA OAK TO MANY VICTIMS.  IT HAS NEVER BEEN DISCOVERED WHO JP STERLING ACTUALLY WAS.
    • JACKSON FRANCIS and SANDERSON CLARKE informed prospective clients that an 8% return would be guaranteed for the first two years, with subsequent rates predicted to be 10% or more.
    • Investors of CAPITA OAK were also informed they could receive an inducement payment of 5% of the transferred fund value. This was treated as a-non repayable loan from the company called Thurlstone, a company purportedly registered in Gibraltar, but I have been unable to confirm the existence of a company with this name.
    • From the questionnaire responses I became aware that employees of SANDERSON CLARKE had been contacting members of the public stating they were calling on behalf of SANDERSON CLARKE and BARNCROFT ASSOCIATES in an attempt to persuade members of the public to transfer their pension into CAPITA OAK. SANDERSON CLARKE and BARNCROFT ASSOCIATES were dissolved on 7.1.14 and 26.3.13 respectively and the directors were Ben Fox and STUART CHAPMAN-CLARKE respectively.
    • An analysis of SANDERSON CLARKE’s bank account with Barclays shows that between 21.6.12 and 29.5.13, SANDERSON CLARKE received the following funds:
    1. £3,390,275 from TRANSEURO
    2. £501,000 from ADVANTAGE ACCOUNTING on behalf of TRANSEURO
    3. £50,000 from Store First
    4. £51,596 in deposits
    • These funds were used to meet the operating costs of SANDERSON CLARKE and subsequently JACKSON FRANCIS. SANDERSON CLARKE and JACKSON FRANCIS were almost entirely financed by TRANSEURO which operated as the facilitator of the Scheme, funding SANDERSON CLARKE and JACKSON FRANCIS almost entirely and providing the sales leads.
    • On 17.6.14, MSB Solicitors, on behalf of STUART CHAPMAN-CLARKE informed me that JACKSON FRANCIS and SANDERSON CLARKE had ceased to trade on 22.5.14 (ten days after the commencement of the investigation).
    • While I have been frustrated in my attempts to obtain information from TRANSEURO or those who are in control of the company, I note that:
    1. TOBY WHITTAKER, MD of Store First, advised me that he had been approached by MICHAEL TALBOT and STUART CHAPMAN-CLARKE acting for TRANSEURO to purchase storage on behalf of their own “super” fund, CAPITA OAK. The conditions of the agreement was that payment of the two years’ 8% guaranteed return had to be paid up front to TRANSEURO plus rent earned on the store pods.  TOBY WHITTAKER confirmed that the 8% guaranteed return due on the funds invested via CAPITA OAK was paid to TRANSEURO.  In total TRANSEURO has received 46% of the total sales made to the CAPITA OAK scheme by Store First.  There is no evidence that prospective members of CAPITA OAK were told of the commission payment or that TRANSEURO was funding the companies which had cold called the member in order to persuade them to transfer their pension fund.  IT IS CLEAR THAT TALBOT, CHAPMAN-CLARK AND XXXX WERE ALL 100% AWARE THAT THE 8% “GUARANTEED RENTAL” WAS ALREADY SPOKEN FOR UNDER THE TERMS OF THE AGREEMENTS ENTERED IN TO BETWEEN STORE FIRST AND TRANSEURO.  AND, FURTHER, WHY HAVE TALBOT, CHAPMAN-CLARKE AND XXXX NOT BEEN PROSECUTED YET – SINCE THIS WAS CLEAR FRAUD?
    2. TRANSEURO entered into a number of marketing and sales agreements with Store First. TRANSEURO was entitled to a commission of either 30% or 46% on any sales that it introduced to Store First.  The aggregate value of business transacted by Whittaker, Store First and TRANSEURO, as at 25.2.14, was £97,166,914.  From this TRANSEURO received commissions in excess of £33m.  AN EXPLANATION IS REQUIRED AS TO HOW AND WHY THE DISTINCTION WAS MADE BETWEEN 30% AND 46% COMMISSION AND UPON WHAT BASIS IT WAS DECIDED THAT A PURCHASE WOULD BE SUBJECT TO A SUB-LEASE OR NOT AS THIS APPEARS TO HAVE DETERMINED THE COMMISSION LEVEL.  FURTHER EXPLANATION IS REQUIRED AS TO WHY THIS WAS NOT COMMUNICATED TO IMPERIAL TRUSTEES OR TO METIS LAW SOLICITORS WHEN CONTRACTS FOR PURCHASE WERE IN PROGRESS.
    3. According to Bermans LLP acting on instructions from TRANSEURO and Octopus International Business Services, who provided nominee director services to TRANSEURO, TRANSEURO is owned by JJT Associates International Foundation a Panamanian registered company. According to Bermans, the “protector” of JJT is stated to be Stephen Michael Talbot.
    4. In accordance with the pension scheme documentation dated 23.7.12, IMPERIAL acts as trustee and administrator of CAPITA OAK and has received £10.8m of transferred pensions into the bank account that was held in its name at Barclays. IMPERIAL subsequently transferred £10.1m to Metis Law, who, on instructions, facilitated the purchase of £9.8m of storage pods from Store First.  These pods are held by IMPERIAL as the trustee of CAPITA OAK.  I established that the 5% inducement payments to members who transferred to CAPITA OAK were made via the client account of ADVANTAGE ACCOUNTING into which Store First transferred £1.8m commission on behalf of TRANSEURO.
    • While IMPERIAL was trustee and administrator of CAPITA OAK, IMPERIAL entered into a services agreement with TKE for the provision of administration services. IMPERIAL deducted an administration fee of 5% from any pension fund transfers and provided these monies to TKE.  Sarah Duffell is the sole director of TKE.  She told me her duties included dealing with administration and answering the phone.  She told me she worked closely with Bill Perkins who calculated the payments that were due out of TKE.  Duffell told me she just did what she was told by Perkins who agreed her wages.     
    • Of the 5% admin fee received by TKE, 2% was transferred to NATIONWIDE BENEFIT CONSULTANTS of which XXXX XXXX is sole director. The remaining 3% was used to pay Alan Fowler, Bill Perkins and Jason Holmes IT NEEDS TO BE MADE CLEAR WHAT ROLE HOLMES PLAYED IN THIS.
    • In total, fees of £541,776 were transferred from IMPERIAL to TKE which were utilized to make payments as follows:
    1. Paid to Metis Law on behalf of Hawkshead Properties in lieu of fees due to NATIONWIDE BENEFIT CONSULTANTS (XXXX XXXX) £100,873
    2. Paid to Alan Fowler   £86,632
    3. Paid to WJP Admin and Copeland South for Bill Perkins   £83,485
    4. Paid to KE Media Services Ltd for Jason Holmes   £73,811
    5. No fee payments were made by TKE direct to NATIONWIDE BENEFIT CONSULTANTS but in addition to the payment made to Metis Law on behalf of Hawkshead Properties a payment of £100,558 was made from funds held by Metis Law to THURLSTONE on the instruction of Karl Dunlop who told me that XXXX XXXX  was the person behind Thurlstone CAN YOU PLEASE CONFIRM THAT YOU HAVE SEEN INVOICES FOR ALL THE ABOVE PAYMENTS?
    • On 12.5.14 I was authorised pursuant to Section 447 and S463A of the Companies Act 1985 in respect of TRANSEURO. TRANSEURO provided the funding to the sales operation of the scheme and received funds by way of a sales commission from Store First.  In total TRANSEURO has received in excess of £30m from Store First.  CAN YOU PLEASE EXPLAIN HOW, WHEN AND WHY YOU WERE AUTHORISED IN RESPECT OF IMPERIAL?  ONE OF THE CAPITA OAK MEMBERS HAD BEEN REPORTING THE CAPITA OAK SCAM TO TPR FOR MORE THAN A YEAR AND ALSO I HAD HANDED EVIDENCE OF CAPITA OAK BEING A PENSION LIBERATION SCAM TO HMRC IN JUNE 2014, BUT NO ACTION HAD BEEN TAKEN BY EITHER TPR OR HMRC.
    • On 9.10.14 I was authorised in respect of IMPERIAL, trustee of CAPITA OAK. AS ABOVE.
    • On 28.1.15 I was authorised in respect of TKE Admin which purportedly provided administration services to IMPERIAL. AS ABOVE.
    • TRANSEURO was incorporated in Gibraltar on 19.4.10. BY WHOM WAS TRANSEURO REGISTERED? THERE MUST BE A RECORD OF THIS AT THE GIBRALTAR COMPANIES HOUSE SURELY?
    • According to the annual return made up to 19.4.13, the issued share capital of TRANSEURO is £12 comprising 1 ordinary share of £1 held by Toc Nominees Ltd in Nevis, West Indies.
    • According to the Registrar of Companies, Gibraltar, the sole director of TRANSEURO on incorporation was Octopus International Business Services Ltd (Octopus Gibraltar who resigned on 20.4.10 and was replaced by Tosca Nominees of the Nevis address). SOMEBODY HAS OBVIOUSLY GONE TO A LOT OF TROUBLE TO OBSCURE THE BENEFICIAL OWNER/DIRECTOR OF TRANSEURO.  THIS SMELLS OF TAX EVASION AND MONEY LAUNDERING.  WHAT ACTION HAS BEEN TAKEN TO REPORT THIS TO THE SFO?
    • No trading address in the UK has been disclosed for TRANSEURO. However, I have been informed by Toby Whittaker, MD of Group First, Store First and Business First, that TRANSEURO has been based at B1 Business Centre, 25 Goodlass Road, Liverpool L24 9HJ.
    • On 15.10.14 TRANSEURO applied to Companies House Gibraltar to be struck off the Company Register.
    • On 19.5.14 I served the S447 authority relating to TRANSEURO on Stephen Michael Talbot at Apt 518 at the Quebec address.
    • On 18.6.14 I served the S447 authority relating to TRANSEURO on Keith Ryder at his home address of 14 Norton Vale, Thornton Cleveleys, Lancashire FY5 5QB.
    • I served the authorities relating to Sycamore and TRANSEURO on Deborah Smith of D. Smith Associates at 14 Yellow House Lane, Southport PR8 1ER.
    • According to the Registrar of Companies, the directors of JACKSON FRANCIS have been Ben Fox and Stuart Chapman-Clark. The registered office of JACKSON FRANCIS was Apt 518 Quebec Building, Bury Street, Salford, Greater Manchester M3 7DU (the Quebec address) until 6.9.14 when it was changed to Station House, Midland Drive, Sutton Coldfield, W. Midlands B72 1TU.
    • On 11.9.14 Gerald Irwin was appointed liquidator. The statement of affairs of JACKSON FRANCIS as at 11.9.14 shows JACKSON FRANCIS to have no assets and liabilities of £6,321.
    • ADVANTAGE ACCOUNTING was incorporated on 16.6.2008 with share capital of 1,000 ordinary shares of £1 each and the issued shares are one ordinary share, one ordinary A share and one ordinary B share issued to the subscriber, Online Nominees Ltd., Carpenter Court, Maple Road, Bramhall, Stockport SK7 2DH
    • According to the Registrar of Companies, the directors of ADVANTAGE ACCOUNTING since incorporation have been Keith John Ryder and Helen Mary Ryder. ADVANTAGE ACCOUNTING was struck off the Company Register and dissolved on 28.9.10.  On the application of a creditor who had been a client of ADVANTAGE ACCOUNTING who had a claim for £580,400 plus interest for funds misappropriated from ADVANTAGE ACCOUNTING’s client accounts, ADVANTAGE ACCOUNTING was subsequently restored to the Company Register and wound up on 3.12.13.
    • Imperial was incorporated on 6.7.12 (8133190) with issued share capital of £1 which has been issued to Roger Chant. THE ORIGINAL DIRECTOR AND SOLE SHAREHOLDER WAS CHRISTOPHER PAYNE.  HAS HE BEEN QUESTIONED AS TO WHO INSTRUCTED HIM TO SET IMPERIAL UP AND WHY?  IT IS OBVIOUS FROM THE HISTORY OF THE CLASS ACTION’S INVESTIGATIONS AND FROM YOUR WITNESS STATEMENT THAT HE WAS MERELY A “PUPPET” AND THAT PERKINS AND FOWLER WERE THE DE FACTO DIRECTORS AS WELL AS XXXX.  HOWEVER, EVIDENCE SUGGESTS THERE WAS A DISPUTE BETWEEN XXXX AND PERKINS OVER FEES AND OTHER ARRANGEMENTS.
    • The directors of Imperial have been as follows:

    Christopher Payne 6.7.12 to 15.10.12

    Christopher Payne 1.10.14 to 24.10.14

    Karen Burton 15.10.12 to 16.11.12

    Karl Dunlop 16.11.12 to 1.2.13

    Maria Orolfo 18.10.13 to 25.8.14

    Angela Brooks 1.10.14 to 13.10.14

    Roger Chant 24.10.14 to present

    Although termination of Karl Dunlop’s appointment is recorded as 1.2.13, notice of the termination of his appointment was not filed at Companies House until 10.6.13 and he appears to have continued to act as director until July 2013.  XXXX XXXX appears to have acted as a de facto director of Imperial which does not have a company secretary. XXXX MAY HAVE ACTED AS DE FACTO DIRECTOR OF IMPERIAL, BUT WHY HAVE YOU NOT MENTIONED THAT BOTH PERKINS AND FOWLER WERE ALSO CLEARLY DE FACTO DIRECTORS AND THAT NONE OF THE OTHERS MENTIONED WERE MORE THAN “PUPPETS” AND TOOK NO ACTIONS IN RELATION TO IMPERIAL WITHOUT SPECIFIC INSTRUCTIONS AND PERMISSION FROM PERKINS AND FOWLER?  IN FACT, MARIA OROLFO WAS APPOINTED BY XXXX BUT RESIGNED WHEN SHE REALISED SHE WAS A NOMINEE DIRECTOR OF A PENSION SCAM.  OROLFO WAS ALSO APPOINTED AT THE SAME TIME TO THAMES TRUSTEES (WESTMINSTER SCAM) AND HIGHGATE TRUSTEES (REGENT SCAM).  SHE RESIGNED FROM ALL THREE IN OR AROUND AUGUST 2014 AND I APPOINTED MYSELF AS DIRECTOR OF ALL THREE IN ORDER TO TRY TO PROTECT THE VICTIMS (MEMBERS OF CAPITA OAK, WESTMINSTER AND REGENT PENSION SCHEMES) AS COMPANIES HOUSE WAS ON THE POINT OF STRIKING ALL THREE COMPANIES OFF.

     

    • On 15.5.14, when I exercised the JACKSON FRANCIS authority I was informed that Stuart Chapman-Clark was not at the office so I asked to speak to whoever was in charge. Eventually, a man attended reception who declined to provide his name or position within JACKSON FRANCIS and he would only take from me a letter addressed to Stuart Chapman-Clark.  I have subsequently identified that individual from photographs as being Michael Talbot.  The fact that he was on the premises on the day of my visit and was the person who came to speak to me in Chapman-Clark’s absence would appear to be consistent with Melyssa Green’s description of him as a “big boss” and her statement that he shared an office with Chapman-Clark.
    • Chapman-Clark told me that he had instigated the Store First product and that he had always had a good relationship with Toby Whittaker, the MD of Store First. He said that Sycamore received the loan when money had been tight and that he believed that the loan had been repaid, although I have been unable to identify any loan repayments and no documentation has been produced to verify this loan.
    • Toby Whittaker, MD of Group First and Store First, told me that he was approached by Mike Talbot and Chapman-Clark acting for TRANSEURO to purchase storage on behalf of their own “super” fund (CAPITA OAK and Henley) but with conditions attached including the payment of the two years 8% guaranteed return upfront to TRANSEURO plus rent earned on the store pods. Toby Whittaker confirmed that the 8% guaranteed return due on the funds invested via CAPITA OAK was paid to TRANSEURO and the 8% guaranteed return due on the funds invested via Henley was paid to a Delaware, USA registered company called Graylaw International.
    • TRANSEURO is registered in Gibraltar. The sole director of TRANSEURO on incorporation was Octopus International Business Services (Octopus Gibraltar who resigned on 20.4.2010 and was replaced by Tosca Nominees Ltd of the Nevis address.  The joint secretaries are Toc Nominees and R.E. Services of 13/1 Line Wall Road, Gibraltar, both of which were appointed on 20.4.14.
    • According to enquiries made with Octopus on 13.5.14, I was initially informed by Sharron Smith, CEO of Octopus Gibraltar, that whilst the director of TRANSEURO was a Nevis registered company, Tosca Nominees, their client was Stephen Michael Talbot of Quebec Buildings, Bury St, Salford M3 7DU, who gave instructions to Toc Nominees and Tosca Nominees in relation to TRANSEURO and who was introduced to them by Keith Ryder. In spite of my concerted attempts, Mike Talbot has declined to be interviewed in relation to TRANSEURO.
    • Octopus Gibraltar subsequently provided their Know Your Client information which showed that a Panamanian company JJT Associates International Foundation was the beneficial owner of TRANSEURO from 18.7.11 which appears to be the date on which JJT was incorporated and that their representative was Mr. Ryder.
    • In an email dated 9.6.14, Ms. Smith of Octopus Gibraltar indicated, contrary to the information supplied on 13.5.14, that it was Mr. Ryder who was their client and that Mr. Talbot only had rights to speak to them regarding TRANSEURO in the absence of Keith Ryder.
    • Notwithstanding what I was told by Octopus, I note an Owners Declaration document signed by Keith Ryder confirming that instructions to them would be in writing and that the same document empowered Octopus to contact the founder/protector of JJT in the event of a breakdown in communications with Ryder and that the protector of JJT is said to be Talbot. Octopus also provided an Owners Indemnity signed by Ryder as the “intermediary” and in which he is identified as the representative of the owners of JJT.  Further confirmation of Ryder’s role is contained in the Bermans correspondence with the liquidator of ADVANTAGE ACCOUNTING in which they state “our clients were introduced to Keith Ryder of Advantage in or around July 2011…Mr. Ryder was engaged to incorporate Transeuro and JJT” and also “Mr. Ryder and Advantage acted, effectively, as Transeuro’s accountant”.
    • Although Sycamore and JACKSON FRANCIS have been mainly financed by TRANSEURO, Chapman-Clark initially declined to provide me with details of the persons responsible for the management of TRANSEURO without, he said, speaking to the people involved and seeking advice. He eventually provided the name of a Marthinus Joubert with a contact email of mjj@transeuroworldwideholdings.com and the names of a Felix and Fiona whose surnames he could not remember.  When I asked where Mr. Joubert was from, Mr. Chapman-Clark said that he was from “everywhere” but he had met him in Malaga and in South Africa.  When I subsequently asked him on 7.8.14 about flights paid for by Sycamore for Chapman-Clark, he told me that he sometimes travelled to Spain to meet with “the guys from TRANSEURO”.  I received no response to an enquiry email sent on 26.8.14 to the email address provided for Mr. Joubert although I note that the same email address was subsequently used to send an email, purportedly from Mr. Joubert, to Metis Law on 9.12.14.
    • I have been provided with a number of marketing and sale agreements between TRANSEURO and Store First under which TRANSEURO was to act as Store First’s agent for which they would receive commission on all sales of store pods to the pension schemes.
    • Enquiries I have made with the liquidator of ADVANTAGE ACCOUNTING, Tony Murphy of Harrisons Business Recovery of London revealed that he has been advised by Bermans Solicitors acting for TRANSEURO that Store First transferred funds, being commissions due to TRANSEURO to an ADVANTAGE ACCOUNTING client deposit a/c at the request of TRANSEURO due to the Cypriot banking crisis. Bermans produced to Mr. Murphy a marketing and sale agreement between TRANSEURO and Store First dated 5.9.11 for a term of 12 months which showed that the rate of commission to be paid to TRANSEURO by Store First was 30%.
    • In response to enquiries I made with Store First concerning the non-payment of the 8% return guaranteed for two years to CAPITA OAK, Ruth Almond explained to me that there were different marketing and sale agreements depending on whether the store pods were sold either with or without a sub-lease which would be managed by Store First. In the event of the pods being sold with a sub-lease, the commission to be paid to TRANSEURO was to be 30% whilst if the store pod was sold without a sub-lease, the commission to be paid to TRANSEURO was 46%.  Toby Whittaker produced to me a printout from Sage of Store First’s supplier activity summary dating from 23.9.11 to 29.9.14 which shows that Store First has paid in excess of £33m to TRANSEURO.
    • The liquidator of ADVANTAGE ACCOUNTING, Tony Murphy of Harrisons Business Recovery, revealed that he has been advised by Bermans Solicitors instructed by TRANSEURO that Store First transferred funds, being commissions due to TRANSEURO, to an ADVANTAGE ACCOUNTING client deposit a/c at the request of TRANSEURO due to the Cypriot banking crisis. Regarding ownership of these funds, Bermans explained the trading relationship between Store First and TRANSEURO and stated that TRANSEURO is “owned by JJT  Associates International Foundation –  the protector of which is Stephen Michael Talbot”.
    • TRANSEURO banked with FBME Bank of Nicosia, Cyprus and during the Cypriot banking crisis of 2013 it obtained a banking facility via a client deposit a/c of ADVANTAGE ACCOUNTING of which Mr. Ryder was director.
    • Extracts from that ADVANTAGE ACCOUNTING client deposit account 13664368 show a number of transactions which are related to the transfer of funds between Store First, TRANSEURO, Sycamore and CAPITA OAK as follows:
    1. 3.13 to 26.4.13 Store First transferred £1,822,127 and on 10.4.13 Store First transferred £6,270. According to the Bermans correspondence, TRANSEURO has a claim in the liquidation of ADVANTAGE ACCOUNTING for a sum of £677,427 representing the balance of these funds.
    2. On 28.3.13 JJT transferred £2.5m to this account and on 2.4.13 an identical amount was transferred to Stirling Law Solicitors of Manchester.
    3. Between 3.4.13 and 6.9.13, £501,000 was transferred to SANDERSON CLARKE on specific instruction from TRANSEURO.
    4. Between 8.4.13 and 23.8 2013, £175,738 was paid to members of CAPITA OAK purportedly on behalf of Thurlstone as inducements to transfer their pension funds to CAPITA OAK and as such represent unauthorised payments from the pension scheme. I note that these payments were made during the hiatus period when Karl Dunlop was seeking to have his resignation filed at Companies House and yet, when I asked him about them on 17.12.14 he told me that he was not aware that ADVANTAGE ACCOUNTING’s bank account had been used to make payments on behalf of CAPITA OAK.  THIS REINFORCES THE POINT THAT DUNLOP WAS MERELY A PUPPET AND HAD NEITHER DAY-TO-DAY AUTHORITY NOR RESPONSIBILITY.  ALTHOUGH CLEARLY HE WAS PAID BY XXXX, HE DIDN’T APPEAR TO HAVE HAD ANY RECOGNITION OF HIS LEGAL RESPONSIBILITIES TOWARDS IMPERIAL FOR WHICH HE WAS ACCOUNTABLE.
    • A request was made on 15.10.14 by TOC Nominees who are named as the secretary of the company (Companies House Gibraltar) for the company to be struck off.
    • Documents and information received from four members of CAPITA OAK indicated they were initially contacted by Craig Mason or Patrick McCreesh of Nunn McCreesh of Its Your Pension Ltd and offered pension review services prior to them being referred to JACKSON FRANCIS or Sycamore for the transfer of their pension to CAPITA OAK.
    • On 3.3.15 I received an undated letter in which it was stated that Its Your Pension had not traded and was a dormant company and that Nunn McCreesh had traded as an insurance brokerage between 2009 and 2012 when they entered into a verbal arrangement with TRANSEURO where in return for providing pension leads to JACKSON FRANCIS they received a commission from TRANSEURO.
    • Nunn McCreesh provided JACKSON FRANCIS with 100-200 leads per month which were provided by email and/or telephone for which they received £899,829.86 from TRANSEURO during the period 26.3.12 to 14.5.14.
    • Chapman-Clark produced a spreadsheet containing details of 921 clients who had transferred pensions totaling at least £16.3m to SIPP providers.
    • The SIPP providers that Sycamore/JACKSON FRANCIS dealt with include Berkeley Burke, Rowanmoor Pensions, Carey Pensions, London & Colonial and Stadia Trustees. HAVE THESE FIRMS BEEN REPORTED TO THE FCA?
    • Andy Dibley of Archer Wealth Management produced a list of 118 clients referred by JACKSON FRANCIS who transferred into a SIPP invested in Store First HAS ARCHER WEALTH BEEN REPORTED TO THE FCA?
    • Alfie Morrison of Moneywise produced a list of 104 clients referred by JACKSON FRANCIS who transferred their pensions into a SIPP invested in Store First. 76 clients transferred to a Berkeley Burke SIPP and 28 clients to a Rowanmoor SIPP.  HAS MONEYWISE BEEN REPORTED TO THE FCA?

    Capita Oak Pension Scheme

    • Alan Fowler states he was approached by XXXX XXXX  in March 2012 and requested by XXXX  “to assist in establishing the Scheme”. Fowler informed me that RP Medplant, a company registered in Cyprus, established a pension scheme the membership of which was made available to persons other than employees and that it accommodated the requirements of XXXX.  Fowler states he does not know the individuals responsible for the management and control of RP Medplant.  Fowler produced a copy of the “governing document of the scheme” dated 23.7.12 between RP Medplant, the scheme sponsor, and Imperial who was appointed to be the administrator of the scheme.  IT STRIKES ME FOWLER IS MAKING A POOR EFFORT TO COVER UP THE TRUTH.  HOW DO YOU “ASSIST IN ESTABLISHING A SCHEME”?  IT TAKES ONE PERSON TO REGISTER A SCHEME WITH HMRC AND TPR.  NOT ONE PERSON TO OPERATE THE MOUSE AND AN ASSISTANT TO OPERATE THE KEYBOARD.  HOW CAN RP MEDPLANT HAVE ESTABLISHED A PENSION SCHEME?  FIRSTLY, RP MEDPLANT DOESN’T EXIST (ALTHOUGH THERE IS A COMPANY REGISTERED IN CYPRUS CALLED RP MED PLANT) AND SECONDLY IF FOWLER STATES HE DOES NOT KNOW THE INDIVIDUALS RESPONSIBLE FOR THE MANAGEMENT AND CONTROL OF RP MEDPLANT, HOW COULD ANY OFFICER OF THE COMPANY (EVEN IF IT HAD EXISTED) HAVE COMMUNICATED WITH FOWLER TO TELL HIM THAT THEY JUST HAPPENED TO HAVE SET UP A PENSION SCHEME?  IS FOWLER SERIOUSLY EXPECTING YOU TO BELIEVE THAT JUST WHEN HE HAD BEEN ASKED TO “ASSIST” IN ESTABLISHING A PENSION SCHEME THAT SOME PERSON IN CYPRUS CALLED HIM OUT OF THE BLUE AND BY SHEER COINCIDENCE INFORMED HIM THEY HAD A SPARE PENSION SCHEME?  BUT THEN NOT LEAVE A NAME. 
    • ACCORDING TO THE CAPITA OAK TRUST DEED, RP MEDPLANT APPOINTED IMPERIAL AS THE TRUSTEE/ADMINISTRATOR. AND SOMEONE WHOSE SIGNATURE LOOKS LIKE IT MIGHT BE ALAN FOWLER SIGNED ON BEHALF OF RP MEDPLANT.  CAN YOU  CHECK THE SIGNATURE ON THE TRUST DEED PLEASE AND COMPARE IT TO ALAN FOWLER’S SIGNATURE?  ALSO, SOMEONE WHOSE SIGNATURE LOOKS LIKE “KAREN BURTON” SIGNED ON BEHALF OF IMPERIAL.  HOWEVER, IT IS NOTHING LIKE THE SIGNATURE ON VARIOUS COMMUNICATIONS I HAVE SEEN WHICH WERE SIGNED BY THE REAL KAREN BURTON (PRESUMABLY) BUT IS EERILY SIMILAR TO THE HANDWRITING OF ANTHONY SALIH OF PREMIER PENSION TRANSFERS OF 31 MEMORIAL ROAD, WORSLEY WHICH WAS THE ORIGINAL ADDRESS OF CAPITA OAK AND WHERE THE PENSION TRANSFERS WERE CARRIED OUT.
    • FURTHERMORE, RP MEDPLANT SET UP A SUBSEQUENT PENSION SCHEME CALLED WESTMINSTER, WHOSE TRUSTEE WAS THAMES AND TO WHICH IMPERIAL WAS APPOINTED AS ADMINISTRATOR. THIS SCHEME WAS ANOTHER ONE OF XXXX’S AND THE SAME “TEAM” CARRIED OUT THE ADMINISTRATION I.E. “ANTHONY, BILL, SARAH AND ALAN” (SALIH, PERKINS, DUFFELL AND FOWLER).  THE TRANSFER RECORDS OF BOTH CAPITA OAK AND WESTMINSTER WERE KEPT IN THE SAME FORMAT AND COLOURS AND HAD THE SAME SPELLING AND GRAMMAR MISTAKES.  ERGO, IT IS CLEAR BOTH SCHEMES WERE OPERATED BY THE SAME “TEAM” – ALTHOUGH THIS HAS BEEN EMPHATICALLY DENIED BY BRIAN DOWNS (ACCOUNTANT).
    • It is noted that the CAPITA OAK scheme documentation has been signed by unidentified individuals whose signatures have not been witnessed. Fowler states he has no knowledge of who signed the document on behalf of RP Medplant or Imperial and he states he did not sign the document in any capacity.  AS ABOVE, PLEASE CHECK FOWLER’S SIGNATURE.  IF FOWLER REALLY DID NOT SIGN THE DEED, WHY DID HE NOT CHECK THE DOCUMENT TO MAKE SURE IT DID NOT HAVE FORGED SIGNATURES?  FOWLER WAS PAID £86K TO “ASSIST” IN SETTING UP CAPITA OAK AND HE IS A QUALIFIED, EXPERIENCED PENSIONS LAWYER, SO HE COULD HARDLY HAVE GOT THIS WRONG – COULD HE?
    • The scheme document appears as if it may have been signed on behalf of Imperial by “K Burton”, however she was not appointed until 15.10.12. Burton has not responded to my enquiries.  Payne, who was the sole director of Imperial at the date of the scheme document, told me that he had not signed the scheme document and he guessed that the document had been signed by Burton on behalf of Imperial.  Payne said he didn’t know who had signed the document on behalf of RP Medplant.  SO PAYNE IS ASKING YOU TO BELIEVE THAT HE WAS SOLE SHAREHOLDER AND DIRECTOR OF IMPERIAL WHICH WAS APPOINTED AS TRUSTEE/ADMINISTRATOR TO A PENSION SCHEME BUT HE DID NOT CHECK THE DEED OR VERIFY WHO HAD SIGNED THE DOCUMENT ON BEHALF OF RP MEDPLANT?  THIS IS STRETCHING CREDIBILITY BEYOND THE LIMIT.
    • Payne told me he is an accountant who supplies clients with incorporated companies and that he incorporated Imperial, of which he was at one time a director, at the request of Fowler who he described as a “one off client” and legal advisor to CAPITA OAK and who, Payne said, also requested the incorporation of TKE. IF FOWLER REQUESTED THE INCORPORATION OF BOTH IMPERIAL AND TKE, AND WAS “LEGAL ADVISOR” TO CAPITA OAK, THEN IT IS CLEAR FOWLER WAS RESPONSIBLE IN A “SHADOW” CAPACITY FROM THE VERY BEGINNING BUT FOR REASONS OF HIS OWN NEVER APPEARED AS A DIRECTOR FOR EITHER.  HE OBVIOUSLY “PULLED THE STRINGS” OF PAYNE AND SUBSEQUENT DIRECTORS (ALONG WITH XXXX  IN THE CASE OF DUNLOP) BUT OPERATED IN THE SHADOWS.  FOWLER USED TO PRACTICE AS A PENSIONS LAWYER WITH THE FIRM STEVENS & BOLTON IN GUILDFORD SO HE KNEW ABOUT THE LEGAL REQUIREMENTS FOR A PENSION SCHEME, SO WHY DID HE NOT ENSURE THAT THE SCHEME WAS LEGITIMATELY SET UP AND RUN?
    • Payne informed me he resigned as director of Imperial on 15.10.12 in favour of Burton at the request of Fowler as, according to Payne, Burton had experience of acting as a trustee. Although Payne had resigned as director of Imperial he told me that he continued to act as Imperial’s accountant and signatory to Imperial’s bank account.  He also retained the Companies House authentication (pin).  Payne told me that he arranged for the 5% administration fees to be transferred from Imperial to TKE after the receipt of pension transfers and arranged the transfer of funds to Metis Law on the authorisation of Dunlop who was director of Imperial at the relevant time.  IF PAYNE CONTINUED TO ACT AS IMPERIAL’S ACCOUNTANT AND SIGNATORY TO IMPERIAL’S BANK ACCOUNT, WHY DID HE NOT ENSURE THAT ALL TRANSACTIONS WERE COMPLIANT?  HE KNEW FULL WELL THAT IMPERIAL WAS BEING USED TO RUN A PENSION SCHEME AND WAS HANDLING MILLIONS OF POUNDS’ WORTH OF MEMBERS’ FUNDS BUT DID NOTHING TO CHECK THAT THE SCHEME WAS BEING OPERATED IN A COMPLIANT AND LEGAL MANNER.  THE ANSWER, UNDOUBTEDLY, IS THAT HE ONLY EVER ACTED ON THE INSTRUCTIONS OF FOWLER WHO WAS THE DE FACTO DIRECTOR OF IMPERIAL.
    • Payne was also director of TKE from incorporation until 1.4.14 when he was replaced by Sarah Duffell and he told me it was an oversight that she had not been appointed in his place much earlier as it was Duffell who was in control of TKE’s bank account. PAYNE CLAIMS TO BE AN ACCOUNTANT WHO SPECIALIZES IN COMPANY INCORPORATION.  HOW CAN THIS POSSIBLY HAVE BEEN AN “OVERSIGHT”?
    • Burton has not responded to my enquiries, however I note she resigned on 16.11.12 on the same day Dunlop was appointed.
    • Dunlop was appointed director of Imperial on 16.11.12. He told me he was asked by XXXX to take on the role on a temporary basis and that he did not receive any payment from Imperial as he was just doing a favour for XXXX.  From other documents I have seen it appears that Dunlop’s statement regarding payment was factually correct but, nonetheless, misleading.  Specifically, I have been sent copies of emails by Perkins and while it is clear they have been extracted from a string of messages and while Perkins has ignored my request for copies of the entire conversation, I nevertheless note the contents of those messages.  I AM CURIOUS AS TO WHY YOU HAVE NEVER ASKED ME FOR ANY EVIDENCE DURING YOUR INVESTIGATIONS, AS YOU KNEW I HAD BEEN INVESTIGATING CAPITA OAK AND IMPERIAL.  HAD YOU ASKED ME, I WOULD HAVE BEEN ABLE TO PROVIDE YOU WITH COMPLETE EMAIL STRINGS, RATHER THAN CROPPED ONES PROVIDED BY PERKINS WHO WAS CLEARLY TRYING TO BE SELECTIVE ABOUT THE EVIDENCE HE GAVE YOU IN ORDER TO PROTECT HIMSELF AND FOWLER.
    • On 22.5.13 Dunlop sent an email to Perkins, principally in connection with his removal as a director of Imperial. He states: “James pays my fees directly himself from his own fees sent by yourselves.  I now have remaining fees to collect from him.  Can you deal with his fees immediately please so I can complete my tenure as director of Imperial”.
    • Later the same day, in a further email to Perkins, Dunlop stated: “it is approximately 4 weeks since I requested removal as director of Imperial, I charge £2k per month for my services”. As director of Imperial, Dunlop gave instructions to Perkins, Holmes, Duffell and Payne to transfer funds to Metis Law for the investment in store pods with Store First.  I SUGGEST THIS IS PURE NONSENSE.  DUNLOP WOULD NOT HAVE KNOWN WHAT TRANSFERS HAD BEEN RECEIVED INTO THE IMPERIAL BANK ACCOUNT WHICH WAS SET UP AND CONTROLLED BY PAYNE, SO WOULD NOT HAVE KNOWN HOW MUCH TO TRANSFER OR WHEN.  HE MAY HAVE SIGNED A MANDATE FOR METIS LAW PURPOSES BUT THAT WOULD HAVE BEEN THE EXTENT OF HIS INVOLVEMENT.
    • Dunlop, upon appointment, authorised the transfer of funds to Metis Law for the purpose of purchasing store pods from Store First. DUNLOP MAY HAVE SIGNED SOMETHING AT SOME POINT, BUT TO BE HONEST I CAN’T SEE HOW HIS INVOLVEMENT IN THE FUND TRANSFER PROCESS WAS ANYTHING OTHER THAN A FRONT TO PROTECT PERKINS AND FOWLER AS THEY CLEARLY WISHED TO REMAIN “ANONYMOUS” IN THE PROCESS.
    • In total Imperial received some £10.8m of transferred pensions into its Barclays a/c and some £10.1m was transferred to Metis Law who facilitated the purchase of some £9.8m of store pods which are held by Imperial as the trustee of CAPITA OAK.
    • Dunlop told me that Bill Perkins and his organisation, including Jason Holmes and Sarah Duffell, controlled Imperial’s bank account and the administration of CAPITA OAK. When I asked how members of the public were introduced to CAPITA OAK, Dunlop said he didn’t know in detail other than that it was done via Chapman-Clark and Mike Talbot’s company, neither of whom he had ever met.  THIS DEMONSTRATES THAT HE WAS NOTHING MORE THAN A PUPPET, ANSWERABLE TO XXXX/PERKINS/FOWLER.
    • Although Companies House records Dunlop resigning as director of Imperial on 1.2.13, notice of his termination of office was not filed until 10.6.13 and he appears to have continued to authorise payments to Metis Law up to 5.7.13. Dunlop said he had instructed Perkins to remove him as director of Imperial but he failed to file the form TM01 so he continued to authorise the transfers and provide instructions to Metis Law.  I SUGGEST PERKINS DID THIS DELIBERATELY TO AVOID THE NECESSITY OF FINDING ANOTHER PUPPET DIRECTOR.  HOW CAN DUNLOP CLAIM THAT HE DID NOT WANT TO CONTINUE TO ACT AS A DIRECTOR IF HE CONTINUED TO AUTHORISE TRANSFERS TO METIS LAW?  IT JUST DOESN’T MAKE SENSE, UNLESS HIS “AUTHORISATION” WAS MERELY A SIGNATURE WHICH REMAINED ON A MANDATE. 
    • Dunlop produced copies of extracts of emails dealing with the matter of his resignation and involving Dunlop, Perkins, Fowler and XXXX. From those which are dated between 23rd and 31st May 2013, it seems clear Dunlop was keen to have his resignation actioned but was unable to process this without input from others, specifically from those involved in the email exchanges, who, for reasons which are not clear to me, were delaying matters.  Further in this regard, I note that, when I saw Dunlop on 17.12.14 he confirmed to me that he first asked Perkins to remove him as a director in a telephone call and that it took something like 8 weeks for Perkins to file the form.  DUNLOP ONLY HAD TO DOWNLOAD A FORM FROM THE COMPANIES HOUSE WEBSITE AND RESIGN HIMSELF.  HE DIDN’T NEED PERKINS OR ANYONE ELSE TO “ACTION” THIS – ALTHOUGH HE CLEARLY BELIEVED THAT HE DIDN’T HAVE THE AUTHORITY TO DO SO HIMSELF WITHOUT PERKINS’ “PERMISSION”.  THIS FURTHER CONFIRMS THAT PERKINS (ALONG WITH FOWLER) WAS A DE FACTO DIRECTOR OF IMPERIAL.
    • Dunlop was succeeded as director by Maria Orolfo (who resides in Spain). XXXX told me that he “sourced” Orolfo as a nominee director of Imperial from Europe Emirates who supply a nominee director service.  He said that following Dunlop’s resignation, Imperial was left without a director which he feared may result in advance tax charges on the pension scheme.  He said that as Orolfo was an employee of Europe Emirates, he can only assume that she consented to act as director.  OROLFO DOES NOT RESIDE IN SPAIN.  SHE IS BASED IN DUBAI.  SHE WAS APPOINTED AS A NOMINEE DIRECTOR OF THREE PENSION TRUSTEE COMPANIES BY XXXX: IMPERIAL (CAPITA OAK); THAMES (WESTMINSTER) AND HIGHGATE (REGENT).  OROLFO DID NOT REALISE (ACCORDING TO HER BOSS, ADRIAN OTON OF EUROPE EMIRATES) THAT ANY OF THE THREE COMPANIES WERE PENSION TRUSTEES OF FRAUDULENTLY-RUN SCHEMES AND SHE RESIGNED FROM ALL THREE IN AUGUST 2014.  OTON ALSO INFORMED ME THAT HIS COMPANY HAD SET UP A PREMIER PENSION SOLUTIONS FOR STEPHEN WARD IN RAK A YEAR OR SO EARLIER.
    • I have seen copies of email exchanges between XXXX, Fowler and Tom Biggar between 17 and 30 October 2013 from which it appears Orolfo was only appointed to prevent Companies House from dissolving Imperial. THEY OBVIOUSLY FAILED TO FIND ANY OTHER MUG WILLING TO TAKE ON THIS POISONED CHALICE.
    • XXXX said he did not file form TM01 notifying Maria Orolfo’s termination of appointment with Companies House and that his signature on that document is a forgery. THIS CONFIRMS THAT OROLFO AND PREVIOUS DIRECTORS OF IMPERIAL WERE MERELY PUPPETS AND THAT PERKINS AND FOWLER WERE THE DE FACTO DIRECTORS BEHIND THE ENTIRE CAPITA OAK OPERATION, ALONG WITH XXXX TO SOME EXTENT.  HOWEVER, WHILE XXXX WAS AT THE “SHARP END” I.E. RUNNING THE PROMOTION AND DISTRIBUTION OF CAPITA OAK, PERKINS AND FOWLER WERE “RUNNING THE ENGINE ROOM” I.E. THE PENSION AND BANK TRANSFERS.
    • I have not attempted contact with Orolfo because I understand she is not present at the London address given for her at Companies House and have not sought to contact Europe Emirates as it is based in Dubai. YOU ARE RIGHT AS SHE HAS NEVER BEEN TO THE LONDON ADDRESS.
    • While Orolfo resigned on 25.8.14 (though XXXX claims the signature on the document submitted to the registrar of Companies is a forgery) I note she was not replaced until Payne appointed himself director on 1.10.14. PAYNE DID THIS OUT OF DESPERATION AS IT WAS CLEAR FROM THE WHOCALLSME WEBSITE THAT UNREST WAS GROWING AT THE DISAPPEARANCE OF THE FUNDS, THE 16% “GUARANTEED RENT”, AND THE FACT THAT NONE OF THE MEMBERS WAS RECEIVING RESPONSES TO THEIR DESPERATE PLEAS FOR INFORMATION.  PAYNE WAS HIMSELF DODGING CALLS FROM THE BBC AND ME AT THE TIME, ALTHOUGH HE WAS COMMUNICATING TO A LIMITED EXTENT WITH METIS LAW AT THE TIME.
    • At that same time it would appear Angela Brooks appointed herself director from 1.10.14. I am aware that she is chairman of a group which operates under the title of Ark Class Action and which was set up to deal with the “Ark pension liberation fraud”.  I APPOINTED MYSELF DIRECTOR OF IMPERIAL IN CONSULTATION WITH METIS LAW BECAUSE OF PAYNE’S FAILURE TO RESPOND TO COMMUNICATIONS.  METIS LAW REALISED THEY THEMSELVES WERE IN A “TIGHT SPOT” AND WANTED TO BE ABLE TO WORK WITH SOMEBODY WHO COULD HELP UNRAVEL THE MESS SINCE THE PENSIONS REGULATOR HAD FAILED TO TAKE ANY ACTION DESPITE REPEATED REQUESTS BY MEMBERS WHO FEARED THEY HAD LOST THEIR PENSIONS TO A SCAM.  METIS LAW SAID THAT AS SOON AS I WAS APPOINTED DIRECTOR, THEY WOULD GIVE ME ALL THE INFORMATION AND DOCUMENTATION ON THE CAPITA OAK/STORE FIRST TRANSACTIONS ONCE MY APPOINTMENT WAS PUBLISHED ON THE COMPANIES HOUSE WEBSITE.  I WARNED PARTNERS COOPER AND SHARMA OF METIS LAW THAT AS SOON AS PAYNE REALISED I WAS A DIRECTOR HE WOULD REMOVE ME AS HE HAD THE COMPANIES HOUSE PIN NUMBER AND THEY MIGHT ONLY HAVE A FEW MINUTES TO ACT.  THEY DID SEND ME THEIR IMPERIAL/CAPITA OAK ACCOUNTING RECORDS BUT MINUTES LATER PAYNE REMOVED ME AND THEY WERE UNABLE TO PROVIDE ME WITH ANY FURTHER INFORMATION.
    • On 13.10.14 Brooks was immediately removed by Payne who then resigned on 24.10.14 allegedly due to threats made on social media. PAYNE HAD DELIBERATELY IGNORED THE DESPERATE PLEAS OF NUMEROUS CAPITA OAK VICTIMS IN SEPTEMBER AND OCTOBER 2014.  I HAVE BEEN THROUGH THE WHOLE WHOCALLSME THREAD FOR SEPTEMBER AND OCTOBER 2014 BUT THERE ARE NO THREATS WHATSOEVER.  THE ONLY POSTS OF ANY SIGNIFICANCE CONCERNING PAYNE WERE INFORMATION ABOUT HIS FIRM, PHOENIX ACCOUNTING AND THE FACT THAT LYNN PAYNE OF FJP INVESTMENTS WAS PROMOTING STORE FIRST.
    • From 24.10.14 the director of Imperial has been Roger Chant, a Bromley businessman (butcher) and associate of Payne. I am not aware that Chant has any experience in being a director of a company which acts as a trustee of a pension fund.  CHANT WAS PAID £100 A WEEK TO BE A PUPPET DIRECTOR AND SIMPLY KEEP QUIET AND SIGN LETTERS WRITTEN BY FOWLER.
    • Chant told me he accepted his appointment in place of Payne as Payne was being “bullied” on the whocallsme website and he didn’t like bullies and to find out on behalf of members of CAPITA OAK what had happened to their investments and their due returns. Nevertheless, I am aware from Brian Downs that Payne first approached him with a suggestion that he become director and that he declined whilst agreeing to provide assistance, which was formalized in the form of an appointment letter signed by Payne on 2.10.14.  CHANT HAS NEVER DONE ANYTHING OTHER THAN THE BARE MINIMUM OF SIGNING LETTERS WRITTEN BY PERKINS/FOWLER/DOWNS.  HE HAS NEVER REPLIED TO ANY EMAILS OR PHONE CALLS FROM ME OR MEMBERS.
    • Chant told me he had been in business for over 20 years but he did not have any experience in dealing with pension schemes. He has been assisted by Downs, Adrian Gilan of Bark & Co Solicitors, and Perkins and Fowler in making enquiries of Imperial’s activities and CAPITA OAK’s assets on behalf of members and making announcements in the form of letters issued to members.  IF CHANT CLAIMS HE HAS BEEN “ASSISTED” BY DOWNS, PERKINS AND FOWLER HE IS LYING.  HE IS THE LAST IN A LONG LINE OF PUPPETS MANIPULATED AND CONTROLLED BY PERKINS AND FOWLER.
    • Since taking office Chant has caused announcements to be issued to all CAPITA OAK members on 8 and 23 January 2015 and has caused what he refers to as a “detailed financial report” to be prepared. Whilst the information from this report has not been communicated to members, I have seen a copy and note that it is no more than an unaudited analysis of Imperial’s Barclays bank statements for the period from 30.7.12 to 13.9.13.  From other correspondence I have received from Chant it appears clear he had no prior knowledge of the scheme and was having to piece together information from a variety of sources.  HOW DOES A PERSON “CAUSE” A REPORT TO BE PREPARED?  ESPECIALLY WHEN THAT PERSON HAS ZERO KNOWLEDGE OF PENSIONS OR ACCOUNTS.  THE REPORT HE IS REFERRING TO WAS A BRIEF BANK RECONCILIATION PRODUCED BY BRIAN DOWNS (WHO BECAME THE “MOUTHPIECE” FOR IMPERIAL) OF DOWNS & CO ACCOUNTANTS IN JANUARY 2015, THREE MONTHS AFTER DOWNS HAD PROMISED THE MEMBERS HE WOULD PRODUCE ACCOUNTS FOR THE CAPITA OAK SCHEME.  DOWNS DOGGEDLY REFUSED TO INCLUDE THE METIS LAW ACCOUNTS IN HIS “REPORT” DESPITE REPEATED REQUESTS BY ME TO DO SO.  DOWNS CLAIMED HE COULD NOT INCLUDE THE METIS ACCOUNTS BECAUSE HE “DID NOT KNOW THE SOURCE OF THE DATA” DESPITE ME PROVIDING PROOF TO PAUL THOMAS (AN IFA WHO HAS BEEN WORKING CLOSELY WITH DOWNS AND PERKINS BY HIS OWN ADMISSION) THAT METIS SENT ME THE ACCOUNTS BY EMAIL.  FURTHER, DOWNS REFUSED TO PROVIDE ME WITH COPIES OF IMPERIAL’S BANK STATEMENTS AND ALSO REFUSED TO ALLOW AN INDEPENDENT AUDIT OF THE ACCOUNTING RECORDS BY BRADBURY STELL ACCOUNTANTS WHOM I HAD ASKED TO CARRY OUT AN AUDIT ON BEHALF OF THE CAPITA OAK MEMBERS. 
    • There is correspondence which has been written on behalf of Imperial in an attempt to locate the missing money and seeking information. I note the responses received have been unhelpful for example this investigation has been used as an excuse to not provide information.  DOWNS CLAIMED TO HAVE WRITTEN TWO LETTERS TO TOBY WHITTAKER AT STORE FIRST WHICH HE STATED WERE IGNORED.  THIS IS HARDLY THE “DETAILED” INVESTIGATION HE REPEATEDLY CLAIMED TO HAVE CARRIED OUT.
    • There is a series of emails which document a struggle between parties such as Chant, Payne, Downs, Metis Law and Brooks to gain control/retain control of Imperial. THERE WAS NO “STRUGGLE” AS YOU HAVE STATED.  METIS LAW WANTED ME TO BE THE DIRECTOR OF IMPERIAL SO THAT TOGETHER WE COULD ATTEMPT TO UNTANGLE THE MESS LEFT BEHIND BY IMPERIAL PREVIOUS DIRECTORS/SHADOW DIRECTORS AND FULLY EXPOSE THEM FOR THE NEGLIGENCE AND FRAUD THEY HAD BEEN INVOLVED IN.  INDEED, AT ONE POINT THEY SAID PAYNE WAS “WARMING” TO THE IDEA, BUT THEN PERKINS AND FOWLER INSTRUCTED PAYNE TO REMOVE ME AS DIRECTOR AS THEY DID NOT WANT ME UNCOVERING AND EXPOSING THEIR INVOLVEMENT IN IMPERIAL/CAPITA OAK. I note that currently there would appear to be £9.8m of illiquid assets namely store pods being held in the name of Imperial as trustee of CAPITA OAK with no one with experience being involved in the management of the investment on behalf of members and the payment of pensions due to those members.  Furthermore, from correspondence I have received from Chant, I am aware that a small number of members have sought to transfer their investment out of the scheme but that Chant has determined it would be inappropriate of him to authorise such transfers while he conducts further enquiries. THERE HAVE BEEN FOUR PENSIONS OMBUDSMAN’S DETERMINATIONS IN RESPECT OF MR. X AND THREE OTHER MEMBERS.  NEITHER CHANT NOR ANYBODY ELSE COULD HAVE AUTHORISED THE DETERMINED TRANSFERS BECAUSE THERE WAS NO MONEY LEFT TO TRANSFER AND NO SCHEME WOULD HAVE ACCEPTED IN SPECIE TRANSFERS OF THE ASSETS SINCE THEY WERE NON-STANDARD (ACCORDING TO THE FCA).
    • There is a spreadsheet setting out responses received from members of the public who became members of CAPITA OAK. The questionnaires and responses are discussed further below.  There is evidence that the lack of management of Imperial has directly affected the members of CAPITA OAK and there is evidence of members being unable to receive the payment of pensions due to them.  IT IS INDISPUTABLE THAT PERKINS, FOWLER AND XXXX – AS DE FACTO DIRECTORS OF IMPERIAL – KNEW THAT 100% OF THE CAPITA OAK MEMBERS’ £10M FUNDS WERE INVESTED IN STORE FIRST STORE PODS; THAT THE PROMISED 8% “GUARANTEED RENT” HAD ALREADY BEEN PAID TO TRANSEURO, AND THAT NO PROPER ACCOUNTS (EITHER FOR THE SCHEME OR THE MEMBERS INDIVIDUALLY) HAD BEEN KEPT.  CALLING THIS “LACK OF MANAGEMENT” IS SURELY A BIT LIKE REFERRING TO NIAGARA FALLS AS A STREAM?
    • Whittaker, MD of Group First and Store First, told me he was approached by Talbot and Chapman-Clark acting for TRANSEURO to purchase storage on behalf of their own “super” fund (CAPITA OAK and Henley) but with conditions attached including the payment of the two years’ 8% guaranteed return up front to TRANSEURO plus rent earned on the store pods. Whittaker confirmed that the 8% guaranteed return due on the funds invested via CAPITA OAK was paid to TRANSEURO.
    • XXXX told me it was the members of CAPITA OAK who decided to invest in Store First as there was a written instruction in the application pack that the client wanted to invest in Store First. THIS IS AN EXTRAORDINARY STATEMENT!  NONE OF THE MEMBERS HAD EVER HEARD OF STORE FIRST UNTIL IT WAS PRESENTED TO THEM AS A “DONE DEAL” AND SOLD TO THEM AS AN EXCELLENT INVESTMENT OPPORTUNITY FOR THEIR PENSIONS ON THE BASIS OF THE GUARANTEED 8% RETURN AND THE 5% “CASHBACK”.  NOT A SINGLE MEMBER CAME TO IMPERIAL AND ASKED TO TRANSFER TO CAPITA OAK BECAUSE THEY WERE SO ENTHUSIASTIC ABOUT STORE FIRST AS THEY HAD DISCOVERED IT THEMSELVES AND WERE DESPERATE TO INVEST THEIR PENSIONS IN IT.  THEY WERE CONVINCED BY JP STERLING OR WHOEVER THEIR INTRODUCER WAS THAT THERE WERE SIGNIFICANT ADVANTAGES TO BE GAINED FROM TRANSFERRING TO CAPITA OAK WHICH HAD ONLY ONE SINGLE INVESTMENT (STORE FIRST) AND NO ALTERNATIVES WERE OFFERED.  THEY WERE ALSO “SWEETENED” WITH THE PROMISE OF THE “NON-REPAYABLE” 5% THURLSTONE “LOANS”.
    • Dunlop told me that in relation to CAPITA OAK, he acted on clients’ instructions as were recorded in the application documentation to invest in commercial property. When I asked who made the decision to invest in storage with Store First, Dunlop suggested I ask XXXX or the promoters of the scheme, Talbot and Chapman-Clark.  When I put the question to XXXX on 4.12.14 he said it was the client’s decision and that there were individual written instructions in the membership application pack.  I am aware from documents and information obtained during the course of my investigation that clients were not offered any alternative to Store FirstIT APPEARS THERE WAS A CONCERTED “PARTY LINE” BETWEEN DUNLOP AND XXXX.  THE EXTRAORDINARY THING THAT APPEARS TO EMERGE FROM RESPONSES TO YOUR ENQUIRIES IS THAT DUNLOP AND XXXX ARE BLAMING THE CAPITA OAK MEMBERS THEMSELVES FOR WHAT WAS SO CYNICALLY, AGGRESSIVELY AND DISHONESTLY PROMOTED TO THEM.
    • When asked whose decision it was that 100% of the available assets of the scheme should be invested in Store First as opposed to other alternative and more liquid assets, Fowler informed me that “all decisions as to investments were, to the best of my knowledge, made solely by the directors in office at the material time such investments were made. I believe that Dunlop and Orolfo were the directors at the material times”.  THIS RESPONSE IS PURE NONSENSE.  FOWLER KNEW PERFECTLY WELL THAT DUNLOP AND OROLFO WERE MERE PUPPETS AND SIMPLY DID AS THEY WERE TOLD BY XXXX FOR “MINIMAL” (IN THE GRAND SCHEME OF THINGS) REMUNERATION.  IN FACT, FOWLER HIMSELF ADMITTED TO XXXX THAT THE STORE FIRST INVESTMENT WAS THE SUBJECT OF COUNSEL’S OPINION.  FOWLER IS BEING DELIBERATELY EVASIVE AND MISLEADING IN HIS ANSWER TO THIS PARTICULAR ENQUIRY.
    • Fowler advised me that he had not at any time “directed, influenced or controlled the investment of CAPITA OAK’ assets and that all decisions regarding investments were to the best of his knowledge made solely by the directors in office at the material time i.e. Dunlop and Orolfo. THIS MAY INDEED BE TRUE.  HOWEVER, FOWLER KNOWINGLY SET UP CAPITA OAK WITH STEPHEN WARD AND ANTHONY SALIH IN THE FULL KNOWLEDGE THAT ALL THOSE WHO TRANSFERRED TO THE SCHEME WERE DOOMED TO HAVE THEIR ENTIRE PENSION TRANSFER INVESTED IN ONE SINGLE ILLIQUID, SPECULATIVE, HIGH-RISK PROPERTY INVESTMENT.  AS A PENSIONS LAWYER, HE KNEW FULL WELL THE RISKS TO WHICH HE WAS EXPOSING THE VICTIMS.
    • I asked Perkins about the decision to invest in Store First and he said it was first suggested by XXXX, who also made the decision to instruct Metis Law at the same time as he, XXXX, decided that Dunlop should replace Burton as director of Imperial. Perkins added that Fowler had sought counsel’s advice on the investment but I have never seen such advice and it has not been mentioned to me by Fowler.  FOWLER “MENTIONED” IT IN AN EMAIL TO XXXX.  I SIMPLY CANNOT IMAGINE WHAT “COUNSEL’S ADVICE” WOULD HAVE SAID ABOUT THE RISKS OF SUCH AN INVESTMENT, BUT HAD COUNSEL BEEN COMPETENT OR KNOWN THE FIRST THING ABOUT PENSIONS HE/SHE WOULD SURELY HAVE SAID SOMETHING ALONG THE LINES OF “MAKE SURE THE SCHEME’S INVESTMENTS ARE DIVERSE, PRUDENT AND LIQUID”. 
    • Perkins produced a copy of an email between XXXX and Fowler dated 30.10.12 which states the following: “I hope you don’t mind but I’ve taken the lead and appointed my guys, Metis Law. We had a conference call with their tax chap in the early days of structuring the holding vehicle.  They’re sensible chargers and know what they’re doing as they’re purely a commercial firm.  I will need assistance from you in gathering the necessary DD for their regulatory compliance please.  This matter is really pressing.  We need to complete a purchase this week.  With regard to the instruction letter from the client, we can get this done but we have not been advised when this needs to be done.  Bill rather unhelpfully said “at the end” when first discussed but other than that nothing has been said.”  METIS LAW INFORMED ME THAT THEY WERE “INVITED TO TENDER AGAINST SOME LARGE FIRMS”.  I SUBMIT THEY WERE SPECIFICALLY CHOSEN BY XXXX AND THAT THIS WAS ACCEPTED BY FOWLER PURELY BECAUSE THEY WERE A SMALL, INEXPERIENCED AND NAÏVE FIRM WHO WERE UNLIKELY TO ASK ANY QUESTIONS AND WERE DESPERATE FOR THE BUSINESS.  THEY CERTAINLY DIDN’T KNOW ANYTHING ABOUT PENSIONS AND DIDN’T DO ANY DUE DILIGENCE EITHER ON THE SCHEME, THE TRUSTEES, OR THE ASSETS PURCHASED.  ANY EXPERIENCED FIRM WOULD HAVE INSISTED ON VALUATIONS AND WOULD HAVE ENSURED THAT THE SCHEME’S ASSETS WERE PURCHASED IN ACCORDANCE WITH PENSION INVESTMENT REGULATIONS AND GUIDELINES RATHER THAN JUST ACCEPTING THEIR CLIENT’S INSTRUCTIONS.  METIS LAW TOLD ME THAT THEY PURCHASED A VARIETY OF PROPERTY ASSETS FOR THEIR CLIENTS AND THAT IT WAS NOTHING TO DO WITH THEM IF THE PURCHASES WERE IMPRUDENT OR RESULTED IN THE CLIENT LOSING THEIR MONEY BECAUSE THE ASSET TURNED OUT TO BE WORTHLESS.  THIS MAY OR MAY NOT BE TRUE (ALTHOUGH I SUSPECT NOT) BUT IN THE CASE OF A PENSION SCHEME’S ASSETS WHERE THE TRUSTEE IS PURCHASING ASSETS IN TRUST FOR A PENSION SCHEME IT MOST CERTAINLY IS NOT TRUE AND METIS LAW WERE UNDOUBTEDLY NEGLIGENT.
    • This is an apparent contradiction of Fowler’s assertion above. I have also seen other email correspondence dated 19.11.13 involving Fowler, XXXX and Dunlop and the authorisation of a payment to Metis Law, from which it appears that the first named believes Dunlop will follow instructions from XXXX.  THIS FURTHER CONFIRMS THE FACT THAT FOWLER AND XXXX WERE DE FACTO DIRECTORS OF IMPERIAL AND CONTROLLERS OF THE WHOLE CAPITA OAK SET UP.  HOWEVER, I REITERATE THAT FOWLER WAS CONTROLLING THE “ENGINE ROOM” AND XXXX WAS AT THE “SHARP END” I.E. PROMOTION AND DISTRIBUTION (AS HE HIMSELF ADMITTED TO ME).
    • XXXX told me he suggested to Fowler that Metis Law could deal with the conveyancing for the acquisition of store pods by CAPITA OAK. However, as shown above according to Fowler and Perkins it was XXXX’s decision to invest 100% of CAPITA OAK funds in Store First and to instruct Metis Law.  IT MAY HAVE BEEN XXXX’S DECISION TO INVEST 100% OF CAPITA OAK FUNDS IN STORE FIRST AND TO INSTRUCT METIS LAW, BUT THIS DECISION WAS ACCEPTED BY FOWLER AND REMAINED UNQUESTIONED AND UNCHALLENGED (BY A PENSIONS LAWYER WHO CERTAINLY SHOULD HAVE KNOWN BETTER).
    • Paul Cooper of Metis Law told me that Metis Law were approached in October 2012 by XXXX to act for CAPITA OAK and acquire store pods on its behalf. XXXX subsequently approached Metis Law to also act for Henley to acquire store pods.  COOPER TOLD ME THAT METIS LAW WERE INVITED TO TENDER AGAINST LARGER FIRMS.  WHETHER THIS IS TRUE OR NOT, METIS LAW CLEARLY MADE NO ATTEMPT TO ESTABLISH WHAT THE INVESTMENT PRINCIPLES OF A PENSION SCHEME WERE SUPPOSED TO BE.  HAD THEY DONE SO, THEY WOULD SURELY HAVE QUESTIONED THE WISDOM OF INVESTING 100% OF A PENSION SCHEME’S ASSETS IN STORE PODS.
    • Although Dunlop was the director of Imperial and trustee of CAPITA OAK, and nominally authorised all acquisitions of store pods, Cooper of Metis Law said that Dunlop shared information with XXXX. Cooper described XXXX as “shadow director” of Imperial and as “project manager” of the scheme as he gave day to day instructions and chased things up.  He said that whilst Dunlop made the key decisions Metis Law considered that he did so on XXXX’s instructionsI SUBMIT THAT DUNLOP MADE NO DECISIONS BUT WAS ONLY ACTING ON INSTRUCTIONS – WHETHER FROM FOWLER OR XXXX.  HE HAD CLEARLY BECOME NERVOUS ABOUT THE WHOLE SET UP EARLY ON, BUT CONTINUED NEVERTHELESS.  IT IS NOT HARD TO CONCLUDE THAT DUNLOP – ALONG WITH ALL THE REST OF THE PUPPETS INVOLVED IN IMPERIAL/CAPITA OAK – WERE INTIMIDATED BY THE DE FACTO DIRECTORS AND MEEKLY DID AS THEY WERE TOLD.
    • XXXX told me that he did not agree with Cooper’s description of him as “project manager” and he did not agree that he instructed Dunlop. He said that he may have spoken to Dunlop but there was no need for him to instruct Dunlop.  Although XXXX disputes Cooper’s description of him, Dunlop was paid by XXXX and he was accustomed to acting as XXXX’s nominee.  In an email sent by XXXX to Fowler on 4.1.13 he states: “re the below, can you shed some light on this please? It was my understanding that after putting in my own director to Imperial (and paying him) and setting up a loan company and loan agreements etc., that the headline rate of fee was dropping to 2%”.  THERE HAS BEEN MUCH HEATED DEBATE ON WHOCALLSME AS TO WHETHER IMPERIAL/CAPITA OAK WAS RUN BY THOSE “NORTH OR SOUTH OF THE BORDER”.  DOWNS HAS TRIED TO CLAIM THAT THE “BAD GUYS” WERE THE NORTHERNERS WHILE THE “GOOD GUYS” WERE THE SOUTHERNERS.  HE WAS CLEARLY REFERRING TO XXXX (NORTHERNER) AND FOWLER (SOUTHERNER).  IN MY HUMBLE OPINION, THEY WERE BOTH AS BAD AS EACH OTHER.  ALTHOUGH THEY EACH HAD DIFFERENT ROLES, FOWLER FACILITATED XXXX’S ACTIONS AND VICE VERSA.
    • On 5.2.13 Dunlop instructed Metis Law to settle, from the funds held in their Imperial Client a/c an invoice of the same date raised by Thurlstone for £100,557.58 in respect of management services in respect of CAPITA OAK. Dunlop told me he believed that XXXX was the person behind Thurlstone.  DOWNS HAS DOGGEDLY REFUSED TO ANSWER QUESTIONS REGARDING THIS TRANSACTION AND, INDEED, I BELIEVE PART OF THE REASON WHY HE SO DESPERATELY WANTED TO SUPPRESS THE METIS LAW ACCOUNTS WAS THAT HE DID NOT WANT THIS THURLSTONE TRANSACTION TO BE EXPOSED.  FOWLER WAS CLEARLY THE “CONTROLLING MIND” BEHIND THE CONTROL OF IMPERIAL AND THE BARCLAYS BANK ACCOUNT, AND IT IS INCONCEIVABLE THAT HE DID NOT KNOW OF THE THURLSTONE LOANS WHICH WERE PART OF THE CAPITA OAK “PACKAGE” (AND INDEED HAD ACKNOWLEDGED THIS IN AN EMAIL TO XXXX).  WHETHER HE CONSCIOUSLY OR ACTIVELY PARTICIPATED IN THE INSTRUCTION TO PAY THURLSTONE FROM THE METIS LAW IMPERIAL CLIENT ACCOUNT, OR WHETHER HE ACQUIESCED TO THE PAYMENT IS IRRELEVANT.  FOWLER KNEW THAT THE THURLSTONE LOANS WERE USED TO ENCOURAGE MEMBERS TO TRANSFER TO CAPITA OAK AND DOWNS HAS DESPERATELY TRIED TO CLAIM THERE WAS NO CONNECTION BETWEEN THE PENSION TRANSFERS AND THE THURLSTONE LOANS IN ORDER TO HIDE FOWLER’S ACTIVE INVOLVEMENT IN PENSION LIBERATION FRAUD.
    • Metis Law wrote to Chant on 5.2.15 expressing concern over “serious issues and concerns that have arisen from 2014 concerning Imperial’s purported management of CAPITA OAK”. Metis were instructed by Imperial on 21.10.12 having been introduced to Dunlop by XXXX.  Metis understood Imperial were taking advice concerning their trustee function from specialist lawyers and that as such Metis’ role would be restricted to commercial property work purchasing store pods.  BEARING IN MIND CHANT WAS APPOINTED AS DIRECTOR OF IMPERIAL IN OCTOBER 2014, I AM SOMEWHAT (BUT NOT ENTIRELY) SURPRISED THAT METIS DID NOT WRITE TO A DIRECTOR OF IMPERIAL “EXPRESSING CONCERN” UNTIL FEBRUARY 2015.  THE “SPECIALIST” LAWYERS CONSULTED BY IMPERIAL (I.E. PERKINS AND FOWLER) WERE BARK & CO WHO PROUDLY ADVERTISE ON THEIR WEBSITE THAT THEY ACT FOR THIEVES, FRAUDSTERS, HACKERS, MURDERERS AND ASSORTED SCAMMERS.  BARK & CO DO NOT APPEAR TO HAVE ANY PROFESSIONAL EXPERTISE IN PENSIONS.
    • Metis advised they were not involved in the negotiations between Imperial and Store First. Metis were advised that the purchase of store pods were pursuant to an investment strategy formulated by Imperial upon which it had taken its own independent advice.  No mention of any such advice has been made to me during the course of my investigation.  IN A RHETORICAL FASHION, I WONDER WHETHER METIS SOUGHT CONFIRMATION OF THE “INDEPENDENT ADVICE ON THE INVESTMENT STRATEGY”.  THE ANSWER IS, OF COURSE, THAT THEY DID NOT AND CARED NOT.
    • Metis noted that no site inspection had been undertaken and that Imperial were acquiring assets without permitting Metis sight of any valuations “we were advised that Imperial had already procured RICS valuations and we should get on with the job”. METIS WERE DESPERATE FOR THE WORK.  THEY MAY HAVE BEEN INSTRUCTED TO GET ON WITH THE JOB, BUT ANY CONSCIENTIOUS, RESPECTABLE AND RESPONSIBLE FIRM WOULD HAVE INSISTED ON SEEING THE ALLEGED RICS VALUATIONS BEFORE GOING AHEAD WITH THE PURCHASES. 
    • Metis noted that “we have now come to understand, following subsequent events that a rent/income/return may have been due back to the scheme pursuant to Imperial’s acquisition of the store pods. None of the purchase contracts supplied by or agreed with Store First references any obligation on the part of Store First to pay a return due back to the scheme, albeit it is accepted that Store First have subsequently confirmed that such a return was owed and paid to a company based in Gibraltar known as Transeuro Worldwide Holdings Ltd.”  METIS EXECUTED THE PURCHASE CONTRACTS AND HAD AN OBLIGATION TO DO THEIR OWN DUE DILIGENCE AS TO THE TERMS OF THE CONTRACTS.  THE STORE FIRST DRAFT CONTRACTS WERE AT THE TIME OF PURCHASE IN THE PUBLIC DOMAIN, AND THE STORE FIRST WEBSITE LOUDLY AND PROUDLY PROCLAIMED THAT THERE WAS A TWO-YEAR 8% GUARANTEED RENTAL AS PART OF THE PURCHASE PACKAGE.  I THEREFORE SEE NO EXCUSE FOR METIS HAVING FAILED TO ENSURE THIS WAS PART OF THE PURCHASE CONDITIONS.
    • Metis confirmed that Imperial was the legal owner of the store pods as they had been advised the scheme possessed “no legal personality”. WHEN A PERSON STUDIES LAW, ONE OF THE ASPECTS OF LAW IS “TRUST”.  CAPITA OAK MAY HAVE HAD NO “LEGAL PERSONALITY” BUT IT HAD A TRUST DEED AND IT WOULD HAVE BEEN CLEAR (HAD METIS BOTHERED TO INSPECT THE TRUST DEED) THAT THE ASSETS PURCHASED BY IMPERIAL WERE IN TRUST TO THE CAPITA OAK PENSION SCHEME.  SURELY, THIS SHOULD HAVE RAISED QUESTIONS AS TO THE WISDOM OF INVESTING A PENSION SCHEME’S ASSETS IN ONE SINGLE PROPERTY ASSET WHICH WAS ILLIQUID AND CONTRAVENED ALL THE LEGAL REQUIREMENTS OF A PENSION SCHEME?
    • Metis advised they had been instructed by Imperial to send letters before action to Store First in order to seek the payment of the return and the rent due to CAPITA OAK. THIS IS COMPLETELY UNTRUE.  METIS TOOK THEIR OWN DECISION TO SEND A LETTER BEFORE ACTION TO CRAIG HOLLINGDRAKE, STORE FIRST’S SOLICITOR, WITHOUT INSTRUCTION FROM IMPERIAL AS PAYNE WAS DECLINING TO DO OR SAY ANYTHING AT THE TIME.  METIS TOLD HOLLINGDRAKE THAT I, DURING MY SHORT TENURE (BEFORE BEING REMOVED BY PAYNE WITHIN FIVE MINUTES OF THE APPEARANCE OF MY DIRECTORSHIP ON THE COMPANIES HOUSE WEBSITE) HAD INSTRUCTED METIS TO ISSUE A LETTER BEFORE ACTION.  HOWEVER, WHEN QUESTIONED BY HOLLINGDRAKE AS TO WHETHER I HAD ISSUED SUCH AN INSTRUCTION I HAD NO ALTERNATIVE THAN TO CONFIRM THAT I HAD NOT.  THIS RESULTED IN A TERMINATION OF THE PREVIOUSLY COOPERATIVE RELATIONSHIP BETWEEN ME AND METIS LAW.  BOTH WHITTAKER AND HOLLINGDRAKE HAD PREVIOUSLY ASSURED ME OF THEIR “EVERY COOPERATION” AND HOLLINGDRAKE HAD EVEN INFORMED ME THAT WHITTAKER WAS PREPARED TO FLY OUT TO SPAIN TO HELP SORT THINGS OUT.  BUT AT THIS POINT, HOLLINGDRAKE TOLD ME THAT THEY WERE “PULLING UP THE DRAWBRIDGE”.  Metis further advised they had attempted to enter into correspondence with TRANSEURO and that “we have subsequently received correspondence directly from TRANSEURO verifying that they have never received any return owed to the scheme.”  Clearly this is at odds with the statements made by Store First.  AT THE END OF THE DAY, IT WAS THE RESPONSIBILITY OF THE TRUSTEE TO ENSURE THE CONTRACTS WERE CORRECT FROM THE BEGINNING.  HOWEVER, SINCE IT IS ESTABLISHED THAT THE “TRUSTEE” WAS A SERIES OF PUPPET DIRECTORS, AND THE DE FACTO DIRECTORS – XXXX XXXX AND ALAN FOWLER – WERE HIDING BEHIND A FENCE OF ANONYMITY, IT IS HARD TO SEE HOW IT COULD HAVE BEEN POSSIBLE FOR THE TRUSTEE TO DO A PROPER JOB AND TO ENSURE THAT METIS LAW ALSO DID A PROPER JOB.
    • Metis provided me on 18.2.15 with an email purportedly from Marthinus Joubert dated 9.12.14 as well as a letter from a law firm called Liburd Dash who were stated to be acting for TRANSEURO stating: “the only payments received by TRANSEURO were in respect of commissions in accordance with the agreement in place with Store First. We can also state the Company has never received any payments which would been due to the scheme”  AGAIN, THIS MIGHT BE TRUE.  IT DEPENDS HOW THE AGREEMENTS WERE SET UP.  IT IS CLEAR THERE WERE TWO “FACTIONS”:   XXXX  RUNNING THE PROMOTION/DISTRIBUTION END; FOWLER RUNNING THE TRANSFER END; NEITHER OF THEM TAKING RESPONSIBILITY FOR OVERSEEING THE PUPPET DIRECTORS OR METIS LAW PROPERLY.  HOWEVER, XXXX’S CLAIM THAT METIS LAW WERE “SENSIBLE CHARGERS” PROBABLY MEANS IT WAS CONSIDERED THAT METIS WERE A “CHEAP AND CHEERFUL” OUTFIT WHO WOULDN’T LOOK TOO CLOSELY AT THE PURCHASE CONTRACTS OR ASK TOO MANY AWKWARD QUESTIONS.
    • I am also aware that similar concerns to those pursued by Metis have surfaced elsewhere, such as on the whocallsme website and in media coverage of the matter and that a sum of £1.6m has commonly been mentioned in respect of the returns payable by Store First on sums invested via CAPITA OAK. When I spoke to Whittaker on 26.1.15 he stated all sums representing guaranteed returns on monies invested by both CAPITA OAK and Henley has been paid and that they had been paid to TRANSEURO on the basis of the terms of sale negotiated with Store First by Talbot and Chapman-Clark.  AGAIN, THIS IS PROBABLY TRUE.  HOLLINGDRAKE TOLD ME THAT THE RENT WAS (PROPERLY) PAID TO THOSE WHO WERE RUNNING THE SCHEME IN ACCORDANCE WITH THE CONTRACT.  IT WAS UP TO THE “TRUSTEE” TO ENSURE THAT THE PROMISES MADE TO THE MEMBERS WERE HONOURED, AND TO ENSURE THAT WHEN THE PODS WERE PURCHASED THE 8% X 2 YEARS WAS WRITTEN INTO THE CONTRACT.  FOWLER AND XXXX WERE TOO BUSY HIDING BEHIND PUPPETS TO NOTICE OR CARE, AND METIS LAW WERE TOO NAÏVE AND INEXPERIENCED TO ASK QUESTIONS.
    • However, on 9.3.15 I was contacted by email by Ruth Almond, director of Store First, who advised me that, contrary to what had earlier been said by Whittaker, payment of the guaranteed returns in respect of Henley had been paid to a company by the name of Graylaw International which was owned by the same people as TRANSEURO. Attached to the email was an invoice from Graylaw dated 20.9.13 addressed to Store First in respect of “commission due” on the sum of £3.5m invested by Henley which appears to represent virtually the entire sum invested in store pods.  Whilst the printed sum claimed is difficult to read from the scanned copy, the invoice has been annotated to indicate it was settled by way of a payment of £1,711.850, representing a little under 49% of the sum invested.  Graylaw is a company also owned by the same directors as Transeuro”.  I note that the Wilmington address is also used by Quantum Global Associates Capital LLC which has as its majority beneficial owner the same as that of TRANSEURO.  PERHAPS A COINCIDENCE THAT A SUBSEQUENT SCAM OPERATED BY STEPHEN WARD (AND OBVIOUSLY ASSISTED BY FOWLER) WAS CALLED “LONDON QUANTUM”?
    • TRANSEURO is described as the agent, that its Gibraltar registered office is cited and that the following clause is included: “with effect from the date of this agreement the agent is to become the non-exclusive selling agent of Store First, with rights to sell the product” and that TRANSEURO was entitled to receive commission at the rate of 30% of the total purchase price of the products sold. The total value of sales transacted by TRANSEURO is £97,166,914
    • TRANSEURO has raised invoices in respect of sales made via CAPITA OAK totaling £5,164,500 and has received 16% of that sum (£826,320) which I believe should properly have gone back into the scheme. CAN YOU PLEASE CLARIFY THIS?  THE TOTAL PAID BY IMPERIAL/CAPITA OAK FOR STORE PODS WAS £9.8M SO WHY DO TRANSEURO’S INVOICES ONLY TOTAL £5.1M?  THIS DOESN’T MAKE SENSE.
    • The service agreement between Imperial and TKE details the services to be provided by TKE as follows:
    1. To deduct specified amounts on entry to membership from transfer payments to the scheme and to apply the same as directed by Imperial. Imperial directs that the amount to be deducted on transfer shall be 5%; 3% of the amount deducted shall be retained by TKE and 2% shall be paid to Nationwide Benefit Consultants (XXXX).
    2. To arrange/provide banking and related arrangements for the scheme
    3. To arrange or assist with the keeping of financial records
    4. To make payments from the scheme as directed by Imperial
    5. To provide/arrange administrative services specified by Imperial
    6. To distribute documents/information as directed by Imperial
    7. To engage other service providers where directed by Imperial
    8. To provide additional services not specified above as directed by Imperial
    • Payne signed the agreement on behalf of both Imperial and TKE. Payne told me that Fowler drew up the agreement.  He said that TKE was to deal with the administrative functions of the invested funds into the new scheme CAPITA OAK.  He said that the 5% administration fee had been agreed so the crucial element was that Metis received the 95%.APART FROM DOING AN EFFECTIVE JOB IN RESPECT OF 1 ABOVE, IT DOESN’T LOOK AS THOUGH ANYBODY TOOK CARE OF THE REMAINING 7 POINTS.  PAYNE DID NOT TELL BARCLAYS THAT THE IMPERIAL ACCOUNTS WERE IN RESPECT OF A PENSION SCHEME, AND I BELIEVE THIS IS WHY THEY CLOSED THE ACCOUNT SUDDENLY IN JULY 2013 BECAUSE THEY WERE “UNCOMFORTABLE” WITH THE ACCOUNT ACTIVITY.  NOBODY APPEARS TO HAVE KEPT ANY FINANCIAL RECORDS, EITHER FOR THE SCHEME OR THE MEMBERS.  IT WAS IMPOSSIBLE TO MAKE PAYMENTS FROM THE SCHEME IN RESPECT OF THE MEMBERS BECAUSE EVERY LAST PENNY WAS SPENT ON PURCHASING (ILLIQUID) STORE PODS SO THERE WAS NOTHING LEFT TO PAY MEMBERS WHO WANTED TO TRANSFER OUT.  ADMINISTRATION SEEMS TO HAVE BEEN RESTRICTED TO WHAT WAS IN THE INTERESTS OF FOWLER, PERKINS, XXXX, PAYNE AND THOSE BEHIND TKE, RATHER THAN ANY ACTIVITY ASSOCIATED WITH WHAT WAS IN THE INTERESTS OF THE CAPITA OAK MEMBERS.  APART FROM OPENING STATEMENTS, NO DOCUMENTS/INFORMATION WAS PROVIDED TO THE MEMBERS.
    • Whilst TKE has an agreement to provide administrative services to Imperial, Perkins in an email to me dated 23.2.15 advised that: “I, along with TKE Admin, identified to XXXX in spring/summer 2014 that TKE was unclear whether arrangements had been made by XXXX or others for the required pension scheme reporting, particularly to scheme members and had been completed or was in hand. Neither TKE nor I on behalf of TKE had complete information to enable such reporting, and in particular, were not in possession of information about the investment returns achieved on the scheme investments (store pods), which investments were understood to have attracted a guaranteed rate of return at 8% per annum.  Accordingly, for the benefit of scheme members, both myself and Fowler reached out to XXXX and to his assistant Tom Biggar to ensure steps were taken to achieve compliance.  The proposal made to XXXX was that a service agreement be prepared, allowing reporting requirements to be observed, and particularly that complete and accurate information could be delivered to scheme members.  A separate fee for the service was to be negotiated with XXXX.  Despite our best efforts, XXXX declined to conclude the service level agreement, and accordingly the member reporting was not undertaken.  Subsequently a number of scheme members became concerned as to their membership of the scheme and investment under it, and this may have led to the position in which the scheme found itself, and Chant has sought to regularize.  In relation to this aspect, I am able to attach the email from Biggar indicating he was in possession of the relevant scheme information.  Finally I attach an email from which it is clear that, on behalf of TKE, I am pressing for information concerning the expected 8% guaranteed return on the store pods.  I did not receive a response to my enquiries as to the 8% return.  The same email trail also deals with the request by XXXX for payment of some £100k to Hawkeshead with a subsequent request from XXXX for payment instead to be made for his benefit to Metis.  IT IS CLEAR FROM THE EMAIL TRAIL THAT XXXX AND PERKINS HAD A “FALL OUT”.  IT WOULD SEEM THAT PERKINS WAS ASKING FOR MONEY IN ORDER TO DO THE PROPER WORK ON THE SCHEME THAT SHOULD HAVE BEEN DONE IN THE FIRST PLACE, AND XXXX WAS OBJECTING BECAUSE PERKINS HAD ALREADY BEEN PAID “ALL THAT MONEY”.
    • From this email I note that TKE has failed to report to the members of the CAPITA OAK of which Imperial are trustee. I am not aware of any report having been prepared.  Despite its administrative function TKE does not have information concerning the 8% return.  When I spoke to Perkins on 10.2.15 he told me he had been informed by XXXX or Biggar that the 8% return had been “deferred”.  This appears to have been “shutting the stable door after the horse was way up the hill”.  This should have been clarified on day one, not long after 300 victims had lost £10.8 million.
    • According to Payne, TKE received funds totaling £541,775.51 to provide administrative services to Omni ** and Imperial. ACCORDING TO THE RECORDS PROVIDED TO ME, THE ABOVE SUM WAS ONLY IN RESPECT OF IMPERIAL – NOT OMNI. 
    • Funds Received: £10,835,510; fees charged TKE £541,776; paid by Metis Law to Thurlstone £100,558; total fees: £642,334 i.e. 5.9%. THERE IS STILL NO EXPLANATION AS TO WHY THE £100K WAS PAID TO THURLSTONE. DOWNS HAD BEEN DESPERATELY TRYING TO CLAIM THERE WAS NO CONNECTION BETWEEN THE PENSION TRANSFERS AND THE THURLSTONE LOANS, AND YET CLEARLY THE METIS LAW ACCOUNTS SHOW THAT THERE WAS.  FOWLER KNEW ABOUT THE LOANS RIGHT AT THE BEGINNING, BUT IT IS OBVIOUS THAT ONCE INVESTIGATIONS COMMENCED INTO THE ACCOUNTING RECORDS HE, PERKINS AND DOWNS WERE ANXIOUS TO SUPPRESS THIS PARTICULAR TRANSACTION BECAUSE IT FIRMLY TIED THE DE FACTO DIRECTORS TO PENSION LIBERATION FRAUD.
    • It appears XXXX has been central to the promotion of CAPITA OAK. His company, Nationwide Benefit Consultants was to receive 2% of pension transfers, some £216,710, however, instead of payments being made to NATIONWIDE BENEFIT CONSULTANTS, XXXX requested TKE to make a payment of £100,873 to Hawkshead Properties.  Furthermore, on instructions from Dunlop, Metis Law made a payment of £100,557 to Thurlstone who according to their invoice are located in the Seychelles.  I have been unable to establish who is behind Thurlstone although Dunlop indicated it was XXXX.  The funds remaining with TKE for the administration of HRBC (SHOULD THIS READ CAPITA OAK RATHER THAN HRBC? POINT 423 IN YOUR WITNESS STATEMENT?) of £440,903 were utilized to make payments of £86,087 to Fowler, £63,087 and £20,398 to WJP Admin and Copeland South for the benefit of Perkins and £73,811 to KE Media Services for the benefit of Holmes.  HAVE YOU ESTABLISHED WHY £73K WAS PAID TO HOLMES?
    • Out of the £13,328,750 (9.8m of which from CAPITA OAK) paid to Store First, 7.2m has been paid by Store First to third parties by way of an introducer fee/bonus/or for unexplained purposes. Commission paid to TRANSEURO on sale of all store pods in accordance with Marketing and Sale Agreements between TRANSEURO and Store First £3,998,625; 8% x 2 years guaranteed return due to CAPITA OAK paid to TRANSEURO as agreed between Talbot, Chapman-Clark and Whittaker £1,572,600.
    • No accounts of TRANSEURO’s trading have been filed at Companies House Gibraltar and the only accounting information filed are b/s as at 31.12.12 and 13 at which time there was a credit balance on the P&L a/c of £199,988. These b/s have been signed by Kirsty Platt for Tosca Nominees.  The latter Balance sheet was filed at Companies House Gibraltar on 13.1.14.
    • No bank records for TRANSEURO have been produced.
    • Whittaker informed me that he had been contacted by Talbot shortly after I commenced my investigation into JACKSON FRANCIS with a request that Whittaker should not disclose any of TRANSEURO’s banking details to me. Whittaker added that Talbot and Chapman-Clark were very nervous of my enquiries and Talbot had even attempted to gain unauthorised access to Store First’s computer network in order to alter information held there about TRANSEURO.  SO, HAVE TALBOT AND CHAPMAN-CLARKE BEEN REPORTED FOR FRAUD?
    • Bank statements for Imperial’s current a/c 03841928 have been produced recording transactions between 30.7.12 and 16.9.13 at which date the credit balance was £154,526. The last bank statement contains a reconciliation made by Payne as follows:
    1. balance b/f £154,526.32
    2. reversal £1,665.56
    3. balance 156,191.88
    4. Chaps (£25)
    5. CWP (£10k)
    6. TKE (£146,166.88)
    • I understand from the above reconciliation that there was a payment reversal of 1.6k and that from the available funds Payne received a payment of 10k and that the balance of funds of 146k were transferred to TKE.
    • My analysis of Imperial’s current account between 30.7.12 and 16.9.13 reveals total receipts of 16,260,896 of which 10,835 relates to pension transfers and 5,328,208 relates to transfers from Imperial’s reserve account 83365921. HAVE YOU ESTABLISHED WHAT THE EXTRA £5.3M RELATES TO?  IMPERIAL WAS ALSO THE ADMINISTRATOR FOR THE WESTMINSTER SCHEME AND THIS AMOUNT NEEDS FURTHER EXPLANATION.
    • My analysis of Imperial’s payments from this account reveals total payments of £16,156,479 of which £10,190,598 was transferred to Metis, £5,609,125 relates to transfers from (THIS IS YOUR WITNESS STATEMENT POINT 487 – WHY DO YOU STATE £5.3M ABOVE AND £5.6M HERE?) the reserve account 83365921, £82,911 relates to PCLS paid to members of CAPITA OAK and £168,691 relates to transfers to TKE. I IDENTIFIED (FROM THE TRANSFER RECORDS) THAT THERE WAS AN AMOUNT OF APPROXIMATELY £1.22 MISSING IN TRANSFERS WHICH WERE NOT INCLUDED IN THE PAYMENTS TO METIS LAW.  THIS HAS NEVER BEEN EXPLAINED BY DOWNS.
    • Duffell told me that she dealt with TKE’s online banking and that in May 2014 TKE’s available funds were transferred from its Barclays account to a facility obtained at Metro Bank. Payne produced to me TKE’s Barclays current account 23817857 for the period 12.11.12 to 4.4.14 at which date there was a credit balance of £1.22.
    • My analysis of TKE’s Barclays account 23817857 statements reveals total receipts of £939,990.33 and total payments of £938,989.11. I have prepared an extract from TKE’s bank payments which shows inter alia that Fowler received payments totaling £86,632, Perkins’ companies £63,087 and £20,398 respectively, KE Media Services £73,811 and Premier Pension Transfers £63,320.  THE AGREEMENT WITH PREMIER PENSION TRANSFERS WAS THAT THEY WOULD GET PAID £250 PER TRANSFER.  AT 300 MEMBERS THIS WOULD HAVE BEEN AT LEAST £75K.  PPT WERE PUT IN PLACE BY FOWLER.
    • From information obtained in the course of my enquiries I am aware that Metis hold some £31,982 in their Imperial Client a/c and have outstanding fees of £27,624 and that Downs & Co have £99,900 in their Imperial Client Account. METIS LAW RETROSPECTIVELY RAISED INVOICES FOR “TALKING TO THE BBC AND TO ME” AND I DO NOT BELIEVE THEIR (SPURIOUS) OUTSTANDING INVOICE FOR £27K IS VALID.
    • No accounts of TRANSEURO’s trading have been filed at Companies House Gibraltar. The b/s as at 31.12.13 filed at Companies House Gibraltar on behalf of TRANSEURO show unspecified current assets of £200k and its sole liabilities being its £12 share capital.
    • I am also aware that the store pods purchased by Imperial on behalf of CAPITA OAK have a liability for ground rents outstanding as at 27.4.15 of £60,551.16. I SUBMIT THAT AS METIS LAW CHARGED AROUND £60K FOR THEIR NEGLIGENT SERVICES IN PURCHASING £9.8M WORTH OF STORE PODS WITHOUT CHECKING THE VALUATIONS OR THE CONTRACTS, THEY THEMSELVES SHOULD PAY THIS.
    • It is also apparent from my enquiries that some £9.8m of CAPITA OAK assets have been invested by Imperial in an illiquid asset namely store pods with Store First held in the name of Imperial. As such there is no one responsible for the management of the investment on behalf of members and no provision has been made to make pension payments in the future including 25% lump sums when members reach 55 years of age going forward.  In addition, no provision has been made for the payment of ground rent.  IT IS WORTH ASKING WHY THERE WERE NO ONGOING MANAGEMENT CHARGES SET UP FROM THE START?  THE 5% TRANSFER FEE WAS A ONE OFF, AND WAS FULLY SPOKEN FOR IN TERMS OF FEES DIVIDED UP BETWEEN FOWLER, PERKINS, XXXX, HOLMES AND WARD (PREMIER PENSION TRANSFERS).  IT IS DIFFICULT NOT TO CONCLUDE THAT NOBODY INVOLVED IN THIS CATASTROPHE CARED ABOUT WHAT WOULD HAPPEN TO THE PENSION FUND GOING FORWARD AND/OR THAT THEY ALL EXPECTED IT TO END IN TEARS AND THAT THEY COULD ALL JUST “WALK AWAY” HAVING POCKETED THEIR SUBSTANTIAL FEES, LEAVING THE CAPITA OAK MEMBERS “HUNG OUT TO DRY”.  IT WAS THE TRUSTEE’S RESPONSIBILITY TO ENSURE THE SCHEME WOULD BE MANAGED IN THE LONG TERM AND THIS FAILURE LIES SQUARELY AT THE DOOR OF FOWLER, PERKINS AND XXXX AS DE FACTO DIRECTORS, AND PAYNE/DUNLOP ET AL AS ACTUAL DIRECTORS (ALBEIT PUPPET ONES).  NOTHING HAS BEEN MENTIONED ABOUT STEPHEN WARD AND ANTHONY SALIH IN THIS WITNESS STATEMENT AND IT NEEDS TO BE CLEARLY STATED THAT WITH EVERY SINGLE TRANSFER THEY ACTIONED BETWEEN THEM, THEY MUST HAVE KNOWN THEY WERE DOOMING EACH MEMBER TO LOSE THEIR PENSION.  WARD IS A HIGHLY-QUALIFIED PENSIONS “EXPERT”, GOVERNMENT CONSULTANT ON PENSIONS AND AUTHOR OF THE TOLLEYS PENSIONS TAXATION MANUAL.  TO HAVE TRANSFERRED MEMBERS SUCH AS MR. X, WITH A £370K FINAL SALARY NHS PENSION INTO A NEGLIGENTLY/FRAUDULENTLY SET UP LIBERATION SCAM WITH ONE SINGLE, RISKY, ILLIQUID ASSET WAS NOTHING LESS THAN CRIMINAL.
    • Members of CAPITA OAK were advised that if they transferred their pensions to the scheme they would receive 8% return guaranteed for the first two years. Responses to questionnaires have indicated that members have not seen any evidence of a return being received.  My enquiries have found that no return of any description has been paid to CAPITA OAK for the benefit of members.  SO, HAVING CLEARLY ESTABLISHED THIS, WHO IS LIABLE?  ALTHOUGH I CAN SEE THAT NOBODY COMES OUT OF THIS WELL, THE BUCK STOPS WITH THE TRUSTEE WHO SHOULD HAVE ENSURED THIS WORKED PROPERLY FROM DAY ONE.  FOWLER SET THIS SCHEME UP, ACTED AS DE FACTO DIRECTOR, PUT IN PLACE PUPPET DIRECTORS WHO HADN’T A CLUE WHAT WAS GOING ON, AND FAILED TO ENSURE THAT WHATEVER AGREEMENTS/ARRANGEMENTS HAD BEEN MADE BY XXXX (AND TALBOT, CHAPMAN-CLARKE ET AL) DID NOT COMPROMISE THE INTERESTS OF THE SCHEME. 
    • Metis have stated it was never part of their instructions that there was any form of return in relation to income from store pods and as far as they were aware the store pods were not income producing at that time. THIS IS NOT WHAT THEY TOLD ME.  THE STORE FIRST WEBSITE CLEARLY STATED 8% GUARANTEED RETURN AT THE TIME THE PODS WERE PURCHASED, AND METIS SHOULD HAVE DONE THEIR DUE DILIGENCE.  THEY SHOULD HAVE ASKED THE QUESTION: “WHAT INCOME IS DUE TO THE SCHEME?” AND THEN ENSURED THE PURCHASE CONTRACTS REFLECTED THIS.  THE DRAFT PURCHASE CONTRACTS WERE ALSO IN THE PUBLIC DOMAIN IN 2012/13 SO IT WOULD HAVE BEEN EASY TO CHECK.  BUT THEN THE TRUSTEE SHOULD HAVE ENSURED THIS BEFORE ONE SINGLE POD WAS PURCHASED.
    • XXXX told me he didn’t know who received the 8% guaranteed return.  DID HE PUT THAT IN WRITING?  HE TOLD ME THAT CHAPMAN-CLARKE WAS VERY UPSET THAT HE WAS GETTING BAD PRESS AND THAT IT WAS BEING SUGGESTED THAT HE HAD STOLEN THE £1.6M.  Dunlop told me he thought the scheme should have got the 8% guaranteed return but for the period he was director of Imperial he would not have known.  HE IS PROBABLY RIGHT, AS HE DIDN’T UNDERSTAND THAT AS DIRECTOR IT WAS HIS LEGAL RESPONSIBILITY, BUT THEN HE WAS UNDER THE THUMB OF FOWLER AND/OR XXXX AND PROBABLY DIDN’T WANT TO ASK TOO MANY QUESTIONS.
    • In the case of CAPITA OAK members of the public were induced to enter the scheme on the basis they would receive a payment of 5% of the transferred fund which they were advised would be treated as a “non repayable” loan from a company called Thurlstone Management Services Ltd. The loan agreement is made between the CAPITA OAK member and Thurlstone whose address is Suite 31, Don House, 31-38 Main St, Gibraltar.  THE QUESTION MUST BE ASKED: “WHERE DID THE MONEY COME FROM TO PAY OUT THE 5% LOANS?”.  SOMEBODY SET THIS UP; ORGANIZED IT; FACILITATED IT.  FOWLER KNEW ALL ABOUT IT, AS DID XXXX.  FOWLER WAS A PENSIONS LAWYER WHO HAD WORKED CLOSELY WITH STEPHEN WARD OF PREMIER PENSION SOLUTIONS/TRANSFERS (SINCE 2010) AND WAS THE PRINCIPAL PROMOTER AND ADMINISTRATOR OF THE ARK PENSION LIBERATION SCHEME.  FOWLER WOULD HAVE READ THE DECEMBER 2011 JUSTICE BEAN RULING AND KNEW THAT WHAT HE WAS INVOLVED IN WITH CAPITA OAK WAS WIDELY REPORTED (BY TPR AND HMRC) AS A SCAM.  
    • I am concerned that the inducement payments received by members could be treated by HMRC as unauthorised payments from a member’s pension fund and will be subject to tax charges of 55%. I have seen no evidence that members were warned that this was a possibility.  THE MEMBERS WERE CLEARLY TOLD THE “LOAN” WAS TAX FREE.  RECENTLY HMRC HAVE BEEN CONTACTING THE CAPITA OAK MEMBERS AND ARE CONSIDERING WHETHER TO TAX EITHER JUST THE 5% LOANS OR THE ENTIRE TRANSFERS, SINCE THEY ARE LIKELY TO DEEM THAT CAPITA OAK WAS NEVER A BONA FIDE PENSION SCHEME SET UP TO PROVIDE INCOME IN RETIREMENT.  
    • The loan agreements signed by the client that I have seen indicated Thurlstone is registered in Gibraltar and that Gibraltar shall be the governing law and jurisdiction. I have been unable to establish that Thurlstone actually exists, although I have been able to confirm it is not registered in GibraltarI HAVE NO DOUBT THAT ALAN FOWLER, A PENSIONS LAWYER, WOULD KNOW EXACTLY WHERE THURLSTONE IS REGISTERED.  PERHAPS IT IS REGISTERED (IN GIBRALTAR OR SOMEWHERE ELSE?) UNDER A SLIGHTLY DIFFERENT NAME?  RATHER LIKE RP MEDPLANT IN CYPRUS (THE SPONSORING EMPLOYER OF THE CAPITA OAK SCHEME) DOESN’T EXIST, BUT RP MED PLANT DOES.
    • On 5.2.13, Dunlop instructed Metis to settle an invoice of the same date raised by Thurlstone for £100,557.58. Dunlop told me he would have to make enquiries as to the purpose and nature of the payment to Thurlstone.  In an email to me on 5.2.15 Dunlop described the payment as follows: “the payment to Thurlstone related to commissions due in respect of client introductions and management services to CAPITA OAK and was made under agreements by Fowler and Perkins”.  SO, DE FACTO, FOWLER AND PERKINS WOULD HAVE KNOWN EXACTLY WHY THE PAYMENT WAS MADE AND FOR WHOSE BENEFIT THIS PAYMENT WAS MADE.  THIS IS THE “SMOKING GUN” THAT DOWNS HAS BEEN SO DESPERATELY TRYING TO HIDE SINCE OCTOBER 2014 AND WHY HE (UNDER INSTRUCTIONS FROM FOWLER AND PERKINS) WAS SO KEEN TO SUPPRESS THE METIS LAW ACCOUNTS, AS THEY DID NOT WANT THIS TO COME OUT.
    • Dunlop told me on 17.12.14 he believed XXXX was the person behind Thurlstone. IT SEEMS TO ME THAT DUNLOP IS TERRIFIED AND REALLY DOESN’T KNOW WHETHER HE IS IN THE PERKINS/FOWLER CAMP OR THE XXXX ONE.  PERKINS/FOWLER ARE KEEN TO PIN THE BLAME FOR CAPITA OAK ON XXXX, AND DUNLOP PROBABLY DOESN’T UNDERSTAND (ALTHOUGH HE HAS PROBABLY REALISED BY NOW) THAT HE WAS USED AS A “FALL GUY” BY ALL THE DE FACTO DIRECTORS.
    • When I asked XXXX about the Thurlstone invoice he said he was not aware he was going to be asked about that company. He said he had no knowledge about Thurlstone and that I would have to write to them to ask them about it.  In the email dated 4.1.13 from XXXX to Fowler he referred to “setting up a loan company and loan agreements”.  IT IS UNDOUBTEDLY SAFE TO ASSUME THAT WHOEVER SET UP AND OPERATED THURLSTONE DID SO WITH THE EXPLICIT INTENTION OF OBSCURING WHO WAS BEHIND IT.  PERKINS AND FOWLER WILL CLAIM IT WAS XXXX; XXXX WILL CLAIM IT WAS PERKINS AND FOWLER.  MY GUESS IS THAT STEPHEN WARD WILL HAVE HAD A HAND IN THIS SOMEWHERE ALONG THE LINE.  HE IS THE LEADING “EXPERT” ON PENSION LIBERATION FRAUD AND SET UP A LOAN COMPANY CALLED MARAZION (REGISTERED IN CYPRUS) IN 2012 TO OPERATE 50% LOANS IN THE EVERGREEN QROPS SCAM.  IN FACT, WARD PROBABLY PLAYED A MUCH BIGGER PART IN CAPITA OAK THAN ANYONE IS ADMITTING: THE TRUST DEED AND FACT SHEETS FOR CAPITA OAK AND WESTMINSTER WERE ON HIS OFFICE COMPUTER IN 2014 (AND HANDED TO HMRC ALONG WITH DETAILS OF HIS VARIOUS OTHER SCAMS).  AMONGST WARD’S VARIOUS SCHEMES AND FIRMS WAS INCLUDED DORRIXO ALLIANCE, A PENSIONS TRUSTEE/ADMINISTRATION COMPANY WHICH WAS THE TRUSTEE OF LONDON QUANTUM WHICH WAS PLACED IN THE HANDS OF DALRIADA TRUSTEES BY TPR ON 18.6.15.  LQ INCLUDED INVESTMENTS IN GROUP FIRST ASSETS. 

    IN EXAMINING WHAT HAPPENED (AND HOW AND AT THE BEHEST OF WHO) IN THE CAPITA OAK CASE, IT IS NECESSARY TO TAKE INTO ACCOUNT THE WHOLE SERIES OF EVENTS IN ORDER TO UNDERSTAND THE BIGGER PICTURE:

    • IN 2010/11 STEPHEN WARD WAS VIGOROUSLY PROMOTING AND ADMINISTERING THE ARK SCAM WHICH HAS LEFT 486 VICTIMS WITHOUT ACCESS TO THEIR £30M WORTH OF PENSIONS AND WITH MILLIONS OF POUNDS’ WORTH OF TAX LIABILITIES FOR THE 50% LIBERATIONS FROM HMRC. BY THE TIME THE SCHEME WAS PLACED IN THE HANDS OF DALRIADA BY TPR ON 31.5.11, ARK WAS GAINING TRACTION AND THE TRANSFER APPLICATIONS WERE FLOODING IN.  CRAIG TWEEDLEY, WHO RAN ARK, TOLD ME THAT WARD AND FOWLER WERE TRYING TO GAIN CONTROL OF ARK AND TAKE OVER THE SCHEME ENTIRELY.  OF THE 5% ARK TRANSFER FEE, WARD WAS ORIGINALLY TAKING 2%, BUT OVER A NUMBER OF MONTHS THIS HAD INCREASED TO 3.5% AND HE AND FOWLER WERE EAGER TO TAKE THE ENTIRE 5% AND WERE GRADUALLY LEVERING TWEEDLEY OUT OF THE PICTURE.  JUSTICE BEAN RULED THAT THE PENSION LOANS WERE A “FRAUD ON THE POWER OF INVESTMENT” AND DALRIADA INFORMED ALL THE MEMBERS THAT THE “LOANS” (TOTALING £11M) WOULD HAVE TO BE PAID BACK AND THAT THERE WOULD BE A SCHEME SANCTION CHARGE BY HMRC OF 55% FOR MAKING UNAUTHORISED PAYMENTS – AS WELL AS 55% FOR THE MEMBERS THEMSELVES.
    • WARD’S FIRM IN SPAIN WAS, UNTIL VERY RECENTLY, A TIED AGENT OF FCA-REGULATED FIRM AES FINANCIAL SERVICES AND HAS PERMISSION UNDER THE “PARTNERSHIP” AGREEMENT FOR INSURANCE AND INVESTMENTS BUT NOT PENSION TRANSFERS. WARD’S UK FIRM, PREMIER PENSION TRANSFERS, IS NOT FCA REGULATED. 
    • FAR FROM REALIZING/ACKNOWLEDGING HE (WARD) HAD MADE A TERRIBLE ERROR OF JUDGEMENT (AND TRYING TO PUT IT RIGHT OR EVEN SUPPORT THE VICTIMS) WHEN ARK GOT SHUT DOWN, WARD IMMEDIATELY SET UP AN AGREEMENT WITH SIMON SWALLOW OF CHARTERSQUARE IN NEW ZEALAND AND THE EVERGREEN QROPS/MARAZION LOAN PENSION LIBERATION SCAM WAS SET UP JUST MONTHS AFTER ARK TERMINATED. 426 BRITISH EXPATS IN SPAIN ARE NOW LEFT STUCK IN EVERGREEN (WHICH WAS REMOVED FROM THE QROPS LIST IN NOVEMBER 2012) WITH 50% 5-YEAR TERM LOANS WHICH WILL HAVE INCREASED IN VALUE BY 50% BY THE END OF THE TERM.  HMRC ARE NOW MAKING ENQUIRIES INTO THE TRANSFERS AND LOANS AND UNDOUBTEDLY ALL 426 MEMBERS WILL FACE FINANCIAL RUIN.
    • WHEN EVERGREEN GOT SHUT DOWN, WARD TRANSFERRED ALL HIS PENSION LIBERATION CASES TO TWO OCCUPATIONAL SCHEMES CALLED HEADFORTE AND SOUTHLANDS AND AGAIN CONTINUED HIS OPERATIONS SEAMLESSLY. FOWLER WAS STILL WORKING CLOSELY WITH HIM IN THE BACKGROUND, AND BETWEEN THEM THEY WERE CONTACTING LARGE NUMBERS OF OFFSHORE IFA’S TO HELP PROMOTE THEIR “NEW GENERATION” OF PENSION LIBERATION SCAMS THROUGHOUT EUROPE.
    • WARD HAD A PORTFOLIO OF OTHER SCHEMES AND FIRMS ON HIS OFFICE COMPUTER WHICH INCLUDED: DORRIXO ALLIANCE, EVERGREEN, MARAZION (LOANS), FELDSPAR, HAMMERLEY, MARIBEL, HALKIN, RANDWICK, BOLLINGTON WOOD, CAPITA OAK, WESTMINSTER AND THAMES TRUSTEES. IMPERIAL WAS THE ADMINISTRATOR FOR BOTH CAPITA OAK AND WESTMINSTER; RP MEDPLANT (OR MED PLANT) THE SPONSORING EMPLOYER FOR BOTH.
    • IN 2014, WARD SET UP THE LONDON QUANTUM SCHEME, WITH DORRIXO ALLIANCE AS THE TRUSTEE, AND A COLLECTION OF HIGH-RISK, ILLIQUID ASSETS INCLUDING GROUP FIRST’S PARK FIRST WERE PURCHASED ON BEHALF OF THE SCHEME. THIS SCHEME WAS OPERATING RIGHT UP TO 18TH JUNE 2015 WHEN TPR PLACED IT IN THE HANDS OF DALRIADA. 

    I THINK (AND THE CAPITA OAK VICTIMS WILL UNDOUBTEDLY AGREE) THAT YOUR WITNESS STATEMENT RAISES MANY MORE QUESTIONS AND LEAVES MUCH OF THE EXISTING QUESTIONS UNANSWERED.  BUT THE BIGGEST QUESTION OF ALL IS WHY HMRC AND TPR ALLOW THESE SCAMS TO BE REGISTERED AS PENSION SCHEMES IN THE FIRST PLACE?  THE VICTIMS OF ARK, EVERGREEN, CAPITA OAK AND WESTMINSTER WERE ALL ASSURED THE SCHEMES WERE “SAFE” BECAUSE THEY WERE HMRC/TPR “APPROVED”.  SOMETHING HAS TO CHANGE, BECAUSE CLEARLY CEDING PROVIDERS ARE STILL – TO THE PRESENT DAY – ALLOWING TRANSFERS INTO THESE SCAMS RUN BY WARD, PERKINS, FOWLER ET AL.  ONE OF THE LATEST VICTIMS TO LOSE HIS PENSION IS A POLICE OFFICER WHOSE POLICE PENSION OF WELL IN EXCESS OF £100K WAS TRANSFERRED TO LONDON QUANTUM WITHOUT A SINGLE QUERY BY THE CEDING TRUSTEE AS TO HOW A MEMBER WHO IS A SERVING POLICE OFFICER COULD POSSIBLY TRANSFER TO AN OCCUPATIONAL SCHEME WITH A NON-EXISTENT SPONSORING EMPLOYER THAT HAS NEVER TRADED, LET ALONE EMPLOYED ANYBODY.

    REVERTING TO THE ROLE OF XXXX IN CAPITA OAK/IMPERIAL, IT MUST BE STATED THAT XXXX CONTACTED ME IN SEPTEMBER 2014 OUT OF THE BLUE.  HE ASKED ME FOR HELP AND ADVICE ON THE CAPITA OAK “PROBLEM”.  HE TOLD ME THAT HE WAS BEING “FRAMED” AND IN SUBSEQUENT CONVERSATIONS AND EMAILS MADE IT CLEAR HE FELT THAT PERKINS, FOWLER AND PAYNE WERE TRYING TO DIVEST THEMSELVES OF BLAME AND LAY ALL THE BLAME ALL XXXX’S DOOR.  TO WHATEVER EXTENT XXXX WAS CULPABLE, HE CALLED ME ON SEVERAL OCCASIONS AND GAVE ME INFORMATION ABOUT CAPITA OAK, WESTMINSTER AND REGENT.  FURTHER, HE PROVIDED ME WITH THE IMPERIAL/TKE ACCOUNTS AND SENT ME SOME CRUCIAL EMAILS WHICH CLEARLY SHOWED THAT FOWLER WAS AWARE CAPITA OAK WAS OPERATING LIBERATION FRAUD AND THAT FOWLER WAS SEEKING “COUNSEL’S OPINION” ON THE STORE FIRST ASSETS.  XXXX’S LAST EMAIL TO ME WAS IN FEBRUARY 2015: “HI ANGIE, I JUST THOUGHT I’D DROP YOU A QUICK EMAIL TO LET YOU KNOW WHERE THINGS ARE UP TO. AS PREVIOUSLY STATED, WE ARE COOPERATING WITH AN INQUIRY FROM THE INSOLVENCY SERVICE.  FOR YOUR BACKGROUND INFORMATION WE HAVE BEEN ENTIRELY OPEN WITH THEM, AND BOTH TOM AND I HAVE BEEN INTERVIEWED AND HAVE SUPPLIED DOCUMENTARY EVIDENCE ALONG WITH ANSWERING REPEATED REQUESTS FOR INFORMATION.  BECAUSE OF THIS ONGOING INQUIRY WE STILL CAN’T SAY ANYTHING FURTHER TO ANY THIRD PARTIES – WHICH IS FRUSTRATING FOR ALL OF US. ARE THEY KEEPING INTERESTED PARTIES SUFFICIENTLY UPDATED? WARMEST REGARDS, JAMES”

     I HAVE NOT HEARD FROM XXXX SINCE.

    I HAVE TO SAY THAT  XXXX’S ATTITUDE HAS BEEN IN STARK CONTRAST TO THAT OF PERKINS, FOWLER AND DOWNS WHO HAVE WAGED A SAVAGE WAR OF ATTRITION AGAINST ME SINCE OCTOBER 2014 AND BEEN ENTIRELY OBSTRUCTIVE TOWARDS MY ATTEMPTS TO UNTANGLE THE WEB OF DECEIT BEHIND IMPERIAL AND CAPITA OAK.  DOWNS HAS ACCUSED ME OF WORKING WITH XXXX AND HAS REFERRED TO HIM AS MY “BOSS”. 

    FINALLY, AN EMPLOYEE OF PERKINS AND FOWLER SENT ME A LARGE NUMBER OF ANONYMOUS EMAILS TOWARDS THE END OF 2014 WHICH INCLUDED MANY EMAILS BETWEEN PERKINS, FOWLER, PAYNE AND XXXX.  ALTHOUGH I DO NOT KNOW THE IDENTITY OF THIS PERSON, HE/SHE WAS CLEARLY CLOSE TO THE IMPERIAL “TEAM” AND HAD ACCESS TO PERKINS’ AND FOWLER’S EMAILS SOMEHOW.  THIS “WHISTLE BLOWER” CLEARLY STATED THAT PERKINS, FOWLER AND WARD WERE BEHIND CAPITA OAK AND IN HIS FINAL EMAILS TO ME CLAIMED THAT HE FEARED FOR HIS LIFE.  I HAVE NOT HEARD FROM HIM SINCE HIS LAST EMAIL DATED 30.11.14 WHEN HE INFORMED ME THAT A NEW SCAM THAT I WAS LIKELY TO HEAR ABOUT SHORTLY WAS IN THE PIPELINE. 

    PERHAPS YOUR WITNESS STATEMENT MIGHT HAVE BEEN MORE CONCLUSIVE HAD THIS INSIDE INTELLIGENCE BEEN INCLUDED?

     

    ANGELA BROOKS, CHAIRMAN – ARK CLASS ACTION 8.7.2015

  • Raising standards – financial advisers and qualifications

    Raising standards – financial advisers and qualifications

    I read an interesting article recently which has prompted this blog, written by Blair duQuesnay, CFA®, CFP® – an investment adviser at Ritholtz Wealth Management, LLC. Blair suggests that the most important change needed in the financial industry is qualifications. Poorly qualified advisers give poor investment advice. Bad investments advice leads to loss of funds.

    Blair has said one thing that underpins all the work we do at Pension Life:

    “The bar to hold oneself out as a financial advisor is low, shockingly low. This is all the more shocking because the stakes are so high. Clients have only one chance to save and invest for retirement. If bad advice leads to the unnecessary loss of capital, there is no time to start over.”

    Read Blair’s piece here:

    http://blairbellecurve.com/substance/?fbclid=IwAR1or8YzCkxUNh_M5-o9e7WngaYJXXV_vjyWI92ZjXEXqG5x9DWzJMA8rgc

    I have written many times in the past about unqualified financial advisers, leading victims blindly into wholly unsuitable investments. These unqualified “snake-oil salesmen” often put most (or sometimes all) of their clients funds into unregulated, toxic, illiquid, no-hoper rubbish which has high commissions for the broker to earn but leave the pension or investment portfolio with an unrecoverable dent.

    If investors are unsure about what qualifications an adviser needs to give advice on investments then please have a read of this blog: “Qualified or not qualified? That is the question”

    Pension Life Blog - Raising standards - financial advisers and qualificationsBlair (pictured) talks about substance and the need for higher standards among financial advisers.  Whilst I love her thoughts, I know how difficult this might be to achieve. We see wholly unqualified scammers posing as fully qualified IFAs time and time again. These scammers are very good at acting the part and the victims have no idea they are dealing with a fraudster – and sometimes go on for years believing they are dealing with a proper financial adviser.

    When accepting financial advice always ask the ‘adviser’ what financial qualifications they have. If it transpires they are not fully qualified to give investment or pension advice – walk away and find someone who is.

    Blair’s words highlight this issue perfectly, stating, “What sort of education, credentials, and work experience do these people have? It depends. You cannot tell which type of firm, business model, or regulatory space in which they operate or if they have the right training and qualifications to give financial advice. One broker is a CFA charterholder, while another down the hall had three weeks of sales training and took the Series 7.”

    Often the best scammers are the ones with the sales training – they know how to push the ‘hard sell’, make the victim think they are ‘missing out’ if they don’t sign straight away. In offshore firms – especially – we see job adverts for new ‘financial advisers’, which state that they are looking for people with sales backgrounds. All too often there is no mention of the necessity of a financial services background, let alone any financial qualifications. Often guys that used to sell cars or holiday apartments will end up selling pension transfers. These are the ones you definitely want to avoid.

    Blair goes on to say, “There’s a common phrase that it takes 10,000 hours to master a skill. Working a 40-hour week with no holidays or vacation, that takes almost five years. I would argue this number is low. I practice ashtanga yoga, a method that adds one new posture when the previous one is mastered. I spent over four years on the same posture. In that daily work of making tiny incremental progress toward the end goal, I overcame fears, corrected weaknesses, and powered through with pure determination. That is substance.”

    Blair highlights that we live in a time of instant gratification and almost laziness in regards to making money. From multi-million-pound Youtubers, rich from being stupid in videos, to big-bottomed rich girls selling their life stories to become famous – it is all about obtaining difficult things easily.

    Twenty-first-century living is driven by the need for wealth and the need for that wealth to be earned FAST!

    These desires are what the scammers use to their advantage.  They tell their victims that their funds will be placed in high-return investments. Investments that will easily add great value to their pension fund, meaning they will be able to have a lavish retirement.

    The thought of possibly doubling your pension fund in just ten years can seem like something of a dream come true. AND, unfortunately, a dream is usually what this is. Placing your funds in supposedly high-return investments – ALWAYS – means taking a high-risk.

    Whilst some high-risk investments do pay off, they are no place for a pension fund – life savings are what people are depending on to keep them in their later years. A pension fund is not a fund to be risked: it should be placed in a broad spectrum of liquid, low-to-medium risk investments. Maybe a small proportion could go into a higher-risk investment but only if the investor’s risk profile says he is comfortable with that degree of risk.  Most people – even high-net-worth clients – don’t want to lose ANY money.

    A trustworthy and fully qualified financial adviser would know this and he would ensure the advice he gives you is in your best interests – not his. The unqualified salesman giving “advice”, will usually opt for the fund that gives the highest commissions.  He can walk away with a fat wallet (probably never to be seen again) and the bleak future of your pension fund is not something he will lose sleep over. But you will, when the high-risk investment in which your entire fund is trapped starts to rapidly lose value.

    If the gentle reader doubts these dire warnings, just look at the facts about investment losses that we highlighted in a recent blog:

    Who killed the pension? Scammers; ceding providers; introducers; HMRC?

    £236,000,000 London Capital & Finance fund (bond), but also:

    £120,000,000 Axiom Legal Financing Fund

    £456,000,000 LM Group of Funds

    £207,000,000 Premier Group of Funds

    £94,000,000 Leonteq structured notes

    Without stating the blooming obvious, that is well over one billion pounds’ worth of AVOIDABLE losses – and still just the tip of the iceberg.

    Blair finishes her article by saying, “We owe it to our future clients to raise the bar. People deserve the reassurance that the person giving investment advice on their life savings has a baseline of knowledge. Until then, clients must continue to do their research on advisors. Look for those who have put in the time to learn their craft and have degrees and credentials to prove it. Often these are not the best salespeople, but at least these advisers have substance behind them.”

    What a lovely finish and what a very important statement. Financial advisers are not salesmen, they are financial advisers. Their work should be conducted in a way that best suits the needs of the individual – each individual, separately. And there is one way and one way only to invest a client’s money: do a proper, thorough, professional risk assessment and then invest strictly in accordance with that the resulting risk profile.

    Slow, steady and fully qualified financial advice always wins the race.

  • 20% Black Hole in Blackmore Global

    20% Black Hole in Blackmore Global

    Much like a black hole in Space, the Blackmore Global Fund and Blackmore Bond will swallow up victims’ savings – and never spit them out again.

    20% Black Hole in Blackmore Global

    It is no secret that we have little confidence in the Blackmore Global Group run by Phillip Nunn and Patrick McCreesh – two of the scammers who promoted Capita Oak and earned nearly £1 million from providing “leads” for the cold callers.  Capita Oak is now under investigation by the Serious Fraud Office, and Nunn McCreesh’s nefarious activities were investigated and reported on by the Insolvency Service.

    To confirm our suspicions that Nunn and McCreesh’s Blackmore Global Fund and Bond are not just high-risk and illiquid crap (and – of course – totally unsuitable for pensions or anyone with less money than sense), they have announced that 20% of your money could go towards paying for the “costs of the investment”.  To put that into plain English, any of the unregulated scammers who promote and distribute the Blackmore investments are earning 20% in commission.

    This new-found “transparency” by Blackmore is neither a courtesy to their customers, nor evidence of voluntary honesty.  Rather, it is a reaction to the FCA´s new rules for being “clear, fair and not misleading” .

    Bond review reported on this and noted that prior to this forced change, Blackmore Global´s website could be read as:

    “Capital Protection” and “Income Certainty”. Immediately below these phrases, in letters half the size, were the words:

    “Capital at risk | Please read our risk section. Illiquid and non-transferable. Not FSCS

    This change is in connection with Nunn and McCreesh’s Blackmore Global Bond.  Their Blackmore Global Fund has already featured heavily in the press with criticisms about its costs and unsuitability for pensions. BBC 4 You and Yours did a feature on the fund back in January 2018, finding that an unregulated adviser – David Vilka of Square Mile International Financial Services – invested many of his QROPS clients into this unsuitable fund – which undoubtedly will have paid him fat commissions.

    THE BLACKMORE GLOBAL FUND IS A UCIS (UNREGULATED, COLLECTIVE, INVESTMENT SCHEME) WHICH IS ILLEGAL TO PROMOTE TO UK RESIDENTS. Yet, David Vilka – who had no investment license – promoted it and Nunn and  McCreesh accepted the many investments into it from him.

    What is similar in both the Blackmore Global Fund and Bond, is the lack of transparency from the start. With the fund, there was also a ten-year lock-in, which was in the small print and not mentioned to the pension investors at the time of signing over their pensions to the scammers. Some of the members were nearly 60, meaning that they were unable to access their money when they retired.

    The Bond, up until now, has had no transparency on its charges – and the risk factors were most definitely hidden.

    The confirmation of a 20% commission charge (to the scammers who promote and distribute this risky, expensive, opaque investment) comes as a welcome dribble of transparency.  However, it is still unclear as to how – after this huge payment – Blackmore investors will ever be able to recoup the initial costs and then start to make some headway on their investment.

    Bond Review explains this well:

    “In slightly simplified terms, if Blackmore raises £10,000 from an investor in its 3 year bonds paying 7.9% per year, and pays out 20% in commission, it now needs to turn £8,000 into £12,370 to repay the investor in full, representing a 55% return over 3 years – or 15.6% per year.

    For its 5 year bonds paying 9.9%, the return required to turn £8,000 into £14,950 is 87% over 5 years, or 13.3% a year.

    Any investment targeting a return of 15.6% or 13.3% a year will inevitably be extremely high risk – and while Blackmore can diversify over many such projects, some of its projects will fail, which will lower the overall return.”

    This is not an investment to enter into lightly (or at all).  Blackmore Global showed net liabilities of £7 million on assets of £18 million in its last accounts – December 2017. Finances and accounts can dramatically shift in the short space of one year: a well-run, professional and ethical company could turn things around.  But with Blackmore Global failing for three years to even produce audited accounts on their fund, and lying about who their Investment Manager is, this hardly inspires any confidence at all.

    Another worrying thing about Blackmore Global is that they use Surge Financial to promote their toxic wares – and has paid this firm £5.1 million in one year for “marketing services”.  Surge Financial is run by Paul Careless, and was promoting the failed London Capital & Finance fund, which paid out an eye-watering 25% to the scammers who promoted and distributed their toxic wares.  Having conned thousands of victims into investing £236,000,000 into London Capital and Finance, the whole lot is now probably lost as the company has gone into liquidation.  But Surge Financial pocketed £60,000,000 in marketing this toxic fund – and is still promoting Blackmore Global.  The FCA declared that the marketing blurb was misleading, unfair and unclear – and it is obvious that the lies told in the glossy brochures duped thousands of people into losing their life savings.

    So, with Blackmore Global also using Surge Financial to source victims, and succeeding at the rate of £1.5m a month, it is a serious worry that there will be thousands more victims when the Blackmore Global shit hits the fan.

    Bond Review is quoted as saying:

    “That Blackmore Bond paid out up to 20% in commission is already known from Blackmore’s December 2017 accounts, which disclosed that £25.4m had been raised in the period (July 2016 to December 2017) and that £5.1m had been paid to Surge Financial for “sourcing investors loans and front and back office operations”  (almost exactly 20%).

    Could Blackmore Global go the same way as London Capital Finance?  We already know that the Blackmore Global fund has been used to scam hundreds of UK-resident victims out of their pensions using QROPS.  We also know that few of these victims have had their money back – and that there is zero disclosure as to where the money has gone.

    Just remember: there are perfectly-good, regulated funds out there – with extremely low charges, zero commissions to scammers, and excellent performance history (openly reported in the public domain).  People don’t need to put their hard-earned savings in black holes such as Blackmore which don’t even disclose what the underlying assets are.

  • Ten Essential Standards For Pension Advice

    Ten Essential Standards For Pension Advice

    Ten Essential Standards For Pension Advice:

    The ongoing war against pension scammers continues with no sign that the end is near.  The authorities stand idly by – facilitating mis-selling and outright fraud.

    HMRC happily registers pension scam after scam after scam (followed by tax demands).   Prosecutions are few and far between.

    The only conclusive way to stop scammers is to ensure there are no victims for them to scam. AND the only way to do this is to educate consumers and drum the TEN STANDARDS into them.

    PENSION SCAMMERS MUST BE STOPPED!

    Ten Essential Standards For Pension Advice:

    Do you know what a pension scammer looks like? The unfortunate answer is, he looks like any other Tom, Dick or Harry (or James, Stephen or Darren) walking down the street. Not only is he good at disguises, he also has the gift of the gab and he will have you convinced that the pension transfer he is offering you will pave the rest of your life with gold. In reality though, the gold will be short lived (or non-existent), and some or all of your fund will probably go poof! (along with the adviser).

    Pension Life Blog - Ten essential standards for every adviser and their firmMuch as a master illusionist takes your breath away with his magic, a master scammer takes your money away with his silver tongue. You will be left wondering just how this smart-looking, sleek-talking ‘adviser’ managed to leave your pension – and probably your life – in tatters. 

    We have compiled a list of ten standards that EVERY firm offering pension advice should adhere to.  Every qualified adviser working for an advisory firm should also be able to meet all of these standards. On Facebook recently, one reader stated: “Why would anyone respond to an unsolicited offer to manage their money from a complete stranger?” The answer is, “I don’t know, but they do!“.  So, get to know a financial adviser long before you let them anywhere near your finances.  

    In the case of Capita Oak, for example, we saw many targeted victims who were struggling financially.  So, the offer of a lump sum release and the opportunity of an investment that promised “guaranteed returns” was music to their ears.

    Pension Life Blog - Ten essential standards for every adviser and their firm

    Many of the victims didn’t stop to think; didn’t pause to ask the right questions; or do any research to make sure the pension offer came from a viable, credible, regulated firm. The victims just said “yes” as they thought the transfer would make life easier.

    For example, with the awful benefit of hindsight – six years on – the Capita Oak victims are grappling with tax demands from HMRC and the possibility that the investment they are trapped in will go into liquidation.  These people all wish they had stopped and thought before going ahead.

    Sadly, the Capita Oak members who were defrauded by a bunch of scammers, (many of which are under investigation by the Serious Fraud Office) such as XXXX, Stuart Chapman-Clarke and Stephen Ward, are not alone.  Thousands of other victims of both UK-based and offshore scams and mis-selling are facing similar regrets: these include victims of scams such as Evergreen New Zealand QROPS; Fast Pensions, Trafalgar Multi Asset Fund/STM Fidecs; Blackmore Global Fund; and Continental Wealth Management.

    Mastermind serial scammer Stephen Ward has orchestrated a whole array of different scams over the last nine years.  One of the biggest ones was Continental Wealth Management – a 1,000-victim scam. Ward was once a fully qualified and registered adviser and a pension trustee. He has destroyed dozens of pensions funds and thousands of victims’ lives. Yet he has never been prosecuted or forced to pay back even one penny of his victims’ losses.  Only at the end of 2018 was he finally banned from being a pension trustee. 

    Most of the known scams used cold-calling techniques to reel in their victims. Whilst we saw a cold-calling ban on pension sales in 2019, we have already had reports that sneaky firms have changed their scripts to avoid fines. AND we are now seeing scammers focus their targets back onto expats. Which makes us worry there will be more QROPS disasters in the pipeline from now on.

    Just a few minutes of research – as well as knowing the right questions to ask and understanding what standards an adviser and firm should adhere to – could have prevented past victims from losing so much of their precious pension pots.  We can’t change what happened in the past – other than to take action against the scammers and negligent advisers – but we can help consumers understand what they should be looking for in an adviser:

    STANDARDS ACCREDITATION CHECKLIST FOR FINANCIAL ADVISERS:

    1. Proof of regulation for all services provided by the firm and individual advisers in the jurisdiction where advice is given
    2. Evidence of appropriate qualifications and CPD for all advisers
    3. Professional Indemnity Insurance
    4. Details of how fact finds are carried out, and how clients’ risk profiles are determined and adhered to
    5. Details of the firm’s compliance procedures – assuring clients of the highest possible standards
    6. Clear and consistent explanation and justification of the use of insurance bonds for pensions and investments
    7. Clear policy on structured notes, UCIS and in-house funds, non-standard assets and commission-paying investments
    8. Full disclosure of all fees, charges and commissions on all products and services at time of sale, in writing
    9. Account of how clients are updated on fund/portfolio performance
    10. Evidence of customer complaints made, rejected or upheld and redress paid

    If the firm you are thinking about using for your pension transfer do not adhere to all of these standards, find one that does. Your pension pot is your life savings – so don’t entrust it to any old unregulated firm or dishonest scammer.  Remember, thousands of victims have already failed to ask the above ten questions – and will regret it for the rest of their lives.

  • Time for all pension providers to wake up and stop pension scams

    Time for all pension providers to wake up and stop pension scams

    The recent PSIG (Pension Scams Industry Group) Scams Survey Pilot 2018 has identified seven “key” findings in their survey. As scam watchers, we are well aware of these points and are, of course, glad they have been highlighted.

    PSIG’s key finding are set out below.  So let us admit one key fact:

    ALL PENSION SCAMS START WITH A TRANSFER BY A CEDING PENSION PROVIDER.

    It is interesting that PSIG chose three particular providers to give their answers to the questionnaire sent out:  XPS Pensions Group, Phoenix Life Assurance Company and Standard Life Assurance Company.  I have no doubt they chose these three providers because of their extensive first-hand expertise at facilitating financial crime.  In the Capita Oak and Westminster scams – distributed and administered by serial scammers XXXX and Stephen Ward – and now under investigation by the Serious Fraud Office – Phoenix Life and Standard Life handed over dozens of pensions to the scammers.  In Phoenix Life’s case, the total came to nearly half a million pounds’ worth, and in Standard Life’s case it was well over one million.

    While there is, of course, substantial hard evidence that both the Pensions Regulator (formerly OPRA) and HMRC had been giving the industry plenty of warnings about scams long before the Scorpion Campaign was published on Valentine’s Day in 2013, it is also true that providers such as Phoenix Life, Standard Life – and other favourite financial crime facilitators such as Aegon, Friends Life, Legal & General, Prudential, Royal London, Scottish Life and Scottish Widows – carried on handing over millions to the scammers well into 2014, 2015 and beyond.  And, in fact, they are still at it today.

    The “Key Findings” do throw up some interesting facts:

    “Information on scams is not readily available at an organisational level”.

    Seriously?  Don’t these organisations know how to do research?  Do they really not know what to look for?  They’ve had enough experience over the years – and have had enough examples of spending vast amounts of time trying to cook up reasons to deny complaints against their incompetence for handing over pensions to scammers – to write a whole encyclopedia about scams.

    Organisations (such as Phoenix Life and Standard Life) could try talking to TPAS, or tPR, or the FCA, or the SFO, or Dalriada Trustees, or regulators in Malta, the IoM, Gibraltar, Dubai or Hong Kong.  Or some of the thousands of victims – who have lost their pensions due to the incompetence and callousness of the ceding providers – who would readily fill in the blanks.  There really is no shortage of readily-available, free information.  They just need to take the time and trouble to ask for it.  It really isn’t difficult.  They just have to put their box-ticking pencils down for a few minutes.

    “The Scams Code is seen as a good basis for due diligence”

    I agree – it is really great.  But it is also 78 pages long.  Few people have to the time to read, understand or remember such long documents (with too many long words and not enough pictures).  What would be helpful would be to get a few of the worst offenders: Aegon, Aviva, Friends Life, Legal & General, Phoenix, Prudential, Royal London, Scottish Life, Scottish Widows, Standard Life and Zurich, in a room at the same time – and bang their heads together.  And threaten them that if they don’t get their acts together and stop handing over pensions to the scammers, they will be made to read and memorise the 78-page Scams Code and recite it every morning before coffee break.  Twice.  Then snap all their box-ticking pencils in half, and JOB DONE!  It really isn’t rocket science – there are usually some hints which are as subtle as a brick, such as: the sponsoring employer doesn’t exist; or the member lives in Scunthorpe and is transferring to a scheme whose sponsoring employer is based in Cyprus.  Or Hong Kong.  Now, I know there was a bit of a hiccup with the Royal London v Hughes case when Justice Morgan overturned the Ombudsman’s determination.  But dear old Hughes had probably had a few Babychams too many – and it had slipped his mind that the law is supposed to be about justice and common sense.  And that just because a particular piece of legislation has been written by an ass, it doesn’t have to be interpreted with stupidity.

    “Significant time and effort goes into protecting members from scams”

    This, of course, may be true.  I only get to see the cases where the negligent ceding providers do hand over the pensions to the scammers.  I rarely get to see the ones that have a narrow escape.  But what worries me is that I am in the process of making complaints to the ceding providers who have handed over pensions to the scammers, and not a single one of them thinks they have done anything wrong.  So, if they do spend “significant time and effort” doing the protecting bit, how come so many of them still fail so badly?  And then try to deny they failed.  These providers spend very significant amounts of time and effort writing long, boring letters about how they did nothing wrong – letters which must have taken them at least an hour to write.  And yet they won’t spent two minutes checking – and stopping – transfers to obvious scams.

    “The more detailed the due diligence, the more suspicious traits are identified”

    I am a bit suspicious that this indicates a touch of porky pies here.  I’ve never seen any evidence of ANY due diligence by the ceding providers.  A bloke at Aviva once told me that they spent thousands on research and due diligence – but I see no evidence of it.  The problem is, the ceding providers don’t know what they don’t know.  And, to coin one of my favourite phrases: “they don’t know the questions to ask, and even if they did then they wouldn’t understand the answers”.

    Interestingly, if – instead of repeatedly spending hours denying they did anything wrong when they handed over millions of pounds’ worth of pensions to the scammers – they spent some time talking to me and the victims trying to learn what went wrong and what due diligence should have gone into preventing a dodgy transfer, they might learn how to stop failing so badly.

    SIPPS (including international SIPPS) are the vehicle of choice by scammers

    Agreed.  But the scammers still love the good old QROPS.  But whether it is a SIPPS or a QROPS – both of which are just “wrappers” at the end of the day, it is about what goes inside the wrappers.  Where the scammers make their money is in the kickbacks: 8% on the pointless, expensive insurance bond from OMI, SEB, Generali, RL360, Friends Provident etc., and then more fat commissions on the expensive funds or structured notes.

    “Quality of adviser tops the list of practitioner concerns, with member awareness a close second”

    And hereby lies one of the main problems: ceding providers don’t know who the good guys are and who the bad guys are.  And that is because they don’t ask.  And they don’t learn from their mistakes when they get it wrong.  And they don’t care when they hand the pensions over to the bad guys and their former member is now financially ruined and contemplating suicide.  Instead of trying to use their appalling mistakes to improve their performance and understand what “quality” actually means, and how to tell the difference between good and bad quality, they only care about avoiding responsibility for their own failings.

    The problem about “member awareness” is that most people assume their ceding provider will do some sort of due diligence.  They think that words like “Phoenix Life”, “Prudential” and “Standard Life” convey some sort of professionalism or duty of care.  Most members are simply unaware of the appalling track record of these providers – and the extraordinary and exhaustive lengths to which they will go to avoid being brought to justice for their negligence and laziness.

    “Sharing of intelligence would help avoid duplication of effort”

    Oh, how heartily I agree!  I remember a year or so ago, I shared some intelligence and a few beers with a nice chap from Scottish Widows.  We met at one of Andy Agathangelou’s symposiums in London – the subject of which was pension scams.  The Pensions Regulator was there, Dalriada Trustees were there, Pension Bee were there, lots of interested parties were there (including an American insurer from Singapore), and a couple of victims.  I gave a joint presentation with one of the victims who described how he had been scammed and how his provider had handed over his pension so easily – well after the Scorpion watershed.  The nice chap from Scottish Widows asked the victim why he hadn’t called the Police.  The victim replied: “I am the Police”.

    It was very telling that the room wasn’t full of delegates from Aviva, Phoenix Life, Prudential, Standard Life etc.  None of them were interested.

    Not a single provider has ever phoned me up to ask for advice, or to arrange to speak to some victims to learn something about how they were scammed and how and why their ceding providers had failed them so badly.  There are so many victims all over the UK and the rest of the world.  And what they all share is a passion to try to prevent other people from being scammed by the bad guys and failed by the bad pension providers.  So this invaluable intelligence is freely available.

    Until and unless the providers develop a conscience, they are going to continue to fuel the pension scam industry – and nothing will change.  And the 79-page code might just as well be consigned to the bathrooms of Aegon, Aviva, Friends Life, Legal & General, Phoenix, Prudential, Royal London, Scottish Life, Scottish Widows, Standard Life and Zurich.

     

     

  • More negligence from trustees Berkeley Burke – Store First

    More negligence from trustees Berkeley Burke – Store First

    Pension Life Blog - More negligence from trustees Berkeley Burke - Store FirstAnother victim of Berkeley Burke SIPPS investments into Store First storage pods has come forward. 55-year-old factory worker Robert McCarthy, of Ebbw Vale, said he has lost more than £30,000 through a Self-Invested Personal Pension (SIPP). He was duped into the transfer and investment by unregulated firm Jackson Francis which was liquidated in 2014.  His investment may or may not be worthless – depending on whether Store First is wound up later in 2019.

    Robert McCarthy – who is one of 500 Store First investors who used Berkeley Burke as their SIPP provider – made a serious complaint against Berkeley Burke – and spoke to BBC News on the matter.

    McCarthy said:

    “Basically I’ve lost my private pension. Thirteen years of hard work, they’ve taken it, it’s gone.

    I’ll never trust anyone again. And I can’t believe that they can get away with what they’ve done.”

    The BBC has reported Store First as saying that: “In McCarthy’s case, Berkeley Burke failed to instruct Store First on how to manage the pods they purchased as part of a SIPPS. This means that the store pods have stood empty since their purchase. With returns based on rent paid for using the pods purchased, no returns have been made on these empty pods.”

    Pension Life Blog - More negligence from trustees Berkeley Burke - Store First - More negligence from trustees Pension Life Blog Berkeley Burke - Store First

    This scam follows the same path as so many other scams we see: an unregulated advisory firm, Liverpool-based company Jackson Francis, introduced the victims to Berkely Burke and the Store First investment. (Jackson Francis was wound up in 2014). With promises of the investment being ‘the next best thing’ and also guaranteed high returns, 500 people signed their pensions over to the SIPPS provider Berkeley Burke.

    Berkeley Burke then invested the SIPPS into the store pods, but failed to give permission for Store First to rent the pods out on behalf of the investors – meaning they stood empty.  Store First said they were never contracted to manage, advertise or let the storage pods.  That responsibility, they say, lies with the pension trustee, Berkeley Burke.

    This is not the first time Berkeley Burke have been accused of negligence. In the High Court last October, Berkeley Burke was found to have failed to show due diligence in vetting unregulated investments for another client. The company are currently seeking to appeal against the decision. But with a further 14 individuals, based in Wales alone, making complaints against them, there is definitely no smoke without fire.

    Pension Life Blog - More negligence from trustees Berkeley Burke - Store FirstVictims were also invested into the Store First storage pods via Capita Oak registered by HMRC on 23.7.2012 (PSTR 00785484RM) by Stephen Ward of Premier Pension Transfers of 31 Memorial Road, Worsley and Premier Pension Solutions of Moraira, Spain. Victims of this scam were lured in by a chap named XXXX who also sold them Thurlstone liberation “loans”. Victims who took the ‘loan’ now face huge tax bills from HMRC for unauthorised payments.

    Whilst Capita Oak tuned out to be a scam (currently under investigation by the Serious Fraud Office) and victims have lost huge chunks of their pensions, the initial presentation they were given made the scheme look 100% genuine.

    I spend a lot of time sharing our blogs over Facebook into different groups, trying to get the message across about pension scams. Interestingly, many of my posts are met with negative comments.

    Last week in a comment on an expat forum, I was told that my blog about expats being targeted by scammers was “irrelevant”. I have also had comments like: “I would never fall for a scam.” However, there is clear evidence that falling for a scam doesn´t make you stupid or naive – especially when the scammers are so good at disguising their sham schemes as genuine investments.

    Pension Life Blog - More negligence from trustees Berkeley Burke - Store FirstStephen Ward of Premier Pension Solutions, our most prolific pension scammer, was a fully qualified (to the highest level) and registered financial adviser in Spain.  He was also a registered pensions trustee (he has only just been banned as a pension trustee – despite his shady past). Yet Ward has promoted not just the Capita Oak/Store First scam, but also many, many more over a ten-year period. Some of these include Ark, Evergreen (New Zealand) QROPS, Henley Retirement Benefits Scheme, London QuantumElysian Bio Fuels, Continental Wealth Management.

    Therefore, when it comes to the crunch, it is incredibly easy to fall for a pension scam – especially when it is registered by HMRC and promoted by a qualified financial adviser. It is hard to tell the difference between the good guys and the bad guys (who are so good at clever disguises). Pension scam victims include airline pilots, doctors and nurses, teachers, scientists, bankers and even a solicitor or two.   Anyone can fall for a cleverly-sold scam – and they frequently do.

    Toby Whittaker, owner of Store First, as you can see from his Twitter page, is still promoting Group First and Store First as going concerns.  He is also fighting the winding-up petition by the Insolvency Service against Store First.

    Pension Life Blog - More negligence from trustees Berkeley Burke - Store First

    Despite the fact that the Capita Oak scam now lies in the hands of Dalriada Trustees (appointed by the Pensions Regulator) and the ongoing petition to have Store First wound up (purportedly in the “public interest”), Toby Whittaker still stands proud and says he had no idea that his company was being used as part of a scam.

    Over a period of two years, Store First owner Toby Whittaker paid £33m commission to Transeuro Worldwide Holdings Ltd, which funded Jackson Francis.

    No one knows where the money went, but it certainly didn´t go to the victims of this scam. We can bet it lined the pockets of the scamming salesmen who incorrectly invested over 1,000 victims’ pensions into Store First.

    If the UK government succeeds in its petition to wind Store First up, the hundreds of victims will lose all the funds in their pensions.

    The message here is:

    Scams are registered by HMRC – which can make them appear to be official and bona fide.

    Scammers can make their “schemes” appear to be genuine and to offer viable investments.

    Pensions should be invested in low to medium risk, liquid investments.

    Many funds that promise high returns are also high-risk and not safe for your pension fund.

    Know ALL the facts about your investment and what questions to ask.

    Pension liberation scams are now, thankfully, few and far between scammers are busier than ever, so be careful when investing: scammers lurk all over the globe.

    Pension Life Blog - More negligence from trustees Berkeley Burke - Store FirstAlways use a qualified adviser who works for a fully-regulated firm that has the correct investment license – and not just an insurance license.

    So, if it sounds too good to be true – it probably is.

    And finally…

    Cold called and offered a free pension review – JUST HANG UP.

    Safeguard your pension from the scammers.

  • No more bogus life assurance policies in Spain

    No more bogus life assurance policies in Spain

    The Spanish Insurance Regulator – the DGS (Dirección General de Seguros y Fondos de Pensiones) – has made a most welcome judgment.  This outlaws the mis-selling of bogus life assurance policies as investment “platforms” – aka “life bonds”.  Read the translated summary below.

    The iniquitous practice of scamming victims into these expensive, pointless bonds – so beloved by the “chiringuitos” (scammers) on the Costa Blanca and Costa del Sol for many years – will now result in criminal convictions for the peddlers of these toxic products.

    The DGS’ judgment has provided reinforcement to the earlier Spanish Supreme Court’s ruling that life assurance contracts used to hold “single-premium” investments are invalid.  This heralds a huge step forward in cleaning up the filthy scams which have for so long proliferated in popular British expat communities – making the victims poor and the perpetrators rich.  This evil practice came to a head when scammers Continental Wealth Management collapsed in a pile of debris in September 2017.  The main perps: Darren Kirby, Dean Stogsdill, Anthony Downs, Richard Peasley, Alan Gorringe, Neil Hathaway, Antony Poole all ran for the hills.  Other scammers who played supporting roles – including Stephen Ward, Martyn Ryan and Paul Clarke – slithered away quietly to ply their scams elsewhere.

    The DGS ruling has opened the way for criminal prosecutions against all those at Continental Wealth Management who profited so handsomely from flogging “life bonds” by Old Mutual International (aka OMI and Royal Skandia), Generali and SEB.  While it goes without saying there will be a hearty cheer about the jailing of Darren Kirby and his merry men, they will soon be joined by other individuals who have joined in the bogus life insurance fest just as enthusiastically.  And, of course, the life offices – from OMI, Generali and SEB, to Friends Provident and RL360 – will be treated to a proceeds-of-crime party.

    Guest of honour will, of course, be Peter Kenny of OMI.  But just to make sure nobody feels left out, Hansard and Investors Trust will certainly get their invites.  Maybe Wormwood Scrubs will set up their own wing for life-office scammers.

    It has long seemed curious that such a delightful part of Spain as the Costa Blanca should have fostered such an evil industry.  From the arch scammer himself – Stephen Ward of Premier Pension Solutions, and his many associates including Paul Clarke who was helping him flog Ark before he joined CWM to learn to scam on a much larger scale.  But anywhere along that delightful stretch of coastline running from Valencia to Alicante there are dozens of firms giving the life bond machine plenty of welly.

    So popular is the use of life bonds among the seedier sector of the financial services industry, that multi-national firm Blevins Franks have their own their “exclusive” offering of bogus Lombard bonds.  And you can see why: these scammers earn 8% from flogging these bogus life assurance policies.  That’s 8% for doing nothing – and for trapping their victims into paying back this commission over up to ten years.  Often long after the victims have worked out that the bond serves no purpose except to prevent the funds from ever growing.

    The victims themselves – hundreds of which lost most (or in some cases all) of their life savings to Continental Wealth Management – will indeed see the DGS’ ruling as wonderful news.  They will certainly celebrate the fact that justice has at last prevailed and that the law in Spain has made it clear that selling life assurance policies the traditional scamming way is illegal.

    Continental Wealth Management (CWM – “sister company” to Stephen Ward’s Premier Pension Solutions) was set up initially to provide the cold calling and lead generation services to support Ward’s many scams – including the Evergreen (New Zealand) QROPS scam.  Evergreen was swiftly followed by the Capita Oak and Westminster scams (now under investigation by the Serious Fraud Office).  Unregulated, and staffed by unqualified salesmen who took it in turns to sport grand titles such as “Managing Director” and “Investment Director”, most of these spivs had been car salesmen or estate agents before flogging QROPS and life assurance contracts used to hold the toxic structured notes which destroyed so many millions of pounds’ worth of the victims’ life savings.  Many of these bonds were supplied by Old Mutual International, who despite the huge losses on the funds, continued to take their fees monthly.

    Back in April 2018, OMI and the IOM were defeated by Spanish courts ruling that the jurisdiction in litigation against them for facilitating financial crime should be in Spain. This was a welcomed victory for the victims in the face of so much corruption and fraud in Spain for many years. It is certainly a turning point in the quest for justice by the thousands of victims of scammers such as Continental Wealth Management and life offices such as Old Mutual International, Generali and SEB.

    I will be writing to all advisory firms who are selling life bonds to victims in Spain to advise them that this is now a criminal matter and to warn them that they will be reported to the DGS.

    ————————————————————————————————————————————————————–

    Madrid, 10 January 2019

    General Directorate of Insurance and Pension Funds (DGS)

    Complaints service file number 268/2016

     

    COMPLAINT BY A CONTINENTAL WEALTH CLIENT IN RESPECT OF HEAVY LOSSES INCURRED ON HIS PENSION TRANSFERRED TO A BOURSE QROPS AND PLACED IN A GENERALI INSURANCE BOND.

    The Directorate General of Insurance and Pension Funds is competent under the powers conferred on it by Article 46 of Law 26/2006 of 17 July, on the mediation of private insurance and reinsurance, to examine the claim formulated for the purpose of determining non-compliance with current regulations on the mediation of private insurance and reinsurance, and whether this is decisive for the adoption of any of the relevant administrative control measures, particularly those of administrative sanction, which contravene the aforementioned Law.

    Article 6 of Law 26/2006, of 17 July, on private insurance and reinsurance mediation, which regulates the general obligations of insurance intermediaries, states:

    “Insurance intermediaries shall provide truthful and sufficient information in the promotion, supply and underwriting of insurance contracts, and, in general, in all their advisory activity….”

    Article 26 paragraphs 2 and 3 of Law 26/2006, of 17 July, on private insurance and reinsurance mediation, which refers to insurance brokers, establishes the following:

    “Insurance brokers must inform the person who tries to take out the insurance about the conditions of the contract which, in their opinion, it is appropriate to take out and offer the cover which, according to their professional criteria, is best adapted to the needs of the former.  The broker must ensure the client’s requirements will be met effectively by the insurance policy.”

    Article 42 of the Private Insurance and Reinsurance Mediation Act, which refers to the information to be provided by the insurance intermediary prior to the conclusion of an insurance contract, provides:

    “Before an insurance contract is concluded, the insurance intermediary must, as a minimum, provide the customer with the following information:

    1. a) The broker’s identity and address.
    2. b) The Register in which the broker is registered, as well as the means of verifying such registration.”

    Insurance agents must inform the customer of the names of the insurance companies with which they can carry out the mediation activity in the insurance product offered.

    In order for the client to be able to exercise the right to information about the insurance entities for which they mediate, insurance agents must notify the client of the right to request such information.

    Banking and insurance operators, in addition to the provisions of the previous letter, must inform their clients that the advice given is provided for the purpose of taking out an insurance policy and not any other product that the credit institution may market.

    Insurance brokers must inform the client that they provide advice in accordance with the following obligations:

    “Insurance brokers are obliged to carry out and provide (to the customer) an objective analysis on the basis of a comparison of a sufficient number of insurance contracts offered on the market for the risks to be covered.  Brokers must do this so that they can formulate an objective recommendation.”

    On the basis of information provided by the customer, insurance intermediaries shall specify the requirements and needs of the customer, as well as the reasons justifying any advice they may have given on a particular insurance.  The intermediary must answer all questions raised by the client regarding the function and complexity of the proposed insurance contract.

    All intermediaries operating in Spain must comply with the rules laid down for reasons of general interest and the applicable rules on the protection of the insured, in accordance with the provisions of Article 65 of the Law on the Mediation of Private Insurance and Reinsurance.

    Every insurance intermediary is obliged, before the conclusion of the insurance contract, to provide full disclosure.  In the event that a mediator was an Insurance Broker or independent mediator, he is also obliged to give advice in accordance with the obligation to carry out an objective analysis.  This must be provided on the basis of the analysis of a sufficient number of insurance contracts offered on the market for the risks to be covered.  The mediator can then formulate a recommendation, using professional criteria, in respect of the insurance contract that would be appropriate to the needs of the client.

    In the case in question, there is no evidence that the aforementioned information was provided to the client before the investment product was contracted.  Therefore, Article 42 of the regulations has been breached.

    Therefore, this Claims Service concludes that the mediator must justify the information and prior advice given to his client, so that the obligations imposed by the Law of Mediation can be understood to be fulfilled with the aim of protecting the insured.  Failure to comply with their obligations could be considered as one of the causes of the damage that would have occurred to their client.

    The claim is understood to be founded.  In the opinion of this Claims Service, the mediating entity has committed a breach of the regulations regulating the mediation activity – specifically of the provisions of articles 6 and 42 of Law 26/2006 of Mediation of Private Insurance and Reinsurance.

    The DGS requires the mediating entity to account to this Service, within a period of one month from the notification of this report, for the decision adopted in view of it, for the purposes of exercising the powers of surveillance and control that are the responsibility of the Ministry of Economy and Enterprise.

    The interested parties are informed that there is no appeal to this judgment.  Both the claimant and the mediating entity are made aware of their right to resort to the Courts of Justice to resolve any differences that may arise between them regarding the interpretation and compliance with the regulations in force regarding the mediation of private insurance and reinsurance, in accordance with the provisions of articles 24 and 117 of the Constitution.

    Chief Inspector of Unit

    Ministry of Economy and Enterprise

    Secretary of State for the Economy and Business Support

     

  • Blacklist – “The Pension Scam (No 69)”

    Blacklist – “The Pension Scam (No 69)”

    Blacklist – “The Pension Scam (No 69)”

    By far the best US crime thriller series (IMHO) on Netflix has got to be Blacklist.  Utterly mesmerising is the star Raymond Reddington (played by the superb James Spader).  Reddington manages to be simultaneously as camp as a row of tents, and macho as the All Blacks.

    The rest of the cast – both cops and robbers – are all excellent with intriguing sub-plots, endearing romances and lots of buttock-clenching suspense as the FBI race against time to catch the bad guys, recover the sniffing/folding stuff and save the victims from torture and painful deaths.

    So inspired was I by taking up Blacklist binge-watching, that I decided to write an episode to submit to NBC (just in case the writers run out of ideas).  My plot was hatched because every Blacklist episode contains all the ingredients that we need to tackle pension scams: the minute the crime (or intended crime) is identified, the FBI Special Agents swing into action, and SWAT teams are warmed up; the criminals’ mobiles are tracked and their computers hacked.

    By the time I’ve cracked open the Snickers, Special Agents Wrestler and Mossad are on the scene and closing in fast on the bad guys.  As I’m warming up my cocoa, the contraband has been uncovered; the bombs have been defused (with two seconds to spare); the bad guys are all either full of holes or in handcuffs; the full details of the dastardly criminal plot are laid bare.  Most important, the lost $millions are recovered in full, and the valiant Red Reddington flies off into the sunset in his private jet with his trusty Dembe clucking at him for taking too many risks.

    So here’s my humble attempt at the script for a Blacklist episode “The Pension Scam (No 69)” – script:

    Arch pension criminal (and mastermind of the Capita Oak and Henley cases) XXXX XXXX – dressed in bright purple (to offset his flaming red hair) and driving a black Ferrari – struts into the offices of various QROPS trustees around the Med and meets cheery Irishman Justin Caffrey of Harbour Pensions.  XXXX tells Caffrey of his plot to make millions out of scamming hundreds (or preferably thousands) of victims out of their pensions.  His plan is to con hundreds of UK residents into transferring their pensions into a QROPS.  And then (and this is the clever bit) XXXX, who is acting as the victims’ financial adviser, invests all their money in his own fund: the Trafalgar Multi-Asset Fund.

    Being a particularly canny Irishman, Caffrey sees straight through XXXX’s dastardly plan and sends him and his (borrowed) Ferrari packing.  Caffrey clocks XXXX as an outright spiv straight away.  Caffrey is, anyway, already up to his ears in Phillip Nunn’s Blackmore Global investment scam, promoted by vile David Vilka, so he really can’t handle more Pension Life Blog - Square Mile International - qualified and registered? David Vilka Square Milethan one scam at a time (being male, he can’t multi-task).

    Way too thick-skinned, determined and greedy to be discouraged, XXXX heads across the Mediterranean to Gibraltar and the offices of STM Fidecs.  There he meets CEO Alan Kentish who listens to XXXX’s offering with keen interest.  Already under investigation for “tax irregularities”, Kentish is no stranger to “bending the rules” and is keen to learn more about how XXXX’s scam is going to work – and, of course, what is in it for Kentish himself.

    XXXX explains that he has found an “umbrella” fund called the Nascent Fund run by Custom House Global Fund Services and a handsome but menacing-looking chap called Richard Reinert.  This outwardly respectable-looking outfit allows wannabee fund “managers” (such as XXXX) to set up their own investment funds in the dodgy jurisdiction of the Cayman Islands – far from the eagle eye of the FCA.

    Kentish is eager to know how much money can be made out of this plot.  XXXX explains that 46% was earned out of his Capita Oak and Henley scams and that he hopes to make at least as much out of this one.  With Kentish’s “help” (nudge nudge, wink wink).  Of course, the proceeds could be split and plenty of brown envelopes used to disguise the handing over of the proceeds.

    Things get off to a cracking start, with XXXX’s two trusted assistants: Tom Biggar and Paul Garner.  But cracks start to appear early on.  The success of the mission depends on the highest-risk assets being purchased with the funds – as these pay the highest “commissions”.  But Biggar is a bad guy with a bit of a conscience, and he insists that some proper, prudent investments should also be made.  This, of course, impacts on XXXX’s profits, so pretty soon Biggar “disappears” – never to be heard of again.  Garner is seriously rattled and doesn’t want to end up the same way, so he heads off to work for the Gibraltar regulator – where he knows he’ll be safe as houses, as they’ll never take an interest in this crime.  After all, STM Fidecs is one of the biggest employers in Gibraltar (after Betfred, Stan James, Paddy Power, William Hill, Bet 365 and 888 Holdings) – so there’s no risk of any of the perps doing porridge.

    XXXX is now free to invest the whole fund (now well over £20 million) in whatever he pleases.  So he sticks most of it in the German Dolphin (derelict property loan notes) Fund and cleans up.  Trouble is, Richard Reinert of Custom House starts to get suspicious and starts sniffing around – after the worrying sudden disappearances of Biggar and Garner.  He lifts the skirts of XXXX’s Trafalgar scam, and finds something rather more sinister than skid marks.

    The FBI are a bit busy that day (yet another Blacklist case) so the SFO swings into action.  XXXX is arrested.  His office searched.  The Gibraltar FSC twitches because XXXX’s third in command, Garner, is now working for them, so they turn a blind eye.  Avoiding embarrassment, they get friendly local book cookers Deloittes to pop in to inspect STM Fidecs’ books.  When Deloittes find out what a load of crap the STM QROPS is filled with, they wag their fingers sternly.  Kentish is thoroughly upset (so much so, that he almost – but not quite – passes the fags round).

    STM Fidecs' Alan Kentish and David Easton avoided the humiliation of a public court appearance and will now be letting Deloitte inspect their dirty books.Now that the Trafalgar Multi-Asset Fund has been suspended – thanks to the hero of the hour: Reinert – Kentish decides to buy Caffrey’s QROPS firm, Harbour (which is full of Phillip Nunn’s Blackmore Global investment scam).  Caffrey swans off into the sunset with £1 million burning a hole in his pocket, quietly humming “Oh Danny Boy”.

    In the end, the handsome Reinert turns out to be a good guy after all, and gets some of the victims’ money back.  (But only just enough to pay the liquidators’ fees!)

    I submitted my carefully-typed script to NBC and waited with bated breath.  A couple of weeks later their response arrived:

    “Dear Miss Brooks, thank you for submitting your script for Blacklist episode “The Pension Scam (No 69)”.  We have read your work with interest (and fell about laughing), but we do not feel it would be suitable for our series.  Unfortunately, the plot is too far fetched and we do not consider that our viewers would find the story-line plausible.  This sort of thing simply doesn’t happen in real life.  However, we wish you all the best with your future writing efforts – but just suggest you try to stick to more believable plots.”

    The Bells' new venture Allay Claims is flourishing while while their previous company Real Time claims is worthless - leaving investors facing heavy lossesSadly, of course, it was real life.  As more than 400 victims will attest.  So no more script-writing for me.  I will stick to blogs in the future.

  • Sophisticated Scams in Singapore

    I “borrowed” this blog from my Twitter friend in Singapore who clearly understands and cares about investment scams – and the inability of the inept authorities to do anything about them.  This is true not just in Singapore but throughout the world – particularly the UK, the Isle of Man, Gibraltar, the Cayman Islands, Guernsey, Ireland, Dubai, and Hong Kong.

    I could not improve upon his excellent blog, but I have put some comments in red in the body of the text (with apologies to Lee!).

    This is a story about how scammers have used the loopholes within the law to fleece hundreds of millions of dollars (and pounds and Euros in other jurisdictions) from an unsuspecting public. Many of whom are retirees and young people venturing into alternative investments for the first time in their lives.

    In Singapore, there are two primary agencies that are set up to ensure a safe investment environment for its people. The Monetary Authority of Singapore (MAS) that regulates the financial industry and the Commercial Affairs Department (CAD) of the Singapore Police Force that investigates commercial crime and Fraud.

    Just wanted to add a few more: chia seeds, eucalyptus plantations, truffle trees, forex trading, life assurance policies, football betting, property loans, rubbish recycling, litigation funding, timeshares, films, claims management companies etc.

    In support of innovation (Lee uses the word “innovation” – but I would have used the word “opportunism”) in the financial industry, Alternative Investment Offers have been allowed to thrive. Non-traditional Products are being offered to the lay public, advertised widely on social media and even in the mainstream media with barely any restrictions. (In the UK, we would refer to many of these as UCIS – unregulated collective investment schemes – which are illegal to promote to retail investors).  Many vendors of these make wild claims of double-digit percentage returns per annum, sometimes coupled with apparent full capital protection that targetted investors would just swallow wholesale.

    These companies are not regulated by MAS and will often be listed as such in the MAS-issued Investor Alert List. But being on the Investor Alert List simply means Caveat Emptor … nothing more. Legitimate companies, as well as unscrupulous ones, are similarly listed there without distinction. So in most cases, the attractive returns and false assurance of safety are just too irresistible to the average investors who would be pulled in by the hundreds, if not thousands.  I reckon few people ever think to look at the MAS website – just as few ever look at the FCA website where well-hidden warnings lurk deep below the surface.

    While not all Alternative Investments are dodgy, many of them are because the current law offers a fairly wide window (between 3 to 8 years) for them to operate before the law catches up. Why? Because the law enforcement agency that investigates fraud only starts to investigate after many victims have reported their loss. There are victims who do not report because of fear, because of embarrassment, because of unrealistic, hopeful optimism and a variety of other reasons so by the time CAD gets involved, it would have added more years and more new victims. A lot more people, sadly, would have been hurt by then.  This is the most significant factor in stopping financial fraud – if the first whistle were to prompt action by the authorities, more victims could be prevented.  The feet of clay by regulators and law enforcers help the scammers and facilitate the crimes.

    Ponzi schemes are chief among these and as with all Ponzis, the early investors are taken in by the promised high returns being achieved. This pool of satisfied investors will go on to sink in additional funds. But more than that, they are often trotted out on stage at investment seminars to be the best spokespersons for their “safe and profitable” investments. Some are even recruited to be sub-agents who earn referral commissions.

    A very common scam I see over recent years involves companies that may own some land in a distant country, directly or indirectly via their selected “Developer Partners” who have cleared their “rigorous” due diligence process and deemed safe. Money is borrowed from the lay public by an intermediary set up for that specific fundraising purpose. This intermediary is supposed to channel the funds out to the said Developers for the purpose of infrastructure development or some construction activities on the property. In return, the intermediary company, freshly created, probably a limited liability entity registered in some opaque tax-free haven, signs an IOU agreement with the investor detailing scheduled repayments of interests and full capital at the end of 2 or 3 or 4-year terms.  He’s just described Dolphin Trust and similar investment “loan-note” scams perfectly.

    The IOU agreement or promissory note does not accord the investors (or more accurately the lenders), any say on how the funds are utilised. There is also nothing to stop these unscrupulous vendors from using that same plot of land as their “collateral” to draw in funds from other investors in other markets.

    Theoretically, that same piece of land could be used multiple times to borrow new money as long as the investors were not aware of it and had no legal title on that property. The number of times this “asset” is leveraged is limited only to the diabolical ingenuity of those vendors and the trusting innocence of an investing client pool.  Am getting a bit worried now, as I think some of the scammers – who hadn’t already thought of this – might be getting very excited!

    Other fundraising schemes can be created… perhaps through the issuance of minibonds in countries like the UK or in Europe. Or through commercial paper described as Development Funds that pay generous coupon rates over medium term, offered to selected high net worth clients.  (And low-net-worth clients – the scammers aren’t fussy!).

    Different company names are formed but the directors may be the same. The product brief is almost always similar and the advertising media material professionally done and is always flashy. Invariably these vendors will hold charity events and engage media celebrities or host politicians to lend credibility to their cause. They would list fake awards and renowned organisations as their business partners on their websites. All these with the sole intent of creating an image of legitimacy.  This perfectly describes Phillip Nunn and his Blackmore Global investment scams – promoted by David Vilka.

    Sometimes they may even attempt to raise public funds via a back door listing through an acquisition of a public listed entity that had fallen under judicial management.

    Who are these people who are capable of such an elaborate scheme that spans international borders? Will the law catch up with them before they escape with their ill-gotten loot? Will justice be served in time and make an example of how fraud should not be excused as business failure?

    Alas, only time will tell.  Lee doesn’t seem optimistic.  And I most certainly am not.  The scammers make far too much money from such investment scams – and pension savers are ridiculously easy targets.  The cold-calling ban will have negligible effect, and the ceding pension providers will keep on keeping on handing over pensions to the scammers willy-nilly.

    I must admit, I had always been under the impression that regulation and law enforcement in Singapore were superb.  But reading Lee’s blog, and learning how UOB bank has stolen £ millions from one customer, I think Singapore is probably as hopeless at challenging scams and financial fraud as the rest of the World.

  • Is there no escape from the cold-calling, snake-oil salesmen?

    Is there no escape from the cold-calling, snake-oil salesmen?

    Is there no escape from the snake skinned con men?Just as predicted, the scammers have managed to sidestep the cold-calling ban on pension selling by using a slightly different tactic.  No surprise there then.  Just as they morphed from pension liberation into high commission investments, it was only a matter of time – well just two weeks to be precise – before a firm called Cadde Wealth Management approached the matter from a different angle. There really is no escape from the cold-calling snake-oil salesmen: lawless, shameless and – unfortunately – quick-witted.

    City Wire report that they have seen emails from Adviser Breakthrough on the success of their new pitch. The email reports that appointments had been made for Cadde Wealth Management for pensions advice through cold calling. The firm’s chief executive, Paul Cadde, is also the chief executive of Adviser Breakthrough.

    The advice is that they can continue to cold call as long as the intro to the call doesn’t mention “pension advice”. Instead, they are calling and asking if the call receiver needs reviews of ISAs, bonds, cash, unit trusts and any other investments. It seems that these calls can then follow along the lines of the conversation drifting towards the cold-call receiver wanting pension advice.  Thus the cold caller can claim they are not cold calling about pensions, but can offer advice in pensions as an after thought.

    Oh, how so smart of these silver-tongued, evil con men.  They worm their way into people’s heads and finances with a change of script, to escape the new laws. All it seems we can do here in the Pension Life office is sit here wincing and waiting for news of the next big pension scam. Our senses tell us that there is bound to be a rise in QROPS and SIPPS pension scams.

    Pension Life Blog - Is there no escape from the snake skinned con men? Cadde Wealth ManagementWe can see the way these cold calls will work:

    Cold calling snake, “Hi, I’m calling to see if you would like a free review on the performance of any ISA’s you own?

    Call victim, Well, I’m currently very happy with my ISA’s performance, but I am a little worried about my pension plan. Can you help me with my pension?

    Cold calling snake, (rubbing his scales together in glee at the free ride) “I certainly can.

    Bish, Bash, Bosh, the cold-calling snake didn’t call directly regarding pensions advice; the receiver actively asked for it. Therefore, the cold- calling snake committed no offence. Our advice in regards to cold calling is – and always will be – the same: just hang up.

    I wouldn’t be surprised if these snake-oil salesmen could master a technique whereby they start off offering double glazing and turn the call into a pension scam call!

    Regular readers know how much we love researching financial advisory firms so here goes on Cadde Wealth Management.

    Pension Life Blog - Is there no escape from the snake skinned con men? Cadde Wealth Management

    Cadde Wealth Management have a TrustPilot score of 7.4 and three and a half stars. However, they have only had one reviewer, so we can’t really trust that!

    On to their website – https://www.cadde.co.uk/ – Growing and preserving family finances since 1985.

    Pension Life Blog - Is there no escape from the snake skinned con men? Cadde Wealth Management

    Run by a feller named Paul Cadde – who apparently qualified as a financial adviser in 1985.  We were deeply disappointed to find that he had no registered membership with the CII or the CISI. If you are unsure on what these are please check out our qualified and registered blog.

    Not really a great start for Cadde Wealth Management: not only is Mr. Cadde happy to ignore the cold calling ban, but he is also unqualified and unregistered to give financial advice! Also listed on their financial team: Peter Staple, Wyn Matthews, Graham Dragon, Nikki Cadde and Katy Comber.  None of these team members are listed on any of necessary financial institutes’ websites’ registers. They also mention Henry the dog: I would suggest he is probably the most honest member of the office!

    So, the advice we give is simple: “cold called by a firm called Cadde Wealth Management? Just hang up!”

     

  • POOF! – there goes your whole life savings

    POOF! – there goes your whole life savings

    Pension Life Blog - POOF - there goes your whole life savings - Financial adviserScammers who act as financial advisers and operate pension scams, don’t wear a badge to identify themselves – nor do they pay any redress for the devastation they cause. Oh no, of course they don’t!  The scammers dress in snazzy suits, drive go-faster cars, sport posh briefcases and speak with a silky sales tune floating out of their mouths.  All this lulls victims into a false sense of security. Promises of guaranteed high returns and capital protection, as well as tax efficiency – and then… POOF! – there goes your whole life savings.

     

    This poem was passed over to us by a twitter friend.  We think it wonderfully sums up the way scammers work:

    Pension Life Blog - POOF - there goes your whole life savings - Financial adviserPoem

    Above the calming waves, you spot a dorsal fin,

    Is it that greedy shark who’s gonna take you in?

    So you dip your toes to test and out pops friendly Flipper,

    He’s so adorable but…

    did you know his snout can also be a killer?

    You listen to his clicking sounds that dull out your senses,

    You write those cheques then wish you hadn’t been so careless,

    As you wave goodbye to Flipper, you feel like all those lemmings,

    The wistful trail of your pension and POOF!

    there goes your whole life savings.

     

    Don’t fall for the silky-voiced salesman´s tune.  Follow the guidance in our ten standards to safeguard your pension from the scammers.Pension Life Blog - POOF - there goes your whole life savings - Financial adviser

    Ten standards for a financial adviser

    1 – The firm that a trustworthy financial adviser works for will have the correct licences to advise you on your pension. It will be fully licensed (regulated) for both insurance and investment, and the adviser will not hesitate to give you proof of this.

    2 – A trustworthy financial adviser will be fully qualified to the correct level and be happy to show you their certificates. A certified adviser will work to a correct code (not a scammer’s code) and never use silky sales techniques to get you to sign over your life savings.

    3 – A trustworthy firm and their fully qualified advisers will have all the correct paperwork and this includes professional indemnity insurance.

    Pension Life Blog - POOF - there goes your whole life savings - Financial adviser4 – A financial adviser who wants to help your pension grow steadily – with safe and suitable investments – will never throw sky-high promises of super fat returns at you. Scammers love this too-good-to-be-true sales technique.  Remember, if it sounds too good to be true it probably is! And it is a sign that they are working for commission benefits that will line their pockets and probably not suit your risk profile. A pension risk profile is usually a low-medium risk which will grow steadily.  High commission investments are often high risk and also often fail – causing devastating losses.

    5 – A financial adviser that works for your benefit and that alone will never expose you to a hard sales pitch. Repeat phone calls and pressure to sign – “for fear of missing out” – are often a tell-tale sign they are working for commission. Scam advisers – working for fat commissions at the expense of customer satisfaction – will rarely respect your risk profile.  They will rarely observe any compliance ethics either.

    6 – A financial adviser that you can trust should NEVER up-sell you with ‘extra’ investments like insurance bonds. Often these are a double wrapper that will make a scammer extra commissions. These ‘extra’ investments will often simply drain your pension pot, not contribute to it.

    Pension Life Blog - POOF - there goes your whole life savings - Financial adviser7 – If your adviser tries to sell you structured notes, UCIS funds, unsecured loan notes, in-house funds, non-standard assets or any ongoing commission-paying investments, he is probably not a trustworthy adviser. Scammers love to use such inappropriate investments, which line their pockets but deplete your pension fund.

    8 – An adviser you can trust will be happy to disclose ALL fees, charges and commissions, in writing: no ifs or buts. If the adviser you are using skims round this VERY IMPORTANT information, he probably isn’t a trustworthy adviser. Hidden charges are often how scammers line their pockets and destroy your pension fund.

    9 – A trustworthy firm and adviser will ensure you have full access to accounts of how you are updated on your pension fund and portfolio performance. This should be outlined to you at the time of transfer, usually a quarterly statement AND a yearly review. If your financial adviser cannot offer this information readily – just walk away.

    10 – A firm you can trust will have all their company history readily available. This should include public evidence of complaints made, rejected or upheld and redress paid.

    Pension Life Blog - POOF - there goes your whole life savings - Financial adviserA firm with advisers who are unwilling to answer all of the questions you ask them is clearly a firm to be avoided.

    If the firm you choose and the adviser they assign to you cannot attain all ten of the standards listed – find one that can.

    Don’t risk your life savings to the tune of a silky-voiced salesman. He may look the part, but appearances can so easily fool.

    Scam victims will tell you they wish they had ensured their pension transfer had adhered to all ten of these standards.

    Cartoon blog – Don’t be the next pension scam victim

     

  • Shaping the future of mis-sold SIPPS

    Shaping the future of mis-sold SIPPS

    Pension Life Blog - Shaping the future of mis-sold SIPPS - Berkeley Burke and Carey Pensions FOSIn January 2019, we saw legal challenges going forward against not one but two SIPPS providers for their roles in using and promoting unregulated investments. Berkeley Burke SIPPS Administration and Carey Pensions (the latter now owned by rogue QROPS trustee firm STM Group).

    Money Marketing has published an interesting article: ´SIPPS providers gear up for landmark court action´. They report that the long-standing dispute between Berkeley Burke Sipp Administration and the FOS should have a decision by summer.

    The FOS claims Berkeley Burke failed to carry out adequate due diligence on a £29,000 unregulated collective investment scheme.

    Berkeley Burke’s lawyers claim the company did not break conduct of business rules. The case has been in dispute since 2014, so a definitive verdict will be eagerly awaited.

    Berkeley Burke claim that if the prosecutions go ahead, it could greatly influence the fees of transferring into future SIPPS schemes.  They also claim that it could prevent clients from transferring into their desired investments. They go on to claim that some providers would not be able to cover these costs.

    Pension Life Blog - Shaping the future of mis-sold SIPPS - Berkeley Burke and Carey Pensions FOSTighter protocols on pension investments are something that we would happily welcome here at Pension Life. With higher standards of compliance and fewer small providers, people investing their pensions into SIPPS should hopefully have a clearer and safer picture.

    With any luck, scammers happily promoting unregulated investments will be a thing of the past. SIPPS providers will become more diligent about the investments they are accepting – meaning they are driven by client satisfaction and responsible investing.  It will also mean they will be canny enough to watch out for investments purely chosen for the fat commissions payable to the advisers/introducers.

    In the case of Carey Pensions, we see a bit of fractional scamming, with the involvement of Spain-based unregulated introducer Commercial Land and Property Brokers advising lorry driver Russell Adams to invest in an illiquid property that paid high commissions. Adams claims Commercial Land and Carey Pensions failed to highlight that the investment was high-risk. Adams alleges that Carey Pensions paid him an inducement fee of £4,000 in February 2012, to “encourage” his investment!

    Investments which are illiquid and high-risk have no place for pension funds – which are retail investments. Investors will find out only after they have invested, that it is difficult to recoup funds and that they will suffer serious losses.

    It is thought that if these determinations are upheld, many other SIPPS providers could be facing legal battles for their negligence in accepting unregulated investments.

    Read More on Berkeley Burke:

    https://www.ftadviser.com/pensions/2018/05/10/berkeley-burke-fos-hearing-scheduled-for-october/

    Berkeley Burke is facing a separate claim from a group of about 77 investors after Judge Russen ruled in February he would allow the group action to be brought in relation to potential mis-selling of high-risk investments in SIPPS.